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TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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SuperNet of Ohio Launches New Hosted VoIP Service for SMBs

Network and data center operator SuperNet of Ohio Inc. has reportedly launched a new hosted VoIP service for small to medium sized businesses called IDT, or Internet Dial Tone.

11/6/2009 6:09:23 PM

Motorola Brings Advanced Computing with Next-Generation MC3100 Series of Mobile Computers

Motorola has announced that its new next-generation MC3100 series of mobile computers are designed with the objective of bringing advanced computing power, unique data capture options and enterprise-class motion sensing capabilities to the consumer.

11/6/2009 6:04:24 PM

Telecom Leaders Come Together to Support Standards-Based Services Over LTE

Telecommunications industry leaders including Orange, Telefonica, TeliaSonera, Verizon, Vodafone, Alcatel-Lucent, Ericsson, Nokia Siemens Networks, Nokia, Samsung Electronics and Sony Ericsson came together to announce a standards-based solution to ensure smooth delivery of voice and SMS on LTE networks worldwide.

11/6/2009 5:52:42 PM

Google, Virgin America Team Up to Offer Free Wi-Fi for the Holidays

Fliers who bring a Wi-Fi-enabled laptop or mobile device can stay connected for free during flight.

11/6/2009 5:46:15 PM

smartFocus Marketing Software Deployed by AAA

Bristol, U.K.-based multi-channel marketing software provider smartFOCUS has announced that its suite of marketing software has been implemented by AAA, the nation's largest organization for motorists and leisure travelers.

11/6/2009 5:45:41 PM

Verizon Wireless Raises Early Termination Fee from $175 to $350

In advance of its latest smartphones going on sale today, Verizon Wireless has announced that it will be raising its early termination fee from $175 to $350.

11/6/2009 5:43:36 PM

Alcatel-Lucent's Remote Patient Monitoring Solution Gets Approval from FDA

Alcatel-Lucent announced that its remote patient monitoring system, the Alcatel-Lucent TeleHealth Manager, has been cleared by the U.S. Food and Drug Administration for marketing in the United States.

11/6/2009 5:22:44 PM

Coyote Systems Brings Real-Time Speed Camera Alert System to United States

Coyote Systems, a provider of speed camera alert systems, has announced the first real-time speed and red-light camera alert systems, the mini Coyote and iCoyote for the iPhone, are coming to the United States.

11/6/2009 5:15:00 PM

IPA: A Different Breed of Business Process Automation

Interactive Intelligence's new BPA solution, Interaction Process Automation, or IPA, due for release next month, is different from most BPA solutions because it utilizes a company's telephone system as the framework for automating routine people-centric processes. The solution is built on the notion that a company's telephone system is common to all employees – thus the telephone network serves as a logical backbone for automating routine tasks.

11/6/2009 5:13:58 PM

Intrinsyc Announces New Lineup of CerfBoard Device Development Solutions

Intrinsyc Software, a provider of solutions for mobile and embedded devices, has announced the release of a new lineup of CerfBoard device development solutions to speed up the engineering of Android, Linux and Windows Embedded CE 6.0 devices.

11/6/2009 5:03:46 PM

Powerwave Expands Operations, Opens New Manufacturing Facility in Thailand

Powerwave Technologies, Inc., a player in end-to-end wireless coverage and capacity solutions, has expanded its worldwide operations with the opening of its newest manufacturing facility located in Laem Chabang in Chonburi Province, Thailand.

11/6/2009 4:50:51 PM

Eight Tips to Improve Effectiveness of Call Center Digital Signage

Very often, call center managers want to display too much data (mostly KPIs and metrics) on their call center digital signage systems. They create screens that look great on their PCs -- but when viewed on an LCD screen the messages become difficult to read and thus lose their impact.

11/6/2009 4:43:50 PM

Telenor Norway Picks Starent Networks for Multimedia Core Network Deployment

Telenor Norway, a provider of wireless communication services in Norway, has reportedly selected Starent Networks, a provider of infrastructure solutions for mobile operators, to provide multimedia core network equipment for the carrier's 2G, 3G/UMTS and 4G/LTE networks.

11/6/2009 4:35:30 PM

Broadband Expansion in Minnesota Would Help Economy

There are many states and cities within the United States that are hoping to reap the benefits and receive some of the $7.2 billion broadband stimulus funding, which has recently caused for much turmoil.

11/6/2009 4:21:37 PM

Optical Cable Corporation Acquires Applied Optical Systems

Optical Cable Corporation reportedly has acquired Applied Optical Systems, Inc., a designer, developer and manufacturer of specialty fiber optic connectors and connectivity solutions for military and harsh environment applications.

11/6/2009 4:00:49 PM

Enterprise Fax Over IP: Mumbai International Airport Integrates Fax Server with Microsoft Exchange

The airport relied on close to 50 fax machines that required consistent and costly maintenance as well as constant supply refills – what's more, sensitive documents were not private or secure.

11/6/2009 3:58:06 PM

Arizona State Library Seeks $1.2 Million in Broadband Stimulus Funds

The Arizona State Library is along the list of some 2,200 applicants on the waiting list to see if they will receive federal broadband stimulus money. State officials submitted an application for $1.28 million to enhance an existing computer center and to better meet the growing demands of the state's 84 public libraries statewide by providing public access computers. The computers would used to help users access e-resources, allowing libraries to offer training in 21st century skills while promoting broadband awareness.

11/6/2009 3:50:52 PM

Comstor Singapore Picks #1 VoIP Enabler for Risk-free, Quick & Easy UC Deployment

Officials with Comstor, Singapore, said they chose Phybridge for their UniPhyer solution based on feedback from Westcon Canada, and for the solutions ability to quickly and easily deploy UC without network or business disruptions.

11/6/2009 3:38:50 PM

Conferencing Feature: ROI Proves the Worth of Unified Communications

When it comes to keep operations running smoothly and efficiently, conferencing seems to be playing a key role to help companies achieve those goals. Conferencing, like many other forms of unified communications, helps businesses achieve a quicker time -to-resolution and improves customer communication. Those are just some of the reasons why more and more companies are deploying unified communications, or UC

11/6/2009 3:31:46 PM

Durability Important Consideration When Selecting Ergonomic Call Center Furniture

Being a call center agent is one of the most unhealthy occupations a person can have. Call center agents have to sit in front of computers for hours and hours – and because they have to handle a constant flow of incoming phone calls, Web chats and emails from customers, they rarely have the opportunity to step away from their desks.

11/6/2009 3:23:11 PM

Global Thermoelectric Releases Affordable, Efficient Solar Power System

While some may say there are no new ways to improve power systems to promote a more sustainable and environmentally friendly operation, a recent announcement from Calgary-based Global Thermoelectric, proves critics wrong.

11/6/2009 3:22:40 PM

CTDI Deploys Management Dynamics' RPS On-Demand Solution

Global trade management systems provider Management Dynamics has reported that Communications Test Design has deployed its RPS On-Demand solution.

11/6/2009 3:17:24 PM

Libyan Post Telecommunications & Information Technology Selects Alcatel-Lucent

Alcatel-Lucent has reportedly been selected by Aljeel Aljadeed for Technology, a subsidiary of Libyan Post Telecommunications & Information Technology Company in Libya, to deploy its IP/MPLS (Multi- Protocol Label Switching) backbone across the eastern part of the country.

11/6/2009 3:05:30 PM

Why DROID Does Not Compete with iPhone … Yet

Don't get me wrong, the Motorola DROID is a compelling device. I plan to check it out, and might ditch my BlackBerry (shock!) for it. Though I prefer devices using the GSM air interface, I'm still going to consider getting a DROID.

11/6/2009 2:48:22 PM

CURRENT Releases Comprehensive Smart Grid Portfolio

CURRENT has released a comprehensive Smart Grid portfolio, called CURRENT Smart Transformer Station, designed to solve distribution and metering challenges in European, Australian and Asia Pacific-based utility grid architectures.

11/6/2009 2:36:22 PM

Skype on Net Neutrality: An Interview

TMCnet connected with Christopher Libertelli, Skype's senior director of government and regulatory affairs, to hear more about the company's views and future vision.

11/6/2009 1:36:43 PM

Virtual PBX Advantages

An auto attendant feature can for example be used to greet callers and with call forwarding services, the need to pay additional staff to handle administrative duties, can be eliminated.

11/6/2009 1:18:21 PM

RHUB Communications Inks Deal With Huddle.net

RHUB Communications, Inc., a provider of Web conferencing solutions, has reportedly signed a partnership agreement with Huddle.net, a provider of online collaboration solutions. Under the deal, Huddle can integrate RHUB's TurboMeeting technology into its enterprise networking platform and deliver interactive, real-time, synchronous conferencing collaboration to its customers.

11/6/2009 1:00:52 PM

Wireless Expense Management: Mobility a 'Strategic Advantage' to Enhance Productivity, Control Costs

As rising mobility costs drive the need for TEM plans, most organizations have a decentralized environment in terms of enterprise mobility.

11/6/2009 1:00:30 PM

ScanSource to Acquire Distributor Algol Europe

Williamsville, N.Y.-based electronic security specialist ScanSource, Inc., reportedly plans to acquire Cologne, Germany-based Algol Europe, a value-added distributor specializing in convergence and communications solutions. In an agreement signed on Nov. 3, Algol will merge into ScanSource Communications Europe and will operate as ScanSource Communications GMBH. Managing Director of Algol, Marianne Nickenig, will now report to Xavier Cartiaux, President of ScanSource Europe.

11/6/2009 12:58:10 PM

Acme Packet Products Support GSMA RCS, SIP Communication Services

Acme Packet, a provider of session border control solutions, has reportedly announced a series of new capabilities for its Net-Net Session Director session border controller in support of the GSMA Rich Communication Suite and session initiation protocol-based interactive communication services for 3G mobile access networks. Additionally, the company said that it has proven interoperability with five RCS client and server solution partners to help ensure rapid deployment of RCS services, which are a new set of SIP interactive services.

11/6/2009 12:54:33 PM

Telecom Now 40 Percent of Cable Operator Revenue

Third quarter earnings announcements from cable operators in North America show that the leading cable companies have grown their telecom revenue by almost 10 percent year over year, despite the deep recession, TeleGeography said. Overall, the largest cable operators have grown their broadband access subscriber bases grow by seven percent and their telephony subscriber bases by 13 percent over the last twelve months.

11/6/2009 12:51:14 PM

Best Buy Mobile, Google Partner to Co-Market Google Mobile App

Best Buy Mobile Partners with Google to Co-Market Google Mobile App Best Buy Mobile, the mobile specialty retail unit of Best Buy, reportedly announced a retail partnership with Google to co-market Google Mobile App to consumers. With this partnership, Best Buy becomes the first retailer in the U.S. to work with Google to distribute Google Mobile App on smart phones sold in-store.

11/6/2009 12:49:23 PM

Oracle's PeopleSoft Enterprise SAIP Links with Pearson Products

Pearson, a provider of education technology and services, reportedly announced plans to integrate Oracle's PeopleSoft Enterprise Student Administration Integration Pack with a variety of Pearson products. The products include the Pearson LearningStudio advanced online learning environment and Pearson's MyLabs and Mastering personalized learning solutions.

11/6/2009 12:38:41 PM

Carrier Ethernet Vendors to Now Offer Mobile Backhaul Technoogy

Xelerated, a provider of Carrier Ethernet and Unified Fiber Access network processing chipsets, reportedly said that it now enables Carrier Ethernet vendors to offer mobile backhaul with Precision Time Solution. The features are inherently supported in the company's latest network processors and programmable Ethernet switches. This enables system vendors to build a unified portfolio for fiber access and mobile backhaul, defining a smooth route for mobile operators from 2G/3G to long term evolution and packet transport networks, company officials said.

11/6/2009 12:36:10 PM

Additional Features of Five9's Release 7.3 Upgrades User Experience

The Release 7.3 Virtual Call Center from call center software provider, Five9 Inc., has many new and upgraded functionalities that give existing customers added benefits to using the improved software system.

11/6/2009 12:35:13 PM

iPass Unveils Pioneering Enterprise-class Mobile Wi-Fi Hotspot Service

A Redwood Shores, Calif.-based provider of enterprise mobility services has reportedly unveiled the industry's first enterprise-class mobile Wi-Fi hotspot service in the United States. IPass Inc. has turned the Novatel Wireless' consumer-oriented MiFi into a 'plug and play' service for the enterprise user

11/6/2009 12:31:00 PM

Skype Rejoices as eBay Suit Settled Friday

eBay said Friday it has settled the litigation for sale of Skype, the popular Internet-based calling service that allows people to make free video and voice calls.

11/6/2009 12:27:02 PM

Psion Teklogix Ships Computers Pre-Loaded with Stay-Linked Client Software

Psion Teklogix Corporation, a Canada-based manufacturer of rugged mobile computers for hostile environments, reportedly will start shipping its rugged mobile computers preloaded with Stay-Linked Corporation's Stay-Linked terminal emulation client software. In addition, Psion Teklogix also that it has joined Stay-Linked Corp.'s 'Stay-Linked Ready' program for device manufacturers. Officials with Psion said that the company would start shipping these pre-loaded computers as Stay-Linked Ready.

11/6/2009 12:20:09 PM

Top Telecom Companies Set Rules for Voice and SMS Services over LTE

Global telecom companies including AT&T, Orange, Telefonica, TeliaSonera, Verizon, Vodafone, Alcatel-Lucent, Ericsson, Nokia Siemens Networks, Nokia, Samsung Electronics Co. Ltd. and Sony Ericsson have reportedly developed a technical profile, also known as the One Voice initiative, to ensure the smooth introduction and delivery of voice and SMS services on Long Term Evolution networks worldwide.

11/6/2009 12:13:54 PM

Purchasing Cheap Contact Center Headsets like Playing 'Russian Roulette' with Agents' Hearing

Purchasing cheap headsets for your contact center agents is like playing Russian roulette with their hearing.

11/6/2009 12:07:20 PM

Huawei Deploys HSPA Network Across Canada for Bell

Huawei, a major player in providing next-generation telecommunications network solutions for operators around the world, has reportedly deployed an HSPA network across Canada for Bell utilizing Huawei`s SingleRAN solution and base stations. According to Huawei officials, the company provided Bell with network infrastructure for the build out of its new HSPA network, which also offers Bell an efficient upgrade path forward to LTE.

11/6/2009 12:00:28 PM

Teleca Joins LiMo Foundation

Teleca, a supplier of solutions and services to the mobile industry, has reportedly joined the LiMo Foundation. The LiMo Foundation is a global industry consortium of mobile leaders dedicated to creating an open, consistent Linux-based software platform for use by the whole mobile industry.

11/6/2009 11:55:23 AM

Ascom Signs Major Order with Central Hospital in Karlstad, Sweden

Ascom, an international solution provider with comprehensive technological know-how in Mission-Critical Communication, has reportedly signed a major order worth nearly $716,900 with Centralsjukhuset, or Central Hospital in Karlstad, Sweden. This is an important and significant order for us, and proof that there is a demand for a quiet and personal healthcare environment, said Jonas Glimden, sales manager at Ascom, in a statement.

11/6/2009 11:48:51 AM

SourceForge, Inc. is Now Geeknet, Inc.

SourceForge, Inc., a company focused in the development of open source software and tools, has reportedly renamed its company as Geeknet, Inc. This change, according to the company, more accurately reflect the company's business and the growing market it serves. Moreover, the name change is also said to support the company's intention to expand the reach of its online advertising services into new categories.

11/6/2009 11:45:29 AM

FaxBack VoIP Fax Server Interoperable with pbxnsip IP PBX, SIP Server

Pbxnsip, a company specializing in SIP-based IP PBX software for Microsoft Windows, MAC and Linux environments, reportedly announced that it is now fully interoperable with FaxBack's NET SatisFAXtion VoIP fax server product line and their Free VoIP Plug-in for Microsoft Fax offering. Fax messaging company, FaxBack has been serving the industry through its VoIP fax solutions for SMB, enterprise and carrier applications. Company officials said that customers' demand for comprehensive T.38 platform support for fax was a prime factor for initiating this new FaxBack interoperability and compatibility integration.

11/6/2009 11:38:49 AM

Study Reports on Whether Technology Reduces Social Isolation

While reports that social networking has lowered depression rates in the elderly have raised some eyebrows on the positives of social networking and the use of technology to really tie people in together, it's still a highly debated topic.

11/6/2009 11:34:36 AM

xG Technology's xMax Mobile Technology Ushers In Use of Free or Unlicensed Spectrum for Cellular Use

These devices are designed to avoid the high cost of access to the airwaves and save money by placing the calls across the Internet instead of relying on the traditional telephone networks. Such devices also add capacity to the nation's overloaded cellular infrastructure.

11/6/2009 11:23:49 AM

Telanetix Announces New Cordless Handsets for Small Business VoIP Market

Telanetix, Inc., a communications solutions provider offering next generation voice services and solutions to the business market, has reportedly announced new cordless handsets for small business VOIP market. The Digital Phone System based on the Digitally Enhanced Cordless Telecommunications standard and marketed under the AccessLine brand, is available in several configurations and models for either home or small business offices. The company officials said that the system comes bundled with service that includes a complete business phone application suite that is based on the Telanetix nationwide VoIP Network.

11/6/2009 11:20:43 AM

Nokia Siemens, Neusoft Enhance Joint Venture for China's 3G Opportunities

Neusoft and Nokia Siemens Networks reportedly announced that they are looking to enhance their partnership to effectively address China's mobile application market. The two companies will transform their existing joint venture - Nokia Siemens Networks Neusoft Commtech Company Ltd., into a powerhouse for the development, sale and delivery of software and services in the mobile data and applications field.

11/6/2009 11:16:56 AM

INX Completes Centralized Computing Solution at Seattle University

INX, Inc., a provider of IP communications and data center solutions for enterprise organizations, reportedly has successfully designed and implemented a unified computing solution for Seattle University. According to the company officials, the centralized computing and virtual desktop project leverage leading edge technology of the next-generation data center to transform the end user experience for students across the SU campus.

