Warren Distributing, a beer distributor serving New Jersey markets, will be making use of DecisionPoint Systems' fleet control solution to manage and monitor its 100 truck fleet. DecisionPoint explained that Fleet Control is a complete turnkey fleet management solution it introduced along with Verizon Wireless. The new solution is supposed to ease the fleet managers' job of finding optimal transportation routes while streamlining business procedures and at the same time ensure higher fuel savings and lesser maintenance costs.

As more U.K. organizations begin to leverage the benefits of cloud hosting, cloud computing and managed hosting services provider iomart Group said it grew its revenues by 33 percent for the 2012 fiscal year, with profits up by 68 percent. The U.K.-based company posted $17.5 million in revenues for the period ending March 31, 2012. Company officials said revenue grew by 33 percent to $21 million, while pre-tax profits grew by 91 percent to $10.8 million.

It wasn't so long ago that talking to a computer was something either done in science fiction films or done by the truly frustrated who'd seen one too many blue screens come up in their experience. But now, speech recognition is rapidly expanding, and doing things that even science fiction filmmaking hadn't envisioned before now.

Interneer recently unveiled several novel business development proposals, in order to extend its foundation of strategic business associates. The pioneering enterprise platform, Interneer Intellect, and other tools, programs and groups will now be made available to Interneer associates, which will allow them to utilize the profitable, budding prospects available in business process management in the mid-market and small-medium sized businesses (SMB).

Global investment in smart transportation will total $13.1 billion between 2011 and 2017, based on the findings of a research report released on May 29 by Boulder, Colo.-based Pike Research. The annual spending on key intelligent transportation systems will increase from just under $770 million in 2011 to almost $3 billion in 2017-and will not be reduced by the lingering global recession.

NAFA, a not-for-profit association for professionals who manage fleets of sedans, public safety vehicles, trucks, and buses of all types and sizes, and also military and off-road equipment for organizations across the globe, is all set to use CSI Global-Fleet fuel card solutions in order to contain the escalating costs of maintenance this summer.

Anyone who works in an office knows how frustrating sending a fax can be. Fax transmission errors can occur during each phase of the data transfer process: startup, image transfer, and termination. These errors waste valuable time and cause a great deal of unnecessary aggravation. Common errors when sending faxes range from an operator placing a call to a non-fax number to dropped packets and redundancy issues to network loading. These errors can be difficult for the people who are sending the fax to identify.

One of the biggest selling points of cloud is that it's a more cost-effective way to deploy IT compared with on-premises technologies. However, in reality, post-deployment, organizations may encounter unexpected expenses that potentially could pose a threat to the cloud's main value proposition. Such hidden costs could arrive in the form of a marketing team reserving dozens of new servers to run an ad campaign, or a development team that uses hundreds of servers for load testing and forgot the switch off, a recent Information Week article pointed out.

In order to achieve further global growth, Renesas Electronics Corporation, a company that represents a merger between NEC Electronics and Renesas Technology and a semiconductor maker, signed an agreement with Taiwan Semiconductor Manufacturing Co (TSMC). The agreement is aimed at extending Renesas Electronics Corporation's microcontroller (MCU) technology collaboration to 40 nanometer embedded flash process technology for manufacturing MCU products used in next-generation automotive and consumer applications such as home appliances.

As the Internet becomes more and more prevalent in everyday life as well as in the enterprise as a means to conduct business to sharing data with customers, partners and employees, being able to easily access network resources too becomes increasingly important. Because of this, in a recent blog post, network performance and management solutions provider SevOne outlined the top 10 attributes of effective network performance management.

MACH, a company specializing in cloud-based managed communication services, revealed that its Subscriber Performance Manager Business intelligence solution has been chosen by France Telecom-Orange to help grow the roaming revenues of its group members. Operators across the globe face the challenge of growing their roaming businesses. Through MACH's Subscriber Performance Manager, France Telecom-Orange affiliates will now be able to identify where they can most effectively grow retail roaming usage and direct tailored tariffs to help stimulate growth amongst key customer segments.

