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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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Hewlett Packard Enterprise says its ProLiant DL385 Gen10 server delivers comparable performance per virtual machine as a traditional server, but at half the cost.
11/20/2017 5:24:12 PM
Masergy has expanded the availability of its Global Office service to Hong Kong. This SIP trunking and unified-communications-as-a-service offering features inbound DID/DDI and outbound termination.
11/20/2017 4:38:27 PM
Windstream has put out a press release highlighting the fact that it offers services to the Pittsburgh Steelers. The companies have a long-standing relationship.
11/20/2017 4:31:05 PM
Two weeks after Broadcom made a move to buy Qualcomm, there's another important semiconductor pairing afoot. This new one involves Marvell Technology Group acquiring Cavium Inc. for about $6 billion.
11/20/2017 3:14:26 PM
ReadyTalk has selected the Temasys' WebRTC plug-in to seamlessly and safely deliver collaboration between ReadyTalk consumers across browsers that include Chrome, Firefox, Internet Explorer, and Safari.
11/20/2017 2:56:18 PM
In depth conference program takes a look at how Smart Cities, Asset Tracking, Agricultural and Industrial IoT are all being effected by LoRa technologies.
11/20/2017 2:34:31 PM
Cellular spectrum has really become a game of musical chairs in recent years as the Internet of Things expands and companies jockey for control of the airwaves that will help connect the IoT.
11/20/2017 2:32:19 PM
According to a recent report by research firm Markets and Markets, the global Healthcare IoT market is estimated to grow from $32.4 Billion in 2015 to $163.2 Billion by 2020.
11/20/2017 2:30:26 PM
INTERNET TELEPHONY's Wireless Briefs gives you a quick look at what's happening in the world of wireless communications.
11/20/2017 2:30:09 PM
As the technology commanded by the average web user improves - and as easy access to video and voice channels is culturally preparing us for ubiquitous face-to-face interactions - we may be looking at a renaissance in interpersonal communications.
11/20/2017 2:28:26 PM
As the technology commanded by the average web user improves - and as easy access to video and voice channels is culturally preparing us for ubiquitous face-to-face interactions - we may be looking at a renaissance in interpersonal communications.
11/20/2017 2:24:23 PM
Open networking offers service providers a route to much-needed rapid service deployment, agile innovation, and leaner spending.
11/20/2017 2:21:32 PM
Today every organization is - or should be - a digital business. So companies need help in selecting and implementing the right communications and networking solutions for their needs.
11/20/2017 2:16:55 PM
After my last column (Why Hasn't UCaaS Taken Off?) was published, Garrett Smith, former VoIP blogger and current marketer, commented: Because what's unified for one business is not for the next. True UC requires vertical comms unification, not mass market standardization.
11/20/2017 2:15:02 PM
INTERNET TELEPHONY's Channel Briefs bring you a snapshot of the latest action around the tech channel.
11/20/2017 2:12:39 PM
Altair's Integrated Chipset to Power New Class of IoT Modules and Devices
11/20/2017 2:11:55 PM
The U.S. Air Force late this summer awarded the federal government's largest ever unified communications and collaboration contract to Dell EMC, General Dynamics, and Microsoft.
11/20/2017 2:09:30 PM
Welcome to the 18th annual INTERNET TELEPHONY magazine TMC Labs Innovation Awards, where we honor innovative technologies from a wide range of areas. Winners this year are quite diverse - from phones to BSS and 911 solutions. There has been emphasis on bringing solutions to market more quickly, which has obviously been enabled by the cloud.
11/20/2017 2:09:08 PM
Dimension Data, NTT Communications join forces on hybrid IT, digital transformation. That entails bringing both of the companies' cloud infrastructure as a service capabilities under the umbrella of NTT Communications.
11/20/2017 1:32:28 PM
The Economic Times of India earlier this month reported that Foxcomm's India arm is thinking about setting up shop in the Nokia special economic zone in Sriperumbudur. A December 2016 story by Economic & Political Weekly says Nokia's mobile phone assembly plant in Sriperumbudur closed just eight years after beginning production.
11/20/2017 12:23:43 PM
TMC announced that FatPipeĀ® Networks has signed up as gold sponsor of SD-WAN Expo, held Feb. 14-16, 2018 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida.
11/20/2017 11:14:37 AM
Call center scheduling is like juggling plates. It involves lots of moving pieces. And if you don't do it just right, things can really fall apart.
11/20/2017 10:36:24 AM
Daisy Group is offering Resilient plc's business mobile call recording solutions to its unified communications customers. That prepares the U.K. supplier and its customers for upcoming GDPR and MiFID II requirements.
11/20/2017 9:52:06 AM
The Wall Street Journal reports that the US government has known about the threat from Kaspersky Lab since 2003. For some reason, this information was kept from American corporations and citizens. Had they said something, it is possible the user base for this antivirus company would not have grown to 400 million users!
11/18/2017 5:06:21 PM
There is a perception among many in the business and tech community that the cloud is somehow inherently secure. More so than local servers. The reality is cloud-based servers are attacked as often as any other server and large cloud vendors are big targets for hackers.
