DocuSign, Instant Software Team to Enhance the Vacation Rental Management Solutions

By Niladri Sekhar Nath

TMCnet Contributing Editor

 

Clients of Instant Software can now integrate their reservations and business management solutions with DocuSign’s electronic signature service.

 

Rental companies leveraging an instant software solution with DocuSign will now be able to reduce contract closure time from days to minutes by completing the entire transaction on the Web from anyplace at anytime without the use of fax or overnight mail service. Instant Software is the first and only solution provider in the vacation rental industry to offer integrated electronic signatures.

 

DocuSign has extensive experience working with companies in the vacation and travel industry including Expedia (News - Alert) and Travelport GDS.

 

“DocuSign focuses on cultivating partnerships with industry leading companies that offer solutions that help customers generate revenue faster, improve customer service and lock out the competition,” said Bob DeSantis, Vice President of Sales and Business Development, DocuSign. “By adding our contract execution technology as an option in Instant Software’s Reservation Solutions, their customers will get a leg up on their competitors and make the entire vacation rental process much easier than ever before.”

 

For vacation rental management companies, the process of securing reservations from customers has been time-consuming and inefficient. In the past rental agents would speak with potential customers, choose an appropriate rental property, mail or fax the appropriate rental agreement documents and wait for signed rental agreements to be returned. It could take as much as two weeks for a vacationer to order, receive, sign and return documents, and if there were any errors on the contracts then the entire process would be voided.

 

Instant Software with DocuSign enables deals to be finalized in minutes rather than days or weeks, and eliminates errors, which improves customer satisfaction and lets rental agencies and owners recognize revenue almost immediately. Using Instant Software with DocuSign greatly simplifies the entire vacation rental process for both the customer and the owner and improves security by providing a full audit trail of each transaction.

 

“The vacation rental industry puts a great deal of emphasis on customer satisfaction since studies show that repeat business is likely if the initial experience is positive,” said Ted Miller, Chief Operating Officer, Instant Software. “By teaming up with DocuSign, vacation rental companies and their customers gain access to an incredibly effective service that makes the entire rental process much easier than ever before.”