Avenza Systems Inc., a company engaged in developing cartographic software, and Mapmobility, a Canadian producer of printed urban mapping products, recently announced the largest offering of Canadian digital maps for consumer use on the iOS platform. According to the agreement, Avenza will distribute Mapmobility's highly detailed maps in its PDF Maps app and digital map store. By availing Mapmobility Canadian maps at Avenza PDF Maps app and store, the users will be able to access a rich resource of content.

The FCC has approved Trilithic's EASyCAP Encoder/Decoder next-generation Common Alerting Protocol (CAP) Emergency Alert System (EAS) alerting equipment. The Trilithic alert program is a message warning that can be used for all-hazard emergencies and public warnings. Trilithic said it needed to get FCC certification. As a manufacturer, all of Trilithic's EAS and CAP-IPAWS equipment is or will be certified and in compliance with the FCC Part 11 Regulations. It is the responsibility of the manufacturer to certify EAS equipment with the FCC, said Trilithic.

To bring advanced audio technology to laptop and desktop PCs powered by Intel microprocessors, Intel Capital has invested an undisclosed sum of money in Japan's mixed-signal circuits developer Trigence Semiconductor Inc. According to the investor, Intel plans to tap Trigence Semiconductor's Dnote audio technology for use in computers based on its processors.

Hold-Free Networks, a provider of contact center software, has introduced a complete solution for the modern enterprise and consumer. Since the rise of mobile, and particularly smartphone, use has drastically changed the way consumers and companies interact with one another, Hold-Free has put together a portfolio of overlay applications which allows enterprises to take full advantage of this trend.

Radisys Corporation and Mindspeed Technologies have forged a relationship to combine Radisys's wireless infrastructure technology with Mindspeed's semiconductor solutions to form eNodeB. The new small cells reference design will debut at the LTE World Summit in Barcelona. Both companies announced that the new eNodeB would support the latest Trillium TOTALeNodeB software on the Mindspeed Transcede platform, continuing to expand the compatibility of System-on-Chip (SoC) platforms to work with LTE and 3G technologies.

Prince George's Community College in Largo, Md., has deployed a new 802.11n wireless network, Aruba Networks Inc. The new network is based on the company's vision as a mobile leader capable of rightsizing the college's entire indoor, outdoor and remote wireless network, and is based on the Aruba Mobile Virtual Enterprise (MOVE) architecture. The network relies heavily on Aruba's AirWave monitoring capabilities, which allows the college's technology services team to remotely examine all network traffic, devices, APs and controllers.

Utilizing virtualization to consolidate servers and storage arrays is becoming an especially hot topic among mid-sized and larger organizations. As IT teams update older, legacy systems, virtualization gives them the flexibility to more efficiently utilize existing assets as well as reduce the number of total devices in operation.

The newly released Centrify DirectControl for Mobile is stated to be the first ever easy-to-deploy active directory-based solution for mobile device security that can be accessed through the cloud. By utilizing the features of the recently launched Centrify Cloud Service, the solution helps users centrally secure and manage smartphones and tablets, including iPads and Android devices via Active Directory infrastructure, skill sets and processes.

Federally certified Service-Disabled Veteran-Owned Small Business (SDVOSB) LongView International Technology Solutions, Inc. has been awarded a military health IT contract by TRICARE Management Activity (TMA). The goal of the prime contract is to develop new information technology (IT) systems for the Military Health System's Pacific Joint Information Technology Center (JITC) on Maui. The five-year, multi-award, indefinite-delivery/indefinite-quantity (ID/IQ) contract has a total ceiling value of $300 million, said LongView International.

San Diego network testing device manufacturer IDEAL Industries Networks has shipped its first order of the new NaviTEK II Frontline IT tool. The device is built for IT professionals and is designed to make network testing more efficient, employing a wide range of features usually only available on more expensive units

TeleWare announced it will partner with Liquid Voice to provide mobile communication solutions for some of the biggest financial service providers in the UK, as well as the larger blue-chip and retail organizations in the world.

