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Ken McCann Brings Years of Fleet Management Industry Experience to Sales & Business Development Department
4/16/2018 4:02:51 PM
Businesses with local phone numbers send the message that they are linked to the community. They're much more personal than 800 numbers, which bring to mind images of far-flung call centers in unfamiliar cities.
4/16/2018 3:59:21 PM
Telit, a global enabler of the Internet of Things (IoT), announced a strategic partnership with Otodata, Canada's largest IoT network operator, with more than 300,000 clients.
4/16/2018 3:56:01 PM
The retail value chain is in for a blockchain-enabled overhaul, with smarter relationships, delivering enhanced transparency across an environment of collaboration between marketers and influencers.
4/16/2018 3:43:40 PM
At SAS Global Forum, Cisco, Octo Telematics and Siemens Healthineers talk about how they leverage and partner with SAS to enhance operation with IoT analytics in Healthcare, transportation, and IIoT
4/16/2018 2:56:33 PM
Depreciation, new vehicle prices and residual value all affect businesses with mobile workforces - here's what to expect in the next year.
4/16/2018 2:44:21 PM
Consumers are more comfortable with AI in healthcare than other industries, according to a SAS survey, released at SAS Global Forum.
4/16/2018 2:35:30 PM
Boeing's venture arm is putting money into Myriota, one of at least a dozen companies building IoT services using low-flying nanosatellites to collect and move data.
4/16/2018 2:11:19 PM
SAS is the official analytics and data visualization provider for the new Global GoalsCast
4/16/2018 1:59:44 PM
Video can forge stronger ties with users, convey your culture, and build trust.
4/16/2018 1:12:48 PM
CORD two-tier network architectures will help address the complexities of 5G, according to Ciena.
4/16/2018 12:34:14 PM
Google has taken the idea of combining visual information with sound to isolate a person's utterances from the background noise in the same environment.
4/16/2018 10:44:37 AM
Anything you can do to help your business thrive is a definite advantage, and technology is a wonderful way of helping the business grow while also making it more efficient.
4/16/2018 10:33:38 AM
There are significant security features added to most digital signature software to protect all parties involved. Here are four ways your e-signature tools are actually safer than you think.
4/16/2018 9:21:09 AM
SimpleWAN is taking the wraps off version 2.0 of its SD-WAN solution, which delivers LAN and WAN management capabilities, managed Wi-Fi, the ability to control switching from its portal, and simple deployment. It also includes firewall functionality, and cybersecurity sharing and content filtering.
4/14/2018 8:00:00 AM
SD-WAN is a game changing technology, serving as a key component of the digital era. Digital transformation is touching all points of technology, and as the cloud adoption and applications grow, SD-WAN is an exceptional way to deliver performance, reliability, flexibility and cut costs on an organizations WAN spend. With the weekend upon us, there's no better time than the present to take a look back at the week that was in: It's time for the Week in Review!
4/14/2018 7:00:00 AM
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, and one area most notably grabbing attention is the unified communications space. So, with the weekend upon us, there's no better time than the present to take a look back at the week that was in unified communications news: Time for the Week in Review!
4/14/2018 7:00:00 AM
Digital Transformation is steering development in a decidedly software defined direction, as rigid architectures of the past are giving way to agile, on-demand and automated deployments and services driving industry into a new era. A shining example of some of today's innovation is in Web-scale networking. With the weekend upon us, there's no better time than the present to take a look at the week that was in Web-scale networking: Time for the Week in Review!
4/14/2018 7:00:00 AM
Audio conferencing is a necessary component of today's working world. With workforces sprawling the globe from New York to Hong Kong, audio conferencing offers a cost-effective option to enabling the communication and collaboration required to run a profitable, high-performing organization. So with the weekend upon us, there's no better time than the present to take a look at the week that was in audio conferencing news: Time for the Week in Review!
4/14/2018 7:00:00 AM
Advisory group offers global view, defining and promoting standards and controls to help address device hazardization, weaponization and privacy abuse
4/13/2018 4:38:54 PM
C3 IoT Platform to increase customer value, provide more intelligent business solutions with Microsoft Azure as a preferred cloud provider
4/13/2018 3:48:40 PM
Inaugural awards generate nearly 3,000 votes across 14 smart city categories; winners to be honored at Smart Cities New York event
4/13/2018 3:40:50 PM
Digital platform brings together Accenture's solutions, intelligent technologies and SAP Model Company services
4/13/2018 3:23:29 PM
Telematics solution provider selected as a member to help develop standards and solutions for integrating blockchain technology into the freight industry
4/13/2018 3:02:23 PM
After a sloshing slew of nor'easters on the coastline, New Jersey state lawmakers are seeking a bill that improves the power emergency response for the next snowy season.
4/13/2018 2:46:23 PM
To hunt prey, predators must first scope out the target's surroundings and everyday activity- something cybercriminals are all too familiar with when it comes to hacking connected and IoT devices in the home.
