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Cloudonix COO Eric Klein will Discuss "What Can Forward-thinking Business Do with Voice Interactions?" at ITEXPO Florida 2021
[June 21, 2021]

Cloudonix COO Eric Klein will Discuss "What Can Forward-thinking Business Do with Voice Interactions?" at ITEXPO Florida 2021

TMCnet News

Miami, FL - June 21, 2021 - Cloudonix (News - Alert)® announced today that Eric Klein, its COO & co-Founder, will be a panelist at ITEXPO, June 22 - June 25, 2021 at the Miami Beach Convention Center, Miami, Florida. ITEXPO (News - Alert) - the world's largest and best-attended business technology trade show - brings together the IT industry's leading professionals and thought-leaders for educational and networking programs covering the latest technology and trends in IP Communications.

Eric Klein will be joining the panel about What Can Forward-thinking Business Do with Voice Interactions (News - Alert)?, on Wednesday, June 23 at 3:00 pm EST on the 'Future of Work' Track.

In this fast-changing world, businesses are forced to evolve and take advantage of new opportunities created by emerging technologies, or be left behind by competitors. Voice technologies and IVR systems have evolved a lot in recent years, but a lot of businesses aren't capitalizing on the opportunity to reinforce their brand, set the tone, and provide a cohesive, productive customer-facing image. In this panel, we will outline ways in which IVR and voice technology can be used by forward-thinking, modern businesses to set their companies apart from their competition and provide a memorable, revenue-generating experience for their customers.

Registration for ITEXPO is now open. For the latest ITEXPO news, updates and information follow the event on Twitter (News - Alert) at @ITEXPO.

Eric will also be doing a joint webinar with Marc Bernstein, Founder & CEO of Balto, on July 13th at 11:30 EST / 16:30 UK called 'Get 'em on the hook, and reel 'em in.  Close deals 3 minutes faster per call with Cloudonix and Balto.'

In this webinar, Eric and Marc will introduce how a contact center can save time and money by  using the combined solutions. Cloudonix saves businesses around 60-90 seconds worth of context building, that happens with every call. Balto saves around 90 seconds, using real-time, conversation guidance and workflow optimization.  When combined, these two solutions can save as much as 3 minutes in call time, getting your agents on and off the phones faster.

If interested in learning more about these technology solutions, visit to register!

About Cloudonix:
Cloudonix is a cross-platform, in-platform communications infrastructure - providing businesses with faster, smarter communications channels that can integrate with existing business communications systems and save the business both time and money. Cloudonix's smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix adds Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more - rapidly deployed and cost effective without replacing your existing systems or retraining your team. Cloudonix is HIPAA, FCA and GDPR compliant, with a proven track record that spans 10 years and over 10 million users across the globe.

Cloudonix Media Contact
Eric Klein (News - Alert), COO
+1 8054101010
[email protected]

About TMC
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About Balto:
Powered by AI, Balto listens to both sides of a conversation and visually prompts agents with the best thing to say, live on every call.  Increase conversion rates by up to 35%, increase customer satisfaction points and reduce handle times by up to 90 seconds per call with Balto.

Balto Contact
Nicole Sallens
Partnerships Manager
[email protected]


Edited by Maurice Nagle

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