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During a webinar later this month, Stephen Leaden, president of IT consulting firm Leaden Associates, will explain what's driving more businesses to adopt cloud-based UC solutions and how yours can too.
9/8/2017 1:16:30 PM
Attend any Internet of Things event, report on any Industrial IoT story, or converse about the potential for connected things to improve business, and General Electric is eventually going to come up.
9/8/2017 1:14:46 PM
Wi-Fi Analytics can help retailers better compete in our Amazon-dominated, connected world, says MetTel.
9/8/2017 1:13:11 PM
Insurance executives see three factors as most important to the future of the insurance industry: technology, regulation and market factors, according to a new IBM study.
9/8/2017 1:12:58 PM
Traditional automotive claims reporting has typically meant a lag time of three to five days from an event to when the insurer receives an initial report via notification to a call center.
9/8/2017 1:08:43 PM
Matt Hostacky will offer details on the Yealink CP960 conference phone during a webinar next week.
9/8/2017 1:08:22 PM
In the past 15 years, I've witnessed success and failure come and go within organizations introducing products and services to the market that leverage machine-generated data.
9/8/2017 12:57:19 PM
9/8/2017 12:44:00 PM
No matter what your institution's specific situation, you have more mobility options and innovations to choose from than ever before. This makes it an exciting time in mobile connectivity as higher education organizations can offer their constituencies enhanced capabilities and experiences to improve environments, increase operational efficiencies and help achieve educational outcomes.
9/8/2017 12:35:57 PM
Turkey's oldest telecommunications company has joined the Open Networking Foundation.
9/8/2017 11:57:33 AM
NICE inContact announced AnswerDash as the newest member of the NICE inContcact DEVone Developer Program. In joining the program, AnswerDash brings with it an artificial intelligence powered self-service connector to the CXexchange marketplace.
9/8/2017 11:52:47 AM
Recently, Great Plains Communications announced that it has achieved Carrier Ethernet 2.0 certification from MEF - the global body that manages standards for carrier grade, interoperable Ethernet.
9/8/2017 11:52:19 AM
It should come as no surprise Equifax is a major target for hackers and as it turns out it has suffered two breaches over a short period of time. This latest breach may be the one that does them in. So far it has cost them more than 2.2 billion dollars in lost valuation.
9/8/2017 11:46:17 AM
The time for half-measures has passed. We've crossed the threshold into a digital-first marketing and sales landscape. Tomorrow's winners will be those that make bold, necessary investments today - and excel at these four things.
9/8/2017 11:23:39 AM
Vidyo's VidyoEngage is now available on the CXexchange Marketplace, for NICE inContact users, to aid in creating the best face-to-face interactions.
9/8/2017 11:15:52 AM
Huawei could use its significant market clout to gain dominance in UCaaS just as it has in a wide variety of other communications categories.
9/8/2017 9:48:31 AM
VoIP Services is a multi-billion dollar market that is anticipated to grow at a 9.5% CAGR between 2016 and 2024.
9/8/2017 9:16:59 AM
Customer service is changing dramatically as customer expectations are evolving.. The next five years will be a game changer when it comes to an optimal customer service experience and how to successfully achieve that.
9/8/2017 9:03:23 AM
An assisted living facility in Maryland has deployed Avaya IP Office Cloud for the safety of residents and staff connectivity.
9/8/2017 8:49:26 AM
: To keep your busy team in tact and on the same page, sometimes it is worth trying some team building activities and exercises in order to strengthen the foundation upon which you are founded.
9/7/2017 4:59:08 PM
The Business VoIP Market has become a booming industry and there are a few factors that have helped contribute to this.
9/7/2017 4:54:12 PM
When it comes to Call Centers, many have begun to worry that when they call in, a robot or digital persona will be the one to guide them, as opposed to actual human beings and that concept can be unsettling.
9/7/2017 4:47:24 PM
When it comes to implementing strategies for digital transformation (DX), there are nearly as many methods as there are companies using them.
9/7/2017 4:33:56 PM
The Internet of Things (IoT) is a disruptive force that is changing business models. Connecting things is complex, adding operating expenses and introducing risk. Not everyone actually succeeds.
9/7/2017 12:38:46 PM
By offering free lunch to all 1.1 million students, New York joins other major cities including Boston, Chicago, Detroit and Dallas, according to Liz Accles, the executive director of Community Food Advocates, which had organized a campaign in support of the policy.
9/7/2017 11:35:46 AM
We live in a real time world, seeking real time communications, which are coming in the form of SMS and MMS. The mobile messaging ecosystem is ripe for the taking, as enterprises are adding this to the list of communications demands, and now CPaaS providers are starting to get the message and have begun to integrate texting into solutions.
