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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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With all the emphasis lately being placed on securing the edge of the IoT and IIoT, secure network connectivity is often considered more of a downstream requirement.
11/8/2017 10:51:54 AM
The Digital Transformation of Sustainable Solar Energy Management Being Put to the Test in Rajasthan, India
11/8/2017 10:43:44 AM
Award winners will share their successful implementations at the leading internet of things event in Orlando, Florida in January.
11/8/2017 10:41:08 AM
A new VanillaSoft blog suggests that salespeople should consider using text communications for their prospecting. But it notes that individuals who do that need to follow specific guidelines for success.
11/8/2017 9:09:38 AM
Broadcom has always been an interesting company to watch, although it has sometimes been frustrating.
11/8/2017 9:08:28 AM
Adobe is certain that the new applications that they have created, will assist your company with attracting new customers.
11/7/2017 4:29:59 PM
AOL recently announced the closure of its instant messaging service, AIM. Maybe this has disheartened a lot of AIM fans, as the service will be terminated as of December 15, 2017.
11/7/2017 4:29:25 PM
Industry Leaders to Introduce an Integrated, High-Assurance Industrial Edge-to-Cloud System
11/7/2017 4:26:29 PM
RZ/T1 Group of MPUs Delivers Real-Time Operation for High-Precision AC Servo Applications
11/7/2017 3:55:31 PM
Today, Avaya announced fresh integrations with the Salesforce Service Cloud, contact center solutions and CRM environments to enable a modern, omnichannel customer service experience. Avaya's CRM connector 2.0 pairs with the Salesforce Lightning Service Console to provide a single user interface, embedded with a slew of tools to offer the contact center agent every opportunity for success.
11/7/2017 3:21:23 PM
Red Hat Inc. introduced the Red Hat OpenStack Platform 12 this week at the OpenStack Summit in Sydney. This infrastructure as a service offering, which is based on the OpenStack Pike release, features containerized services for faster applications development, upgraded distributed continuous integration, and improved security.
11/7/2017 3:17:50 PM
The idea of a smart home that can be controlled from remote locations is appealing to many people in this hectic day and age.
11/7/2017 3:06:57 PM
Smart mobility solutions can make lives easier. In Tampere, Finland, these solutions reportedly are being developed to enhance major city development projects.
11/7/2017 3:01:24 PM
eleven-X has announced a Smart Campus initiative with the University of British Columbia aimed at tracking fill levels of on-campus outdoor waste bins.
11/7/2017 2:44:13 PM
Vodacom has signed an agreement to test Nokia's 5G solutions. The service provider is doing this in an effort to pioneer 5G service in South Africa.
11/7/2017 2:40:03 PM
This Thursday Fonolo partners with TMC to present the webinar How Call-Backs Can Save Your Call Center.
11/7/2017 2:10:26 PM
NICE announced the newest member of the NICE inContact DEVone development program this week, as the DaaS company Dizzion joins the CXexchange. With the addition of Dizzion, users gain access to not just virtual desktops, but other cloud solutions as well, like application streaming and cloud storage.
11/7/2017 2:06:56 PM
Voxbone, in driving its mission of making business communications strangely simple, used the Gartner Symposium/ITxpo in Barcelona as the stage to announce the arrival of global two-way voice services. Voxbone users can no call fixed and mobile numbers around the globe.
11/7/2017 1:51:51 PM
Ensuring branch security is of utmost importance. The right SD-WAN solution, architected based on core security precepts, helps keep your network secure and trouble-free at the branch so you can use SD-WAN as it was intended-realizing the full potential of digital branch and cloud transformation while also supporting branch security.
11/7/2017 12:42:06 PM
MegaPath announced its business communications services officially passed its annual HIPAA audit. This achievement demonstrates MegaPath's dedication in delivering communications solutions to healthcare corporations while protecting patient's sensitive health information and complying with industry regulations.
11/7/2017 10:36:37 AM
Orlando event will provide insight and knowledge as well as a roadmap to reaping the rewards presented by Industrial Internet of Things.
11/7/2017 10:27:49 AM
Performance management helps call center supervisors communicate goals, provide training, assess performance, and offer feedback and rewards to keep agents engaged and efficient.
11/7/2017 10:26:41 AM
IBM in a recent blog said 85 percent of customer interactions by 2020 will be handled without a human agent.
11/7/2017 10:22:49 AM
The data center interconnect market growing fast. That's especially true in the Caribbean and Latin America. And growth is particularly fast in Brazil and Mexico.
11/7/2017 8:54:13 AM
Ixia's new Network Visibility Operating System turns open networking switches into network packet brokers.This is a software version of the Keysight Business company's network packet broker product. Ixia's NVOS was designed to runs on open networking switches from companies like Edgecore Networks.
11/7/2017 8:50:14 AM
The HR tech industry continues to attract new venture capital dollars. In one of the latest developments on this front, EdGE Networks raised $4.5 million.
11/6/2017 6:29:38 PM
In what could result in the biggest tech deal in history, semiconductor company Broadcom has made an offer to buy Qualcomm for a whopping $130 billion.
11/6/2017 4:51:23 PM
Today, Frost & Sullivan announced Aspect Software is the recipient of the 2017 Frost & Sullivan Asia pacific Outbound Systems Market Share Leadership Award for the sixth consecutive year. From workforce optimization to self-service solutions and fully-integrated consumer engagement offerings, Aspect is striking while the iron is hot, in a market that is trending heavily upward.
11/6/2017 3:57:32 PM
Session border controllers used to be a topic of much discussion. And now, it seems, some folks are talking about them again. Earlier on SBCs grabbed tech headlines because they were a new product category. (They are a way to secure VoIP networks, and normalize media flows and signaling at the network edge.)
