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Webcom Announces CRM-Integrated WebSource 5.1
[May 30, 2006]

Webcom Announces CRM-Integrated WebSource 5.1

TMCnet Contributing Editor

Webcom, Inc., a quote-to-order enablement vendor, has announced the availability of Version 5.1 of its WebSource Configuration, Pricing, Quotation & Proposal.

With this latest version, enterprise customers get a web services API, document content management, currency and market pricing processing, workflow history and analysis, workflow processing, including file attachments, new order management functionality and CRM integration.

Aleks Ivanovic, CEO and founder of Webcom, Inc. said WebSource CPQ V5.1 is “the culmination of our client-driven approach.”

Some features of WebSource CPQ V5.1:

·    Unlimited nesting of documents, including management by exclusion, not just inclusion
·    Rules-based currency and market pricing management
·    Complete workflow history in support of regulatory requirements
·    E-mail notification at the action level, including dynamic quote and order content
·    Web services API covering areas such as status updates, shopping cart properties, product/service details, users and companies
·    Quote “status” control of field-level data revisions
·    Unlimited file attachments, such as drawings, specifications, RFP/RFQ, etc.
·    User-specific order approval rules, including parallel and serial approval request processing
·    Shipment tracking at the line item quantity level
·    Enhanced CRM integration addressing the needs of customers with multiple channels to market.

“Doing business globally with direct sales people and value-added resellers poses a set of challenges when trying to use a CRM system to manage the total pipeline, which we cannot arbitrarily impose on our partners,” stated Mike Carow, Senior Vice President of Operation and Administration at PKWARE, Inc., creator and owner of ZIP, the most widely used portable file handling system in the world.

“As our channel partners use WebSource CPQ to create quotations by using our CRM account database, opportunities will be automatically created within (News - Alert), our CRM system, providing management a comprehensive view of the business.”

David Sims is contributing editor for TMCnet. For more articles please visit David Sims’ columnist page.

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