NetSuite, OnSite Announce CRM POS Deal

OnSite has announced the release of its "POS for NetSuite" product along with its acceptance into NetSuite's SuiteFlex Developer Program.

OnSite has used NetSuite's SuiteFlex platform to extend and enhance NetSuite to meet the point-of-sale needs of retailers. NetSuite holds such company data as customer information, orders, invoices, website transactions, shipping records, time tracking, and payroll data -- applications that are built on it using SuiteFlex.

Retailers using POS for NetSuite achieve visibility on up-to-the-minute point-of-sale data and can also access this same information via the Internet. Additionally, NetSuite likes to bill itself as a full-fledged ERP + CRM suite, hence "all non POS business activities are managed through the single NetSuite Web-based application," OnSite officials say:

POS for NetSuite is currently in select beta status and is planned for release next month. At this time, OnSite is providing demos for prospective NetSuite customers.

Also Marketworks, a multi-channel e-commerce vendor, has announced it has become a NetSuite Solution Provider. Marketworks will now offer NetSuite value added resellers and customers with multi-channel e-commerce solutions to drive new revenue opportunities through major online marketplaces, search engines, and shopping comparison sites.

Marketworks provides NetSuite VARs and customers with an on-demand multi-channel e-commerce product that is now integrated with the NetSuite platform. Its e-commerce engine is now combined with NetSuite's Web-based business application platform in a product being pitched to the middle market.

At the end of September CRM vendor NetSuite announced that ViewSonic Corp., a vendor of visual display products, has implemented NetSuite for complete partner relationship management, creating a portal which give partners 24/7 self-service access.

Channel partners account for more than 90 percent of ViewSonic's multi-billion dollar sales, its officials say, and provide the company with an understanding of the systems required to enhance partner communications.

ViewSonic has standardized its partner relationship management on NetSuite, allowing the company's partners to access a centralized self-service portal for all their channel sales needs.

Launched in February 2003, NetSuite's PRM capabilities are in their third generation of product development. Last month the company announced the "wide usage" of NetSuite for Partner Relationship Management (PRM), by such companies as Opal Telecom, a wholly owned subsidiary of The Carphone Warehouse Group plc and key UK resellers.

David Sims is a contributing editor for TMCnet. For more articles please visit David Sims’ columnist page.

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