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This week, Verint was spotlighted in the recently released The Forrester Wave: Customer Journey Analytics Visioning Platforms, Q3 2017 as a Strong Performer.
9/21/2017 5:44:31 PM
For companies across industries - including energy and utility, chemical, and manufacturing - the Industrial Internet of Things (IIoT) is a topic of growing focus and investment.
9/21/2017 5:03:04 PM
Connected car and telematics synergies drive investment and enable growth
9/21/2017 4:56:52 PM
Recently, Horizon Telecom (HTI) turned to its partner Alepo to facilitate the launch of advanced VoIP and FTTx services in Myanmar. By bringing Alepo into the equation, HTI can promise the delivery of innovative data services, as well as an excellent end-to-end customer experience.
9/21/2017 4:22:26 PM
Twenty-year telematics and technology industry veteran and former CEO of Spireon to lead Tourmaline Labs, driving behavior and artificial intelligence innovation.
9/21/2017 3:56:55 PM
Connected device security company Mocana has verified integration with AWS, Azure & VMware IoT platforms.
9/21/2017 3:45:28 PM
In a recent release, Sigma Designs and Make:, leader of the Maker movement and producer of Maker Faire events, have announced a smart home Z-Wave app design contest for Makers and Developers.
9/21/2017 3:40:52 PM
Uboss now offers cellular GSM SIMs that can be integrated into BroadSoft hosted PBX user bundles.
9/21/2017 2:23:54 PM
As businesses continue to accumulate data that has the potential to improve operations and increase revenue, dashboard design is becoming a key component of many solutions.
9/21/2017 2:18:23 PM
In this episode of IoT Time Podcast, Ken Briodagh sits down with Scott Harper, CEO, Dialexa (dialexa.com).
9/21/2017 2:09:00 PM
A successful employee advocacy program has to be managed properly, and has to promote personalization and authenticity.
9/21/2017 1:49:00 PM
This week, AudioCodes announced the addition of voice dialing capabilities to its 400 series of HD IP phones. AC Voca, the AudioCodes Speech Recognition Division developed and designed VocaNOM to create a more user friendly communications solution, so team members can simply state the name of a coworker, and the collaboration can begin.
9/21/2017 12:28:03 PM
Bob Crissman has been named the Vice President and Channel Chief of Vonage, the cloud communications provider. Crissman has quite a long history of working with businesses to enhance channel development, with much success along the way.
9/21/2017 12:16:15 PM
TMC today announced Granite, a gold sponsor, joined SD-WAN Expo held February 14-16, 2018 at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. At SD-WAN Expo enterprise executives, service providers, and technology vendors will connect to learn about and discuss how this market is growing, how it is evolving, and how all three of these constituencies can make the most of the SD-WAN opportunity.
9/21/2017 12:10:41 PM
Twilio has introduced a new tool that enables users to build customer service solutions without coding.
9/21/2017 11:51:24 AM
Call centers can lack excitement and breed monotony, which is why implementing some inspirational and fun call center games can be beneficial for morale and performance.
9/21/2017 11:37:01 AM
CallApp announced Call Recorder, a completely free caller ID and Spam blocker. In downloading the CallApp application, users can take advantage of the industry's first all-in-one caller management solution for the smartphone.
9/21/2017 11:28:14 AM
TeleVoIPs will be the first to use the Mitel Aastra phones supported by Phonism.
9/21/2017 11:24:59 AM
The evolution of technology has definitely managed to overcome barriers created by time, distance and more importantly, the lack of information.
9/21/2017 11:17:34 AM
TMC announced the recipients of the 2017 INTERNET TELEPHONY SD-WAN Excellence Award.
9/21/2017 11:13:36 AM
As digital transformation becomes a reality across all industries, organizations are realizing the limitations of their legacy software and traditional business processes.
9/21/2017 10:42:28 AM
Artificial intelligence (AI) is one of the most talked about and debated topics of conversation happening today. It is touching every industry.
9/21/2017 10:34:08 AM
This week, AudioCodes announced the addition of voice dialing capabilities to its 400 series of HD IP phones. AC Voca, the AudioCodes Speech Recognition Division developed and designed the VocaNOM to create a more user friendly communications solution, so team members can simply state the name of a coworker, and the collaboration can begin.
9/21/2017 10:29:04 AM
Recently, VirtualPBX unveiled a way for companies to keep legacy PBXs in place, while gaining the benefit of a modern communications system with its SIP Trunking to businesses service.
9/21/2017 10:24:53 AM
The evolution of technology has definitely managed to overcome barriers created by time, distance and more importantly, the lack of information.
9/20/2017 4:42:39 PM
There has been a developing gap between healthcare jobs available and healthcare professionals that have the appropriate qualifications to fill them.
