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Customer Interaction Solutions magazine Announces 16th Annual MVP Quality Award Winners
TMCnet News
Norwalk, CT (January 22, 2009)- Technology Marketing Corporation (TMC ( News - Alert)) today announced the winners of its Customer Interaction Solutions magazine’s 16 th annual MVP (Marketing Via Phone) Quality Awards. Customer Interaction Solutions has been the premier publication in the call center, CRM and teleservices industries since 1982.
Customer Interaction Solutions magazine grants its MVP Quality Award to companies which have demonstrated the highest commitment to quality, excellence and customer service. In the end, a select group of contact center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories.
“MVP Quality Award winners have proven their sophistication of quality measures introduced to the contact center. These leading-edge companies have adopted new technologies and improved the standards for quality interaction,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “Each of the winning companies demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”
“It is a pleasure to honor these select companies with an MVP Quality Award,” stated Greg Galitzine ( News - Alert), group editorial director, TMC. “There are countless individuals within these organizations whose combined efforts and teamwork have contributed to elevating their companies’ marketing via phone practices to the forefront of the industry. We will share some of the most compelling items on the winners' application essays with readers.”
The 16 th Annual MVP Quality Award winners will be published in the February 2009 issue of Customer Interaction Solutions magazine, www.cismag.com.
2008 MVP Quality Award
GOLD AWARD WINNERS
APAC Customer Services, Inc.
b-to-b and b-to-c inbound
Bannockburn, IL
Cross Country Automotive Services
b-to-b and b-to-c integrated inbound/outbound
Medford, MA
InfoCision Management Corp.
b-to-c integrated inbound/outbound
Akron, OH
SILVER AWARD WINNERS
b-to-c integrated inbound/outbound
Scottsdale, AZ
Hamilton Contact Center Services
b-to-c inbound
Aurora, NE
NCO Customer Management, Inc.
b-to-c integrated inbound/outbound
Horsham, PA
NOVO 1
b-to-b outbound
Laurel, MD
b-to-c inbound
Phoenix, AZ
BRONZE AWARD WINNERS
ACCENT Marketing Services, LLC
b-to-c inbound
Jeffersonville, IN
Aegis BPO Service Limited
b-to-c inbound
Irving, TX/Mumbai, India
The Connection
b-to-c integrated inbound/outbound
Burnsville, MD
Intelenet Global Services
b-to-c inbound and outbound
Mumbai, India
b-to-c inbound
Singapore
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
About TMC
Contact:
Jan Pierret
TMCnet
Tel: 203-852-6800 x228
Fax: 203-853-2845
jpierret@tmcnet.com
www.tmcnet.com
Edited by Stefania Viscusi
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On 01/29/2009