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Salesforce.com Adds VoIP Conferencing to AppExchange
Associate Editor
Vapps, supplier of SIP-based, VoIP audio conferencing solutions has teamed with CRM solution provider salesforce.com to add Vapps’ high speed conferencing service on salesforce.com’s AppExchange.
With this addition, salesforce.com customers will be able to connect up to 500 conference callers within their salesforce.com implementation. HighSpeedConferencing — the conference calling service from Vapps — has been placed on the AppExchange on-demand platform and is available now or trials or deployment.
Vapps supplies a VoIP conference calling solution and partners with service providers to for complete online business services for the SME market. Vapps also develops, licenses, and supports enhanced services products for converged network providers. Its company’s flagship product, the CB1000 conference bridge, is a scalable, fault-tolerant conference calling platform for converged networks being used by service providers to reliably and continuously provision reservationless conference calling
HighSpeedConferencing.com has all the features of a traditional conference calling service, such as standard call management (volume control, muting, participant announcing, conference locking, and recording), and incorporates additional sophisticated moderator features for Web-based call control.
Vapps’ HighSpeedConferencing.com for AppExchange is one of more than 200 applications created by salesforce.com, its customers, and its partners that are now available on the salesforce.com AppExchange. AppExchange enables easy customization and integration for Salesforce deployments, including a host of on-demand applications that go beyond basic CRM.
“The addition of an advanced conferencing calling option is a natural compliment to the AppExchange’s current offerings,” said Bobby Napiltonia, senior vice president, worldwide channels and alliances, salesforce.com. “The ease of use and sophisticated capabilities of HighSpeedConferencing.com are a great addition to the AppExchange and will clearly be a utilized asset within the salesforce.com community.”
Erik Linask is Associate Editor of INTERNET TELEPHONY. Most recently, he was Managing Editor at Global Custodian, an international securities services publication. To see more of his articles, please visit Erik Linask’s columnist page.
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