9/20/2017 4:07:07 PM
Cloudleaf's Patented IoT Sensor Fabric Brings Complex Enterprise Operations Location and Context Aware Visibility
9/20/2017 2:51:44 PM
OSRAM has agreed to acquire Digital Lumens Inc., a U.S. company that specializes in industrial IoT solutions. Digital Lumens, founded in 2008, employs 65 people. In the last fiscal year the company generated sales in the mid-double-digit millions.
9/20/2017 2:13:48 PM
Aruba 360 Secure Fabric delivers new analytics-driven, advanced cyber protection with continued innovation in UEBA to simplify enterprise security
9/20/2017 1:56:01 PM
As technology becomes an ever-present commodity in today's offices, we must understand their relationship with our health and what can be done to promote it.
9/20/2017 12:06:33 PM
Recently, NICE inContact unveiled the CXone Summer 2017 release, which comes equipped with cloud-powered workforce optimization tools, coupled with automation, analytics, omnichannel routing and artificial intelligence.
9/19/2017 5:15:05 PM
Asset-intensive industries need to ensure that those assets experience as little downtime as possible to maximize profits, while maintaining safety for workers and customers.
9/19/2017 4:45:33 PM
Voxbone rebrands with new logo and motto, and released some revealing statistics about how we communicate and collaborate in the workplace.
9/19/2017 4:27:26 PM
Implementing video chatting in prisons seems like an extremely functional option but it is coming with a very high expense, leaving inmates and families victims to price gouging.
9/19/2017 4:12:36 PM
TMC today announced TELoIP has joined SD-WAN Expo as a Platinum Sponsor held February 14-16, 2018 at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. At SD-WAN Expo enterprise executives, service providers, and technology vendors will connect to learn about and discuss how this market is growing, how it is evolving, and how all three of these constituencies can make the most of the SD-WAN opportunity. Collocated with ITEXPO, one the largest remaining communications and technology conferences in the world, SD-WAN Expo is the dedicated forum for the industry to come together and learn.
9/19/2017 2:37:10 PM
Frontier Communications is assisting with hurricane recovery in Florida and Texas communities affected by Harvey and Irma.
9/19/2017 2:17:39 PM
In a call center, it is vital all the factors that go into making the center function are working properly. One of the biggest tasks is the optimization of call center scheduling and the adherence to such.
9/19/2017 1:14:46 PM
As Gemalto notes in its recent eBook The Critical Role of UX in Software Monetization, we've seen a shift from delivering products or services online to delivering experiences online.
9/19/2017 12:41:44 PM
When it comes to a normalization service - and the database of information which underpins it - there are certain nuances which need to be considered. So it's timely to take a closer look and dispel some of the myths.
9/19/2017 11:12:53 AM
Chances are whether you are a student, business, or working professional, you are going to need to buy software to help with a project. Buying just two or three programs can leave with a hefty bill.
9/19/2017 11:06:27 AM
You want to get to market faster. All service providers in the Middle East do. It's one area where you can gain a massive competitive edge and get a leg up.
9/19/2017 10:53:12 AM
Employees are the center of the workplace machine and if their well-being is not tended to, this can cause malfunction. But, there are ways of combating this issue.
9/19/2017 10:52:46 AM
Your switch is the foundation of your entire network and it's no simple task to replace. Aside from considering the cost, your network engineers will factor in bandwidth, port density, downtime, and how easily the switch can be managed.
9/19/2017 10:43:25 AM
Comcast Business recently announced what it is calling the ActiveCore SDN platform.
9/19/2017 10:38:25 AM
Practically every organization has vast amounts of dark data in the form of weblogs, machine logs, and logs from sensors on everything from oil rigs, to turbine engines, to hospital patients. The question is: Do you have a plan to create business value out of your dark data?
9/19/2017 10:09:26 AM
Masergy announced that, for the twelth time, it received the PCI Compliance Professional Services certification.
9/19/2017 9:59:58 AM
This week, 8x8 announced a partnership with Atlassian, where the dynamic duo will develop a go to market with integrated collaboration, contact center, unified communications and team messaging solutions. The pairing hopes to provide SMB to enterprise with modern business communications tools fit to improve productivity and the customer experience.
9/19/2017 9:42:18 AM
At the recently concluded Mobile World Congress Americas, ONF and the M-CORD project put progress on display. Showcasing a solution based on the CORD Platform, and hosted by the ONF, the display highlighted how the platform is leveraging cloud-native approaches to support the needs of mobile operators.
9/19/2017 9:38:23 AM
ONF, ON.Lab close the deal, announce Fuetsch as chair, welcome Turk Telekom, and add three new projects.
9/18/2017 7:26:47 PM
GSMA's new report says North America will lead the way on 5G.
9/18/2017 4:56:48 PM
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