Commit CRM Announces Version 4.0 Release

Tel Aviv, Israel-based Commit Business Solutions, which sells management software for small to mid-sized computer services and support businesses, has announced the launch of the new major version of its flagship software, Commit 4.0.

Maayan Porat, CEO of Commit, called the new version "our biggest release ever." The vendor generally targets small computer repair and computer services companies as their clientele."

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 1-3, 2009. Los Angeles, CA.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 1-3, 2009. Los Angeles, CA.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 1-3, 2009. Los Angeles, CA.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 1-3, 2009. Los Angeles, CA.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 1-3, 2009. Los Angeles, CA.

Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 1-3, 2009. Los Angeles, CA.

Commit helps its users "maximize their billable time by enabling more efficient capturing of billable hours for labor performed," company officials say, adding that the product "makes it easy to track parts replaced and products sold when handling a service issue."

With the enhanced Commit-QuickBooks Link, users can now generate QuickBooks invoices from within Commit at all levels: Customer, Service Contract or Support Incident. These invoices are based on the labor activity and parts charges logged into Commit by technicians as part of their service activity. As a result there is no need to reenter this information for billing purposes.

The new version of Commit is also fully compatible with Intuit QuickBooks 2007 editions.

Two-way synchronization with Microsoft (News - Alert) Outlook, including support for Outlook 2007, is another option introduced in this release. Using Commit-Outlook Sync, users can enter information into Commit or Outlook and be assured that the information is synchronized and current in both programs.

Last September Commit confirmed the availability of its QuickBooks Link.

Announced in August of 2006, actually, Maayan Porat, CEO of Commit, said this new feature of Commit CRM will help customers "more efficiently manage their day-to-day activities, particularly their billing procedures."

What the tool does is allow users to bill for "every service or repair they've provided without worrying about duplicate data entry and wrong data, errors that are common to manual data entry," he explained.

"Integrating with Intuit QuickBooks was an obvious decision on our part," added Maayan. "Most of our customers already use QuickBooks."

In May of 2006 the company announced the launch of its new web interface module, saying the CRM, Service and Billing software was designed to improve the performance of IT support companies, company officials say, as the product "offers advanced technology capabilities and a rich features set designed for computer service providers."

David Sims is a contributing editor for TMCnet. For more articles please visit David Sims' columnist page.

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