Amazon.com Down Again
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[June 09, 2008]

Amazon.com Down Again

TMCnet Senior Editor
 
Popular online retail Web site Amazon.com (News - Alert) experienced more technical difficulties Monday, following an outage last Friday that lasted several hours. Reports indicated that the Friday outage may have been at least partially due to erroneous price-cuts for products in the U.K., resulting in a dramatic traffic increase that the online retailer’s Web infrastructure couldn’t handle.

 


Associated Press reported that sporadic outages of Amazon.com were first observed Monday by California-based Web site performance monitoring company Keynote Systems (News - Alert) shortly after 1:00 p.m. Eastern Time (1700 GMT) and lasted at least an hour.
 
Probes from Keynote were able reach the main Amazon.com Web site less than 30 percent of the time, and also found problems with the British Amazon.co.uk site, although other country specific sites appeared to be functioning okay, AP said.
 
Attempts by TMCnet editors to reach Amazon.com Monday afternoon just before 5:00 p.m. ET were unsuccessful. Group Editor-in-Chief Rich Tehrani (News - Alert) discovered the problem when trying to place an order at Amazon.com and was unable to complete the transaction.
 
Amazon.com Site Down Again Monday, June 9, 2008
No luck reaching Amazon.com late Monday afternoon...
 
AP noted that Amazon.com did issue a statement Friday simply saying that its Web site systems are very complex and on rare occasions experience problems. Monday’s outage indicates that perhaps there is a bigger problem at play.
 
Amazon.com (AMZN) were down $1.20 at end of Nasdaq trading Monday, closing at $79.43, a reduction of 1.49 percent from previous close of $80.63.
 
Mae Kowalke is senior editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here.
 

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