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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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Smarter, more efficient factories are coming, and that means AI, automation, machine learning and IoT hardware will become commonplace.
1/16/2018 3:42:42 PM
If you haven't touched your endpoint security since you were a business of one, you are asking for an imminent cyberattack.
1/16/2018 3:37:16 PM
Session to explore how healthcare organizations can increase value, improve patient outcomes and reduce readmissions by offering medical alerts
1/16/2018 3:31:43 PM
Are you searching for the latest in sensor nodes for AR, VR and 3D audio applications?
1/16/2018 3:22:10 PM
The IoT market has seen a considerable growing trend of Ultra Low Energy (ULE) over the past 2 years.
1/16/2018 3:17:32 PM
This week, NICE announced a solution developed specifically for GDPR (GDPR Compliance Center), enabling user-friendly implementation and promises the appropriate processes in place to deal with private data in a compliant way.
1/16/2018 3:16:39 PM
Whether filling a prescription, cracking open a bottle of over-the-counter pain-killers or receiving drugs through an IV infusion, anything less than 100% is simply unacceptable.
1/16/2018 3:12:34 PM
Digital disruption is revolutionizing industries across the globe, and customer service is no exception. According to Gartner, By 2020, 85 percent of all customer service interactions will no longer require the support of a human intermediary.
1/16/2018 3:08:58 PM
Broadcom Ltd. and Eidetic Communications Inc. this week announced they are collaborating on NVMe over Fabrics with TCP/IP transport. The partners say their joint solution optimizes power consumption and throughput for scale-out storage applications.
1/16/2018 3:04:13 PM
Technology has brought a number of remarkable changes to the health industry throughout the years. It has allowed a number of cures to be created and beneficial changes to be made in treatment and care. With the constant state of improvements and upgrades, it is important to consider where we are today in terms of beneficial healthcare technology.
1/16/2018 1:24:37 PM
Reinvent recently announced the addition of SMS to its UCaaS offering. The new Business SMS service enables the ability to send and receive text messages from a smartphone, tablet or device using a cloud hosted phone number.
1/16/2018 1:18:56 PM
The cloud provides tremendous opportunities for companies that make use of it. But, it has created a new set of challenges. One big challenge is skill development. This problem is specifically acute at IT companies.
1/16/2018 12:28:45 PM
PodOne is on its way to making 2018 a revolutionary year, starting by launching Qubicle ICO this week. Additionally, the company announced former Alpine Access COO, Rob Duncan will be joining the PodOne team.
1/16/2018 12:11:16 PM
Last week, CES served as the stage for Aquantia to demonstrate AQtion Ethernet Controllers. Specifically, how well they enable access to multi-gigabit Ethernet access in a number Thunderbolt 3 adaptors for MACs and PCs.
1/16/2018 11:53:47 AM
Biotech, while immensely exciting, has proven to be a rather risky sector to get involved with. It has always been this way with drug development. Only 10% of clinical trial drugs ever make it to market. Promising research doesn't always lead to incredible profits.
1/16/2018 11:48:59 AM
New microphone technology is much more sophisticated than it used to be. For example, new technology can detect who's speaking at any time during a conference call and turn themselves on to pick up their utterances.
1/16/2018 11:43:09 AM
This week, Nokia announced a new five-year managed services contract with Optus to manage the operation of its network infrastructure. Optus will work with Nokia to create a Network Operations Centre and leverage Nokia's Global Delivery Model, putting best practice and local talent work to over deliver on network performance expectations.
1/16/2018 11:32:58 AM
In this episode of IoT Time Podcast, Ken Briodagh sits down with IoT Evolution Expo sponsor Cletus Nunes of Octo Telematics.
1/16/2018 10:19:34 AM
The IoT Evolution Expo is coming up fast, and we interviewed our speakers to get a bit of a preview of what to expect from the conferences.
1/16/2018 10:03:34 AM
Fourdesire, the mobile design studio, is using mobile gamification as a tool to impact people's lives in a positive way.
1/16/2018 9:37:21 AM
This week, Acuative announced a partnership with Ciena, and at NRF 2018 this week will have the joint, retail-focused Distributed Network Functions Virtualization (D-NFV) solution on display. The newly unveiled solution is the foundation for high-performing, secure and reliable network.
1/15/2018 5:08:09 PM
Although a new and emerging technology, (which is still evolving), in early 2018, most companies are not aware of the possible benefits they can achieve using small unmanned aerial vehicles (sUAVs) to inspect their assets.
1/15/2018 3:44:02 PM
Recently, Aquantia and Molex announced a partnership, which put Aquantia Multi-Gigabit Automotive Ethernet tech in a Molex 10 Gbps Automotive Ethernet Network, and is aimed at lending a boost to data bandwidth in autonomous and connected cars. The newly minted pairing put its efforts on display at CES, offering a vision of what the IoT era has in store.
1/15/2018 3:20:43 PM
Medical care is changing at a rapid pace. News media, informational websites, and blog posts announce new discoveries and innovations on a daily basis. Treatments and therapies that were the stuff of science fiction a few decades ago are becoming an exciting reality.
1/15/2018 2:58:17 PM
TMC and Crossfire Media today announced Blue Ridge Networks has signed on as a gold sponsor to the Industrial IoT Conference being held January 22-25, 2018 at Disney's Contemporary Orlando, Florida. Blue Ridge Networks will also be exhibiting at booth #809 during the event.
1/15/2018 2:47:13 PM
With call center attrition notoriously high, roughly around 30 to 45 percent, it is vital for management to implement ways to avoid hefty turnover rates.
1/15/2018 2:39:57 PM
When taking part is sales calls, the team must be cognizant of a handful of key elements to ensure the team executes a plan ultimately wowing and landing the prospective client.
