| [April 25, 2008] |
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CompuCom Systems Provides Unique Insight on How to Drive More ''IT Value'' from the Alphabet Soup of Quality Frameworks
DALLAS --(Business Wire)-- CompuCom Systems, Inc., a leading IT outsourcing company, today announced the availability of a new white paper that shows businesses how to leverage quality frameworks to align IT services with critical corporate strategies to increase the value of IT investments. The paper, entitled "Spelling 'Value' from the Alphabet Soup of Quality Frameworks," is available as a free download at: http://www.compucom.com/company/whitepaper/register.aspx.
CompuCom predicts business managers and IT professionals will view this white paper as a "must read," because of its content and approach. The new document reviews critical lessons learned over the past 10 years and shows how to extract the payoff needed from implementing quality frameworks, while using the power of IT strategies to accomplish key business objectives. At the heart of the white paper's focus is the wide range of popular quality frameworks so often put to use to reduce costs, increase service quality and improve vital IT infrastructure performance.
"CIOs and IT managers have been given a seat at the management table, and they must adapt quickly and offer the cost-effective, reliable, flexible IT services essential to today's business environment," said Thomas D. Vetterani, Vice President, Program Management and Service Quality at CompuCom, and author of the newly published white paper. "IT departments are being urged to slash expenses while providing even greater business value that is directly tied to business goals," added Vetterani.
In a recent series of technical white papers and Webcasts, CompuCom has taken a leadership position in defining specialized solutions for IT and business managers facing some of the more difficult operations and value decisions of recent years. In addition to this white paper, the company is also partnering with other industry leaders, including Forrester Research, Aberdeen Research and CIO Magazine, to focus on the topics of productivity, efficiency and quality during difficult economic cycles.
CompuCom will be conducting the next Webcast entitled "Five Strategies to Drive Greater Business Value from IT Outsourcing" on June 4 at 1:00 CDT. John McKenna, CompuCom's Chief Strategy and Services Officer, will partner with Bob Melk, Publisher of CIO Magazine, to provide valuable insight and market data on how to best capitalize on the benefits of IT outsourcing. Attendees will hear about the latest market trends and gain insight on tangible ways to measure performance, squeeze more business value from service providers and how to achieve a greater ROI through best practices.
To register for this upcoming Webcast, please visit: http://info.compucom.com/content/June4WebcastRegistration.
Future topics in the series will include Integrated Infrastructure Management (IIM), Remote Infrastructure Management (RIM), Unified Communications (UC), Server Consolidation and Virtualization and other timely subjects.
About CompuCom Systems, Inc.
CompuCom is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software. With 20 years of IT experience, CompuCom employs more than 7,800 highly skilled associates who have earned a combined total of more than 44,000 industry certifications company-wide. As experts in workplace services, CompuCom's unique Integrated Infrastructure Management (IIM) solution reduces costs, increases productivity and helps clients gain maximum value from information. For more information, visit www.CompuCom.com.
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