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Agileview CRM For Social Work, Too
TMCnet Contributing Editor
CRM: It’s not just for business anymore.
Scott Miyake Geron, MSW, Ph.D., the director of the Institute for Geriatric Social Work, recognized a need for work-based training products that meet a wide variety of demands in the field of aging and social work, so he turned to CRM vendor Agileview for help.
IGSW has created an innovative series of online training courses that offer social workers and other social service professional’s vital training in aging and also provide Continuing Education Credits (CEUs) and an optional Certificate in Aging from Boston University.
Individuals or agencies may buy licenses to IGSW’s packages with either a credit card or Purchase Order. The SmartView Learning Management System automates the delivery and tracking of all content and training.
“Agileview, and the people managing SmartView, in particular, have given us an outstanding partnership that allows us to deliver a user-friendly experience to all of our clients,” says Geron. “As we become increasingly experienced with user preferences, and technology; SmartView has provided us with a cost effective, flexible product to change with the times.”
This year IGSW hopes to serve social workers nationally with high quality, cost-effective continuing education products. Though demand is expected to increase exponentially in the coming years as the Baby Boomers finally shuffle off this mortal coil, the current staff expects to keep pace thanks to their planning, and use of tools such as SmartView LMS.
SmartView’s low-cost, all-inclusive system enables agencies to build their own training content, deliver 24x7 classes to targeted audiences, track individual progress, and automate certification tasks. The SmartView team includes one-on-one assistance, especially for those agencies who may be implementing online tools for the very first time.
David Sims is contributing editor for TMCnet. For more articles please visit David Sims’ columnist page.
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