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Research shows that mobile commerce is driving business sales and is expected to continue to rise and further surpass levels of PC-based shopping through at least the next few years. One mobile application development platform profiled this week was noted as able to provide businesses with a simple way to build mobile apps overall. Furthermore, its ability to sync with a well-known e-commerce platform allows businesses to easily take their sales to smartphone and tablets.
9/2/2014 12:22:03 PM
With all the talk surrounding mobility as of late, the assumption could easily be made that every professional has the tools he or she needs to be active on the road. Unfortunately, too many companies are still cobbling together their mobility strategies, between Bring Your Own Device (BYOD) attempts and voice over Internet protocol (VoIP) that can extend to the company-owned smartphone.
9/2/2014 12:16:54 PM
The idea of machines talking to each other is the perfect fodder for Hollywood Sci-Fi. For years, we've been inundated with the dangers associated with artificial intelligence. Who didn't watch iRobot or The Matrix and see the possibilities of being overrun by machines when they had too many resources at their disposal?
9/2/2014 12:12:54 PM
The excitement in the telecommunications industry has the tendency to be hampered by legislation that can hinder development, stop mergers or protect privacy. The privacy bit can seem like a good one, but legislation taken too far gets in the way of productive business progress. Big Data is only as good as the information a company can actually capture and use.
9/2/2014 12:08:06 PM
Singapore Advanced Research and Education Network has formally introduced its new 100gpbs network, which includes a dual fiber optic ring that can support multiple 100gigabit Ethernet links. Today this network connects Singapore's key research and education sites, and serves as a key node for such international research and education networks as APAN, GLORIAD, Internet2, and TEIN. It also peers with Australia's AARNet and Japan's NICT and NII networks.
9/2/2014 11:56:52 AM
Alcatel-Lucent enables SAT-3/WASC/SAFE to complete fourth upgrade of undersea cable system to meet traffic needs.
9/2/2014 11:55:21 AM
Consumers also indicated that they would be interested in knowing how other members of their families operate their vehicles. Since 2013, the number of people willing to use telematics to know how their kids drive increased 12 percent, and 45 percent of people surveyed said they would be more likely to adopt UBI information services to find out how other members of their family were driving.
9/2/2014 11:52:36 AM
A not-for-profit hospice care center in New Zealand announced this past week that it has updated its communications systems by pairing with several technology providers.
9/2/2014 11:50:25 AM
What does it mean to take your contact center to the cloud? For a number of organizations, it means trusting a third-party provider to support customer service initiatives through hosted solutions. That sounds great in technical terms, but what does it mean for the bottom line?
9/2/2014 11:47:29 AM
From the point of view of most consumers, social media sites are places where they can list interests and spread their points of view. For businesses, however, such sites represent a chance to spread their brands far and wide to a receptive public. The giants of social media have long been aware of this fact, and they continually work with businesses to allow them to track the success rates of their marketing campaigns.
9/2/2014 11:46:59 AM
A provider of cloud-based surveillance systems announced this week that it has begun working with manufacturers of body-worn cameras to provide live monitoring of law enforcement activities.
9/2/2014 11:44:39 AM
The latest innovations in the product payment market are coming from the currencies that people prefer to use. Instead of relying solely on the government-backed currencies of their host countries, people across the globe can choose to use the open standards of digital currencies. Now, retailers and payment systems operators are getting on board as well, and they are beginning to facilitate the transaction of alternative currencies to make payments as easy as possible for their customers.
9/2/2014 11:42:12 AM
Lightower Fiber Networks recently announced to participate in the Commonwealth of Virginia Innovative Technology Symposium, to be held on Sept. 3 in Richmond, Virginia.
9/2/2014 11:40:54 AM
New Sun Life Financial tool helps create competitive employee benefits packages.
9/2/2014 11:38:37 AM
Many businesses today are re-evaluating infrastructure so they can move faster and be more flexible. Companies are moving to the cloud for sales data, marketing data, even financial and HR data. Cloud computing is pushing business intelligence and analytics to a whole new level.
9/2/2014 11:29:13 AM
A semantics technology developer announced this past week that it has partnered with an enterprise data management company in order to strengthen their analytics and better analyze unstructured data.
9/2/2014 11:24:17 AM
Measuring the right things in the best way is the path to improving agent performance and customer satisfaction.
