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Tripwire Implements Webcom's WebSource CPQ
 TMCnet Contributing Editor
Webcom, a vendor of quote-to-order enablement and a Certified Partner in the Oracle ( News - Alert) PartnerNetwork, announced that Tripwire, a vendor of configuration assessment and change auditing software, has implemented the Webcom WebSource CPQ product to simplify its quote-to-order process.
Tripwire's flagship product, Tripwire Enterprise, helps IT organizations automate compliance across the data center by "verifying that each change to system settings is authorized," according to the Tripwirians, "within policy and compliant. Tripwire ensures that organizations achieve continuous operational, regulatory and security compliance."
With Tripwire Enterprise, the idea is that IT systems remain in a known and compliant state, reducing risk, ensuring security, and achieving operational efficiency.
"We needed a product that would help us streamline our sales processes from opportunity to order, both for new business and renewals," said Shawn Sands, Director of Inside Sales at Tripwire. "The combined offering of Oracle Siebel CRM OnDemand and WebSource CPQ has allowed us to do just that."
WebSource CPQ requires "nothing more than a Web browser," company officials say, adding that the product allows sales people, channel partners and consumers to configure, price, quote and propose products/services.
"The handling of renewals, not just new business is a significant challenge in the technology space, in particular with software firms," said Chris Lesar, Webcom Executive Vice President.
Addressing multiple product choices, sales hierarchy, discounting rules, pricing rules and multiple channels, companies can automate quoting, revisions, the approval process, as well as use guided-selling and self-service applications with WebSource CPQ, company officials say:
"The combination of Oracle Siebel CRM OnDemand and WebSource CPQ is intended to allow Tripwire's users to bridge the gap from opportunity to order, simplify the sales process and configure, price, quote and propose a product or service offerings across all channels, anytime, anywhere and generate any document on demand without any duplication of effort or data."
Last November Webcom announced that Triveni Digital, a subsidiary of LG Electronics ( News - Alert) implemented the Webcom WebSource CPQ product to "simplify the quote-to-order process."
Triveni Digital works in the digital TV market. "With nearly every television station in the U.S. using one of our products and now concentrating on the next phase of our company's development, we needed a quote-to-order product flexible in delivering our product offerings to a diverse customer set through both direct and indirect channels," said Ralph Bachofen, Director of Product Management and Marketing at Triveni Digital.
Bachofen said Triveni "found the integrated Siebel CRM On Demand and WebSource CPQ product, and the implementation expertise of Webcom to be a potent combination in addressing those needs."
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David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Mae Kowalke
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