11/6/2017 3:54:34 PM
The United States Patent and Trademark Office Patent Court upheld FatPipe's claim for U.S. Patent No. 6,775,235 for load balancing over disparate networks. In specific, the patent illustrates a means for communicating using multiple disparate networks in parallel, which enables load balancing and failover of session flows and re-directing packets over multiple networks.
11/6/2017 3:15:05 PM
TMC announced the return of the Hot Topics track at ITEXPO to be held February 14-16 at the Greater Fort Lauderdale/Broward County Convention Center in Fort Lauderdale.
11/6/2017 2:16:25 PM
Influential marketing isn't about creating a campaign that makes people buy your product. Actually, influential marketing is about building relationships with your customers. A quality relationship with existing and potential customers has way more impact and influence on them than any of the ads a company pays for.
11/6/2017 12:09:00 PM
In North Andover, Massachusetts, the power loss resulted in eight million gallons of untreated waste being dumped into the Merrimack River, as a failed pump was not able to direct the waste into the treatment facility, eventually causing it to back up into the river.
11/6/2017 10:02:00 AM
The network is neck deep in the midst of a rebirth. Digital Transformation is steering development in a decidedly software defined direction, as rigid architectures of the past are giving way to agile, on-demand and automated deployments and services driving industry into a new era. A shining example of some of today's innovation is in Web-scale networking. So, with the weekend upon us, there's no better time than the present to take a look at the week that was in Web-scale networking news: Time for the Week in Review!
11/4/2017 7:00:00 AM
The benefits of VoIP solutions are undeniable, and the reason for this burgeoning technology's ascent. Not quite at ubiquity, yet, adoption is on the rise and the future is bright for this flexible, reliable and cost effective means of communications. And, with the weekend upon us, there's no better time than the present to take a look back at the week that was in VoIP Solutions news: Time for the Week in Review!
11/4/2017 7:00:00 AM
Network requirements are growing at a rapid rate. Thanks to a growing IoT presence, our SaaSy reality and digital transformation (in general), more is demanded of networks than ever before. This is driving a movement toward network modernization and multi-gigabit Ethernet. And, with the weekend upon us, there's no better time than the present to take a look back at the week that was in Multi-gigabit Ethernet news: Time for the Week in Review!
11/4/2017 7:00:00 AM
Call recording is far more than just quality assurance; from training and sales, to compliance and customer service, a robust call recording system is a sign of a modern and mindful enterprise. So, with the weekend upon us, there's no better time than the present to take a look back at the week that was in call recording news: Time for the Week in Review!
11/4/2017 7:00:00 AM
Security is front of mind for firms of all shapes and sizes. As innovation steers industry through this current phase of digital transformation, try as we may fraud and security issues continue to mount. The cat and mouse game is afoot, and with the weekend upon us, there's no better time than the present to take a look back at the week that was in Fraud & Identity News: Time for the Week in Review.
11/4/2017 7:00:00 AM
The Conferencing Zone was all about numbers this week. Videoconferencing is expected to see a huge growth by 2023 while UberConference has surpassed the amount of subscribers even they probably initially envisioned.
11/4/2017 7:00:00 AM
The Contact Center Solutions Community was brimming with news this week. Solvvy raised $12 million to fix the customer service industry while Pegasystems is using AI to enhance efficiency. But, that was just the tip of the iceberg. In case you missed anything, we have you covered with the Contact Center Solutions Week in Review.
11/4/2017 7:00:00 AM
The world of Unified Communications was busy this week. From RingCentral launching AI, chatbots, and workflow integrations to 8x8 being named Leader in UCaaS Industry by Synergy, that was just the beginning of the UC excitement. In case you missed anything, here is the Week in Review.
11/4/2017 7:00:00 AM now allows customers take leverage Microsoft Azure to store their call recordings.
11/3/2017 6:07:46 PM
The way solutions are bought and sold is changing in a major way. That's prompting more and more businesses to sell their offerings with a software opposed to selling a devise or hardware only. And that creates the need for companies to create and maintain flexible and new software licensing strategies.
11/3/2017 5:51:43 PM
PortaOne Inc. and Telebreeze Corp. have joined forces to help telephony service providers more easily deliver IPTV and over-the-top broadcast services.
11/3/2017 5:11:36 PM
Networks are changing in many significant ways. And newer networks often call for different skillsets. That's why German company beroNet has introduced the ALL-IP training program.
11/3/2017 4:51:32 PM
Nokia is adding a number of new products to its substantial FTTx portfolio. This will help operators speed up ultra-broadband deployments. Included in Nokia's richer FTTx portfolio is fiber and high-speed DSL deployment options like a mini outdoor fiber node, a 212 MHz reverse-power solution, and DSL backhaul remote nodes.
11/3/2017 4:31:16 PM
Telemarketing fraud schemes are impacting everyone. Just last month, President Donald Trump signed a bill protecting elders from telemarketing and email fraud. This bill protects from victimization that has caused exorbitant monetary damage and possible identity theft. But, these scams are far from over.
11/3/2017 4:26:20 PM
LegalShield's IDShield identity theft solution actually employs licensed private investigators. The Identity Theft Resource Center reports that there were 8,037 breaches between Jan. 1, 2005, and Nov. 1, 2017. And that exposed 1,055,156,161 records.
11/3/2017 4:05:20 PM
Recent research revealed from Generali Global Assistance (GGA) the majority of Americans' willingness to shop at retailer would be impacted if the business was a breach victim in the past. And when I say majority of Americans, I mean 84 percent of those surveyed.
11/3/2017 1:41:15 PM
Grubbrr and Cradlepoint have combined IoT, SD-WAN, and software applications into productivity and POS systems with the potential to lower costs and deliver intelligence to restaurateurs.
11/3/2017 12:47:29 PM
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