11/6/2009 11:06:38 AM

Worldwide Converged Mobile Device Market Continues to Grow

The worldwide converged mobile device market continues to grow despite the economic downturn. IDC's Worldwide Quarterly Mobile Phone Tracker has reportedly revealed that the worldwide converged mobile device market reached a new record for shipments during a single quarter. Converged mobile devices are capable of synchronizing personal information and email with server, desktop or laptop computers. IDC's Worldwide Quarterly Mobile Phone Tracker said that vendors shipped 43.3 million units during the third quarter of 2009. This reflects an increase of 4.2 percent from the 41.5 million units shipped in the third quarter of 2008.

11/6/2009 10:53:34 AM

Nokia Launches Breakthrough Global Music Partnership

Nokia has reportedly launched Nokia Play 2010, a new global music partnership with the Island Def Jam Music Group and Universal Music Group International. A pioneer in mobile telecommunications, Nokia manufactures mobile devices. The Nokia Play 2010 partnership has been created to deliver exclusive music content to fans around the world. The Nokia Play 2010 will see IDJMG & UMGI launch international superstar Rihanna's new album, Rated R, with Nokia. The album will be launched through an exclusive live, streamed concert and simultaneous listening parties in multiple locations around the globe on Nov. 16.

11/6/2009 10:49:48 AM

Tata Consultancy Services Builds up North America Domestic Delivery Center

Tata Consultancy Services has reportedly built up its North America Domestic Delivery Center, TCS Seven Hills Park, now bringing the total number of associates to 300. Seven Hills Park provides a range of IT solutions, consulting, business process outsourcing and engineering services for TCS customers across industries. Tata Consultancy Services is an IT services, business solutions and outsourcing organization.

11/6/2009 10:46:33 AM

PSCU Financial Services Launches New iPhone, iPod Touch Apps

PSCU Financial Services, the largest credit union service organization in the United States, has reportedly launched new iPhone and iPod touch applications to make its mobile banking platform even more cutting edge. The latest capability will help credit unions attract Gen Y and other member segments who are avid iPhone/iPod users. In addition, it will build brand recognition through credit union logo visibility on the member's mobile device and customized iPhone application in the iTunes store.

11/6/2009 10:36:32 AM

iPass Unveils Open Device Framework

A Redwood Shores, Calif.-based provider of enterprise mobility services has reportedly unveiled the Open Device Framework. The company, iPass Inc., now lets customers and partners leverage the framework to smoothly integrate new 3G devices into the iPassConnect mobility manager software.

11/6/2009 10:33:04 AM

Contactual's Virtual Call Center Software Supports Spirit Incentives' Business Continuity Plan

Florida is a great state to establish a business but unfortunately it is also prone to tropical storms and hurricanes which can disrupt business operations. Companies based in the Sunshine State are therefore advised to have strong business continuity plans including full redundancy for their call center operations.

11/6/2009 10:32:58 AM

NetApp Uses Altus vSearch to Conduct Virtual Sales Training Event

NetApp, Inc., a Sunnyvale, Cali. provider of storage and data management solutions, has reportedly leveraged the enterprise video search software from Altus to stage a formerly live sales training event virtually. Using Altus vSearch, NetApp has saved $1.5 million over the course of the three-day event by holding a virtual event instead of a live event. At 90 percent of the cost of a live event, the virtual event was equally effective in sharing knowledge and product information with NetApp sales and partner engineers worldwide

11/6/2009 10:29:46 AM

FIRST LEGO League 2010 Announces Season Challenge Theme

For Inspiration and Recognition of Science and Technology, or FIRST, and the LEGO Group reportedly announced the FIRST LEGO League or FLL 2010 season Challenge theme titled Body Forward. The LEGO Group strives to develop children' creative and imaginative abilities through creative educational play materials. FIRST is an organization founded by inventor Dean Kamen designed to inspire youngsters to take part in science and technology. Every year FLL selects a Challenge theme which will be a real-world issue to create awareness on how science and technology can help solve problems.

11/6/2009 10:26:18 AM

AT&T Inks Data Service Contract with Trelleborg Sealing Solutions Americas

AT&T reportedly has signed a two-year wireless voice and data service contract with the U.S. arm of Trelleborg Sealing Solutions, to increase Trelleborg's efficiency with centralized employee wireless program and management. The Trelleborg Sealing Solutions develops, manufactures and supplies precision seals and bearings. It supports its aerospace, industrial and automotive customers through more than 20 production facilities and over 40 marketing companies globally.

11/6/2009 10:22:58 AM

Maryland Educational Institutions Deploy Nortel's 21st Century Communications Technology

Nortel reportedly said that higher education institutions in Maryland are relying on its innovative and cost-effective solutions to foster student success. The company's solutions support the increasingly complex, everyday demands placed on the school's communications systems as they strive to educate and train the 21st century workforce, according to the company. In addition, the solutions are ensuring academic sustainability in the event of an emergency.

11/6/2009 10:15:57 AM

Gemalto Intros Expanded Portfolio of Eco-Friendly Products

Gemalto, a company that specializes in digital security, reportedly announced an expanded portfolio of eco-friendly products suitable for banking, telecom and government customers. Company sources said that this portfolio highlights Gemalto's commitment to develop safe digital security solutions to enhance everyday digital interactions, production and logistics processes besides reducing its environmental impact.

11/6/2009 10:02:42 AM

Qwest Communications Named Market Leader for Ethernet Services

Qwest Communications has reportedly been named the Market Leader for Ethernet services by research-advisory firm Nemertes Research in its recently announced 2009 PilotHouse Awards. Nemertes Research has a proven track record in analyzing and quantifying business value of emerging technologies. Qwest's customers rated the company highly across the board, and particularly in the critical area of customer service. Companies that do well in customer service are poised to succeed, said Johna Till Johnson, president and senior founding partner, Nemertes Research, in a statement.

11/6/2009 9:52:22 AM

ADC Helps Deliver Broadband Services to Rural Communities

ADC's OmniReach Hub-in-a-Pedestal fiber distribution hub, OmniReach Passive Optical Splitter Modules, Fiber Cable Assemblies and Value-added Module VAM system have reportedly been accepted by the USDA Rural Development Telecommunications program.

11/6/2009 9:50:02 AM

Tektronix Communications Unveils New Suite of Network Intelligence Products

Tektronix Communications, a global provider of Network Intelligence and Communications Test Solutions, has reportedly launched new Iris suite of Network Intelligence products for enhanced performance monitoring of Next Generation IP Networks.

11/6/2009 9:45:36 AM

RIM, Verizon Wireless Debut New BlackBerry Curve 8530 Smart Phone

Verizon Wireless and Research In Motion reportedly introduced the BlackBerry Curve 8530 smart phone. The device is the latest to the BlackBerry Curve series of smart phones. It is a slim device which gives customers access to Verizon Wireless' 3G network, built-in GPS and Wi-Fi capabilities besides giving access to music, games and other mobile apps for entertainment while traveling.

11/6/2009 9:42:29 AM

NCTA Chief Urges Feds to Rethink Stimulus Plans, Forms Petition

With recent commentary from some industry professionals on the possibilities of satellite assisting the broadband stimulus initiative, it seems many other telecom industry sectors have opinions to express about the seemingly stagnant broadband situation.

11/6/2009 9:41:52 AM

GN Netcom Introduces Affordable Corded Enterprise Headset

GN Netcom has reportedly launched an affordable, corded professional headset series. The new Jabra BIZ 620 USB is optimized for use with major unified communications clients. Targeting enterprise customers in Asia, the new release will attract businesses and companies searching for a cost-effective solution to increase productivity and cost-savings. The Jabra BIZ 620 features a noise-cancelling microphone, to filter out office ambient noise and offers fuss-free USB plug-and-play connectivity.

11/6/2009 9:39:37 AM

Adax Solution Addresses the costs of high density I/O for ATCA

Adax, a provider of high performance signaling infrastructure, has reportedly announced a solution to address the costs of providing high density I/O configurations in ATCA architecture. With AdaxPacketRunner, Adax HDC3-AMC and Adax RemDevIO software, Adax offers cost saving of up to 30 per cent for high density SS7 links.

11/6/2009 9:35:01 AM

Enterprises Leaning Towards Mobility, Driving UC Adoption: Report

With UC, it's possible for a user to receive voice messages in an email inbox, make phone calls from a laptop computer or transfer calls between a smartphone and a desk phone.

11/6/2009 9:34:02 AM

Agilysys Partners with Global Bay Mobile Technologies

Agilysys and Global Bay Mobile Technologies will jointly deliver advanced and secure mobile applications to enhance overall operations for its retail customers. Global Bay Mobile Technologies is a provider of operational and customer-facing mobility solutions and Agilysys provides innovative IT solutions. The new mobile applications will also address the growing retail-to-consumer mobile application market.

11/6/2009 9:27:06 AM

New Kluckr iPhone App Helps Users Locate Chicken Joints

For people who want to know where to get the best wings close to home, the latest iPhone application Kluckr can prove quite useful. The Kluckr iPhone application was designed to help users locate anything they require in several locations across the country. So whether it is for a World Series game or simply a night out with friends, Kluckr will help users look up their favorite wing joints as close to home as possible. The application is available off the company's Web site kluckr.com

11/6/2009 9:23:19 AM

Mogreet Launches New Mobile Marketing Solution

Often credited to be one of the first developers of the mobile video messaging platform, Mogreet recently announced the launch of its revolutionary new mobile marketing solution. The solution, called the Mogreet Mobile Video Marketing Platform, is designed to provide short format videos to over 200 million U.S. mobile appliances. It can also assess the success and ROI of each campaign simultaneously and instantly. Mogreet users regularly enjoy open rates, video views and click through rates, which are 15 to 25 times more than other kinds of advertising media.

11/6/2009 9:11:52 AM

Force10 Networks' Earns Common Criteria Certification for Ethernet Switch/Router Products

Force10 Networks, a provider of solutions that cater to every requirement of network centric data center, service provider and enterprise customers, reportedly announced that its C-Series, S-Series and E-Series Ethernet switch/routers, which operate on Force10 Operating System software version 7.8, have been awarded the Common Criteria Certification. This propels the company to the Evaluation Assurance Level 2.

11/6/2009 9:08:42 AM

BEAM150 Adheres to Redpine Signals' 802.11n Standards

Redpine Signals, a provider of ultra low power multi-standard wireless chipsets and systems, recently launched its BEAM150 family of highly integrated semiconductor products, which adhere to the 802.11n standards prescribed for single stream appliances.

11/6/2009 9:00:43 AM

Isabella Products, AT&T Announce Vizit Digital Photo Frame Launch

Isabella Products, Inc. reportedly announced that Vizit a two-way, fully interactive digital photo frame it plans to launch early next year will be powered by AT&T's wireless network. Vizit lets people send and receive digital photos over the air and it features real time photo sharing, a full-touch interactive display and remote photo management from VizitMe.com along with an easy-to-use interface, Isabella officials said.

11/6/2009 8:53:35 AM

Cheetah Software Systems Intros Customer Visibility System

Cheetah Software Systems Inc. has reportedly introduced its Customer Visibility System. This new system is an enhancement to the Cheetah solution and is designed to offer a powerful competitive advantage to delivery and LTL carriers. To be competitive today, carriers must be able to provide accurate, relevant, real-time order status information for customers that can be quickly and easily accessed. With Cheetah Customer Visibility, this information is provided by integrating seamlessly in the Cheetah Freight and Cheetah Delivery solutions to provide end-customers with the ability to easily and immediately determine order status, driver location, ETAs and more.

11/6/2009 8:50:54 AM

Verizon Wireless Outlines Path to LTE

Verizon Wireless' leadership is reportedly committed to fostering global collaboration and enabling the broader ecosystem needed to exploit the capabilities of a great network. That was the message from Tony Melone, senior vice president and chief technology officer of Verizon Wireless. Melone outlined Verizon Wireless' path to LTE at the LTE Americas 2009 Conference.

11/6/2009 8:44:52 AM

British Telecommunications Customers to Join nuBridges' EDI VAN Gateway

NuBridges a provider of software and services designed to protect sensitive data at rest and in transit, is reportedly inviting British Telecommunications plc customers to join its Electronic Data Interchange Value Added Network gateway, nuBridges Exchange Network.

11/6/2009 8:32:51 AM

ClairMail Signs Development, Deployment Agreement with Visa Inc.

ClairMail, Inc has reportedly signed a development and deployment agreement with Visa Inc. Under the deal, ClairMail will integrate Visa mobile services into the mobile banking and payments infrastructure that ClairMail provides to financial institutions. Customers who are also Visa clients will be able to take immediate advantage of Visa's mobile services by adding them to an existing mobile banking deployment and creating a more comprehensive mobile banking offering. Visa mobile services include applications that support mobile payments, tailored merchant offers and near-real time transaction alerts and notifications.

11/6/2009 8:27:23 AM

HTC, Verizon Wireless Unveil DROID ERIS Android Powered Mobile Phone

HTC reportedly announced the launch of its DROID ERIS an Android powered mobile phone. The devices, which combine the features of the powerful Android platform and the Verizon Wireless network, will be available in Verizon Wireless Communications Stores across the United States. DROID ERIS features the HTC Sense, a user experience from HTC, which brings users together and customizes the mobile experience according to their needs, company sources said.

11/6/2009 8:23:57 AM

Ronco Distributes Ascom's Wireless Communication Products

Ronco Communications & Electronics, Inc., an integrator of innovative communications solutions and services, has reportedly partnered with on-site wireless communications provider ASCOM. The company sells business communications systems, design and implementation services to businesses across the east coast. As an Ascom Strategic Certified Solution Partner, Ronco is authorized to sell and service their complete range of productivity-improving wireless communication products including FreeNET VoWiFi, Freeset IP-DECT and UNITE Professional Messaging Suite platforms.

11/6/2009 8:09:23 AM

HulloMail Voice-E-mail Available on BlackBerry App Microsite

HulloMail reportedly announced the availability of a new, upgraded version of its integrated BlackBerry app on the BlackBerry App world micro-site. The app will be available for free download also from the HulloMail Web site. With the new app, HulloMail, the creators of voice-email technology, expect to change the way wireless consumers access and manage their voice messages.

11/6/2009 7:56:21 AM

MacroSolve Boosts Marketing Efforts for digiTICKET Electronic Ticketing Solution

MacroSolve, Inc., the parent company of Anyware Mobile Solutions reportedly announced that it has expanded sales and marketing efforts to meet growing demands for its digiTICKET electronic ticketing solution. The company is working with customers in various states like Oklahoma to establish its market across the United States. Anyware has provided digiTICKET to police departments and municipalities throughout the country. It is following a dual channel strategy to support sales and marketing efforts, Anyware sources said.

11/6/2009 7:51:22 AM

TelcoBridges Intros New Media Gateway Solutions

Canadian hardware and software supplier TelcoBridges Inc. has reportedly introduced two new members to its Tmedia family of products, the TMG5800 and the TMG7800. Both offerings are designed for service providers looking for high density media gateways that combine performance with the simplicity of TelcoBridges' integrated media gateway controller technology.

11/6/2009 7:47:40 AM

Ideal Dialogue Rolls Out Call Center Product

Tampa, Fla.-based Ideal Dialogue has reportedly launched systems for improving call centers' customer satisfaction ratings. Previously known as Quality 3, Ideal Dialogue is unveiling its new branding and releasing details of the research and development behind IDEAL systems on its site.

11/6/2009 7:44:12 AM

CAT Partners with Tinet for Global High Availability IP Transit

CAT Telecom Public Company Limited, the Thailand-owned telecommunications company, has reportedly selected Tinet for its IP-Flow IP Transit service. The company owns country's international telecommunications infrastructure including its Internet gateways, satellite and submarine networks connections and is one of the main communication gateways in Thailand.

11/6/2009 7:40:07 AM

AudioCodes Intros MSBG PLUS an Open Platform for Unified Communications

AudioCodes, a provider of VoIP technologies and Voice Network products reportedly introduced MSBG PLUS, an open platform for Unified Communications or UC for small and medium enterprises. MSBG PLUS is an enhanced version of the Mediant 1000 MSBG which is a Multi-Service Business Gateway with networking capabilities that combine a Media Gateway, enterprise class Session Border Controller, Data Router & Firewall, LAN Switch, WAN access and Stand Alone Survivability. It offers true convergence of applications and networking infrastructure on a single platform allowing third party applications to run on top of the Mediant 1000 MSBG PLUS, company officials said.

11/6/2009 7:36:12 AM

MacAskill Joins Taylor Reach Group

Colin Taylor, Chairman and CEO of The Taylor Reach Group, has reportedly announced that Deborah MacAskill has joined the Toronto-based contact and customer service consultancy's team. Deb adds more depth to the team, Taylor said in a statement. With 20 years of call center experience she provides hands-on center management expertise our clients expect from TRG.

11/6/2009 7:30:43 AM

AltiGen Signs Up BuySeasons as Customer

AltiGen Communications, which sells Microsoft-based VoIP business phone systems and call center tools, has reportedly announced that online retailer BuySeasons adopted AltiGen call center technology to process up to 14,000 in-bound calls a day during the Halloween season. We know what you're thinking: Halloween season? Since when does somebody need to beef up the call center during Halloween season? Ever since that somebody's an online-only retailer of costumes, party supplies and Halloween decorations. Now go eat some more leftover candy corn.

11/6/2009 7:26:40 AM

Record and Rate Riffs on iPhones

This reporter's a sucker for news of any cool iPhone apps. If there are enough of them, why, Mrs. Reporter just may agree that it's the perfect Christmas present this year. And look -- here's another one no modern man should be without. Joy Entertainment, in partnership with iPhone application developer Big Nerd Ranch, has reportedly introduced an iPhone application that lets users generate musical riffs with their own instruments via the iPhone/iPod Touch.

11/6/2009 7:20:43 AM

Unified360 Welcomes Rasa Floors

Rasa Floors & Carpet Cleaning, described by Unified360 officials as one of Texas' fastest growing floor and carpet cleaning companies. Rasa Floors wanted something to help streamline communication with customers, according to Jim Barker, CEO of Unified360, saying it wanted a way of integrating their telephony infrastructure and systems with the core database and CRM.

11/6/2009 7:16:13 AM

Increasing Data Center Connectivity with Panduit's PIM Solution

While the ideal situation would be for all data center elements to run optimally and provide uninterrupted connectivity at all times, the reality, given changing requirements and accidental or potentially malicious security breaches and configuration changes, is that the infrastructure must be monitored at all times.