11/18/2017 3:55:33 PM
A 20-block section of downtown Elyria, Ohio was without power for about six hours Wednesday, when a sewer construction project punctured a natural gas line.
11/18/2017 7:51:00 AM
Estech Systems announced it has chosen CounterPath's Bria and Stretto solutions for its premises-based IP 900 PBX deployments.
11/17/2017 8:33:06 PM
PDX Partners. announced its partner TeleQuery released Life Matters, a sly mobile audio recording system for Apple products. Life Matters uses in-app buying so users can purchase keys for unlocking its encrypted recordings.
11/17/2017 7:00:28 PM
StarTele Logic announced it's launched a new mobile cloud telephony service to enhance services for its growing international clients. The company aims to help businesses work together and expand in order to enhance the customer service experience.
11/17/2017 5:47:49 PM
When Henry Ford looked to apply novel motor technology to our ever-growing need for transportation, it looked risky. A bank advised his attorney not to invest: The horse is here to stay but the automobile is only a novelty - a passing fad. We know how that turned out.
11/17/2017 5:23:31 PM
Keeping call center attrition down and retention up is a trying and daunting task for management. Agents can get overwhelmed if a call center is understaffed and there are trying consumer interactions that cause immense amounts of stress, not only for agents but for consumers who want the right answer and want it now.
11/17/2017 5:21:11 PM
Last week, I was honored to be asked to speak at World Usability Congress in Graz, Austria. I spoke on Managing Agile Research to a fabulous audience eager to learn how we have adapted agile to User Experience Research at BeyondCurious. And I had the opportunity to speak with and listen to an incredible group of global UX leaders.
11/17/2017 4:45:57 PM
We live in a world where, despite all efforts to secure an expanded and porous perimeter, a breach is inevitable. Protecting what's within the network has thus become a critical function of IT security teams.
11/17/2017 4:08:28 PM
Cloud computing is having an unprecedented influence on companies throughout the world; according to research from BDO, an overwhelming number (74%) of technology CFOs say that cloud will have had the most measurable impact on their business in 2017.
11/17/2017 3:59:24 PM
CSPs are painfully aware they're not innovating fast enough to respond to changing customer expectations, or to the new opportunities being created by big data and software-defined services.
11/17/2017 3:48:13 PM
Nokia has updated its NetGuard Security Management Center software with new analytics and automation capabilities. That includes a new dashboard and automated security workflow engine.
11/17/2017 3:36:51 PM
As Voice-over-IP (VoIP) telephony grows more and more popular it encounters closer regulation from both the federal and state bodies. The landscape is changing rapidly and VoIP providers must be increasingly vigilant to comply with regulatory changes and avoid legal action.
11/17/2017 3:32:23 PM
Delivers 100 percent increase in customer equipment utilization with Cloudera machine learning and analytics platform
11/17/2017 3:25:08 PM
Meetings are a critical time to capture the attention of your staff and hold onto it. Use these tips to help make your meetings more productive and effective.
11/17/2017 3:23:51 PM
For most people, hiding online identity is increasingly becoming impossible. From identity theft, to fraud, scam, in addition to phishing, many people have lost their jobs through stolen identity or scammed internet portals.
11/17/2017 3:17:51 PM
Magna5 announced it has acquired managed services provider NetServe365. Pittsburgh-based NetServe365 focuses on network and server monitoring management, cloud hosting, and IT consulting.
11/17/2017 3:17:50 PM
Ever since information has been written down, its handling and storage have been important issues - from making sure the clay tablets didn't break to keeping scrolls away from water and fire to organizing books so they are easy to find.
11/17/2017 3:13:23 PM
Data brain for smart building activity set to storm real estate market
11/17/2017 3:00:16 PM
Not only are cloud-based and API-driven capabilities trendy, they address the requirements of a growing percentage of the working (and purchasing) population.
11/17/2017 2:51:27 PM
Capital One announced it is leaving the mortgage and home equity business, meaning 950 employees will be laid off in Plano, Texas.
11/17/2017 2:39:14 PM
Manufacturers are aware that the Industrial IoT (IIoT) has the possibility to revolutionize their businesses. But they are also witnessing the hype that envelops every new and hot tech trend.
11/17/2017 2:36:50 PM
New model of LoRaWAN connectivity allows businesses, solution providers and municipalities to unlock value and create opportunities across entire IoT ecosystem
11/17/2017 2:29:44 PM
When Internet of Things (IoT) expert and Cisco Vice President Macej Kranz provided the keynote speech at the IoT Evolution Expo in Fort Lauderdale, he pointed out one of the most notable shortcomings of IoT
11/17/2017 2:19:51 PM
Raytheon and MetTel have announced a global security alliance to protect government and commercial communications networks against growing cybersecurity threats, including Internet of Things (IoT) threats.
11/17/2017 2:11:37 PM
Call center scripts can often appear mundane, robotic, and frankly, impersonal to the consumer on the other end. The monotony of having to repeat the same dialogue over and over, multiple times daily can take a toll on call center agents, leaving them exhausted.
11/17/2017 2:11:29 PM
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