NetSuite Announces Mobile CRM

CRM vendor NetSuite, Inc. has announced that NetSuite is available wirelessly on mobile devices such as BlackBerry (News - Alert), Windows Mobile and Palm Treo.

Third-party application developers Antenna Software, Explore Mobile and iEnterprises have extended NetSuite via NetSuite's SuiteFlex development and integration platform to meet the needs of wireless users, providing NetSuite customers with a variety of choices for mobile products.

Unlike stand-alone products typically targeted at only sales users, company officials say, NetSuite is an end-to-end business management software application in the SaaS (News - Alert) industry that "allows all mobile users to perform their key business activities from accounts receivable, to quote and order management, to closing transactions and sales, to customer support and service."

Each of these end-to-end processes is now available to the mobile worker via their wireless device with NetSuite extensions from Antenna Software, Explore Mobile and iEnterprises. Users can "have access to key data in real-time and from everywhere to run their business as usual while away from the office," company officials say.

"SuiteFlex," NetSuite's application development and integration platform, is designed to enable the extension of NetSuite to third-party systems, the creation of third-party vertical applications within NetSuite, as well as the customization of end-to-end business processes for any end-user company.

Last month NetSuite, Inc. announced that Into Technology Limited, based in Cheshire, England has automated its entire business operations on NetSuite.

IT247.com -- "as in 24 hours a day, 7 days a week," company officials say -- is an online B2B reseller of computers, hardware, accessories and components.

Starting the company in 2005 with an online test catalogue of only 100 products, IT247.com's plans were to grow that number within a year to more than 50,000, pulled from their various suppliers' available inventory of around 200,000 products and generating 4,000 plus orders per month.

They purchased NetSuite for "one software application that integrates CRM, ERP and e-commerce," according to IT247 officials.

David Sims is a contributing editor for TMC (News - Alert) Net.  For more articles please visit David Sims' columnist page.

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