11/5/2009 11:25:37 PM

New Vodafone 360 Samsung M1 Handset Built on LiMo Platform Brings Rich, Personalized Mobile Experience to Customers

The LiMo Foundation, a global consortium of mobile industry companies, has reportedly released the Vodafone 360 Samsung M1 handset that is based on LiMo Platform Release 2. The device, which was developed by Samsung, leverages Vodafone 360 Internet services to bring a rich, personalized mobile experience to a broader consumer audience.

11/5/2009 7:10:39 PM

2010 Recovery Will be a 'U,' Not a 'V,' ADVA CEO Says

Global communications service provider revenue will grow steadily, and likely will accelerate into 2010, says Brian Protiva, ADVA Optical Networking CEO. That will be good news for many in the service provider business, compared to 2009.

11/5/2009 7:02:48 PM

COMMCO Switches from SAP to NetSuite OneWorld

In an effort to modernize its business operations and eliminate the high cost of maintaining and upgrading SAP's complex, on-premise software, Kansas City-based distribution and light manufacturing company COMMCO has reportedly switched its business software from SAP R/3 to NetSuite OneWorld.

11/5/2009 6:56:41 PM

4G Business Model Remains a Challenge

Mobile broadband represents something of a conundrum for the world's mobile service providers. On one hand mobile data revenues are growing fast and represent the obvious replacement for voice revenues as the industry's strategic revenue driver.

11/5/2009 6:32:18 PM

HTC Deploys SeaChange and RGB to Offer More HD Programming to Cable TV Subscribers

Horry Telephone Cooperative (HTC), a provider of telephone service to the residents of Horry County, South Carolina, which includes the towns of Myrtle Beach, North Myrtle Beach and Conway, has reportedly chosen the services of RGB and SeaChange to offer more high-definition (HD) programming to its cable TV subscribers and also realize new revenue by inserting ads from local advertisers into its programming.

11/5/2009 6:29:10 PM

Broadstripe Increases Speed of its Internet Service

Broadstripe, a provider of entertainment, information and communications, has announced that it has increased Internet speeds for the vast majority of its Maryland residential high-speed Internet customers at no additional cost.

11/5/2009 6:24:21 PM

Aberdeen Report Confirms the ROI on Unified Communications

A new report from market research firm Aberdeen Group concludes that UC does deliver measurable business value.

11/5/2009 6:17:50 PM

Call Genie Enters into Agreement with StatsFone

Call Genie Inc. has reportedly entered into an agreement with 970198 Alberta Ltd. (StatsFone), a Calgary-based Voice XML/TTS software development company, to provide a unique application in which sports fans can call and vote for player of the game, and receive ads and coupons through the caller experience.

11/5/2009 5:59:46 PM

USA Mobility Intros Two-Way Messaging Solution for Hospitals and Local Governments

USA Mobility, a Virginia-based provider of wireless messaging and communications services, has announced availability of its campus-based private messaging solution called I-LAND, which provides fast two-way messaging throughput within a campus area.

11/5/2009 5:55:14 PM

Switch and Data Expands Data Center Capacity in Atlanta

To meet the growing demand from customers, network-neutral data center and Internet exchange services provider Switch and Data is reportedly expanding its data center capacity in Atlanta with a new site at 180 Peachtree Street.

11/5/2009 5:51:04 PM

ASC Releases EVOip Server Software 9.0

ASC, a global provider of innovative solutions to record, analyze and evaluate communications, has announced the release of EVOip Server Software 9.0. This latest release is part of the company's new VoIP recording solution. Now offering post-compression of recorded calls and recording of screen activities, EVOip is available for both Windows and Linux operating systems.

11/5/2009 5:31:49 PM

Bell Mobility Plans to Offer SpinVox Voice-to-Text Service

SpinVox, a global provider of voice to content messaging, has announced that Bell Mobility plans to offer the SpinVox voicemail-to-text service across its wireless network. Bell Mobility plans to make this service available immediately.

11/5/2009 5:29:30 PM

ING Australia Set to Implement Verint's Impact 360 Workforce Optimization Suite

Verint Systems Inc. has announced that ING Australia Limited is set to deploy the next-generation Impact 360 Workforce Optimization suite from Verint Witness Actionable Solutions.

11/5/2009 5:26:17 PM

WideOrbit and Techtel Partner to Deliver Solutions to Australasian Market

WideOrbit Inc., a provider of business management software for Media companies and Techtel, an independent supplier to the broadcast television, radio and communications markets in the Australasian market, reportedly have partnered to deliver WideOrbit solutions to the Australasian region.

11/5/2009 5:24:12 PM

Network of One: Painting the Big Picture

Nokia Siemens Networks (NSN) has been creating a visionary picture of the way networks, services and applications will look around 2015 and considering the likely impact on the role of Communication Service Providers. (CSPs). The result is a wake-up call to a very challenging future.

11/5/2009 5:19:37 PM

Motorola Achieves New Milestone with On-Demand Video Streams

Motorola's Home and Networks Mobility business has reportedly achieved a new milestone by shipping more than one million on-demand video streams worldwide.

11/5/2009 5:03:13 PM

TeleHealth Becomes Strategic Partner Reseller of GE Healthcare

TeleHealth Services, a provider of on-demand patient education and communication solutions, has become a strategic partner reseller of GE Healthcare Monitoring Solutions nurse call and communication systems including Telligence, a platform designed for healthcare facilities to address patient communication challenges.

11/5/2009 4:57:00 PM

Nortel Rep Discusses Communications Technology in Business Planning and Disaster Recovery in Contact Centers

As contact centers evolve from being a passive post-sale customer service function to an increasingly critical part of the enterprise, BCP/DR is becoming more important. Learn how, during Nortel's free Webinar, Role of Communications Technology in Business Continuity Planning & Disaster Recovery for Contact Centers, held Nov. 10 at 2 p.m. ET.

11/5/2009 4:52:53 PM

Comtech Wins $1.6 Million SATCOM Equipment Order

Comtech EF Data Corp, a subsidiary of Comtech Telecommunications Corp. that develops satellite communication products, reportedly has won a $1.6 million order for satellite communications equipment.

11/5/2009 4:52:40 PM

inContact Emerges Leader in Hosted Contact Center Implementations

DMG Consulting has released a report that shows significant growth in the near future for the hosted contact center software market. One standout in the industry is inContact Inc., which enjoyed the most contact center implementations in 2008.

11/5/2009 4:48:57 PM

Jitterbug Acquires MobiWatch

Jitterbug reportedly has acquired MobiWatch, a company focused on developing Mobile Personal Emergency Response Services (M-PERS). Terms of the acquisition were not disclosed.

11/5/2009 4:46:25 PM

Nortel Leverages Amazon EC2, Offers On-Demand Access to Cloud-Based Real-Time Applications

Nortel said that it's providing enterprises the opportunity to trial and evaluate its communications applications portfolio over the Internet using the Amazon Elastic Compute Cloud(2) (Amazon EC2).

11/5/2009 4:42:07 PM

Zultys Names Lichtman as CEO

Most recently serving as president, small enterprise systems at Vertical Communications, Lichtman has over 25 years of telecom leadership to both private and publicly held companies.

11/5/2009 4:40:25 PM

MTSC Picks Verizon Business to Build New IT Platform

The Medical Transcription Service Consortium (MTSC) said that it has selected Verizon Business to build a new IT platform for the secure exchange of digitized transcriptions of physician-dictated patient notes.

11/5/2009 4:38:58 PM

InCharge Releases Hosted Reference System for SIP Security Interoperability Testing

InCharge Systems has released a hosted reference system of its ACerted Trust solution, which is available now for interoperability testing.

11/5/2009 4:35:45 PM

Energy Storage: A Key Smart Grid Component

Today, utilities address their spikes by resorting to more expensive backup energy sources. None of these, however, are storable, so this becomes a costly and inefficient solution. Energy storage solutions that could tap reserves from renewable sources would be better across the board. We're not there yet, but I suspect utilities could take some lessons learned from telco best practices in dynamic bandwidth management, and this is the type of dialog we're striving for at our next Smart Grid Summit.

11/5/2009 4:32:40 PM

WPCS Acquires Australia's Pride Electronic Security Systems

Communication infrastructure service provider WPCS International Inc. has reportedly purchased Australia's electrical and security services provider based in Queensland.

11/5/2009 4:32:11 PM

Americans Prefer Bose, Europeans, Sony, When it Comes to Bluetooth Headsets and Speakerphones

Market research firm Strategy Analytics has released a new report that finds that most vehicle owners in the U.S. prefer the Bose brand for Bluetooth headsets and speakerphones.

11/5/2009 4:27:18 PM

35 Million Netbooks Will Be Shipped in 2009: Report

In line with a prediction made earlier this year, almost 35 million netbooks will be shipped by manufacturers in 2009.

11/5/2009 4:07:24 PM

Smartphones Surpass 15 Percent of Cell Phone Shipments in China, Says In-Stat

With China's growing economy spreading the wealth all across the mainland, the smartphone market in the region is growing like never before.

11/5/2009 3:48:36 PM

Phone Systems: Small Business and Residential VoIP Services Markets Strong

Infonetics' biannual report, VoIP and UC Services and Subscribers, found that both residential and Business VoIP services continue to grow in demand despite the decline in spending for other communications.

11/5/2009 3:48:29 PM

Nokia Siemens Networks Launches High-Performance Site Solution for Mobile Operators

Telecom equipment maker Nokia Siemens Networks Wednesday launched its High-Performance Site Solution that the company says will help operators expand and modernize their mobile networks cost- effectively and rapidly.

11/5/2009 3:43:03 PM

EnerNex and NIST's Smart Grid Interoperability Panel Making Headway

While many companies and, most recently, government initiatives and organizations, are joining hands work towards evolving the smart grid movement, there are other movements within the smart grid sector. A recent announcement by EnerNex further solidifies the company's movement to pioneer a task that will expand and perfect the smart grid infrastructure in the telecom industry.

11/5/2009 3:42:20 PM

Email Server Q&A: SMBs Do More with Less Using IMail Server

To keep businesses running smoothly, small businesses are increasingly deploying the same technologies larger competitors are using - despite their size. As such, organizations are paying closer attention to certain IP communications tools, including anti-virus protection and data storage, to keep their competitive pace and prevent trouble down the road. Renee Hewlett, Internet marketing specialist at Ipswitch - messaging division, said small businesses are becoming smarter about their email server needs.

11/5/2009 3:34:26 PM

Avago Technologies Provides Critical IP to Juniper for Development of High-Performance Silicon

Avago Technologies has announced that it provided critical IP to Juniper Networks to enable the development of the company's high-performance silicon devices.

11/5/2009 3:33:02 PM

Broadview Networks Intros its New Nationwide Platform

Broadview Networks, at the Channel Partners Conference & Expo in Miami, introduced the company to new potential partners and signed new agency agreements.

11/5/2009 3:29:09 PM

Funambol Acquires Zapatec

Funambol, a provider of open source mobile cloud sync and push email for billions of phones, has reportedly acquired Zapatec, a provider of AJAX web 2.0 frameworks.

11/5/2009 3:25:10 PM

Cell Phone Memory Card Shipments Expected to Pick Up Again in 2010

Strategy Analytics's Handset Component Technology service's report entitled Cellphone Memory Card Revenues will Recover in 2010 after Two Bleak Years finds that total global shipments of cell phone memory cards was flat, at 444 million cards, in 2008 and 2009.

11/5/2009 3:20:44 PM

IVR Provider Suggests Ways to Improve Call Center

While many companies in the customer relationship management, or CRM, industry tend to focus on the satisfaction of its call center customers, there is another group that needs to be content in order to drive results: the callers.

11/5/2009 3:16:37 PM

Thomson WiFi Gateways in Compliance with Newly Ratified IEEE Standard

Thomson, a provider of solutions for the creation, management, delivery and access of content for the communication, media and entertainment industries, announced recently that its new generation WiFi-enabled cable gateways are fully compatible with the newly ratified 802.11n wireless technology standard by IEEE.

11/5/2009 3:11:01 PM

Utilimetrics Members Receive More Than $1 Billion in Stimulus Funds

Utilimetrics, the utility technology association, providing support for utilities and information about innovative technologies, announced recently that its members have received more than $1 billion in stimulus funds for infrastructure improvements.

11/5/2009 3:05:22 PM

Inter Mountain Cable Picks Sigma Systems for Device Provisioning and SIP Support

Sigma Systems, an enabler of Advanced IP Service Fulfillment solutions, announced recently that Inter Mountain Cable, a cable television company in the United States, has upgraded its broadband services solution to Sigma Systems' Device Provisioning Manager with support for Session Initiation Protocol (SIP) devices.

11/5/2009 3:00:25 PM

Sprint Goes Greener by Introducing Eco-Friendly Accessory Packaging

In an effort to go greener, Sprint has redesigned the packaging for its extensive wireless accessory line with eco-friendly materials.

11/5/2009 2:56:18 PM

Exar Selects Cadence as Mixed-Signal EDA Provider

Exar Corporation, which delivers highly differentiated silicon, software and subsystem solutions for industrial, datacom and storage applications, reportedly has signed an expanded business agreement to establish Cadence as its leading chip planning and mixed-signal design solutions provider.

11/5/2009 2:51:39 PM

Acentic Partners with Philips

Acentic, a supplier of digital interactive TV (iTV) systems for the hotel industry, has partnered with Philips to create Europe's set top box (STB) free high definition viewing experience for hotel guests.

11/5/2009 2:46:53 PM

UTStarcom Announces New Contract with Subsidiary of SARFT

UTStarcom Inc., a major player in IP-based, end-to-end networking solutions and international service and support, has announced a new contract with China's Bureau of Radio and Television of Santai County, Sichuan Province, a subsidiary of SARFT.

11/5/2009 2:42:27 PM

FreedomVOICE Advocates Telecommuting with Rise of H1N1 Virus

An Encinitas, Calif.-based hosted VoIP PBX provider is recommending a solution that can help businesses owners stay productive and help reduce the number of employees who might catch the H1N1, or so-called swine flu – telecommuting. FreedomVOICE, the company behind the FreedomIQ hosted VoIP PBX, said telecommuting is the new weapon companies can use to fight the rise of swine flu cases.

11/5/2009 2:42:16 PM

Major Canadian Oil Production Company Leverages Vecima's WiMAX Solution

A major Canadian oil production and distribution company has reportedly deployed Vecima Networks's 3.5 GHz VistaMAX WiMAX Solution in order to enhance its ability to monitor as well as control its distributed production systems on site. The name of the Canadian customer was not disclosed.

11/5/2009 2:37:38 PM

NetWitness Launches NextGen Version 9.0

NetWitness Corporation, a specialist in network monitoring and forensics, incident response, data leakage and content monitoring and compliance, has reportedly unveiled version 9.0 of its NextGen enterprise network forensics and advanced threat intelligence platform.

11/5/2009 2:34:09 PM

LogicalSolutions.net Opens New Enterprise Class Datacenter

LogicalSolutions.net, a provider of advanced data center solutions, web site design, and application development, has launched its new enterprise class data center.

11/5/2009 2:31:29 PM

Canada's Public Mobile Selects TeraGo Networks

TeraGo Networks Inc., a national broadband service provider to businesses in Canada, reportedly has been selected by Public Mobile to assist in launching Canada's newest cellular network by providing wireless backhaul services for a portion of its planned network deployment.

11/5/2009 2:28:10 PM

iTokk Announces Commercial Release of iTokk Click-to-Call

iTokk Inc., a communications company offering next-generation telephony solutions for consumers and businesses, has announced commercial availability of its Click-to-Call solution following a successful one year beta period.

11/5/2009 2:20:44 PM

Ayuda Networks Enters into Partnership with The Planet

Ayuda Networks, Inc., a provider of IT infrastructure connectivity and IT hosting, data connectivity, and strategy solutions for the enterprise market, reportedly has entered into a new partnership with The Planet and its Partner Plus Channel Program.

11/5/2009 2:15:48 PM

Verizon Wireless' New Motorola DROID Takes Manhattan

To celebrate the launch of its Motorola DROID handset, Verizon Wireless will create an interactive experience in New York City on Friday called DROID Does Times Square. This experience will let callers control two of Times Square's largest digital billboards – the NASDAQ and Reuters signs – using only voice commands.

11/5/2009 2:00:25 PM

Business Phone Systems: Report Finds UC Investment Pays for Itself

To optimize communications and productivity in the workplace, Unified Communications or UC, brings together E-mail, conference calls, Instant Messaging and other communications in a converged communications environment.

11/5/2009 1:48:08 PM

InfoSonics Brings verykool i305 Cell Phone to Central America

InfoSonics Corporation, a provider and a distributor of wireless handsets and accessories serving Latin America, recently announced that carriers in Central America have approved its latest cell phone, verykool i305.

11/5/2009 1:44:38 PM

Mariner to Participate in Cisco's TelcoTV Workshop

Mariner will be participating in Cisco's IPTV workshop at the TelcoTV 2009 Conference and Expo to be held Nov. 10-12 in Orlando, Fla. Mariner provides innovative IP video solutions and technologies to the expanding IPTV industry.

11/5/2009 1:38:16 PM

Health Robotics to Launch i.v.SOFT Workflow Engine at ASHP in Las Vegas

Health Robotics will be launching its new i.v.SOFT Workflow Engine at the American Society of Health-System Pharmacists' Mid-Year Meeting to be held Dec. 6-10 in Las Vegas. With i.v.SOFT Workflow Engine, Health Robotics has become the first company in the world to provide a total automation solution that provides automated process control and patient safety in the I.V. Room.

11/5/2009 1:33:34 PM

Edu1world Teams Up With eThority to offer 'edu1world Data Explorer'

Edu1world has entered into a strategic alliance with eThority to offer edu1world Data Explorer, a user-friendly front end to edu1world research data. Powered by eThority Enterprise Edition, edu1world Data Explorer will enable higher education decision makers to access, analyze, explore and create in-depth reports from edu1world's proprietary database. Available on edu1world.org, the edu1world Data Explorer will be free to full time higher education employees.

11/5/2009 1:28:03 PM

Alcatel-Lucent TeleHealth Manager Cleared by the U.S. Food and Drug Administration

The Alcatel-Lucent TeleHealth Manager has been cleared by the U.S. Food and Drug Administration (FDA) for marketing in the United States. The Alcatel-Lucent TeleHealth Manager is a secure and reliable remote patient monitoring solution. Alcatel-Lucent provides fixed, mobile and converged broadband networking, IP technologies, applications and services.

