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Recipients of the 2015 Customer Experience Innovation Award Announced
[December 04, 2015]

Recipients of the 2015 Customer Experience Innovation Award Announced


By TMC
 

Norwalk, CT, December 3, 2015 - TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the results of the 2015 Customer Experience Innovation Award, presented by TMC (News - Alert) and CUSTOMER magazine.

The 2015 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences.

'Congratulations to the recipients of the 2015 Customer Experience Innovation Award,' said Rich Tehrani, CEO, TMC. 'The importance of the customer experience cannot be underestimated and these organizations provide standout solutions which are improving business relationships. We look forward to seeing their continued successes.'


2015 Customer Experience Innovation Award Results

Company

Product

BetterCloud

BetterCloud for Google Apps and BetterCloud for Office 365

Calabrio

Calabrio ONE

CGS

Business Process Outsourcing

Confirmit

Confirmit Genius

ENGAGE.cx

ENGAGE.cx Relationship Cloud

Five9 Inc.

Freedom Release

J-Curve Technologies

J-Curve Solutions

Loop by Benbria Corporation

Loop Mobile & Text Engagement

Magnetic North

Cloud Contact Center

MaritzCX

MaritzCX Platform

NebuLogic Technologies

City of Albuquerque 311 uses SaaS (News - Alert) based CRM Application to deliver superior Customer Experience to its Constituents

NICE Systems

Customer Engagement Analytics (CEA)

Package Concierge

Salesforce

RightAnswers

RightAnswers Enterprise Knowledge Hub

Munchery

Salesforce/Desk.com

Sitel

Sitel Intelligent Desktop (SID)

SPLICE Software

SPLICE Outbound IVR Invitations for VIP Loyalty Programs

SugarCRM

SugarCRM

TLC Associates

SecureRep

TouchPoint One

Acuity

Verint Systems Inc.

Verint Engagement Analytics

Votacall

Votacall VM 2 Text

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC

Global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers. 

TMC's Marketplaces: 

  • Unique, turnkey Online Communities boost search results, establish market validation, elevate brands and thought leadership, while minimizing ad-blocking.
  • Custom Lead Programs uncover sales opportunities and build databases. 
  • In-Person and Online Events boost brands, enhance thought leadership and generate leads. 
  • Publications, Display Advertising and Newsletters bolster brand reputations. 
  • Custom Content provides expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.
  • Comprehensive Event and Road Show Management Services help companies meet potential clients and generate leads face-to-face.

For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com.

TMC Contact                                                                         
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
rconyngham@tmcnet.com




Edited by Kyle Piscioniere

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