CRM's Salesforce.com Appoints McWhirter to Growing Asia-Pacific Region
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[August 25, 2008]

CRM's Salesforce.com Appoints McWhirter to Growing Asia-Pacific Region

TMCnet Contributing Editor
 
Salesforce.com (News - Alert) has announced the appointment of Steve McWhirter as president of its Asia-Pacific operations. He will report to Jim Steele, chief customer officer and president of international operations, and will be based in Salesforce.com’s Singapore office, the company says.


 
He succeeds Stephen J. Russell, who served as president since November 2005.


 
“Steve McWhirter will support Salesforce.com’s accelerated growth and market development in the Asia-Pacific region,” said Steele, adding that McWhirter is expected to be “a driving force in extending the benefits of Salesforce CRM and the Force.com Platform to the growing number of companies in the region.”
 
McWhirter joins Salesforce.com from serving as vice president of HP Software Asia Pacific, a division of HP Technology Solutions (News - Alert) Group, where he led an organization of nearly 500 sales, marketing, services and technical support staff.
 
During his tenure, the HP Software division saw the company’s acquisitions of Mercury, Bristol, SPI and Opsware (News - Alert).
 
Before HP, McWhirter held positions as vice president of Red Hat Asia-Pacific and director, APAC software sales of IBM (News - Alert) Software Group, Asia-Pacific, among others.
 
The Asia-Pacific region is Salesforce.com’s fastest-growing region worldwide. For its fiscal year ending January 31, 2008, the company’s Asia-Pacific revenues grew more than 85 percent year-over-year and doubled its customer base.
 
Last week, Salesforce.com announced that its second-quarter profit more than doubled from last year, boosted by 49 percent increase in revenues and growth in net paying customers.
 
The company also provided outlook for the third quarter, and raised its revenue guidance for the full year.

Net income for the second quarter was $9.99 million or $0.08 per share, up from $3.74 million or $0.03 per share in the prior year quarter. On average, thirty analysts polled by First Call/Thomson Financial expected the company to earn $0.08 per share for the second quarter.

The San Francisco-based company’s total revenues increased 49 percent to $263.08 million from $176.58 million in the same quarter of last year. Thirty analysts had consensus revenue estimate of $260.56 million for the second quarter.

Subscription and support revenues rose 50 percent to $239.7 million, while Professional services and other revenues grew 41 percent to $23.4 million in the year-ago quarter.

Earlier, Salesforce.com said that it has acquired InStranet, which provides knowledge management technology for business to consumer call centers. The purchase price of about $31.5 million includes the assumption of $4.2 million in cash on InStranet’s balance sheet.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).

David Sims is a contributing editor for TMCnet. To read more of David�s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Michael Dinan

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