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UJET, Google Cloud Form Strategic Partnership
CCaaS provider UJET recently announced a new strategic partnership with Google (News - Alert) Cloud to improve customer experiences with the support of its contact center enhancements.
As part of this new relationship, UJET has named Google Cloud as its preferred CCaaS cloud vendor. Simultaneously, Google Cloud has introduced the UJET CCaaS solution to the Google Cloud marketplace, offering businesses a wide range of advanced contact center capabilities to meet the evolving needs of customers.
"We are delighted to announce that innovative contact center solutions from UJET will be available on Google Cloud," said Kevin Ichhpurani, Corporate Vice President, Global Ecosystem at Google Cloud. "UJET solutions on Google Cloud will enable organizations of any size to quickly deploy at global scale, with enterprise-grade security and reliability, and deliver game changing contract center experiences to customers."
The deal has also made UJET an official Google Cloud ISV Solution Connect Partner and Contact Center AI (CCAI) OEM Partner. This offers customers additional confidence UJET solutions meet the scalability, security, and reliability requirements needed to thrive in a digitally focused economy.
"UJET and Google Cloud have come together to offer leading innovation and enterprise-grade security and reliability across contact center operations,” said Vasili Triant, Chief Operating Officer at UJET. “We're extremely proud of this partnership, and deeply committed to using the best of today’s mobile, digital and cloud technologies to provide exceptional customer experience technologies that brands can rely on.”
Edited by Maurice Nagle