11/5/2009 1:17:25 PM

Newton Selects Broadcom Bluetooth for MoGo Talk Headset

Broadcom Corporation, a provider of semiconductors for wired and wireless communications reportedly announced that Newton Peripherals the maker of the MoGo Mouse has selected its Bluetooth technology for the new MoGo Talk headset.

11/5/2009 12:44:54 PM

Greening the Data Center: Best Practices for Optimizing Performance

For businesses greening their data centers, it's not only an act of kindness to the earth, but to their bottom line as well.

11/5/2009 12:31:43 PM

Choosing the Right Time to Replace a Fax Server or FoIP Solution

These days, everyone is trying to save a buck. And it's no wonder during a tight economy. But even with signs of an economic recover, business owners are still often holding off on plans to replace old technology. When a product works, too often businesses owners become complacent and wait. But waiting too long can be a costly mistake. Old technology can be expensive in many ways. And in the weak this economy, companies need to account for every dollar and make it count.

11/5/2009 12:31:13 PM

First Mobile Phone-Based Telehealth Solution Now Available

Entra Health Systems and the Telemedicine Reference Center Ltd., or TRCL, of Dhaka, have launched the world's first integrated mobile phone-based telehealth network.

11/5/2009 12:29:18 PM

Satisfaction Quotient: When Does a Fax Server or Fax Over IP Solution Need Replacing?

We all get complacent when a product is in place and working. The phrase, no harm, no foul comes to mind, but it is not necessarily correct. Old technology can be costly in several ways, which is definitely harmful. And in this economy, companies need to watch every dollar. The key to determining when any product needs to be replaced is based on several criteria, but many are paramount:

11/5/2009 12:28:07 PM

Newtec Launches Broadcast Modulator Channel on TMCnet's Satellite Site

(Norwalk, Conn. – Nov. 5, 2009) Technology Marketing Corporation today announced that the Broadcast Modulator channel, sponsored by Newtec, has been launched as the newest addition to the TMCnet channel program.

11/5/2009 12:27:49 PM

NitroSecurity Announces MARS Migration Program

NitroSecurity, specializing in performance security information and compliance management solutions, reportedly announced a new MARS Migration Program for organizations which are impacted by Cisco's new policy on event source support.

11/5/2009 12:21:41 PM

Zend and Oracle Deliver Linux and PHP Solution

Zend Technologies and Oracle are working together to deliver an integrated and optimized enterprise-class Linux and PHP solution that will be used for deploying and managing business-critical Web applications.

11/5/2009 12:06:18 PM

Spanish Auto Dealership Deploys AeroScout WiFi Asset Tracking System

AeroScout announced today that the Valencia, Spain-based Mercedes-Benz dealership has successfully deployed its Vehicle Tracking and Management system.

11/5/2009 12:01:19 PM

MobiHand Debuts On-Device Theme Store for BlackBerry Devices

MobiHand Inc., a provider of mobile content and application stores, reportedly announced the introduction of the MobiHand On-Device BlackBerry Theme Store which provides access to themes and exclusive deals for personalizing the BlackBerry device's look and feel.

11/5/2009 11:52:43 AM

UTStarcom Signs New Deal with China's Government Agency

UTStarcom, an IP-based, end-to-end networking solutions and international service and support provider, has announced a new customer deployment with the Bureau of Radio and Television of Santai County, Sichuan Province, a subsidiary of Beijing-based government agency SARFT.

11/5/2009 11:45:51 AM

Sybase Advances iPhone Adoption for Database and mBanking Solutions

Sybase, Inc., a provider of enterprise and mobile software, has released new product offerings for the iPhone as a platform for mobile banking for both internal employees and external end users. The new capabilities enable secure device management, rich application development, as well as a complete solution for mobile banking.

11/5/2009 11:41:15 AM

RCN Provides Wideband Cable Modem Options to SMBs

RCN Corporation, a broadband services provider delivering all-digital and high definition video, high-speed internet, announced that RCN Business Services is expanding its data product suite by introducing wideband cable modem offerings through the rollout of DOCSIS 3.0 technology to the SMB market.

11/5/2009 11:35:06 AM

ECI Telecom Helps Power Utilities Transition to Smart Grids

ECI Telecom, a provider of networking infrastructure solutions, has added built-in support for interfacing with teleprotection equipment through optical fiber links.

11/5/2009 11:31:24 AM

Yealink: Design and Cost Key Differentiators for IP Phones

When it comes to IP phones, it's not easy to stand out in a market of highly functional, high tech communications devices. But if the price tag's reasonable and the design is sleek and functional, an IP phone maker has a fighting chance.

11/5/2009 11:02:32 AM

ABI Research Says Personal Robot Sales to Exceed $5 Billion by 2015

ABI Research, provider of analysis and quantitative forecasting of trends in global connectivity and other emerging technologies, has reported a significant development in personal robot market in recent years. It is beyond just toys, although even in entertainment robots, there has been substantial improvement over the wind-up robots of the past, company officials said.

11/5/2009 11:00:04 AM

Polycom Co-Founder and CTO to Deliver Keynote Address at ITEXPO East 2010 in Miami

Jeffrey Rodman's Speech Scheduled for Wednesday, January 20th at Leading IP Communications Conference

11/5/2009 10:50:03 AM

Call Center Solutions Provider Contactual Inks Reseller Deal with Holland-based HTSE

Hosted call center solutions provider Contactual has increased its presence in Europe thanks to a new reseller partnership with Holland-based telephony and call center software provider HTSE.

11/5/2009 10:40:51 AM

Siemens Enterprise Communications Enables Tweets to Instruct UC

Siemens Enterprise Communications Group this week announced a new capability that marries social networking phenomenon Twitter and its own OpenScape unified messaging solution to allow tagged words in Tweets to launch or otherwise direct various types of communications sessions.

11/5/2009 10:30:03 AM

MedFlash Enhanced By Improved AllOne Mobile Cell Phone Application

AllOne Health and Connectyx Technologies Holdings Group recently announced that they would be forging a strategic partnership to better enable their consumers to track their health information on the web. This will be done with the help of mobile USB devices and cell phones in an integrated and secure step. This will be sold as a package in retail locations across the nation by December 2009.

11/5/2009 10:27:51 AM

GSMA Unveils New European Mobile Manifesto

The global representative body of the communications sector, the GSMA, recently launched the latest European Mobile Manifesto which places strong emphasis on achieving important ICT policy objectives of the European Union. These relate mainly to drive economic performance and efficiencies, to safeguard interests of consumers and to optimize usage of environmental friendly technology.

11/5/2009 10:23:15 AM

PAETEC Posts $396.7 Million in Revenue for Q3, Maintains Guidance

Officials at PAETEC Holding Corp. say that though revenues of $396.7 million for the quarter are down from one year ago, that they're positioning themselves in terms of personnel, partnerships and products to emerge strong from the down economy.

11/5/2009 10:21:55 AM

Polycom SoundStation Conference Phones Meet Avaya Compliance

Polycom, a Pleasanton, Calif.-based provider of telepresence, video and voice communications solutions, announced that its standards-based company SoundStation IP 6000 and SoundStation IP 7000 conference phones are now compliant with Avaya solutions. The SoundStation conference phones, which feature Polycom HD Voice, are interoperable with Avaya Aura Communication Manager, Avaya IP Office and Avaya Integral solutions from Avaya, a provider of business communications applications, systems and services.

11/5/2009 10:20:14 AM

Vizada Selected as Inmarsat Distribution Partner for Satellite Phone Services

Vizada, an independent satellite communications provider, has been selected by Inmarsat as a distribution partner for its Global Satellite Phone Services, or GSPS.

11/5/2009 10:16:58 AM

BLADE Network Technologies Adds New Offices in Middle East and Africa

Data center networking specialist, BLADE Network Technologies Inc. has reportedly opened new sales and support office in the United Arab Emirates, or UAE, to serve customers throughout the Middle East and Africa.

11/5/2009 10:11:48 AM

D-Link Managed Switches Gets IPv6 Ready Logo Phase-2 Certification

D-Link Middle East, computer network solutions provider for consumers and businesses, has reportedly received IPv6 Ready Core Logo Phase-2 certification from the IPv6 Forum, for its xStack DGS-3400 series, xStack DES-3200 series, xStack DES-3528/52 series, DGS-3610 series and DES-7200 chassis series switches.

11/5/2009 10:08:42 AM

Sectra's New Voice Encryptor Provides Added Protection for Calls

Sectra will be launching the new Panthon voice encryptor that enables European government authorities to protect their sensitive telephone calls from eavesdropping at an upcoming industry event. Sectra provides efficient and future-proof products to niche markets with long-term growth potential.

11/5/2009 10:05:47 AM

Samsung's New European Research Reveals Eco-Expectations of Travelers

The findings of a recent European research project by Samsung Electronics Europe reveal the importance of the environment to today's travelers and the green credentials they expect in the hotels they visit. Samsung Electronics Co., Ltd. provides semiconductor, telecommunication, digital media and digital convergence technologies.

11/5/2009 9:58:12 AM

Tri-Screen Connection Provides Triple Play Strategy For Broadband

The Tri-Screen Connection has presented the company's new triple play that incorporates the three most commonly used screens, namely TV, PC and Mobile Device in a technological solution to address the call for convergence. The solution is easy-to-use, readily extensible and integrated.

11/5/2009 9:50:21 AM

Adobe Updates Acrobat Connect Pro Web Conferencing Solution

Adobe Systems Incorporated has launched updates to its Adobe Acrobat Connect Pro Web conferencing solution. The new updates will enable organizations to provide rich communication and collaboration experiences for their employees, partners and customers.

11/5/2009 9:47:09 AM

Brazilian DSNG Operator Casablanca Online Purchases Newtec Broadcast Modulators to Cover Next Summer's World Cup

Just in time for next summer's World Cup soccer tournaments, Casablanca Online, a Brazilian DSNG operator, has announced it will use Newtec's broadcast modulators to cover the games in South Africa.

11/5/2009 9:41:17 AM

GlobeCast Australia Upgrades Operations Center with Newtec DVB-S2 Broadcast Modulator

GlobeCast Australia's Sydney broadcast operations center has announced it will now provide new services for clients that are uplinking and downlinking HD program content.

11/5/2009 9:36:24 AM

Newtec Launches Broadcast Modulator Channel on TMCnet

11/5/2009 9:32:42 AM

Bandwidth.com Announces the Public Beta of its Phonebooth OnDemand System

Business communications provider, Bandwidth.com, has reportedly unveiled the public beta of its next-generation cloud phone system, Phonebooth OnDemand.

11/5/2009 9:30:30 AM

Telecom Companies Intro New Standard for Voice, SMS Services over LTE

In an effort to ignite the deployment of Long Term Evolution, a team of telecom companies have banded together to develop a standard to introduce and deliver voice and SMS services over LTE networks. Companies including AT&T, Orange, Telefonica, TeliaSonera, Verizon, Vodafone, Alcatel-Lucent, Ericsson, Nokia Siemens Networks, Nokia, Samsung Electronics Co. Ltd., and Sony Ericsson have developed a technical profile for LTE voice and SMS services dubbed the One Voice initiative. Under it, the profile defines a set of existing 3GPP-specified functionalities that network vendors, service providers and handset manufacturers, can use as a standard to offer compatible LTE voice solutions.

11/5/2009 9:16:52 AM

ImmersiFind Licenses its Suite of Search Platforms to La Gran Guia S.A. Services

Texas-based ImmersiFind Inc., an enabler of multi-platform local search solutions, has signed a multi-year agreement to license its full suite of local search platforms to La Gran Guia S.A. Services.

11/5/2009 9:15:20 AM

In Broadcast Modulator Market, Reliability is Key

There's a saying at Newtec that if all our equipment would fail at the same time 1.5 billion people would notice it. Therefore, the reliability of equipment is crucial.

11/5/2009 9:14:08 AM

SEPCO to Deploy UTStarcom's NetRing Transport Network Product Portfolio

UTStarcom has secured a contract with Shandong Electric Power Corporation, or SEPCO, for its recently launched NetRing Transport Network product portfolio, or NetRing TN.

11/5/2009 9:12:24 AM

PlantCML Unveils its Self-Registration Portal for Emergency Notification System

PlantCML reportedly announced the release of its Self-Registration Portal or SRP for the patented REVERSE 911 emergency notification system. This gateway will enhance public safety operations in a proactive way by gathering contact information from the community for improving communications during emergencies.

11/5/2009 9:10:11 AM

ASCI in Netherlands Deploys BLADE RackSwitch GbE Switches

BLADE Network Technologies, Inc. specializing in data center networking, has reportedly announced that its BLADE RackSwitch G8124 and G8000 10 Gigabit Ethernet or GbE switches have been deployed by The Netherlands' Advanced School for Computing and Imaging or ASCI.

11/5/2009 9:07:18 AM

Telus Scores with New 3G+ Wireless Network

Canadian communications carrier Telus has scored a hat trick-- three goals in a single game—with its broadband wireless expansion program that it hopes will win over Canadian customers against competitors Bell Canada and Rogers.

11/5/2009 9:04:58 AM

AudioCodes Launches MSBG PLUS Open Platform for UC

AudioCodes, provider of Voice over IP technologies and Voice Network products, has reportedly introduced an open platform for Unified Communications called, MSBG PLUS, specifically for SMEs.

11/5/2009 8:50:20 AM

Infusionsoft Taps Lee for New Biz Dev Department

Infusionsoft, which sells automatic follow-up software for small businesses, has announced the creation of a Business Development department aimed at cultivating strategic partnerships, company officials said.

11/5/2009 8:47:25 AM

Contact People Predicts Recruitment Boom, Increasing Difficulties

Sydney-based Contact People, a specialist contact center consultancy in recruitment and home agent managed services, claims that, with the predicted recruitment boom next year, the time to get your ducks in a row is right now.

11/5/2009 8:43:52 AM

ShareMethods Puts ShareSpaces on AppExchange

ShareMethods has announced the availability of ShareSpaces for AppExchange on the Salesforce.com AppExchange.

11/5/2009 8:19:30 AM

Pyramid Research Study: Ringtone Tanking In Latin America

According to the latest forecast data from Pyramid Research, Ringtone isn't where you want to be in Latin America.

11/5/2009 8:08:27 AM

Bank of Hawaii Implements Everbridge Aware Emergency Notification System

Bank of Hawaii, primary subsidiary of Bank of Hawaii Corp., a regional bank holding company, has reportedly selected Everbridge's Aware emergency notification system to improve business continuity communications, automate critical communications and to communicate during pandemics, such as the H1N1, or swine flu, outbreak.

11/5/2009 8:00:00 AM

Study: Entertainment Spending Looking Jolly For Christmas

The latest Entertainment Trends in America tracking study, published by the NPD Group, finds that many consumers expect to be spending the same amount on traditional entertainment categories during the Christmas season, even as their participation in newer forms of entertainment continues to rise.

11/5/2009 7:53:52 AM

CompanionLink Updates Two-Way Synchronization for Microsoft Office Outlook

CompanionLink Software, a provider of synchronization solutions, has announced an update to their two-way sync solution for Microsoft Office Outlook with Business Contact Manager, or BCM.

11/5/2009 7:43:44 AM

4GWE Product of the Year Awards Extended Deadline

Technology Marketing Corporation, or TMC, and Crossfire Media announced today an extension for its 4GWE Product of the Year Awards applications. Extended deadline is Nov. 11, 2009. 4GWE is one of the fastest growing Web sites dedicated to 4G technologies.

11/5/2009 7:35:34 AM

LinkTrust and RingRevenue Join Forces to Offer Pay-Per-Call Services

LinkTrust and RingRevenue are collaborating efforts to offer pay-per-call services for merchants and networks. As a result of their joint efforts, new streams of revenue will be opened for players in the performance based marketing industry.

11/5/2009 7:30:29 AM

E911 Hosted Solutions Podcast: Customizing Businesses' E911 Solutions

Implementing Enhanced 911, or E911, services is no easy task. That's because every company has different needs, wants and requirements, according to E911 hosted solutions provider 911 ETC. In a recent interview, Theresa Stockton, operations manager of 911 ETC, talked about how the company's hosted solution can meet the needs of various organizations – no matter their size or location.

11/5/2009 7:04:13 AM

DiVitas Ups the Mobile UC Ante

There's a new Web client for smartphones and desktop PCs: nothing to download.

11/4/2009 8:17:28 PM

North American Financial Sector Outsourcing Expands, Global Outsourcing Market Drops: Everest

North American banking and financial services firms signed twice as many outsourcing deals in the third quarter as compared to the second quarter this year.

11/4/2009 8:09:50 PM

Protecting its 3G Lead, Rogers Introduces New Smartphones

The company announced that the Nokia N86 smartphone will soon be in the same game as the just-launched Rogers-exclusive LG Eve as well as the Rogers-exclusive Sony Ericsson Xperia X1.

11/4/2009 8:05:56 PM

IneoQuest Debuts New Solutions to Analyze Content Quality Streamed to Apple iPhone

Multiple Cricket HLS probes located across the network can be integrated to IneoQuest' iVMS for efficient correlation of real-time measurements captured at the Cricket locations.

11/4/2009 8:02:25 PM

Bell's New Broadband, Video-Enabled HSPA Network Now Live Across Canada

Bell Canada is now out the gate with its anticipated 3G GSM HSPA-based broadband wireless network, just in time for the Vancouver 2010 Olympic and Paralympic Winter Games for which it is Premier National Partner and the Exclusive Telecommunications Partner.

11/4/2009 7:06:34 PM

Gustavus Adolphus College Deploys Amcom Enhanced 911 Solution

Amcom Software has announced that Gustavus Adolphus College has completed the implementation of its Amcom enhanced 911 (E911) solution, raising the level of safety across its 340-acre campus for students, visitors, faculty and staff.

11/4/2009 7:00:25 PM

T-Mobile Needs Better Explaining – And Fast

Even by today's relaxed standards for voice quality and mobile phone service, T-Mobile has a lot of explaining to do if it doesn't expect more customers to depart it for the more reliable networks of Sprint and Verizon.

