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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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With WiFi Module, Smartphone App and Cloud, Tuya Gives Lighting Manufacturers Easy 'Smart' Solution so Bulbs Change Color, Hue, Temperature and Even Respond to Voice Commands
5/15/2018 1:36:14 PM
On this episode of IoT Time Podcast, Ken Briodagh sits down with Laz Vekiarides, CTO and co-founder of ClearSky Data, to talk about the Edge, the Fog, the Cloud.
5/15/2018 12:35:42 PM
Twilio this week announced plans to offer $435 million of convertible senior notes as part of a private offering. Then it upped that to $475 million.
5/15/2018 12:20:20 PM
Monet Software offers advice on how to enable contact center GDPR compliance.
5/15/2018 12:16:54 PM
Karlin Lillington said most U.S. companies are still not prepared for the EU's General Data Protection Regulation, which takes effect May 25.
5/15/2018 12:14:05 PM
Voip Unlimited has implemented a distributed denial of service mitigation service on its enhanced core network.
5/15/2018 12:04:38 PM
Nutanix is expanding its product portfolio with database management and software-defined networking solutions.
5/15/2018 11:52:55 AM
The term unified communications by nature refers to a convergence of functionalities converging to empower an organization's collaboration. Chatting with the sales team, voice calling a customer and afternoon conference call with the marketing department are all mission critical to a successful business and fall under the unified communications label, but far too many firms have a false perspective on what it is to deploy and manage unified communications.
5/15/2018 11:47:35 AM
So you've done your due diligence, surveyed the unified communications landscape and selected the best fit in a UC system, and now the deployment is well underway. Did your company also select a performance management solution? UC network management is no joke. Let's take a look at what a solution of this kind can offer.
5/15/2018 11:39:50 AM
We're all familiar with the phrase, cover your bases. When it comes to unified communications (UC), there are only three bases to worry about. Today, we're going to explore troubleshooting the modern UC environment, more specifically, three UC health domains.
5/15/2018 11:31:41 AM
TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today that the UC Network Management Community sponsored by Nectar, has been launched as the newest addition to the TMC Online Community program.
5/15/2018 10:52:40 AM
NICE inContact offers a cloud-based contact center that helps government agencies provide better service to their citizenry while being cost efficient and lowering ownership and security risk.
5/15/2018 7:00:00 AM
The best leaders and managers care about their employees, are open to input, pay attention to their processes and procedures to ensure they deliver the company and customer experiences that are intended, and avoid micromanagement but take responsibility for their people and business outcomes.
5/14/2018 2:12:08 PM
Some companies reward their top performers with trips to Disneyland or Hawaii. Others hand out giant bonuses. Recognizing and rewarding employees is a great way to engage, motivate, and retain great people. But you don't necessarily have to invest the big bucks to let employees know you appreciate them and their good work. You can show them everyday with a friendly greeting and, from time to time, in other small ways.
5/14/2018 2:08:00 PM
Today, NICE took the wrapping off of NICE Adaptive Workforce AWFO solution version 2.0. The cloud native solution creates a personalized performance development process, and can easily be integrated into NICE's CXone platform.
5/14/2018 2:02:34 PM
The industry is deluged with new applications, challenging systems, new devices and innovative approaches to handling and sharing data.
5/14/2018 12:46:42 PM
Partners include leading module makers Quectel, Sequans and u-blox, cellular design houses Bittium and Mobilogix and SIM provider G+D Mobile Security
5/14/2018 12:38:43 PM
Pivotel has released a new satellite device that combines the Inmarsat Fleet Xpress Network Service Device (NSD) with the RedPort Optimizer Enterprise satellite router and VoIP gateway
5/14/2018 12:27:13 PM
As we move into the next phase of massive IoT and IIoT roll outs, the community of connected everything finds itself faced with challenges unlike any over the last several decades.
5/14/2018 11:37:54 AM
Let's get Unified, and Communicate the newest Unified Communications Week in Review.
5/12/2018 9:30:00 AM
net2phone announced a new Hosted PBX Unlimited Service in Colombia aimed at driving Colombian organizations to move in a more modern direction with cloud communications.
5/12/2018 7:00:00 AM
SD-WAN is a game changing technology, serving as a key component of the digital era. Digital transformation is touching all points of technology, and as the cloud adoption and applications grow, SD-WAN is an exceptional way to deliver performance, reliability, flexibility and cut costs on an organizations WAN spend. With the weekend upon us, there's no better time than the present to take a look back at the week that was in: It's time for the Week in Review!
5/12/2018 7:00:00 AM
Telinta unveiled the addition of audio conferencing to its Virtual Office solution. TeliConTM audio Conferencing serves as a nice compliment to the wholesale provider's portfolio.
5/11/2018 3:27:59 PM
This week the De Beers Group announced the blockchain-based platform Tracr will launch later in 2018 and promises to provide transparency from the mine to retail locations. De Beers reports partnerships with Diacore, Diarough, KGK Group, Rosy Blue NV and Venus Jewel, which is resulting in the successful tracking of 100 high-value diamonds at this time.
5/11/2018 2:02:18 PM
In a recent release, Bright Pattern recently announced its integration with Google Cloud Text-to-Speech.
5/11/2018 1:56:56 PM
Speech analytics can add lots of value and significant return from the customer service department of a contact center. Here, are five key things to enhance your customer service game.
5/11/2018 1:39:32 PM
Artificial intelligence and chatbots can help customer service organizations answer customer calls more quickly and at all hours. But businesses need to provide the human touch to truly connect with customers in a lasting way.
