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Polycom VVX 500 Launches
[October 17, 2011]

Polycom VVX 500 Launches

Originally posted on VoIP & Gadgets Blog, here: http://blog.tmcnet.com/blog/tom-keating/polycom/polycom-vvx-500-launches.asp.

polycom-vvx-500.jpg
In 2009, Polycom announced the Polycom VVX 1500, a touch-screen business media phone, that combines IP telephony with business-class video and the ability to integrate with business applications. It was a little bit clunky to be honest, so I'm intrigued by the new Polycom VVX 500 that was just launched, especially since it's slimmer and sexier than the VVX 1500. The VVX 500 has a 3.5-inch TFT (320 x 240 pixels) touch screen.

It has built-in Web applications and a Digital Photo Frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather, and other streamed content directly to the phone’s screen. The VVX 500 phone also comes ready for future expansion modules and accessories for applications such as video conferencing and wireless networking. Applications for communications enabled business processes (CEBP), personal productivity applications, such as the Productivity Suite with Polycom Desktop Connector, Exchange Calendar and contacts integration. It will also have a visual conference management app. Perhaps most interesting is the HTML5 support. Although these feature-rich media phones are intriguing, I still have to wonder if we are close to an Apple iOS or Android tablet replacing the desktop phone.

Importantly, The Polycom VVX 500 phone supports electronic hook switch capabilities with certain GN Netcom/Jabra, Logitech, Plantronics,
and Sennheiser brand headsets.

Features and Benefits

  • Intuitive, gesture-based color, multitouch interface for voice calls and applications
  • Flexible twelve line appearances, (one or more line keys can be assigned for each line extension) on this feature-rich phone with Polycom HD Voice™ technology—crystal clear voice quality and advanced audio processing
  • Simple, flexible, secure provisioning options
  • API for integration with business applications
  • Productivity suite with Polycom Desktop Connector to PCs; keyboard and mouse sharing
  • Microsoft® Exchange® calendar and contacts integration
  • Visual conference management with local voice call recording and corporate directory access
  • Personalized information at a glance - Polycom My Info Portal
  • Built-in Web application and Digital Photo Frame
Specifications:
User Interface Features
• Gesture-based, multitouch-capable, capacitive touchscreen
• 3.5-in TFT LCD display at QVGA (320x240 pixel) resolution, 4:3 aspect ratio
• Screensaver and digital picture frame mode
• On-screen virtual keyboard
• Voicemail and videomail support
• Dual USB ports (2.0 compliant) for media and storage applications
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features
• Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset
• Polycom Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
--Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 100 Hz – 20 kHz for handset, optional headset and hands-free speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
Headset and Handset Compatibility
• Dedicated RJ-9 headset port
• Hearing aid compatibility
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially-available TTY Adapter equipment
Call Handling Features1
• 12 lines (registrations)
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment/call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notifiation
• Do not disturb function
• Electronic hook switch capable
Open Application Platform
• WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third- party business and personal applications
• Bundled with Polycom Productivity Suite:
--Corporate Directory Access using LDAP
-- Local Voice Call Recording on USB flash drive
-- Visual Conference Management
Network and Provisioning
• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
-- 10/100/1000Base-TX across LAN and PC ports
-- Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
-- Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
• Manual or dynamic host configuration protocol
• (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS4 server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported1
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
• Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Local configurable digit map/dial plan
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV
Bandwidth
• CIF video up to 768 kbps plus network overhead
• Customizable video call bit rates
Security
• Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables
Power
• Built-in auto sensing IEEE 802.3at Power over
• Ethernet (Class 4)
• Energy-saving smart motion detector enables the screen to go into power-save mode when no one is in the office.
• Power efficient; consumes less than 6W when fully active; 4W average, and less than 2W when in power save mode with the LCD off
• External Universal AC Adaptor (optional, 48V 380mA DC)
Approvals
FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KCC
• China CCC
• ROHS compliant
Safety
• UL 60950-1
• CE Mark
• CAN/CSA-C22.2 No. 60950-1-03
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
Operating Conditions
• Temperature: (+32 to 104°F (0 to 40°C)
• Relative Humidity: 5% to 95%, noncondensing
Storage Temperature
• -40 to +160°F (-40 to +70°C)
Polycom VVX 500 Comes With:
• VVX 500 console
• Handset with handset cord
• Network (LAN) cable
• Quick Start Guide
• Product registration card
Size
• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Part Numbers
• 2200-44500-025 – WW PoE
Weight
• Unit weight: 2.0 lbs (0.9 kg)
Unit Box Dimensions / Weight
• 12 x 9 x5 in
• 3.1 lbs (1.4 kg)
Master Carton Quantity
• Five (5)
Country of Origin
• China
Warranty
• One (1) year

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