4/13/2018 2:09:33 PM
Plantronics announced it's expanded the profile of its cloud software solution, Plantronics Manager Pro v3.11. Now included is Plantronics unified communications (UC) headset, connecting to mobile devices on iOS and Android operating systems, available via the Plantronics Hub mobile app. IT managers now have clear insight into the line of Plantronics devices on desktops, tablets and smartphones by deploying Plantronics Manager Pro v3.11 and Plantronics Hub.
4/13/2018 2:05:06 PM
VoIP business phone system provider, Gentek is now the official distributor of Konftel products throughout Canada. This announcement comes on the heels of Gentek being awarded the 2018 Pinnacle Partner Award for Outstanding Sales and Service, making them a proper distribution choice.
4/13/2018 1:58:55 PM
Artificial intelligence and sentiment analytics, for example, can flag key words and phrases uttered by callers in contact center environments, and identify and assess their tone and pitch. That allows organizations to see what's being discussed and know when things have gone awry.
4/13/2018 1:41:04 PM
Is your company interested in learning more about telecommunication infrastructures and IoT to use for its benefit?
4/13/2018 1:20:46 PM
Securing the Internet of Things is a phrase that is on everyone's lips these days, but what exactly will it take? And why should device manufacturers care?
4/13/2018 1:11:45 PM
Ahead of The Smart City Event in Atlanta in June, the host city has issued and RFP for a new Smart City Infrastructure project.
4/13/2018 1:07:38 PM
Edgewater Networks and netsapiens announced a partnership this week, which enables the duo to deliver a complete unified communications and site orchestration solution to customers.
4/13/2018 12:20:02 PM
Edgewater Networks and netsapiens announced a partnership this week, which enables the duo to deliver a complete unified communications and site orchestration solution to customers.
4/13/2018 12:19:59 PM
This week, Brekeke Software unveiled Brekeke UC. The flexible, feature-rich and secure unified communications software runs on web-browser applications.
4/13/2018 12:02:56 PM
CloudGenix has reeled in a big one. The company this week announced Shawmut Design and Construction will be using its AppFabric SD-WAN solution. Shawmut Design and Construction is a $1.2 billion national construction management firm.
4/13/2018 8:54:38 AM
Anybody who knows about workforce management understands it can help contact centers understand demand and others factors. WFM systems help with forecasting, schedule creation, and schedule adherence and compliance. That adds up to important value for your business.
4/13/2018 8:46:23 AM
One thing is clear; data hacking is gaining traction in the digital world (over 250 million consumers were affected in 2014 alone). As you'd imagine, security is paramount to high profile companies if they want to maintain long-lasting customer relationships.
4/13/2018 8:40:37 AM
The rollercoaster ride that is the value of Bitcoin served a solid spectator sport for some time, but it is not this cryptocurrency, per say, that is why it remains in the spotlight. The underlying technology, blockchain is ear marked for stardom in a number of industries for a number of reasons
4/12/2018 5:32:02 PM
Bitcoin has soared to incredible heights. At the moment, it's unclear as to whether the cryptocurrency is the victim of a bubble or if Bitcoin will be become a legitimate form of currency.
4/12/2018 4:12:43 PM
Today, Telo and SkySwitch announced a partnership making the Telo Caller Name lookup capability available to Skyswitch's network of hosted telecom resellers, introducing a 93% accuracy rate in the caller ID offering.
4/12/2018 4:02:52 PM
Feel like you have spent much of your career in meetings or on a conference call? This is not a complete exaggeration. Research illustrates, in 2016, people in the United States and U.K. spent around 163 billion minutes on calls; this roughly translates to 109 days.
4/12/2018 2:22:04 PM
SignalWire, a communications startup, announced its support for low-latency POTS service integration Google's Cloud Text-to-Speech API and Cloud Dialogflow Enterprise Edition products. Still in stealth-mode, the startup is developing what it refers to as an elastic communications platform intended to empower enterprises and developers with a user-friendly way to develop communications applications.
4/12/2018 1:28:31 PM
4/12/2018 12:12:00 PM
With GDPR on the horizon, Zuckerberg in Congress testifying and Facebook users questioning loyalty, change is coming. What that change will look like, well, it appears we just have to wait and see.
4/12/2018 10:27:13 AM
The always-connected and, thus, empowered consumer has elevated customer service expectations. That's why call centers are becoming contact centers, multichannel is becoming omnichannel, customer service technology is moving to the cloud, and enterprise collaboration and unified communications are enveloping all of the above.
4/11/2018 6:27:07 PM
Despite hearing about CPaaS, you might question how it can better serve your business as a whole. Here are a few ways to implement CPaaS while achieving results.
4/11/2018 5:41:11 PM
Agents, like supervisors, need to hold some accountability for their actions. This includes being on time for every shift.
4/11/2018 5:34:26 PM
Midwich has been selected as the exclusive UK and Ireland distributor for Samsung and Harman huddle room solutions. This new solution utilizes Samsung displays and Harman Professional Solutions' collaboration technology, created for the 50 million SMB global huddle rooms.
4/11/2018 5:24:19 PM
There is no doubt bots are extremely helpful, and they have been proven to make fewer errors than humans and are extremely dependable but, being robots means they are pre-programmed for just a limited quantity of information which cannot replace the depths of knowledge humans have.
4/11/2018 5:14:54 PM
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