5/11/2018 1:31:27 PM
Next week, Versa Networks Senior Director of Product Marketing Dogu Narin will offer his insight on this exploding space, taking part in the panel discussion, SD-WAN: How the Market is Evolving at an upcoming industry event. The session will explore the evolution of SD-WAN, and the ripple effect of this highly touted technology.
5/11/2018 1:27:42 PM
CloudGenix recently announced an investment from Intel Capital, which will reportedly drive the software-based transformation of networks.
5/11/2018 1:14:00 PM
Angola Cables announced the deployment of Ciena's Geomesh Extreme Spectrum Sharing solution to enable the provider the ability to offer customers more customized capacity. With the Ciena offering in place, Angola can provide highly differentiated virtual fiber pairs reliably and securely.
5/11/2018 1:01:18 PM
Telinta recently announced a new solution for VoIP service providers. It is designed to enable them to offer DIDs and Toll-Free numbers to their customers and resellers.
5/11/2018 12:59:26 PM
Artificial intelligence and automation are awesome. But as we adopt AI and create policies and processes that can be triggered without human intervention, it's important to remember the importance of the individual. And serving individuals sometimes requires the human touch.
5/11/2018 12:42:34 PM
The technology behind the bitcoin is known as Blockchain, and it is needless to mention that that it has changed the way the business process are carried in today's life. Apart from important, to know about the nuances so that you can better understand the process transaction that is carried with digital currency. Getting things done at base level is very important and this is why here we are going to discuss about Blockchain technology.
5/11/2018 12:33:26 PM
Fuze, a cloud-based communications enterprise solution provider, today announced a recent financing round of $150 million.
5/11/2018 12:21:46 PM
It's easy to overlook the importance of power protection systems, especially since the damage and interruption to business is unpredictable. But, the unpredictability is exactly why they should be on the short-term roadmap for every business.
5/11/2018 12:09:50 PM
The Veterans Affairs Department (VA) is trying to solve the ongoing crisis of millions veterans committing suicide through its REACH Vet program.
5/11/2018 12:07:54 PM
Enterprises could improve employee engagement and onboarding through the use of artificial intelligence and automation, according to Digitate. The Tata Consultancy Services business unit, which say it's a pioneer in IT automation and AI, says results from a recent survey support this conclusion.
5/11/2018 11:52:15 AM
The role of enterprise IT teams has evolved dramatically in recent years, and now includes workforce effectiveness, security, compliance and productivity. As a result, enterprises have new challenges in addressing Unified Communication & Collaboration (UC&C) strategies.
5/11/2018 11:34:14 AM
XMedius Solutions Inc. will be providing Toshiba America Business Solutions enterprise customers with a fax over IP solution called XMediusFAX.
5/11/2018 11:13:34 AM
Net2phone announced a new Hosted PBX Unlimited Service in Colombia aimed at driving Colombian organizations to move in a more modern direction with cloud communications.
5/11/2018 11:01:02 AM
The technology behind the bitcoin is known as Blockchain, and it is needless to mention that that it has changed the way the business process are carried in today's life. Apart from important, to know about the nuances so that you can better understand the process transaction that is carried with digital currency. Getting things done at base level is very important and this is why here we are going to discuss about block chain technology.
5/11/2018 10:31:01 AM
Digital Transformation is steering development in a decidedly software defined direction, as rigid architectures of the past are giving way to agile, on-demand and automated deployments and services driving industry into a new era. A shining example of some of today's innovation is in Web-scale networking. With the weekend upon us, there's no better time than the present to take a look at the week that was in Web-scale networking: Time for the Week in Review!
5/11/2018 7:00:00 AM
Today, Fusion announced the acquisition of MegaPath, bringing the private company's comprehensive portfolio of cloud services including SD-WAN, UCaaS, security, cloud connectivity and more to an already robust Fusion arsenal.
5/10/2018 7:13:26 PM
At a time of mass migration to the cloud, vendors selling technologies supporting this trend are experiencing much the same as those selling pickaxes during the gold rush. Business is booming, and expectations are skyhigh, namely SD-WAN.
5/10/2018 7:13:11 PM
Every time an employee makes an exit, you need to spend more time and money recruiting, hiring, onboarding, and getting new people up to speed. And when you lose your most productive employees, customer satisfaction, and your own productivity and revenue results, can take a hit. That's why more and more companies, including customer service departments, are starting to pay attention to analytics. Analytics solutions enable companies to set performance benchmarks, and measure the extent to which employees are meeting or beating them.
5/10/2018 6:21:33 PM
Next week Verint will be hosting its customers and partners at the Engage18 event in Dallas. And sponsoring partner ISI Telemanagement will be there talking about its unified communications management solutions.
5/10/2018 6:18:01 PM
When the Parkland School Division in Alberta, Canada, ran into reliability issues with its existing phone system, it knew it was time for an upgrade. And this month the PSD board of trustrees approved a three-year VoIP initiative.
5/10/2018 4:19:47 PM
Technology Marketing Corp. has recognized Monet Software solution with a 2017 CUSTOMER Magazine Workforce Optimization Innovation Award.
5/10/2018 4:15:07 PM
Leveraging adaptive networking, open architectures, and SDN reduces the risk of network modernization for utilities. And it allows them move faster; avoid vendor lock-in; and better manage the network complexity involved with big data, the cloud, containers, and microservices.
5/10/2018 4:11:47 PM
Success with BPM depends upon deploying the right automation technology. The right solution can help you automate workflows, setup documentation, and drive down operational cost.
5/10/2018 4:04:42 PM
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