Catholic Health East, a multi-institutional Catholic health system, announced the purchase of NetSafe business continuance and downtime protection software from Interbit Data for 15 of its hospitals. The NetSafe software has been in place in Catholic Health East's Saint Mary Medical Center in Langhorne, Pa., since 2007, providing them with seamless patient care during downtime. This success resulted in Catholic Health East brining NetSafe to hospitals across the East Coast.

With the ever increasing span of telecommunications services being launched across the globe, enterprises have been offering their services and solutions in newer parts of the world to provide a seamless and low cost experience to their customers. Metropolitan Telecommunications, or MetTel, a provider of a range of voice services, Global MPLS Network and VoIP technologies, will launch its services in Puerto Rico as an initiative to address the need for a single converged telecommunications solutions provider by its enterprise customers.

As any recent college graduate can attest to, video conferencing is everywhere on campus. From large lecture halls with big screens in the front to smaller classrooms that rely on Skype with students abroad, instructors everywhere are embracing HD video conferencing in the classroom with open arms and for good reason, too.

Today brought with it news out of DIRECTV that Derek Chang, executive vice president of content strategy and development, will be stepping down from his post by the end of the year, and will be replaced with former AT&T executive Dan York. York, former president of content and advertising sales for AT&T, will be joining DIRECTV in July to being the takeover of Chang's position. York had also served tours at In Demand Networks as well as HBO before taking over the content and advertising on AT&T's U-Verse service.

A call center is a bit like a clock: countless moving parts working together, and if one of them fails, the whole clock stops working. Anyone who has ever worked in call center management knows this: the phone system; the hiring, recruiting and training program; the workforce management solution; the call queues; the e-mail system; the necessity of keeping to key performance indicators (KPIs) and internal metrics; the call recording system and countless other elements need to work as expected, or the system will break down and processes will slow or stop, leaving calls and other communications media backing up to critical levels.

As professionals, we are increasingly mobile and expect our employers to provide the necessary tools to support this mobility. The introduction of virtualization and the virtual desktop enable seamless interaction with the applications necessary to conduct business processes. Now, with the potential move to Windows 8, more companies need to consider the new opportunities that could emerge when relying on the virtual desktop infrastructure.

Three of the top cloud file sharing and collaboration services companies manage more than 90 million registered e-mail addresses, an increase of almost 88 percent from 2011, according to a new study released by International Data Corporation (IDC).

Hong Kong Broadband Network (HKBN), regarded as the fastest growing broadband service provider in Hong Kong with a long fiber service reach, is set to modernize its communication network with the help of the GENBAND GENiUS all-IP platform. GENBAND will transform HKBN's network by migrating TDM and first generation VoIP switches and SIP servers to its GENiUS-powered IP solution, offering advanced business and residential communications capabilities across the region, according to company officials.

The Telecom Expense Management Industry Association (TEMIA), the authoritative voice for telecom expense management (TEM), wireless expense management (WEM), and mobile device management (MDM), solutions providers, is publishing a TEM RFP (request for proposal) Template to help educate the market and reduce the time for organizations to buy a TEM solution.

IBM has completed the acquisition of Vivisimo. Financial details of the deal were not released.

Signal Products, home to two of the world's most recognized fashion accessory brands, Guess and Guess by Marciano, recently rolled out its Spring 2013 Collection and at the sales event in Los Angeles, the company made use of WRNTY's SuperBiz solution. Signal utilized WRNTY's cloud-based, SaaS, mobile wholesale CRM solution that allowed its sales reps and global distributors to make use of a customized color/style matrix and to show swatches and multiple pictures for each item, in high-resolution and rich detail.

Google and Samsung today showed off a new version of the Chromebook geared toward getting more users interested in the laptops focused on Google's Chrome Web browser, despite some rather unusual differences from the more normal course of operations. The Chromebook's biggest difference is that it doesn't pack an internal hard drive. Instead, it relies on a mix of cloud storage, 16 gigs of flash memory, and a pair of USB ports for external drives to be added on later.

Knowlagent, an intraday management solution for call center agents, has integrated its RightTime software with NICE IEX Workforce Management. RightTime enables call centers to tap into unproductive idle time to increase agent productivity using automatic call distributor (ACD) software.