1/15/2018 2:25:45 PM
Fly Jamaica recently erected a 24-hour call center to help customers affected by flight cancellations and delays due to maintenance on its planes and the domino effect of the U.S. snow storms.
1/15/2018 2:14:37 PM
Sales and marketing alignment is critical to lead generation success. According to Marketing Profs, aligning these two departments can lead to a 36 percent increase in customer retention rates and 38 percent higher sales win rates.
1/15/2018 2:05:13 PM
TMC today announced, Steven Nerayoff the ICO Architect of Ethereum will speak at The Blockchain Event being held February 15-16, 2018 at the Greater Ft. Lauderdale/ Broward County Convention Center in Fort Lauderdale, Florida.
1/15/2018 1:45:40 PM
A company called Q-nomy has introduced myVisit Chatbot. It enables service providers to offer customers the option of conversing with a computerized AI agent to locate nearby stores or branches, and make appointments at their locations.
1/15/2018 11:01:15 AM
Vigilance and foresight are two key qualities in the cybersecurity field. 2017 brought many serious challenges, but what lies ahead in 2018 that needs our intention and strategic thinking?
1/15/2018 10:47:17 AM
The network is neck deep in the midst of a rebirth. Digital Transformation is steering development in a decidedly software defined direction, as rigid architectures of the past are giving way to agile, on-demand and automated deployments and services driving industry into a new era. A shining example of some of today's innovation is in Web-scale networking. So, with the weekend upon us, there's no better time than the present to take a look at the week that was in Web-scale networking news: Time for the Week in Review!
1/13/2018 7:00:00 AM
SD-WAN is a game changing technology serving as a keep component of the digital era. Digital transformation is touching all points of technology, and as the cloud adoption and applications grow, SD-WAN is an exceptional way to deliver performance, reliability, flexibility and cut costs on an organizations WAN spend. So with the weekend upon us, there's no better time than the present to take a look back at the week that was in SD-WAN news: It's time for the Week in Review!
1/13/2018 7:00:00 AM
Network requirements are growing at a rapid rate. Thanks to a growing IoT presence, our SaaSy reality and digital transformation (in general), more is demanded of networks than ever before. This is driving a movement toward network modernization and multi-gigabit Ethernet. And, with the weekend upon us, there's no better time than the present to take a look back at the week that was in Multi-gigabit Ethernet news: Time for the Week in Review!
1/13/2018 7:00:00 AM
There is the popular saying of quantity over quality. And, businesses are continuing to learn, brand loyalty is solely based on quality of service. Quality Monitoring aids in delivering on high expectations, offering insight and best practice into operational improvement in the call center.
1/12/2018 6:07:53 PM
It is still perfectly acceptable and in many instances, preferable, to host strictly audio conferences so there have been several announcements in the audio conferencing world this week.
1/12/2018 5:52:16 PM
Nokia has been selected by Telenor for its optical core network, providing bandwidth capacity for Norway and Sweden.
1/12/2018 5:37:30 PM
Nokia and Amazon have joined forces on a healthy collaboration, benefitting Nokia Health device and Amazon Echo owners.
1/12/2018 5:27:47 PM
As the financial services industry continues the transition to a digital business model, customers expect new digital capabilities. Customers have gotten used to 24/7 access to their financial accounts, for instance, and expect ongoing application enhancements that provide more customized products and services.
1/12/2018 5:27:42 PM
Business connectivity must possess two characteristics: fast and reliable. A technology able to deliver both and then some is SD-WAN, which is why this up and coming technology is surging. So much so that TMC devoted the SD-WAN Expo to educate the masses on this transformational technology.
1/12/2018 4:49:43 PM
Hiring remotely-located contact center agents has a lot of benefits. But organizations that do so will want to have workforce management solutions in place.
1/12/2018 4:45:13 PM
Verizon has been recognized by Frost & Sullivan with awards in not one but two different markets. It received the 2017 North American Product Leadership Award for the Audio Conferencing market and the 2017 North American Product Line Leadership Award for the Hosted Internet Protocol (IP) Telephony and Unified Communications As-a-Service (UCaaS) market.
1/12/2018 4:37:46 PM
The Veterans Crisis Line launched nearly 11 years ago and in that time, it has handled over three million phone calls. Additionally, it has dispatched emergency services for clients facing crisis approximately 78,000 times. Support is offered 24/7/365, including anonymous chat, which was implemented in 2009 and texting, a service started in 2011. Between those two avenues, over 444,000 chats and texts have been answered.
1/12/2018 3:27:45 PM
UnitedOne Credit Union is one of the first Wisconsin-based banks to implement an automated teller machine out of Sheboygan.
1/12/2018 3:23:57 PM
Organizations that are shopping for new contact center offerings should be sure to consider their reporting requirements and whether the solutions they're looking at can support them.
1/12/2018 3:14:18 PM
This could be the most exciting invention to come from Nokia in a long time. This mechanism is called Nokia Sleep and it is a mattress pad that runs on Wi-Fi.
1/12/2018 2:33:07 PM
By the end of 2017, there were 390 global hyperscale data centers, according to Synergy, with 44 percent located in the United States. Coming in second, at eight percent, is China with Japan and the U.K. at six percent each, and Germany rounding out the pack at five percent.
1/12/2018 2:24:02 PM
Revolabs, a subsidiary of Yamaha Corp and its UC department, announced its product lineup for Integrated Systems Europe (ISE) 2018. Though Yamaha and Revolabs will showcase an extensive line of unified communications (UC) solutions, the emphasis will be on conferencing enhancing products.
1/12/2018 2:07:18 PM
Less than two weeks after residents of the United Arab Emirates voiced frustration of Skype being blocked, Etisalat has come in with a solution.
1/12/2018 2:04:22 PM
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