9/2/2014 11:23:27 AM
T-Mobile US recently said it would sell for any offer of at least $35 a share. That price almost certainly would include high likelihood of an immediate regulatory approval. And it would be reasonable enough to suggest any such deal by Iliad would not be the last.
9/2/2014 11:19:12 AM
Skyfence, a Redwood Shores, a California-based company that specializes in cloud application automation and visibility solutions, has released a free version of its Cloud Discovery tool.
9/2/2014 11:16:57 AM
Indonesia is a country undergoing an incredible economic expansion, responsible for its growing GDP-from $160.4 billion in 2001 to $878.04 billion at the end of 2013. As the country continues to grow, it presents great opportunities for companies looking to address its 250 million plus people, and a middle class that is slated to grow to 135 million by 2020, according to McKinsey. A new joint venture by Telkom Indonesia and Telstra will look to capture market shares in the country as well as other countries in south-east Asia, including Hong Kong, Myanmar and Taiwan.
9/2/2014 11:12:46 AM
By getting rid of the complexities associated with multiple interfaces, MSPs will be able to monitor systems, automate tasks and better manage devices from many different vendors seamlessly.
9/2/2014 11:10:37 AM
Having wireless access is almost mandatory for hospitality businesses as the adoption rate of smartphones and other mobile devices with Internet accessibility continues to increase. This is especially true for restaurants because it is an environment in which customers spend a considerable amount of time, which allows them to check their emails, social media pages and more. La Cage aux Sports Bar and Restaurant in Canada has deployed technology from Motorola Solutions to help the company improve customer service and increase revenue.
9/2/2014 11:10:05 AM
Data Over Cable Service Interface Specification (DOCSIS) is a telecommunications standard used to provide Internet access via a cable modem. The growth in broadband subscriptions in the U.S., which is now approaching 100 million subscribers, is having a positive impact on shipments of DOCSIS.
9/2/2014 11:06:33 AM
There's little doubt that video conferencing offers some impressive value for a business. From keeping its employees more connected to allowing said employees to connect to offsite colleagues and beyond-not to mention the sheer potential savings posed by a replacement for at least some business travel-there are plenty of reasons to consider bringing this tool into normal operations.
9/2/2014 11:04:00 AM
The product description on the company's website says the kit is geared toward developers at all stages and in all arenas -- everyone from developers in startups to established manufacturers. The embedded Bluetooth support within the device can transmit signals up to 100 feet and can connect with up to eight other master/slave Bluetooth devices.
9/2/2014 11:03:38 AM
Kofax acquisition of e-signatures company Softpro GmbH helps further mitigate customer risk.
9/2/2014 11:01:44 AM
When it comes to operating and maintaining an efficient, low-cost contact center that can offer the highest levels of service and be easily scaled, sometimes a bolder way of thinking is required. Ohio-based company Bolder Thinking decided to do just that, and the company provides a completely cloud-based software platform for operating a contact center.
9/2/2014 10:58:54 AM
Rural communities have always had a sharp disadvantage compared to cities regarding the latest technology. The cost of deploying the infrastructure to supply technology as well as the limited number of customers has discouraged private companies from providing the same service they offer to large cities and their surrounding communities. As broadband technology becomes an integral part of our society, the current administration has been pushing initiatives to deliver broadband capacity in rural areas.
9/2/2014 10:55:04 AM
Companies today have had their share of experiences with storms and outages. How much these outages affect the business is a matter of preparedness in advance.
9/2/2014 10:50:13 AM
There's very little doubt that the ALS Ice Buck Challenge has taken the country by storm. With that in mind, employees at InfoCision took on the challenge in a whole new way. The company hoped its drenching late last week would become the largest multi-location ALS Ice Bucket Challenge in the country. In total, more than three dozen call centers participated in the stunt that started small but has become one of the most viral approaches to finding a cure to a degenerative disease the U.S. has ever seen.
9/2/2014 10:46:58 AM
Confused.com Adopts Quote+ technology to Transform Life Insurance Purchasing Process.
9/2/2014 10:46:20 AM
A recent report shows that the cloud-based contact center market is currently worth about $4.15 billion, and it predicts that number to grow to $10.9 billion by 2019.
9/2/2014 10:46:04 AM
The demand for satellite communication services in the maritime sector is higher than ever before. Employees in the maritime sector now expect unbroken communication facilities and this is fast becoming a norm in maritime domain. The market for maritime satellite communications has been buoyed by reducing equipment prices and willingness of even smaller vessels to adapt this technology.