11/4/2009 6:58:17 PM

NewsProNet and WorldNow Announce Online Video Distribution Agreement

The HealthDay TV video reports that are co-produced with HealthDay news service, one of the health news organizations in the U.S., covers the latest discoveries, breakthroughs, treatments and trends in medicine and healthcare.

11/4/2009 6:50:07 PM

Cross Telecom Forms Strategic Alliance with Worldstone International

This move is expected to help Cross to better serve its customers from an international perspective, with seamless collaboration, integration and service in every major country throughout the world.

11/4/2009 6:43:56 PM

Lightower Expands All-Fiber Network in northern New Jersey

Lightower Fiber Networks, a metro fiber network and bandwidth service provider serving the northeast U.S., is expanding its state-of-the-art, all-fiber network in northern New Jersey.

11/4/2009 6:38:47 PM

Frost and Sullivan Survey Reveals Contact Centers' 2010 Plans

What are contact centers planning for 2010 in the way of improvements, innovations and investments?

11/4/2009 6:35:32 PM

Kelly Services to Offer Free Call Center Training

According to the company officials five Kelly Services offices in southeast Michigan are offering Agents of Excellence training the weeks of November 9 and November 16.

11/4/2009 6:25:44 PM

ethosIQ Teams up with Genesys

This type of data analysis will uncover issues or problems with the call path that cannot typically be discovered using traditional business intelligence methodologies.

11/4/2009 6:16:38 PM

Panasonic Selects Teridian Semiconductor Device

According to Teridian officials, the 73M1903 is designed for embedded soft modem and voice applications including multi-function printers, facsimile terminals, satellite set-top-boxes, POS terminals and IP phones.

11/4/2009 6:08:03 PM

Sprint Unveils Dell Inspiron Mini 10 Notebook Powered by its 3G Network

The Dell Inspiron Mini 10 is said to be the notebook with every features users want in a mobile companion.

11/4/2009 5:58:45 PM

RadiSys, Aricent and 6WIND Host Educational Webinar to Address Challenges of 4G Migration

As 4G mobile networks such as LTE gain momentum in consumer and business markets, carriers are looking for ways to lure media-savvy mobile users into their subscriber base. But doing this means facing stiff competition.

11/4/2009 5:24:37 PM

Cisco Sales Fall 13 Percent; Networking Giant Beats Expectations

Calling the first quarter of FY 2010 very strong given the challenges of the global economy, San Jose, Calif.-based communications giant Cisco reported better-than-expected quarter results.

11/4/2009 5:21:15 PM

Lower Fiber-to-Home Costs Might Drive More Penetration

BT now says it will deploy FTTH to about 2.5 million U.K. homes and businesses, more han doubling the one million locations it earlier had planned to reach.

11/4/2009 5:14:48 PM

Tata Communications Selects RedSeal's Software

Tata Communications, a global provider of advanced communications solutions, reportedly has selected RedSeal's software to continuously monitor security and compliance across its world-wide network.

11/4/2009 5:08:51 PM

Net Neutrality and the Spectrum Quest

The Defense Department, the largest user of domestic spectrum, is already drawing the battle lines. Spectrum is the oxygen required for the war fighter, the head of the department's spectrum organization recently warned. Piling on, an Army Colonel said, We can never have enough bandwidth. The ability to convince the DoD to part with some of their spectrum, like they did in 2002, would seem especially challenging in the midst of two wars.

11/4/2009 5:07:22 PM

Dash Carrier Services and VIXXI Solutions Enter into Agreement

The merged company will continue to offer services under the respective Dash and VIXXI brands, with all operations integrating under the Dash corporate umbrella in 2010.

11/4/2009 5:05:20 PM

Harris Completes Qualification Testing of U.S. Navy Multiband SATCOM Terminal

Harris Corp. announced it has successfully completed system qualification testing of a satellite terminal that will provide U.S. Navy personnel onboard frigates, cruisers and destroyers with access to the Internet, video and other broadband services.

11/4/2009 4:55:07 PM

New Version of SugarSync for Business Released

Company officials said that SugarSync for Business is ideal for highly-mobile, digitally-connected professionals to keep important data at their fingertips, in the office and on-the-go.

11/4/2009 4:41:37 PM

ShoreTel Earns Best IP Telephony Provider for Six Consecutive Years

The Nemertes PilotHouse awards program for IP telephony offers independent insight into performance of the vendors in the eyes of their business customers.

11/4/2009 4:35:38 PM

DiVitas Mobile UC Client Now Supports Android, Blackberry, iPhone and Desktop

With the new Web client support for the Android, Blackberry and iPhone, as well as a desktop soft client, DiVitas officials claim that their client is the most customer-friendly choice mobile UC solution in the market.

11/4/2009 4:30:19 PM

County of Hunterdon Deploys BridgeWave's AR60 and AR80X Point-to-Point Wireless Links

The BridgeWave links provide full gigabit Ethernet capacity to support disaster recovery applications and other records essential to maintaining operations for local government agencies.

11/4/2009 4:22:16 PM

T-Mobile Czech Republic Deploys Cisco's IP Backbone for Release 4 Mobile Architecture

Mobile operator T-Mobile Czech Republic and Cisco have announced that T-Mobile has deployed a new Internet protocol backbone to provide a unified infrastructure for its Release 4 mobile architecture.

11/4/2009 4:19:52 PM

Junkins Takes Over as NTT America's Technology Chief

In his new role, Junkins will spearhead the company's technology procurement strategy and vendor selection, industry relations and standardization efforts.

11/4/2009 4:10:16 PM

Hosted VoIP Phone Systems Flourish

FreedomVOICE, an Encinitas, California-based hosted VoIP PBX provider, boasts their FreedomIQ solution is proof that more businesses are moving to hosted VoIP as the service is being adopted by new businesses each day.

11/4/2009 4:07:34 PM

Smartphone Sales to Take Over Standard Mobile Phones by 2012: Report

More than 1.1 billion mobile phones are likely to be sold in 2009 worldwide, but the real revenue earners for the phone makers are smartphones, says market research firm Infonetics.

11/4/2009 4:05:50 PM

Free White Paper Offers '10 Tips to Weather the Challenging Economy in Your Call Center'

Back in the good old days of the 1980s, inbound call centers operated on a static model where pretty much the same number of agents was scheduled for each shift – whether things were busy or not.

11/4/2009 4:04:32 PM

Mobile Phone Subscribers May Reach 5.9 Billion by 2013: Study

Campbell, Calif.-based communications industry market research firm argues that the increasing number of mobile phone subscribers in China and India are making Asia Pacific the world's largest mobile subscriber region.

11/4/2009 4:00:31 PM

Are Operating Systems More Important in Smartphone Market?

Consumers have not traditionally bought their mobile phones based on the operating system that powers it. But that might be changing, at least in the smartphone market.

11/4/2009 3:54:58 PM

Jinyoung Intros Environmentally Friendly LED Programmable Signs

From company management systems to holiday preparation to home energy systems, companies are taking as little – or as much – of the idea of creating an environmentally friendly professional platform to heart.

11/4/2009 3:53:11 PM

Cisco, EMC, and VMware Intro Virtual Computing Environment Coalition

The companies said that the coalition has been created to accelerate customers' ability to increase business agility through greater IT infrastructure flexibility.

11/4/2009 3:48:30 PM

Avistar Releases Avistar C3 Software Editions for Both Microsoft and Citrix Platforms

Avistar, a provider of business-class desktop videoconferencing technology, has released new editions of its Avistar C3 software for both Microsoft and Citrix platforms.

11/4/2009 3:37:25 PM

Samsung Electronics Collaborates with Microsoft for Efficient Usage in Computers

Samsung Electronics has announced that it will collaborate with Microsoft on efficient energy usage in computers.

11/4/2009 3:32:59 PM

ESTOS and snom Team Up to Bring UC and CTI to VoIP Phones

snom Technology AG announced today it has joined forces with unified communications service provider ESTOS to ease the deployment of Microsoft TAPI-enabled business applications.

11/4/2009 3:28:15 PM

AT&T, Qualitynet and NavLink Team to Extend AT&T Global Network to Kuwait

AT&T has announced that it has extended the AT&T network through a new node in the Middle East.

11/4/2009 3:27:38 PM

APconnections Announces Carrier Class 4.0, Latest Up Gradation to NetEqualizer

Lafayette, Colo.-based APconnections, a provider of plug-and-play bandwidth shaping products, announced the availability of its latest NetEqualizer software release, Carrier Class 4.0, which is capable of offering carrier-class network traffic shaping.

11/4/2009 3:19:52 PM

Sybase 365 to Provide SMS Notifications and Mobile Marketing Services for Western Union

The company, as part of the pact, will provide services to enable Western Union to interact with and engage its consumers with SMS-based notifications and mobile marketing campaigns.

11/4/2009 3:04:43 PM

Skycasters' Landefeld Suggests Satellite Plan for Broadband Stimulus Movement

With broadband stimulus funding still in limbo, other industry sectors are seeking out ways to improve telecommunications by divulging into other venues, as well as broadband. And, in the current economic recession, every new project idea or suggestion helps.

11/4/2009 2:53:35 PM

T-Mobile Joins the Wi-Fi Alliance as Sponsor Member

Bellevue, Wash.-based T-Mobile USA, Inc. reportedly has joined the Wi-Fi Alliance as a sponsor member.

11/4/2009 2:47:45 PM

China Unicom Signs Up 5,000 New iPhone Users

Only one week after Apple, Inc. introduced the iPhone to Hong Kong users, China Unicom, the country's second-biggest mobile-phone company, reported that it already has signed up 5,000 users.

11/4/2009 2:42:12 PM

White Door Inks Marketing Deal with Nordic Greentech

White Door Inc., a subsidiary of Critical Solutions Inc., reportedly has entered into an agreement with the Danish company Nordic Greentech for the sales and marketing of its renewable energy source trailers.

11/4/2009 2:31:34 PM

Switch and Data to Expand Atlanta Data Center Capacity

The expansion is mainly aimed at meeting the growing demand from existing and new customers in the market.

11/4/2009 2:25:25 PM

Telcobuy Wins Contract with Alcatel-Lucent

According to Telcobuy officials, the five-year supply chain management contract includes end-to-end order fulfillment from warehousing to freight logistics.

11/4/2009 2:19:14 PM

Web Conferencing: A Complement to Face-to-Face Meetings

There's nothing like a face-to-face meeting. The live interaction between people satisfies an often-needed emotional connection. But with the rise of conferencing solutions, one has to wonder what implications the technology could have outside the business world. Can conferencing solutions, for example, be somehow useful at an airport? Some industry officials may be exploring that answer.

11/4/2009 2:16:57 PM

Egnyte Study Points to Growing Importance of Mobile Data to Small Businesses

If the growth in the number of consumers using smartphones for work-related purposes isn't enough reason to reconsider your wireless management strategies, consider the latest smartphone usage study commissioned by Egnyte and conducted by market research firm Decision Analyst.

11/4/2009 2:05:29 PM

Call Center Scheduling Solutions Allow for Quick Comparison of ACD Logon, Time Clock Entries

What's the best way to ensure agent time is being used efficiently? Simple: You compare ACD logon time to time-clock entries.

11/4/2009 1:52:38 PM

Broadband Stimulus: U.S. Government Cuts Off Funding to ACORN

As the clock continues to tick as broadband stimulus hopefuls await the outcome of their fate, it is clear that out of the nearly 2,200 applicants, one group has definitely not made the cut.

11/4/2009 1:50:07 PM

Pakistan's Ufone Signs Agreement With Teradata

PTML, a wholly owned subsidiary of Pakistan Telecommunication Corporation and that markets itself under the brand name Ufone, has signed an agreement with Teradata Corporation to expand its Teradata Active Enterprise Data Warehouse.

11/4/2009 12:29:39 PM

NET Expands Interoperability Features with New Release

Matthew Krueger, vice president of marketing and business development, says branch offices that can't afford to install and maintain mediation servers to normalize codecs for OCS might find this an attractive option both for that codec translation and to offer survivability via rerouting OCS traffic if the WAN goes down.

11/4/2009 12:29:05 PM

HD Audio Continues Momentum

The new HD products introduced by Polycom this week at VoiceCon include the SoundPoint IP 335 desktop phone and the CX300 desktop phone. The 335 is an entry-level SIP phone list priced at $199. With the introduction of this product, Tim Yankey, director of product marketing of voice communications solutions, says that Polycom now offers HD voice in a range of products ranging from the high end to the lower end.

11/4/2009 12:27:10 PM

SonicWALL Unveils VoIP Firewall, Releases New Version of E-Mail Solution

Patrick Sweeney, vice president of product management, tells TMCnet that the stateful inspection firewalls popular today have no view into payloads, but to look into the payload with existing products would introduce an unacceptable amount of delay. However, the new SonicWALL solution can look into payloads without those delay issues.

11/4/2009 12:24:47 PM

Psytechnics Introduces New Service Desk Feature

The new capability enables service desk staff at service providers to get first level call information on people that contact the desk so they are better able to help address their concerns. The Service Desk Manager also allows service providers to create workflow rules to ensure various problems are escalated to the appropriate divisions and people elsewhere in their organizations.

11/4/2009 12:23:04 PM

Smart Telecom Brings EVDO-BlackBerry Curve to Indonesia

Smart Telecom will offer the BlackBerry Curve 8330 smartphone with two service plan options to offer customers unlimited Internet and e-mail access on Smart's network.

11/4/2009 12:22:47 PM

E911's RedSky Intros RedBox Appliance for Enterprises

Officials at RedSky Technologies, Inc. say their RedBox appliance is designed to help organizations that are required to comply with multi-line telephone system or MLTS E911 legislation, or who simply want to protect their employees in case of an emergency. E911 uses location-based technology to pinpoint the exact whereabouts of distressed callers.

11/4/2009 12:19:43 PM

Go Green for the Holidays with 'Kashless Rewards' Recycle Program

With the current economic situation and impending financial worries clouding many individuals' heads and paychecks, the upcoming holiday season has been said to be more of a looming worry this year, rather than a joyous occasion as it should be.

11/4/2009 12:19:11 PM

Aspect Wins Contact Center Award from PilotHouse

More than 1,300 individuals participated in the survey, according to Nemertes officials, who said Aspect garnered a 4.48 overall score on a five-point scale, bettering whoever was in second place in the IP contact center market by more a half-point.

11/4/2009 12:18:23 PM

Fax Feature: Former WebEx Exec Joins RingCentral

RingCentral, a San Mateo, Calif.-based provider of Internet phone systems for small businesses, has appointed Ryan Azus as its new vice president of worldwide sales. In his new role, Azus will be in charge of managing and building the company's worldwide sales efforts. Azus, pictured below, has more than 10 years of sales management and operations experience in the Internet and Software-as-a-Service industries.

11/4/2009 12:17:08 PM

Sybase 365 Releases Mobile Banking App

The app is intended to serve as a turnkey mobile banking product for financial institutions, helping them roll out banking capabilities to their customers with Sybase 365 managing the entire infrastructure, vendor officials say.

11/4/2009 12:16:35 PM

New Global Telecom Certifies Cisco Phones for VoIP

NGT and Cisco plan to jointly market the small business VoIP services and equipment to partners and end user businesses.

11/4/2009 12:14:25 PM

Microsoft Windows 7 Certified Compatible for Stantum Slate PC Demo Platform

The certification was achieved for up to 10 simultaneous touch points that allow users and developers to leverage the advantages of Stantum's multi-touch technology.

11/4/2009 12:07:00 PM

Cisco's myPlanNet Simulation Game Touches on Broadband Growth and Other Hot Communications Topics

Like The Sims? Then you just might love myPlanNet, a new simulation computer game from Cisco Systems Inc. that transforms its players into service provider CEOs that have to make tough decisions – and have a chance to become superheroes by bringing broadband to the masses.

11/4/2009 12:06:54 PM

SMB Customers Huge Potential for Mobile in Emerging Markets: Study

Mobile broadband services connecting computing devices such as laptops, the study found, will in most emerging market regions provide more revenue than messaging services by 2014.

11/4/2009 11:59:29 AM

CapRock, Paradigm Deliver SATCOM to U.S. Government

By accessing Paradigm's hardened and protected X-band capacity, CapRock will be able to offer a wider variety of X-band services customized according to each unique government requirement.

11/4/2009 11:54:14 AM

Sprint Delivers Green Communications for Universities

A number of universities across the nation use the company's communications solutions available on the NOW Network to offer benefits such as increased productivity, reduced costs and a unique learning experience for students and staff.

11/4/2009 11:49:36 AM

Bankruptcy Management Solutions Adopts Zeacom's Call Center Software to Improve Customer Service

To handle the influx of recent bankruptcy filings, Bankruptcy Management Solutions, Inc. (BMS), providing comprehensive case management software and services, is now using call center software provider Zeacom's ZCC platform to speed customer service and improve its operations.

11/4/2009 11:35:09 AM

Siemens, Digium Provide IP Solution for German Insurance Group

This partnership will provide organizations with the benefits of Asterisk along with SEN Group's Open Communications approach and product portfolio.

11/4/2009 11:14:38 AM

i/o Data Centers Earns SAS-70 Type II Certification

Moreover, SAS 70 provides authoritative guidance, which helps service companies to disclose their control activities as well as processes to their customers and their customers' auditors in a uniform reporting format.

11/4/2009 11:06:34 AM

Report: Small Businesses and Self-Employed Customers Give Big Push to Mobile Business Customer Market

Lately, there's been a lot of emphasis on the growing interest in smartphones among consumers. Still, its business customers who are offering between 20 and 80 percent greater ARPUs than the average mobile consumer in emerging markets, according to ABI Research's latest Business Mobility Research Service report.

11/4/2009 11:04:17 AM

Adaptec MaxIQ Tested with Improved Performance in MySQL

The MaxIQ SSD Cache Performance solution integrates up to four tuned 32GB Intel X25-E Extreme Serial Advanced Technology Attachment or SATA solid state drives with Adaptec's MaxIQ SSD caching software and its Series 5Z, Series 5 or Series 2 Storage Controllers.

11/4/2009 11:01:29 AM

Grandstream Announces GXV3140 for Home Users

The new multimedia phone helps users to see and hear family and friends around the world for free, via an existing broadband connection and Grandstream's built-in IPVideoTalk.

