Techwhale Announces BlueWhale 2.6 CRM

TechWhale Solutions, a vendor in mid-market to enterprise Customer Relationship Management (CRM) software and services, has announced the release of version 2.6 of its BlueWhaleCRM software.

Version 2.6 of BlueWhaleCRM has what company officials describe as “additional workflow functionality, e-mail automation, file management and AJAX inclusion,” as well as new reporting and web-service functionality “to enable full interaction with existing infrastructures.”

BlueWhaleCRM is offered in three formats: a Standard, a Hosted, and a Developer edition. The Developer edition provides companies with the source code needed to customize the application and integrate it with their current applications and architectures. The Standard Edition is being offered at $150 per user and the Hosted Edition is available for $35 per user per month.

Last year tech commentator Sean Coates noted that while “one usually doesn't think of the .NET environment as a place to find open source applications,” TechWhale, a new company based in Tampa, “is developing a business based on their open source CRM product, BlueWhale.”

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO East, February 2-4, 2009. Miami, Florida.

The product itself is free and available from their website as a download. Customer support starts at $129 per user annually, Coates wrote, adding “they are also making a hosted version which starts at $35 per user per month, for those companies that do not want the headache of managing servers.”

The product was launched in December of 2004 and will have additional functionality added throughout 2005, Coates said, “including project management, contract management, Microsoft (News - Alert) Office integration, mobile support, PBX integration, and ERP plugins. This is all very aggressive so we'll have to wait and see how they progress.”

When Techwhale released Bluewhale CRM Version 2.5 on 15^th February 2006 it was described as including “some important new features” by company officials, “like web services implementation that is a step towards a truly service oriented architectural platform.”

David Sims is contributing editor for TMCnet. For more articles please visit David Sims' columnist page.

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