CRM Seller Acumen, Mimosa Collaborate on Archiving Product
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[August 26, 2008]

CRM Seller Acumen, Mimosa Collaborate on Archiving Product

TMCnet Contributing Editor
 
Greenville, South Carolina-based Acumen I.T. reportedly has announced a partnership with Mimosa Systems (News - Alert), a vendor of live content archiving products to provide archiving products for Acumen’s customers worldwide.


 
The partnership combines Mimosa’s e-mail archiving and eDiscovery products with Acumen’s portfolio of IT products and services, including server virtualization and storage products. Officials of both firms say the companies will focus on delivering “practical” offerings for the collection, processing, review and management of electronically stored information.


 
“Our partnership with Acumen will enable us to provide customers with migration services to help prepare for eDiscovery by allowing them to migrate large amounts of data from backup tapes and legacy data formats to the Mimosa NearPoint archive, making that data faster and more cost effective to discover,” said Christophe Culine, senior vice president of sales of Mimosa.
 
David Pence, chief executive officer of Acumen, said by pairing the two company’s IT products and services, “including our emphasis on server virtualization and storage,” the partnership will help clients “archive high volumes of historical data.”
 
Acumen sells Microsoft (News - Alert) Dynamics accounting software and customization services in addition to other applications like customer relationship management, enterprise resource planning, and point-of-sale systems.
 
Late last year, in support of charitable causes across upstate South Carolina, Acumen designed a custom software application to help organizations manage event registration and auctions, simplifying the check-in and check-out processes for guests.
 
The product also provides reporting and real-time electronic fund transfers.

The application was first used at the American Red Cross Wine Auction in May 2007 and has since been used by the Carolina Elite Soccer Association. It was signed up by St. Joseph’s Catholic School in December, the Greenville Junior League Oscar Night and the American Cancer Society.

“Acumen developed what we now call our miracle computer program. The silent auction was completed with no flaws, and the dollars taken in on the night of the event were electronically transferred to our bank,” says Betty Jackson, of the American Red Cross. “We give Acumen credit for being instrumental in moving the Fine Wine Auction to another level and helping raise over $287,000 net for the Upstate South Carolina Chapter of the American Red Cross programs and services.”
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).

David Sims is a contributing editor for TMCnet. To read more of David�s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Michael Dinan

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