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On a Roll: Voxeo announces VoiceCenter 6By TED GLANZER TMCnet Communications and Broadband Columnist Voxeo Corporation, a provider of standards-based Interactive Voice Response (IVR) platforms and hosting, is on a roll. Indeed, the company announced last week that it had its 18th consecutive profitable month, along with "significant growth" in Q2 over Q1 2005. Voxeo released more good news today with its launch of the sixth generation of its award-winning VoiceCenter IVR platform, according to a prepared statement made at an industry event. Among the 60+ new enhancements and features included, according to the statement, are the following: • Comprehensive Media Resource Control Protocol (MRCP) proxy server, which adds "enhanced scalability, failover, loadbalancing and other functionality to modern MRCP, ASR and TTS engines." • Proven CCMXL 1.0 SIP Proxy Server that adds "robust support for inbound call control." • Certified VoiceXML 2.0 with 2.1 extensions: "VoiceCenter 6 is one of the few IVR platforms to achieve complete VoiceXML Platform Certification." • CallXML 3.0 that adds "speech recognition capabilities, a new back-end data/web service 'fetch' element, a new 'prompt' element with built-in Voice User Interface (VUI) best practices, XPath expression and XML analysis, and more to the versatile language." "Voxeo's VoiceCenter 6 platform was built by adding two years of customer-driven features and numerous performance and reliability improvements to our already proven Voice 5 platform," said Ryan Cambell, Voxeo's vice president of engineering, in a prepared statement. ----- Ted Glanzer is assistant editor for TMCnet. For more articles by Ted Glanzer, please visit: http://www.tmcnet.com/tmcnet/columnists/columnist.aspx?id=100033&nm=Ted%20Gl anzer |