11/4/2009 10:56:35 AM

Conference Call Services Offer Instant Meetings

With the continued expansion of businesses into overseas markets, companies are increasingly tapping new technologies to help them do their job more efficiently. And such one technology that is gaining ground is teleconferencing. Companies are not only deploying conference calls to lower costs their costs, but are using the technology to help employees save time, as well. With instant teleconferencing, executives and other busy professionals often need to set-up meetings at a moment's notice.

11/4/2009 10:55:31 AM

Telecom Lifecycle Management: Corporate Liable vs. Employee Liable

For those businesses adopting individual liable programs to cut costs and avoid the tax requirements, be warned: While this option can be appealing for bringing savings in the short-term, it can be paralyzing in the long run.

11/4/2009 10:53:28 AM

Interoute Increases Capacity of its European IP Network

The latest network upgrade is in response to increased Internet traffic from Internet service providers, content providers and enterprise customers, which led to Interoute experiencing IP traffic doubling every 12 months.

11/4/2009 10:46:05 AM

Blabbelon VoIP Chat Helps Gamers Chat

The chat tool uses Skype's super wideband audio codec, and is said to be one of the first multi-user VoIP services that can handle thousands of simultaneous users at a fraction of the cost per user of other traditional services.

11/4/2009 10:38:14 AM

Time Warner Cable Picks Synchronoss for Activation and Fulfillment Services

Synchronoss' ConvergenceNow Plus+ platform will enable Time Warner Cable to streamline subscriber account management, service activation, and support for a variety of new connected-devices and wireless broadband services.

11/4/2009 10:23:21 AM

Americatel Deploys Equinox's TeleLink for Mediation

Equinox Information Systems, a global provider of software solutions for the telecommunications industry, has announced that Americatel, a provider of telecommunication services to businesses and consumers in the United States, upgraded its installation of TeleLink to version 5 and deployed the software's mediation functionality.

11/4/2009 10:19:01 AM

NDS Launches Recommendations Engine Partner Program, Signs Jinni as First Partner

The incorporation of a recommendations service allows operators to offer additional content to consumers based on their current viewing profile - providing them with a powerful way to encourage subscribers to try new programs and premium services.

11/4/2009 10:08:04 AM

Tata Communications, CWT Add Telepresence Offering to Rising Market

Officials at Tata Communications say they've joined Carlson Wagonlit Travel on CWT Telepresence, an enhancement to the latter's broader offering that will leverage Tata Communications' network of public Cisco TelePresence Suites worldwide.

11/4/2009 10:07:22 AM

Integra Telecom Expands Service Area and High Bandwidth Telecom Services

This investment to upgrade its network has helped the company to expand its service area and add products including VPN solutions, an IP-VPN service providing a secure, multi-site, private network, and more.

11/4/2009 10:04:58 AM

Grandstream Adds Two New HD Video Surveillance Cameras to Portfolio

While analog closed circuit television (CCTV) system were once the norm, they can be expensive, requiring complicated installation and constant uptake. They also do not allow remote monitoring.

11/4/2009 10:01:16 AM

Verizon Wireless' Ecosystem Development Executive to Keynote ITEXPO and Collocated 4GWE Conferences in Miami

Technology Marketing Corporation (TMC) and Crossfire Media today announced that Verizon Wireless' Executive Director for Ecosystem Development, Brian Higgins, will deliver a Keynote Address to the combined audience of their 4GWE Conference and ITEXPO East 2010 in Miami. Higgins' address takes place Thursday, January 21st, at 10:15 AM, Eastern.

11/4/2009 9:42:27 AM

Psytechnics Improves IT User Support

The newly announced Service Desk Manager helps level one service desk staff quickly and easily identify and acknowledge IP voice or video calls and service quality incidents, and offers the necessary data to facilitate escalation to the right support group for immediate, first time resolution.

11/4/2009 9:27:27 AM

BitWave Semiconductor Deploys Berkeley's Analog Fast SPICE Platform

Analog Fast SPICE is a unified circuit verification platform suitable for analog, mixed-signal and RF design. It delivers true SPICE accurate results and also provides improved performance when compared to traditional SPICE, greater element capacity and a comprehensive noise analysis feature.

11/4/2009 9:23:43 AM

Should 'iFear' the Droid?

Google's Android strategy has not exactly excited the app community, but neither has the Verizon developer community. So a new phone may have to be more of an ecosystem unto itself. I have not seen a mention of an accelerometer, so many of the gaming apps will have less appeal.

11/4/2009 9:19:43 AM

Rhomobile Releases RhoHub, Development-as-a-Service for Mobile

RhoHub simplifies the process of building native mobile applications for iPhone, BlackBerry, Widows Mobile and Android phones by providing an optimized cloud-based development and hosting solution for cross platform native smartphone apps.

11/4/2009 9:17:07 AM

Loopt Update Connects Users to Nearby People and Places

The new feature called Pulse offers dynamically generated local content about places and events from reliable sources on the Internet and includes real-time feedback, information from local content sources and is designed to be like a friend's recommendation to help users find any detail they desire.

11/4/2009 9:10:00 AM

NEI's Introduces DC-Powered Servers Based on Dell PowerEdge Technology

Unlike your toaster, a telecom's central office runs on direct current. And should the power go out, it will automatically be switched over to receive power from batteries. That's why NEI, a manufacturer of application platforms and deployment services for software developers, OEMs and service providers worldwide, today announced it is working with Dell to manufacture and co-market a new line of DC-powered servers based on Dell's PowerEdge R710 platform.

11/4/2009 9:06:28 AM

McDonald County Telephone Picks Enablence MAGNM for Network Migration

MCTC offers advanced communication services, including full voice, data and cable service features catering to the needs of about 4,000 subscribers in rural Missouri.

11/4/2009 9:04:23 AM

Enterasys Announces Wireless Upgrade Program for Extreme Networks Customers

The Extreme Wireless Upgrade offer, which will be available through February 26, 2010, will upgrade several Extreme products including the Summit WM20 controller, Summit WM200 controller, Summit WM2000 controller and Altitude 350-2 Integrated Antenna AP, among others.

11/4/2009 9:00:35 AM

WireFly Identifies 10 Most Anticipated Cell Phone Launches

With the holiday season soon approaching, the levels of competition in the wireless communications segment have been heating up. In light of this, WireFly, a retailer of cell phone and wireless services on the Web, recently released its choice for the Top 10 Most Anticipated Cell Phone Launches.

11/4/2009 8:48:49 AM

Verizon Boosts Transcribed Medical Information Security with New IT Platform

In an effort to tighten the security ofphysician-dictated patient notes, Verizon Business announced it is building a new IT platform for the Medical Transcription Service Consortium. The MTSC, a group formed by ICSA Labs, an independent division of Verizon Business, and the Medical Transcription Industry Association, plans to develop a common framework for the digitization of transcribed dictated records. That will include interoperability standards for the secure exchange of data among health care providers, the company said. And the new IT platform by Verizon Business will play a key part of the plan, officials said.

11/4/2009 8:47:38 AM

Transparent Video Systems Adds 3 New Customers, Releases New TVS Challenger Platform Components

Making this change will help the companies to provide subscribers with both standard and high definition programming, broadband services at increased speeds, VoIP and a bevy of extra services that were not available in their previous framework.

11/4/2009 8:40:45 AM

ShoreTel Named One of the Fastest Growing Companies in North America

These rankings were assigned on the basis of percentage of fiscal year revenue growth during the five year period between 2004 and 2008. During this period, ShoreTel's revenues were up by 584 percent.

11/4/2009 8:32:50 AM

Mobile VoIP - Are Traditional Carriers in Danger?

Mobile VoIP is growing rapidly today as a way to reduce calling rates, and as a result, the technology poses a threat to operator revenues, an analyst with Stratecast, a division of IT market research firm Frost & Sullivan, told TMCnet in an interview.

11/4/2009 8:20:01 AM

Pearson's Virtual Learning Aids Students during Swine Flu Scare

Pearson, the education services, technology and school solutions firm, has devised a solution to keep students learning in the event that the onset of the H1N1 virus, or other crisis forces schools to close. Company officials said they launched a Web site, www.PearsonContinuity.com, which offers print and online resources to students, parents, and teachers. The site is designed to help students continue their education if they are unable to attend school.

11/4/2009 8:14:07 AM

BitDefender Warns Against Notorious Trojan Zbot Posing as FDIC Notification

BitDefender, a Web-based and internationally accredited provider of security solutions, recently issued a warning that a fake notification claiming to be from the Federal Deposit Insurance Corporation or FDIC was making it rounds in user inboxes. This fake email takes its recipients to fake files which are infected with malicious software. BitDefender identified the malware as the Trojan Zbot.DLO, which is another variant of the notorious Zbot.

11/4/2009 8:10:25 AM

Guidepoint Intros GPS Theft Recovery System for Motorcycles and Powersports Vehicles

Its expanded water-resistance features enable the device to be submerged in water up to 30 minutes and its dustproof feature helps in protecting the electronic components from even the tiniest particles of dust.

11/4/2009 8:00:17 AM

UST Global Creates 1,000 New IT Jobs for its New Manila Outsourcing Center

The new expansion marks UST's geographic footprint to nine countries and five continents and also helps in serving UST customers globally as an offshore location, with cost-saving and quality service benefits to North American companies. UST Global has more than 6,000 employees operating on four continents.

11/4/2009 7:56:39 AM

CyrusOne Adds Data Center in Dallas Area

The company offers colocation and implementation services for companies in a wide range of industries, including oil and gas, healthcare, energy and financial services.

11/4/2009 7:54:20 AM

Palomar Hotel Deploys SuiteLinq's IPVOD Solution

The new service will help guests use the remote control to access a variety of interactive hotel information and guest services content via an attractive, custom-branded interface as well as provide guests with quick access to a variety of entertainment features.

11/4/2009 7:45:26 AM

SVOX Launches New Version of Speech Recognition Tool

According to SVOX CEO Martin Reber, This latest improvement of SVOX core speech recognition technology allows our automotive and mobile customers to achieve even higher recognition rates in even more difficult noise conditions.

11/4/2009 7:40:25 AM

RCN Intros DOCSIS 3.0 Technology Based Wideband Cable Modem Offerings to SMBs

Cable modems built on the DOCSIS 3.0 specifications are capable of offering broadband service providers a cost-effective solution for delivering high-speed bi-directional data services. RCN will leverage the Cisco DOCSIS 3.0 downstream channel bonding solution that includes the Cisco uBR10012 cable modem termination systems and Cisco DPC3000 Channel Bonded Cable Modems.

11/4/2009 7:35:19 AM

Avaya Runs With CEBP for Aura UC Telephony Solutions

With the interoperability of the Internet, personalized multi-modal endpoint devices, business communication applications, business process applications, presence information, and mobile accessibility, Customer UC flexibility is enabling business contacts with customers to be treated in a more collaborative way. What UC as a concept does is to make the choice of interaction more flexible for all the people directly involved with a business process.

11/4/2009 7:31:17 AM

Telepresence Keeps Companies Productive During Swine Flu Scare

As H1N1 influenza, or the so-called swine flu continues to spread across the nation, companies are increasing their use of technology to keep business productive. As organizations investigate options on how to reduce their exposure, one increasingly popular tool is telepresence. By keeping executives and clients off of planes and in the boardroom, or home, the risk is significantly reduced. Video conferencing and telepresence not only gives users the ability to emotionally connect to coworkers and clients, but also the ability to collaborate, Bob McCandless, CEO of BrightCom, a Huntington Beach, Calif.-based provider of integrated video conferencing and telepresence solutions, told TMCnet in an interview.

11/4/2009 7:22:43 AM

Google Sponsors Free Webinar on Maximizing Return on Information

Google and Technology Marketing Corporation, or TMC, will be presenting a free Webinar on Tuesday, Nov. 17, 2009 at 2:00 p.m. that will lend information to company's hoping to simplify the data collection and management processes within a given organization.

11/3/2009 6:18:07 PM

Wireless Innovation Joins Trellia Networks Partner Program

Trellia Networks, a provider of mobile policy management, or MPM, software, has announced that Wireless Innovation LLC, a New Jersey company specializing in supplying wireless solutions to the mobile enterprise, has joined the Trellia Networks partner program.

11/3/2009 6:16:25 PM

More Smartphones Means More Security Threats: Experts Suggest Ways to Cope

Smartphones account for a growing chunk the handset market – but with their growth comes increased security threats.

11/3/2009 5:53:11 PM

Learn How to Turn Corporate Mobile Chaos into Control: Free Webinar Offers 90 Day Plan

Smartphone devices tend to lend considerable benefits to the enterprise. Blackberrys and iPhones are put in place to keep mobile professionals connected to the people and data they need in order to drive efficiency and productivity while on the go.

11/3/2009 5:51:31 PM

Comtech Receives $1.0 Million Order for Frequency Converters for U.S. Government and Military Communications

Comtech EF Data Corp a subsidiary of Comtech Telecommunications that develops satellite communication products, has received a $1.0 million order for satellite communications equipment from a government contractor.

11/3/2009 5:44:22 PM

ComCam International to Acquire Pinnacle Integrated Systems

ComCam International, Inc., which develops network video command-and-control products, has entered into a letter of intent to acquire all of the issued and outstanding shares of Pinnacle Integrated Systems, Inc., or P2, a security systems integrator focused on correctional facilities.

11/3/2009 5:41:15 PM

Crosscheck Networks Extends Global Presence to Italy

Crosscheck Networks, Inc., a major player in Web service testing, simulation and security products, has expanded its international presence by establishing Crosscheck Networks, S.r.l.

11/3/2009 5:35:15 PM

Orange Partners with INX to Provide IP Communications Solutions to Companies

France Telecom's flagship brand Orange Business Services has reportedly entered into a three-year agreement with INX Inc. a reseller of U.S.-based IP communications solutions for enterprise organizations. Orange will help INX fulfill the global Telepresence needs of its end users for field service and maintenance support, as well as equipment procurement.

11/3/2009 5:31:11 PM

Esna Technologies Adds Skype VoIP/Video Support to its UC Link Desktop Software

Esna Technologies Inc., or Esnatech, a provider of communication solutions that offer flexibility to conduct business at any time, from anywhere, have integrated the company's UC Link desktop software with Skype VoIP and Video services so that users can enjoy improved real-time communications.

11/3/2009 5:22:20 PM

Tranzeo Receives $5.4 Million Purchase Order for Indonesian Market

Tranzeo Wireless Technologies Inc., a manufacturer of wireless broadband and WiMAX communication systems, has received the first volume production order targeted for Indonesian operators worth $5.4 million to Tranzeo.

11/3/2009 5:18:33 PM

RedPrairie to Offer Pre-integrated Application Modules on NetSuite's SuiteCloud Platform

CRM solutions provider NetSuite has announced that inventory, workforce management and transportation solutions provider RedPrairie Corporation will offer pre-integrated application modules on NetSuite's SuiteCloud platform.

11/3/2009 5:15:45 PM

Frost & Sullivan Says 3G May Challenge GSM's Dominance

GSM, the rival mobile standard to CDMA, will continue to dominate the wireless phone market, but 3G will reduce its marketshare in the coming days, according to market analyst Frost & Sullivan.

11/3/2009 5:12:41 PM

Redkneee Wins TMC's 2009 INTERNET TELEPHONY Excellence Award

Business-critical software and solutions provider Redknee has announced that its customer care solution, One Call Resolution, has received TMC's, or Technology Marketing Corporation, 2009 INTERNET TELEPHONY BSS/OSS Excellence Award presented by INTERNET TELEPHONY magazine.

11/3/2009 5:00:47 PM

Purple Heart Services, Concenex Train Disabled Veterans

The new training module uses the unique software solutions of Concenex Montage Virtual PBX/Call Center, to train these war heroes on how to offer customer service and technical support while working remotely from their own homes.

11/3/2009 4:54:22 PM

Kraft & Kennedy Enters Into Strategic Partnership with Equivio

Kraft & Kennedy, Inc., a provider of technology and strategic consulting services to most of the AmLaw 100, corporate legal departments and financial services firms, and Equivio, Inc. have entered into a strategic partnership under which Kraft Kennedy will provide technology consulting and integration services around the full suite of Equivio products.

11/3/2009 4:51:59 PM

Sony Ericsson Unveils New Wireless Stereo Headset for First Android Phone

To accompany its Google Android-laced XPERIA X10 handset, announced today, Sony Ericsson has also introduced a new wireless stereo headset with a built-in FM Radio and advanced Bluetooth technology. Called the MW600, the headset lets users stream music to the headset in high fidelity through sound-enhancing ear buds.

11/3/2009 4:50:26 PM

Aurora Networks Releases RFPON, GEPON CPEs for Cable Market

Aurora Networks, Inc., an optical transport solution provider for next-generation cable services, introduced GEPON CPE and RFPON CPE – customer premises equipment – devices for the cable market, solutions that will help cable operators evolve towards all-fiber network.

11/3/2009 4:44:00 PM

GeckoSystems Discusses Expansion and Upgrade Capabilities

GeckoSystems Intl. Corp. announced plans to address the expansion capabilities with its low-level hierarchal architecture.

11/3/2009 4:39:45 PM

Mixed Signals Announces Commercial Loudness Monitoring Capabilities

Mixed Signals, the provider of digital content monitoring solutions, is showcasing the upgraded audio monitoring capabilities of its Sentry digital content monitoring solution at an upcoming industry event.

11/3/2009 4:24:14 PM

Colorado City Selects IP5280 as Official Phone Company

IP5280 Communications, specializing in business VoIP and data communications delivered via state-of-the-art unified IP technologies, has been selected as the official phone company of Greenwood Village, Colorado, by the Greenwood Village Chamber of Commerce.

11/3/2009 4:16:37 PM

Cisco to Showcase Connected Life IP Next Generation Network

Cisco made a variety of announcements to showcase its IP Next-Generation Network, or IP NGN, architecture and its technology innovation which enable service providers to deliver an increasing array of innovative Connected Life experiences to their customers at SUPERCOMM 2009.

11/3/2009 4:10:07 PM

Sony Ericsson's First Google Android Phone Release Leaves Analysts Cautiously Optimistic

Making a big move into the world of wireless entertainment and social media, Sony Ericsson announced the release of its X10 flagship mobile phone on Tuesday.