9/2/2014 10:44:11 AM
While most news about call centers in the United States has been positive, there are still stories of companies failing to see the uptick in revenues that can result from an efficient contact center. The Bangor Daily News is reporting that LL Bean will be closing its call center in Bangor in late spring of 2016. Company officials confirmed this news late last week.
9/2/2014 10:42:05 AM
While Google Fiber is being courted heavily in cities around the country, such as Portland, Oregon, the company seems as if the decision process to actually roll out the high speed Internet connection isn't as cut and dried as the company has claimed in the past. Google has long claimed it will not offer the service until a specific area has enough people that have expressed interest in the technology.
9/2/2014 10:39:12 AM
Brochures are the backbones of any company's marketing plans. But since the advent of digital media, marketing managers have been in a fix. They have to deliver brochures to a digital audience, and creating an attractive digital brochure is no small task. Although there have been various programs that allow companies to design and publish digital brochures, none have been very successful.
9/2/2014 10:36:02 AM
The machine to machine (M2M) technology has started gaining momentum across the globe. This is mainly because of its salient features such as the ability for companies to develop new service-based customer propositions and revenue streams. M2M based products also improve customer satisfaction, which usually translates into more profits for the company.
9/2/2014 10:31:06 AM
Whenever you get online and conduct a search on a particular subject the result you get is based on the information you provide. The more information you supply the chances of getting the exact answer to your query increases. This not only helps you, but the search engine or the website you happen to be on because you have provided valuable data about yourself. According to a new study by Google, individuals conducting real estate searches represent a great opportunity for local businesses and brands.
9/2/2014 10:23:56 AM
Content marketing is a single term that actually encompasses numerous strategies and channels. Between managing and tracking information from your company blog, social media sites, email campaigns and more, marketers have their hands full trying to stay organized and focused with content production and distribution.
9/2/2014 10:23:50 AM
We're currently amidst the eye of the 2014 tradeshow storm. The Content Boost team has been busy travelling across country from one show to the next this summer (we just returned from ITEXPO 2014, which took place August 11-14 in Las Vegas) and we're looking forward to attending CMWorld 2014 in the coming week.
9/2/2014 10:18:33 AM
HTML5 has long been known for several key points, and perhaps one of the most well-known is its potential to bring games to mobile devices as well as desktop platforms, by surpassing the platform requirement concept and opening up the playing field to Web browsers. One such firm, online sports provider 1X2gaming, has recently announced its new array of virtual sports games, with an important new point: an HTML5 backbone.
9/2/2014 10:16:24 AM
The WebRTC world is facing a vieo transcoding challenge.
9/2/2014 10:07:37 AM
Since the term big data came onto the scene, many organizations adopted a wait and see position to determine if this was a technology worth investing in, or one to be left alone like the hundreds of hyped solutions that ended up going nowhere.
9/2/2014 10:02:15 AM
Recent research expects the SIP trunking market to continue to rise through the year 2015. Companies deploying such technology are both large and small, and organizations of all sizes are witnessing the unification of their communications platforms through SIP trunking that is making it easier to operate and less costly to maintain.
9/2/2014 9:00:00 AM
HEAT Service Management is a robust, highly flexible ITSM solution, built on IT best practices that help customers meet the dynamic needs of a growing business.
9/2/2014 6:00:00 AM
The cost of not evolving with the mobile revolution is lost business and even bankruptcy for many firms. Those that embrace mobility will innovate and win business, and those that ignore the trend will fail.
9/2/2014 6:00:00 AM
The videoconferencing market is undergoing a revolution of sorts as new technology now makes it possible for businesses and individuals to communicate using video without expensive equipment.
9/2/2014 6:00:00 AM
The iPhone 6 is just about a week away from being unveiled and there are lots of rumors about the kinds of features to be included in the newest iteration.
9/2/2014 6:00:00 AM
The tablet market is growing a lot more slowly than originally expected, according to researchers at International Data Corporation, which have made two significant reductions in sales forecasts over the last two quarters.
9/2/2014 6:00:00 AM
Google's selection process for Google Fiber is under fire, not just in how it chooses cities as a whole but in how it chooses where to deploy services within cities themselves.
9/2/2014 6:00:00 AM
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