9/7/2017 11:26:39 AM
The SD-WAN space is pegged for explosive growth; there is no doubt about that. However, education poses somewhat of a hurdle. Yet, many don't seem to understand the value in deploying a software-defined WAN.
9/7/2017 11:22:23 AM
Juniper Networks recently came out with a new solution aimed at protecting applications running in multiple cloud environments.
9/7/2017 9:32:48 AM
This week, MilesTek unveiled a new series of IP68-rated industrial Ethernet assemblies, IP68 receptacles and IP68 plugs.
9/7/2017 9:28:43 AM
Talk Fusion has just released an enhanced version of Live Meetings, powered by WebRTC.
9/6/2017 7:58:01 PM
Netgear's ReadyNAS network storage solutions, switches, and Wi-Fi routers are now available through Beta Distribution.
9/6/2017 6:46:44 PM
HTEK announced that it will be in attendance at Channel Partners Evolution, and plans on putting its series of UC900 VoIP phones on display.
9/6/2017 5:04:42 PM
In a recent release, Globetouch and CloudMinds Technology have announced a new partnership with the goal of providing connectivity for robots and other artificial intelligence (AI) initiatives.
9/6/2017 5:02:08 PM
In order to see true contact center success, each component at play - agents, contact center technology, management, CRM and more - must be working in concert to not just support the omnichannel demands of the modern, digital customer, but do so in a seamless and contextual way.
9/6/2017 4:52:39 PM
Army's Logistics Support Activity signs on with IBM for Watson IoT, predictive analytics and cognitive computing for better visibility into equipment readiness.
9/6/2017 4:46:48 PM
Data management and security top of mind among Canadian companies, with the majority of businesses opting for hybrid cloud solutions, according to recent CDW Canada Survey.
9/6/2017 4:40:20 PM
MegaPath announced today that its Hosted Voice business phone service now supports the Yealink W56P DECT SIP Cordless phone systems. Already providing a vast selection of IP phones, with the addition of the Yealink offering comes a future-forward, mobile communications solution perfect for workers constantly on the go.
9/6/2017 4:35:03 PM
Annual APP-SOLUTELY IoT Summit from 151 Advisors Brings Together the Leaders in IoT for a Deep Dive into IoT Trends & Opportunities.
9/6/2017 4:30:36 PM
In a recent release, Laura Borgstede of Calysto Communications has announced plans to assemble an industry-leading IoT Thought Leadership Board.
9/6/2017 4:24:51 PM
New books, article expose the failings of the internet, Silicon Valley.
9/6/2017 4:21:17 PM
Cog Systems, maker of secure solutions for the connected world, has aligned with immixGroup as its public sector distributor.
9/6/2017 4:10:47 PM
In the highly competitive - and rapidly evolving - world of customer relationship management, the ability to shrewdly and accurately weigh the merits of new technological capabilities has become critical to a solution's success. Here's the rule of thumb that I've developed for evaluating CRM tool additions: convenience is absolutely everything. Convenience means efficiency, and efficiency translates into sales. Technologies that eliminate CRM pain points, delays, or any of those moments when the business representative doesn't have the tools or information that they need directly in front of them (or at least available with a click) - these are the tools to look for.
9/6/2017 3:42:31 PM
Mobile World Congress and CTIA announce policy session schedule.
9/6/2017 3:20:05 PM
Wholesale VoIP provider VoIP Innovations announced the acquisition of the API platform designed by French-based firm Apidaze. The Apidaze platform puts the power of real-time voice, video and messaging into VoIP, Web and mobile apps.
9/6/2017 3:08:26 PM
Axonius unified technology platform will let IT and security operations catalyze innovation by enabling agile and safe device adoption and usage at explosive scale.
9/6/2017 2:43:49 PM
Artificial intelligence - not business intelligence platforms - is the ideal way for organizations to leverage the Internet of Things to optimize their existing business processes, says from social business consultant Eileen Brown.
9/6/2017 2:37:06 PM
9/6/2017 2:32:00 PM
In this episode of IoT Time Podcast, Ken Briodagh sits down with Steve Brumer, partner at 151 Advisors.
9/6/2017 2:17:10 PM
CyberTech Systems and Software has named Pankaj Srivastava as SVP, Software and Platforms, and CTO.
9/6/2017 1:53:15 PM
The IIoT isn't without its shortcomings. With 200 billion devices expected to utilize the enhanced connectivity by the year 2020, there are plenty of new opportunities for hackers and other malicious computer users.
9/6/2017 1:25:46 PM
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