I am a firm believer that as technology changes the language we use to describe things is important. This applies not just for individual products and services, but to markets as well. The generic area of Call Centers which not that long ago morphed into Contact Centers is a case in point.

CommScope, a global leader in infrastructure solutions for communications networks, has selected Avnet Technology Solutions to distribute its enterprise solutions in India. In this regard CommScope has already signed an agreement with Avnet Technology. As part of the pact, Avnet will also support value-added resellers with technical, marketing and implementation capabilities to help drive business opportunities in the region.

While many mobile network providers grumble at the money lost by customers using free mobile messaging apps like Facebook Messenger, WhatsApp, BlackBerry Messenger and iMessage, Informa Telecoms & Media says there is still plenty to be made from standard SMS messaging. In fact, the business intelligence and strategic services provider predicts mobile operators will generate a total of $722.7 billion in revenue from SMS between 2011 and 2016.

ZTE Corporation has entered into an LTE network expansion contract with CSL Limited (CSL), one of Hong Kong's leading mobile operators. Officials with ZTE Corporation said that as part of the contract, the company will construct an extensive network of new base stations for CSL. Company officials said that ZTE will also deploy its newest Uni-RAN-based, LTE-A-scalable R8884 base station for the first time. Thanks to the deployment of the R8884, CSL will now be able to manage the increasing demand for network capacity due to the continuing growth in mobile broadband customers.

Rudy Giuliani once noted that Change is not a destination, just as hope is not a strategy. The wisdom in that statement was recently underscored during a webinar I conducted on the topic Best Practices in Strategy Implementation, sponsored by the Institute for the Study of Business Markets. The webinar technology that was used allowed for some real-time polling of the participants.

Progress reporting is an important part of online project management. It's up to the project manager to issue reports on a regular basis and report against budget, schedules and the scope of the project. The problem is, running reports on key issues, like overall status, identified risks, tasks, needed decisions, and everything else can be a mind-numbing experience.

ECI Telecom, is looking to help one group of researchers, Deutsches Forschungsnetz e.V. (also known as DFN) to improve its research with a serious technological boost. The researcher is getting a speed upgrade as the company has helped Deutsches Forschungsnetz to improve its existing network and convert it to OMLT, X-WiN, a multi-terabit network designed to provide the fastest available services.

Gartner's market overview of remote Infrastructure services worldwide predicts that by 2012, 50 percent of labor hours for global IT infrastructure service delivery for commercial clients will shift from on-site support to remote delivery.

The it's not my job syndrome is alive and well in the United Kingdom. In fact, based on the results of a recent poll, as many as 14 percent of firms nationwide do not assign responsibility for managing energy costs-and even in those that do, nine percent of managers say it's of no concern to them or it's not their responsibility.

Bradford networks has long been one of the leaders when it comes to securing a network connection either for personal or company issued mobile devices and, along those lines, the company announced last week that it has partnered with the European distribution company Zycko. This particular partnership will enable Zycko to become a company that can distribute network security and access management that is geared especially towards various employees who are engaging more in a bring your own device environment.

A company that enables the Living Web - the successors to the legacy Web - Kaazing introduced the world's first high-performance Web communication platform Kaazing WebSocket Gateway, a platform that provides immedaite data delivery with near-zero latency, eliminates costs associated with hardware, application server software, and network bandwidth usage, and allows desktop-class applications to run in browsers and on mobile devices, among other things.

A recent research from AOTMP reveals that contract service level agreements (SLAs) do not address the requirements of enterprise clients although they favor telecom carriers.

Cross River Fiber has announced plans to build a direct dark fiber network that connects Mahwah, New Jersey with other major financial hubs in the northern New Jersey area.

Recently, Figleaves.com, an online website for lingerie, loungewear and swimwear, began to utilize Intelecom's cloud-based contact management portal Connect, a call center solution that is free of any sort of hassle.

U.K.-based Aculab has broadened its telephony software portfolio by adding fax capabilities to its Aculab Cloud platform.