11/3/2009 3:57:12 PM

GMT and Talaris Form 'First-of-its-Kind' Partnership

Workforce management solutions provider GMT Corp. and cash automation solutions provider Talaris have teamed up to integrate – and jointly market – their very different yet completely complementary solutions.

11/3/2009 3:56:11 PM

Aruba Networks Ranked 17th Fastest Growing Company in North America

Aruba Networks, Inc., a provider of 802.11n wireless LANs and secure mobility solutions, was ranked number 17 on Technology Fast 500, Deloitte LLP's ranking of 500 of the fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America.

11/3/2009 3:52:36 PM

Infinera's New ATN Platform Provides Cable Operators with Managed WDM System

Infinera, provider of digital optical networking systems to telecommunications carriers worldwide, will provide a live demonstration of its new ATN metro WDM edge platform and its interworking with Infinera's DTN platform at an upcoming industry event.

11/3/2009 3:48:43 PM

Tres Estrellas Enterprises Enters Into Merger Agreement with IN Media Corp.

Tres Estrellas Enterprises, Inc. has entered into a definitive merger agreement with Cali.-based IN Media Corp., an integrator of IPTV services and content for major platform and service providers.

11/3/2009 3:42:33 PM

AET's Telemedicine Solution Offers Real-Time Echocardiogram Consult

Telemedicine solution provider American Educational Telecommunications, or AET, is making waves in the medical field with telepresence technology. The company recently completed a real-time remote diagnosis of a newborn baby's heart murmur between Faith Regional Health Services in Norfolk, Neb. and Children's Hospital & Medical Center in Omaha, Neb. Medical doctors performed the diagnosis using advanced wireless video conferencing technology through a mobile camera device connected to an ultrasound machine

11/3/2009 3:39:01 PM

SIP Print's Product Combines Hardware and Software for Complimentary System for VoIP Phones

In order to effectively – and efficiently – run a company in the customer relationship management, or CRM, industry, a secure and well operated phone system needs to be implemented. And, with that phone system, a proper operating system needs to be installed that makes for a smooth and productive system for a CRM company looking to make the most out of employees' time and abilities.

11/3/2009 3:32:51 PM

Cisco Continues Acquisition Streak with Purchase of DVN's Set-top Box Unit

The U.S. networking giant announced an agreement to purchase the set-top box business of China's DVN for as much as $44.5 million.

11/3/2009 3:14:26 PM

NETbuilder and B2N Join Forces for Market Data Technology System

NETbuilder, a provider of high quality technology and consulting capabilities to the financial services sector, and B2N, a provider of high-speed data transfer solutions to the financial markets, have collaborated to offer a 'best of breed' solution of feed handler and market data technology.

11/3/2009 3:09:25 PM

RADVISION Reports Improvements in Q3 2009 Results

RADVISION, a provider of market-proven products and technologies for unified visual communications over IP and 3G networks, has reported better then expected results in third quarter 2009.

11/3/2009 2:48:38 PM

Avaya's Baratz: Real-time Communications Need Control of E-Mail, More Simplicity

Real-time communications are the best way for knowledge workers to get their jobs done, but those communications need to be infused with the controls we see in email today. That was the word from Alan Baratz, senior vice president and president of global communications solutions at Avaya, who gave the opening keynote address this morning at VoiceCon in San Francisco.

11/3/2009 2:45:23 PM

Comstor Worldwide to Distribute Cisco Unified Computing System Solutions

Westcon Group, a specialty distributor in networking, convergence, security and mobility, has announced that its Comstor Worldwide organization will distribute the Cisco Unified Computing System, or UCS, solutions to qualified channel partners around the world.

11/3/2009 2:38:23 PM

Microvision Lands First Order For SHOWWX Laser Pico Projectors

Redmond, Washington-based mobility applications vendor, Microvision Inc. has reportedly landed an initial purchase order from a top European mobile phone operator for its pico projector.

11/3/2009 2:11:40 PM

GL Communications Unveils Enhanced Version of IPNetSim

GL Communications Inc., a provider of professional telecom engineering and IT consulting services, has reportedly unveiled an enhanced version of IPNetSim - a simple to use tool that is said to simulate an entire IP Network in one box.

11/3/2009 2:00:26 PM

F5 Completes Validated Integration of BIG-IP Products with Oracle's Applications

F5 Networks, Inc., a provider of application delivery networking, or ADN, has completed validated integration testing of its two BIG-IP products, Local Traffic Manager and WebAccelerator, with Oracle's applications.

11/3/2009 1:48:36 PM

Less Is More: Enhancing Your Business with VoIP

Phones are a primary tool for doing business. One of the ways smart companies are reducing operating costs is by switching to VoIP phone systems. Replacing old phone systems with a VoIP system can potentially reduce phone bills from the moment it's implemented. VoIP also eliminates the cost of managing and maintaining in-house equipment.

11/3/2009 1:44:48 PM

Fortinet Intros FortiGate Voice-80C

Fortinet, a provider of network security solutions and unified threat management, or UTM, solutions, has reportedly launched a new FortiGate Voice-80C multi-threat security appliance specifically aimed at medium and large enterprises with remote and branch offices.

11/3/2009 1:41:50 PM

Datamonitor Releases IVR Decision Matrix Report

Further to the continuous demand for a better understanding of the competitive landscape in the interactive voice response, or IVR, market, Datamonitor, an independent, premium business information and market analysis company, has developed the IVR Decision Matrix report titled, Decision Matrix Selecting an IVR Vendor in the Enterprise Competitor Focus.

11/3/2009 1:37:10 PM

HD Conference Provider ClearOne Acquires NetStreams for $2 Million

ClearOne, a Utah-based HD conference manufacturing company, announced today it acquired NetStreams, Inc., a provider of high definition audio and video over TCP/IP networks for $2 million. Under the deal, ClearOne assumed about $2 million of NetStreams' long-term debt. In addition, ClearOne will also make earn out payments over the next two years based on certain performance criteria, company officials said.

11/3/2009 1:32:13 PM

Adobe Announces Flurry of Enhancements to Connect Pro Web Conferencing Solution

Adobe today is revealing a handful of improvements to its Acrobat Connect Pro Web conferencing solutions. That includes new capabilities in terms of telephony integration, the addition of a large meeting feature set, improvements to secure desktop meetings, a managed service offer, and expansion of the service to mobile devices.

11/3/2009 1:20:46 PM

Sales Software's Open Communication Increases Agent-Customer Relationships

Having the appropriate sales software to meet a call center or other company's customer relationship management, or CRM needs is essential to keeping the lines of communication open among in-house colleagues as well as between customer/sales agent and clients.

11/3/2009 1:14:34 PM

Sales Cloud Provides Essential Tools to Improve Agent Sales

Businesses seeking to leverage customer relationship management, or CRM tools often are seeking to improve their sales, an integral part of – if not the most important aspect of – conducting a successful business.

11/3/2009 1:13:23 PM

Sales Software Offers Users a Full Circle System

For companies that take advantage of customer relationship management, or CRM tools, sales agents often need a system that offers a dynamic interface that helps drive results and increase productivity.

11/3/2009 1:11:52 PM

Ditech Networks Unveils toktok Voice Application and SimulScribe Voice-to-Text Services

Ditech Networks, a provider of mobile voice processing solutions, recently introduced its new suite of SimulScribe voice-to-text services as well as its new toktok voice applications at the BroadSoft Connections 2009.

11/3/2009 1:07:09 PM

NetLogic Microsystems Unveils Dual-Port 8.5Gbps Fibre Channel Physical Layer Devices

NetLogic Microsystems Inc., a provider of high-performance semiconductor solutions for next-generation Internet networks, has reportedly launched NLP1220 dual-port 8.5Gbps Fibre Channel Physical Layer (PHY) repeater device for next-generation data center switches and storage Host Bus Adapters (HBAs).

11/3/2009 1:01:37 PM

Elephant Talk to Acquire ValidSoft Limited

Elephant Talk Communications, Inc., a supplier of international telecom and multimedia content services, has reportedly signed a preliminary agreement with an Irish software engineering company, ValidSoft Limited, to purchase all of the issued and outstanding securities of ValidSoft.

11/3/2009 12:59:06 PM

Solutionz Unveils Crestron's V-Panel, Promotions from Polycom and TANDBERG

Solutionz Conferencing Inc., a provider of video conferencing, audio visual integration, managed services, and grant services, is now offering Crestron's latest V-Panel HD touchpanels, as well as Polycom's Trade-up to the RMX 2000 Promotion and TANDBERG's Profile Promotion.

11/3/2009 12:54:18 PM

Business VoIP Services Market Strong

Nextiva offers Business VoIP solutions that transform the way small businesses communicate. The company's affordable hosted VoIP service, Connect360, starts at just around $20 a month and includes IVR, voicemail, dial-by-name, call transfer, find me/ follow me, and a host of other features larger businesses were once only able to attain.

11/3/2009 12:40:04 PM

VistaCare Picks BakBone Software's NetVault to Overcome Backup Challenges

BakBone Software, a provider of Universal Data Management solutions, has announced that its Linux-based data protection solution, NetVault, has helped hospice care services provider VistaCare to manage backup files in an easy way.

11/3/2009 12:35:43 PM

IBM's Morse to Discuss UC at VoiceCon

Enterprise customers, IBM Software Group and many others in the industry are moving beyond a focus on plain vanilla IP telephony and instead looking at VoIP as part of a larger picture, which also includes unified communications and Web 2.0 social networking capabilities, Bruce Morse, vice president of unified communications and collaboration at IBM Software Group and one of this morning's VoiceCon keynote speakers, told TMCnet in an advance interview.

11/3/2009 12:30:59 PM

Online Talent Search Competition to be Promoted by uPlaya along with MTV

A provider of intelligent and intuitive new age music solutions, uPlaya, recently announced that it would embark on a campaign with MTV to discover the next generation of musical performers. This talent search competition will be a web based one and the contestants will be judged using uPlaya's Hit Song Science technology. The winning performer will be features on MTV.com as well. UPlaya will be looking for talented musical performers in all streams of music.

11/3/2009 12:30:35 PM

Infonetics: Voice over IP Demand Growing

Voice over IP has continued to grow as a popular communications choice for users looking to cut costs and gain advanced features.

11/3/2009 12:24:32 PM

New Software Development Kit from Zeugma

A provider of open telecommunications solutions for the broadband service provider (BSP) segment, Zeugma, recently launched a software development kit (SDK) for their main product, the Zeugma Services Node (ZSN). The SDK makes full use of the inbuilt scalable and fully federated computer grid in the ZSN to enable service providers and third parties to rapidly and simply evolve tailor made applications that can operate directly within the ZSN. This ability also delivers better visibility and control over network resources which was previously not possible in an enterprise class broadband aggregation, subscriber tracking and edge routing device.

11/3/2009 12:24:27 PM

Mintera and Fujitsu Partner to Provide Live Traffic Over Commercial U.S. Network

Mintera Corporation, a provider of high performance optical transport systems solutions, recently announced that they had breached a significant milestone. Their live 40 Gbps traffic is now being transported by a commercial U.S. network that has been built using technology from Fujitsu and incorporating Mintera's latest MI 4000XM Adaptive DPSK module. Fujitsu lends its FLASHWAVE 7500 Reconfigurable Optical Add/Drop Multiplexer (ROADM) technology to the network.

11/3/2009 12:20:26 PM

CommScope Launches New Nano Amplifier in Signal Vision Family of Products

Many cable operators across the globe are looking for a convenient and easy amplification solution in a compact Nano housing because there is a robust growth in the demand for DOCSIS 3.0 high speed data services, high definition television (HDTV) programming and a global need to cut down on size and spends. In order to meet this requirement of cable operators, CommScope has recently decided to launch their new Nano amplifier in their Signal Vision family of subscriber drop products.

11/3/2009 12:16:03 PM

SIP Print's Product Combines Hardware and Software for Complimentary System for VoIP Phones

11/3/2009 12:09:37 PM

Global Service Provider Revenue to Grow 2.8 Percent Annually to 2013

Global telecom service revenue growth will slow to a five-year compound annual growth rate of 2.8 percent between 2010 and 2013, after growth rates of 5.5 percent in 2008 and 9.3 percent in 2007, say researchers at Hot Telecom.

11/3/2009 12:06:49 PM

SIP Print's Software Combines Hardware and Software for Complimentary System for VoIP Phones

In order to effectively – and efficiently – run a company in the customer relationship management, or CRM, industry, a secure and well operated phone system needs to be implemented.

11/3/2009 12:06:14 PM

Phone.com Offers Financial Incentives for Virtual Office Referrals

Halloween may be over, but a Livingston, N.J.-based provider of VoIP phone services is offering customers a little treat for referring others its virtual office solutions. Phone.com, an online virtual phone company, has launched a Rewards program to promote its Virtual Office services. Under it, customers can reduce the cost of their monthly plan or accumulate credit by making friend referrals.

11/3/2009 12:02:42 PM

Why Windows 7? Still more...

In my last column, I covered three of the new features in Windows 7 that I felt would interest IT pros—UAC, Windows XP Mode, and AppLocker.

11/3/2009 11:58:41 AM

Dreamforce Set for November 17, Welcomes Gen. Colin Powell

Salesforce.com has announced, much to everybody's surprise, Dreamforce 2009, modestly billed as the cloud computing event of the year.

11/3/2009 11:54:05 AM

Alcatel-Lucent Purchases ERCOM's Mobipass Load Tester for LTE

With many operators worldwide getting ready for the deployment of Long Term Evolution (LTE) networks, equipment vendors are competing to offer the best solutions available in the market.

11/3/2009 11:48:13 AM

Open Source Provider's CRM Systems Now Offered by Tata Communication to India Market

In efforts to expand the company's customer relationship management, or CRM, software connections, open source CRM provider, SugarCRM has signed a partnership agreement with enterprise data services provider, Tata Communications.

11/3/2009 11:44:23 AM

Overture Networks Leads Ethernet-over-TDM Segment

Carrier Ethernet solutions provider Overture Networks announced that Heavy Reading, the market research division of TechWeb's Light Reading, has again rated it as the #1 vendor in the ever-growing Ethernet-over-TDM access circuit market.

11/3/2009 11:43:53 AM

Panduit Advances Eco-Sustainability Efforts Through UPI Vision, New Headquarters

The company's environmental approach is an organic testimonial that it practices what it preaches to maximize sustainability, global collaboration and innovation.

11/3/2009 11:41:33 AM

InterSystems Announces Reseller Agreements with Management Information Tools and LifePoint Informatics

InterSystems Corporation, which develops innovative database, integration and business intelligence products, has announced reseller agreements with two new InterSystems application partners, Management Information Tools (MITS) and LifePoint Informatics.

11/3/2009 11:38:21 AM

Webinar: Dialogic and Biscom Discuss Reducing Costs and Improving Efficiencies with Fax Over IP

In today's e-mail and Internet-laced communications environment, fax-based communications are often relegated to the backburner. But that's only because enterprises lack the know-how to leverage their VoIP networks to better manage fax communications.

11/3/2009 11:27:02 AM

HarperCollins Puts Cecelia Ahern on Skype 'Virtual World Tour'

HarperCollins and Skype have created Cecelia Ahern's Virtual World Tour, an event to promote the publication of Ahern's latest novels, The Book of Tomorrow and The Gift, around the world.

11/3/2009 11:25:39 AM

Suretec Telecom Offers Open Source Call Recording to Dreamticket Luxury Holidays

Dreamticket luxury holidays has reportedly chosen Aberdeen-based Suretec Telecom to improve customer service and meet regulatory compliance.

11/3/2009 11:20:21 AM

Bomgar Expands Linux Capability with Release of Version 10.4

Bomgar Corporation, specializing in appliance-based remote support software, has announced the expansion of its Linux capability to support the needs of IT systems administrators during a Linux remote support session. The new Bomgar 10.4 offers platform support to technicians for running Bomgar from an Ubuntu, RedHat and SUSE Linux Enterprise Desktop.

11/3/2009 11:10:54 AM

ZTE USA Intros DOCSIS Compliant EPON Solution

ZTE USA Inc., a wholly owned subsidiary of ZTE Corporation and a provider of telecommunications equipment and network solutions, has announced availability of its DOCSIS-compliant Ethernet Passive Optical Network or EPON solution.

11/3/2009 11:05:40 AM

Bytemobile's Unison Mobile Internet Platform Integrated with Camiant's MPE

Bytemobile and Camiant have announced a joint interoperability partnership in which Bytemobile's Unison Mobile Internet Platform will be integrated with Camiant's Multimedia Policy Engine or MPE.

11/3/2009 10:59:56 AM

Raymarine Unveils New 33STV Satellite TV Antenna System for Boats

Raymarine Inc., specializing in marine electronics, has introduced the 33STV, a new addition to its line of satellite TV antenna systems. The system features a 13 inch satellite dish enclosed in a compact 14 inch radome. It weighs less than ten pounds and is suitable or both powerboats and sailboats under 25 feet in length.

11/3/2009 10:53:11 AM

Patton SmartNode Wins TMC's 2009 INTERNET TELEPHONY Excellence Award

Patton has announced that its SmartNode 4638 Multiport BRI So Gateway Router has received the 2009 INTERNET TELEPHONY Excellence Award from TMC's INTERNET TELEPHONY magazine.

11/3/2009 10:51:23 AM

Nan Chen Introduces New CENX Carrier Ethernet Exchange

Chen tells TMCnet that when the MEF defined carrier Ethernet about five years ago, it understood that interconnect would be a key challenge to enable the service to become widespread. He explains that interconnect is especially challenging with carrier Ethernet given its range of speeds, and its flexibility to support various SLAs and levels of delay, jitter and other performance parameters, adding it's very customizable. As a result, the forum created a committee to look at interconnect issues, he says, and that committee decided the best way to address carrier Ethernet interconnect was to form an independent company.

11/3/2009 10:48:10 AM

Orange Business Services Optimizes Microsoft Unified Communications Delivery

Orange Business Services has announced the expansion of its consulting and integration services for delivering Microsoft Unified Communications.

11/3/2009 10:46:47 AM

Pearson Adds techSteps from SchoolKiT to its 21st Century Learning Tools Offering

Pearson reportedly has added techSteps from SchoolKiT to its comprehensive offering of 21st century learning tools. The company announced the news at the State Education Technology Directors Association Leadership Summit and Education Forum 2009.

