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Genpact to Open New Business Processing Center in the Philippines
[June 08, 2006]

Genpact to Open New Business Processing Center in the Philippines

Editorial Director,
Customer Inter@ction Solutions magazine
 
Genpact, a provider of business services and technology solutions to global enterprises, has announced it will open its newest business-processing center in the Philippines this summer. Recruiting has begun at the 5,400 square-meter facility in the Alabang suburb of Manila, where employees will provide finance and accounting services, customer-service support, collections, and IT services to Genpact’s roster of global clients.

It is the seventh country of operations for Genpact, formerly known as GE Capital International Services.

Genpact President and CEO Pramod Bhasin said, “Our business outlook is extremely bright, which is encouraging us to invest in countries like the Philippines where English is the primary business language and good talent is available. We believe the Philippines is a perfect complement to the services we provide to GE and our global clients.”


Bhasin said the company expects to hire approximately 150 professionals and trained graduates in the Philippines this year. The Alabang facility has capacity for 800 associates, and Genpact employment in the Philippines could reach 2,000 to 3,000 over the next several years, Bhasin added.

Genpact Senior Vice President Ashok Tyagi said the quality of recruits in the area has been “exceedingly high.” He commended the municipal Alabang government as well as the Philippine government for their support in welcoming Genpact to the community.

Alabang will be Genpact’s nineteenth global operations center. Others are located in the United States, Mexico, Hungary, Romania, India and China. On March 17, Genpact announced it will open a 125,000 square-foot facility in Juarez, Mexico, where the company already operates two centers.

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