Teleformix Showcases ECHO Digital Voice Recording Solution at IT EXPO
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[October 06, 2006]

Teleformix Showcases ECHO Digital Voice Recording Solution at IT EXPO

TMCnet Associate Editor
 
Teleformix, a company that specializes in enterprise-class, customer relationship management (CRM) software, will be highlighting its ECHO digital voice recording solution at Call Center 2.0 (co-hosted with Internet Telephony Conference and EXPO West, in San Diego October 10-13, 2006).


 
ECHO is a browser-based digital and VoIP recording solution with an integrated CRM tool. It is designed record, evaluate, monitor and archive customer interactions.


 
Teleformix (News - Alert) recently added three Web Services modules to ECHO (Integration, Management, and Analytic Service), giving the solution true service oriented architecture (SOA) functionality by enabling integration between ECHO and any Web Services-enabled platform.
 
ECHO will soon be out in release 2.8 (available now in Beta), featuring more dynamic capabilities and improved visual layout.
 
To learn more about ECHO and digital voice recording, visit Teleformix’s booth, #3022, at the show. Even more information is available on Teleformix’s Web site, www.teleformix.com.
 
Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page.

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