11/3/2009 10:40:06 AM

SIP Provider AireSpring Intros Next Gen Best Practices Guide

AireSpring, a Los Angeles, Calif.-based SIP provider, recently released a best practices guide to help customers better understand the changes in how carriers handle incomplete call attempts and short call durations. The Best Practices for Voice Network Utilization guide offers a variety of tips to help companies update their calling policies and boost productivity. For example, the online guide includes tips for good list hygiene. It recommends that companies remove disconnected numbers, busy numbers and no answer numbers from phone lists. It also suggested businesses eliminate non-standard numbers, such as toll-free numbers and numbers that start with the prefix 555.

11/3/2009 10:32:43 AM

Telecom Cost Management to Remain Priority as Economy Stabilizes

But with signs of recovery and economists predicting a brighter financial future in 2010, will telecom cost management remain a priority for companies as they bring themselves out of the doldrums?

11/3/2009 9:56:25 AM

E911 Hosted Solutions Provider 911 ETC Partners with AMTELCO

911 ETC, an Everett, Wash.-based E911 hosted solutions provider, has teamed up with AMTELCO, a provider of RED ALERT, a comprehensive emergency mass notification system, in a new joint marketing agreement. Under the partnership, 911 ETC will offer its Software-as-a-Service platform for Enhanced 911, or E911, services to bolster AMTELCO's RED ALERT system, which helps businesses notify and communicate with any number of recipients in minutes. E911 services use location-based technology to pinpoint the exact whereabouts of distressed callers, which often speeds emergency response.

11/3/2009 9:41:46 AM

eOn Communications Unveils IP PBX

A new server-based solution called the eConn IP-PBX unveiled by eOn Communications Corp. today at the VoiceCon show in San Francisco offers a range of telephony applications for companies with 10 to 1,000 employees.

11/3/2009 9:28:14 AM

RADVISION and Wind River Present Free Webinar on Carrier-Grade IMS Developer Solutions

From interoperability issues to infrastructure buildout, CIOs face big challenges when it comes to developing next-generation networks.

11/3/2009 9:27:58 AM

WildPackets Adds New Voice Features to OmniPeek

Network and application performance analysis solution provider WildPackets Inc. has added new voice features to its OmniPeek Distributed Analysis Suite.

11/3/2009 9:27:19 AM

Avistar Unveils New Desktop Videoconferencing, UC Solutions

Avistar Communications Corp. today at VoiceCon announced additions to its family of Avistar C3 software solutions. New are the Avistar C3 Unified - Microsoft OCS Edition and the Avistar C3 Integrator - Citrix Editionsolutions.

11/3/2009 9:26:12 AM

Ultra-High Definition TV Coming Soon?

As High-Definition TV (HDTV) continues to attract mainstream customers, the industry is trying to explore the possibilities of the commercialization of Ultra-High Definition (UHD), says market research firm In-Stat.

11/3/2009 9:16:11 AM

FACSys Fax Messaging Suite from emFAST Now Avaya Compliant

FACSys publisher emFAST Inc. has announced that its FACSys fax messaging suite of products is now compliant with IP Office Release 5 from Avaya.

11/3/2009 9:09:11 AM

Open Source Mobile Software Popular among Leading Companies: Funambol

Funambol, a provider of open source mobile cloud sync and push email for billions of phones, recently conducted research revealing that the world's top 10 mobile companies are using mobile open source software to support their most strategic initiatives and newest services.

11/3/2009 8:58:56 AM

Openwave Optimizes Network Traffic for Bouygues Telecom

Bouygues Telecom, a French mobile operator that is part of the Bouygues Group, will use Openwave's traffic management solution to manage and optimize its network traffic.

11/3/2009 8:52:42 AM

Vivox Taps Polycom HD Voice to Power Online Chat World

Officials with Vivox Inc., a provider of voice services for games and virtual worlds, are predicting exponential growth of its voice chat services over next 12 months. The Natick, Mass.-based company, which delivers voice chat to more than 15 million users and supports billions of minutes of chat per month, doubled its number of users in the past year, thanks to growing interest and recent launch of the Vivox Voice on Facebook application. And officials said one of the driving forces behind its popularity is its high quality voice, which is powered by Polycom, Inc.

11/3/2009 8:49:09 AM

Israel-based Operator Selects Global IP Solutions for New Softphone

Israel-based Outsmart, a provider of convergence solutions for telecom operators, is reportedly using Global IP Solutions' VideoEngine inside its Plug 'n Talk softphone. The deployment will enable the operator to deliver reliable high-quality voice and video to its customers.

11/3/2009 8:47:41 AM

Free Webinar Today Looks at Smartphone Satisfaction Results

To take a closer look at just how much consumers are loving or loathing these smart devices, a free Webinar happening to today, Tuesday, November 3, 2009 at 2:00pm ET, will uncover providers are winning the race and what's driving new users to smartphones.

11/3/2009 8:47:11 AM

Con Edison Adapts Word Now's Emergency Notification Service

Con Edison, a regulated utility that provides electric service in New York City, has selected Send Word Now's emergency voice and text communication services to communicate timely information to its 14,000 employees, enhance safety protocols and mobilize lines of business.

11/3/2009 8:34:50 AM

Plantronics Intros Voyager PRO UC Headset

Plantronics has introduced the Voyager PRO UC headset, a new addition to its growing portfolio of wireless headsets for unified communications.

11/3/2009 8:28:12 AM

Motorola Announces Shipment Milestone of WiMAX Access Point Base Site

Motorola, Inc has announced that it has shipped its 10,000th 802.16e WiMAX Access Point (WAP) base site.

11/3/2009 8:21:08 AM

ATCi Introduces Simulsat-5b Multibeam Antenna System

Antenna Technology Communications Inc. (ATCi), a provider of commercial satellite communications systems, has reportedly unveiled the new Simulsat-5b Multibeam antenna.

11/3/2009 8:16:01 AM

Yota WiMAX/Wi-Fi Router Powered by GCT's Mobile Chip

Yota has launched what is claimed to be the first Russian high-speed wireless network based on Mobile WiMAX and its newly released Yota Egg portable WiMAX/Wi-Fi router is capable of enabling users to connect to the 4G mobile WiMAX service via Wi-Fi.

11/3/2009 8:10:33 AM

Incident and Squire Tech Introduce New Communication Solution

Incident Communications Solutions has partnered with Squire Tech Solutions to launch its latest self-contained communication solution, the ICS pCom 355.

11/3/2009 8:04:23 AM

Unified Communications Industry Consolidation - Lessons Learned from Ericsson Acquisition

The unified communications or UC industry has seen a strong consolidation trend, which Frost & Sullivan also expects to dominate the competitive landscape in the near future.

11/3/2009 8:01:00 AM

Intermedia Offers Free Migration

Intermedia, a vendor of Microsoft Exchange hosting, will offer free migrations to its hosted Exchange 2010 customers when the service debuts. If free fits into your budget you might want to take a look.

11/3/2009 7:56:54 AM

AT&T Business Solutions Reached Out to SMBs in Q3

AT&T Business Solutions, the business unit within AT&T selling services for business customers, completed the third quarter 2009 'highlighted, company officials say, by an outreach to small and midsize businesses that included new offers and customer support programs.

11/3/2009 7:51:30 AM

CyanGate Announces S-Drive for Salesforce.com

CyanGate, a McLean, Virginia-based media technology company, has announced its newest application, S-Drive.

11/3/2009 7:47:12 AM

Gladinet Releases Cloud Desktop v1.3

Following its launch of the new Cloud Gateway v1.0, Gladinet has released Cloud Desktop v1.3.

11/3/2009 7:43:01 AM

SecureLogix Releases New Version of ETM System

SecureLogix has announced the availability of version 6.0 of its ETM System, featuring new IP Telephony security, intelligence, and network management capabilities for enterprise voice/UC networks running session initiation protocol (SIP) trunking services.

11/3/2009 7:39:52 AM

Aurora Networks' Node PON Platform Integrated with Sigma Systems' Device Provisioning Manager

Aurora Networks has integrated its Node PON platform with Sigma Systems' Device Provisioning Manager for DOCSIS equipment provisioning and activation.

11/3/2009 7:35:43 AM

Wireless snom 820 and 870 VoIP Desktop Phones Certified Interoperable with Aruba Wireless LANs

Aruba, a provider of 802.11n wireless LANs and secure mobility solutions and snom technology, a developer and manufacturer of advanced voice over IP phones for enterprise and residential markets, have announced that the wireless snom 820 and 870 VoIP color touch-screen desktop phones have been certified interoperable with Aruba 802.11n wireless LANs.

11/2/2009 5:38:08 PM

Videotron to Deploy Horizon Compact Packet Microwave to Offer Advanced Mobile Communications Services

Videotron, a provider of cable television, interactive multimedia, Internet access, cable telephony and wireless telephone services, has opted for DragonWave's Horizon Compact Ethernet microwave system for 3G network deployment.

11/2/2009 5:28:54 PM

Plug 'n Talk Device Transforms PCs into Cell Phones

Global IP Solutions (GIPS) has announced that Israel-based Outsmart, a provider of convergence solutions for telecom operators, is using the GIPS VideoEngine inside its Plug 'n Talk softphone to ensure reliable high-quality voice and video.

11/2/2009 5:23:01 PM

VanillaSoft Reseller Program Helps Members Expand Business and Increase ROI

In addition to recognizing the need for a dynamic data management system and a user friendly auto dialer system to save time and money, lead management and telemarketing software provider VanillaSoft also recognized the need for an optional career path supplied by the company's product portfolio.

11/2/2009 5:20:35 PM

TMC's Smart Grid Web Site Gains More Than 500K Page Views in Its Third Month

Norwalk, CT (November 2, 2009) – TMC (Technology Marketing Corporation), a global integrated media company, announced today its new Smart Grid technology site garnered 582,526 page views in October, its third month since launch. This represents a 54 percent increase over the September page views of 379,292 (Source: Webtrends).

11/2/2009 5:15:51 PM

Poland's Cyfrowy Polsat Develops High-Definition Service with EchoStar Europe

EchoStar Europe, a supplier of value-added, connected-device solutions to the digital TV industry, said it will supply two new products to Cyfrowy Polsat, a Polish DTH operator, for the development of its high-definition service.

11/2/2009 5:11:51 PM

Electrovaya Announces Plans to Enter Stationary Power and Smart Grid Energy Storage Market in Japan

Electrovaya Inc., a developer and manufacturer of its proprietary Lithium Ion SuperPolymer battery systems, reportedly plans to enter the stationary power and smart grid energy storage market in Japan.

11/2/2009 5:01:40 PM

Webinar Covers the Benefits of MPLS Technology

During the recent webinar, MPLS with Voice + Security – Planning for the Future and Taking Your Network to the Next Generation of Cloud-based Communications, Paul Marra, vice president voice product, MegaPath, discussed the benefits of MPLS technology – as well as the advantages of outsourcing communications infrastructure to a managed services provider.

11/2/2009 4:54:00 PM

Make Lead Scoring Transparent: TARGUSinfo

Leads, whether obtained directly by phone, web or trade shows or indirectly from lead brokers, are the lifeblood of business. And, reports TARGUSinfo, which provides lead-focused information services, there is growing momentum from both lead buyers and sellers to have increased transparency and collaboration in the lead-scoring process.

11/2/2009 4:23:24 PM

Confucius Institute Selects F5 Networks Solutions

Confucius Institute has reportedly selected and deployed F5 Networks' F5 BIG-IP and ARX systems to support a global content delivery network.

11/2/2009 4:13:57 PM

Voxeo Gaining Ground with IVR Solutions

Voxeo is certainly one company to keep an eye on as it recently raised $4.5 million in equity from a single investor. The Tech Journal South recently reported on this success, citing the company's 100 percent year-over-year growth since 1999. The new funding was revealed in a filing with the U.S. Securities and Exchange Commission.

11/2/2009 4:11:27 PM

Sigma System Enters into Agreement with Ericsson

Sigma Systems, a major player in advanced IP service fulfillment solutions, reportedly has entered into a global reseller agreement with Ericsson that is expected to provide next-generation order management and fulfillment solutions to telecom operators worldwide.

11/2/2009 4:08:33 PM

Polycom Intros VVX 1500 D Business Media Phone

Polycom today introduced the Polycom VVX 1500 D business media phone, the latest addition to its VVX 1500 solutions portfolio.

11/2/2009 4:02:53 PM

VoIP Service Provider Primer: Compliance with Communications Taxes and Regulatory Fees (Part 1 of 3)

Words you have heard about your business probably include telecommunications, telecommunications services, VoIP telephony, interconnected VoIP (I-VoIP) and IP telephony, to name a few. In general, these are all communications; however, depending on whether you are before the FCC, a state utility commission, a taxing authority, a 911 administrator or local government, the precise words have special meanings and a variety of distinct legal consequences.

11/2/2009 4:01:51 PM

VoIP Gateways Provider Sangoma Announces Audited Financial Results

The company successfully finished the financial year with working capital of $8.97 million, compared to $8.96 million on June 30, 2008. During the year, Sangoma also enjoyed cash flow of a positive $0.68 million, despite the cash outlay for the Parazip purchase in 2008.

11/2/2009 3:56:18 PM

Confidela Recruits Resellers for WatchDox Partner Program

Confidela, developer of WatchDox, a software-as-a-service document control, tracking and protection products, reportedly has launched the WatchDox Partner Program to expand its global network of technology and solution partnerships.

11/2/2009 3:55:39 PM

ADC and Tyco Electronics Reach FTTX Licensing Agreement

ADC and Tyco Electronics, a global provider of engineered electronic components, network solutions, specialty products and undersea telecommunication systems, reportedly have reached FTTX licensing agreement.

11/2/2009 3:42:20 PM

Presently SharePoint Web Part Now Available

The enterprise micro-blogging platform Presently has expanded its capabilities through the general availability of its Presently SharePoint Web Part.

11/2/2009 3:36:13 PM

OPC Reseller Program Offers Individuals Educated Career Path

Predictive dialer manufacturer OPC Marketing offers a reseller program that allows distributors from any geographical location, including the United States and Canada, a powerful and profitable resource ability to offer the company's products and services as stand-alone services or part of an integrated application system.

11/2/2009 3:29:58 PM

Opera Mini Helps Cell Users Save Billions

Opera Software has announced that its mobile web browser, Opera Mini, is helping cell phone users in the top ten countries to save approximately $8.1 billion per year.

11/2/2009 3:21:58 PM

Juniper Reaches Significant Milestone with IBM OEM Relationship

Juniper Networks has said that it has reached a significant milestone with its OEM relationship with IBM, and that it is now delivering to customers a suite of Ethernet networking products manufactured.

11/2/2009 3:09:51 PM

eOn Communications Intros New IP-PBX Built on Linux

eOn Communications has introduced a new IP-PBX built on commercial off-the-shelf hardware and the Linux OS.

11/2/2009 3:08:32 PM

Avaya Introduces Two New Applications to Support Unified Communications

Avaya has introduced two new applications -- the Avaya Proactive Outreach for Financial Services and the Avaya Notification Solution -- designed to use advanced UC and customer service technologies to address urgent business and customer needs.

11/2/2009 3:04:01 PM

Aastra Announces Clearspan Anywhere with Enhanced FMC Capabilities

Aastra USA, a provider of innovative unified communication solutions for enterprises and small businesses, announced enhanced fixed-mobile convergence features for its Clearspan UC solution.

11/2/2009 2:52:42 PM

States Hustling to Keep Track of Federal Stimulus Money

While applicants eagerly continue to wait for the first-round winners of broadband stimulusfunding, state officials are scrambling to devise rules on how to best comply with federal reporting requirements - one of the strict conditions placed on the funding. According to a ComputerWorld report, the rules that help define the process to report spending of the broadband stimulus funds have changed or been updated several times since the government announced the stimulus package in February. States are required to file quarterly that account for every tax dollar spent, the report said.

11/2/2009 2:52:23 PM

Smartphones, the Future of Mobility and 'The Back 40'

With 3G (mostly) in place, you can now turn your attention to growing the subscriber base. As Morgan Stanley reported, this coming year will be the inflection point on a global level… the year that operators turn their attention to offering the types of data services optimized for mobile broadband, thanks to a billion subscribers with advanced devices. What is almost more telling is iPhone growth, a proxy for the future of advanced applications leveraging the global 3G infrastructure.

11/2/2009 2:51:28 PM

Audiovox to Provide Chrysler Dealers with OE Release of the FLO TV Auto Entertainment System

Audiovox said that it will begin supplying the first OE hardware interface to Chrysler Dealer that will deliver FLO TV Auto Entertainment to select Chrysler 2010 vehicles and future vehicles.

11/2/2009 2:45:27 PM

NICE Systems' Net Income Down 10 Percent for Q3

After recently announcing that Gartner selected NICE Systems, a provider of advanced solutions for companies the capture, storage, retrieval and analysis of customer interactions for contact centers and enterprises, for its leader quadrant in its workforce optimization report, the company announced its financial results for the third quarter.

11/2/2009 2:40:04 PM

SIMS Group Unveils iDirect-Based DVB-S2 Broadband Satellite Network

SIMS Group, a Colombian provider of integrated solutions in telecommunications, security, solar energy and intelligent transportation systems, announced the rollout of an iDirect-based DVB-S2 broadband satellite service with a teleport in Miami.

11/2/2009 2:36:01 PM

Bell to Launch Novatel Turbo Stick and MiFi Intelligent Mobile Hotspot on National HSPA Network

Canadian communications company Bell has announced that it will start offering both the U998 HSPA+ Turbo Stick and the MiFi 2372 Intelligent Mobile Hotspot from Novatel Wireless on its new High Speed Packet Access wireless network.

11/2/2009 2:29:04 PM

ON Semiconductor Intros High-Density Trench MOSFETs for Computing and Gaming Applications

With the introduction of 24 new 30-volt, N-channel Trench MOSFETs for gaming and computing applications, ON Semiconductor announced the expansion of its power management offerings.

11/2/2009 2:20:41 PM

SIP Print Combines Hardware and Software for Dynamic VoIP Phone System

In order to effectively – and efficiently – run a company in the customer relationship management, or CRM, industry, a secure and well operated phone system needs to be implemented.

11/2/2009 2:12:44 PM

Indosat Strikes Deal With SmrtGuard to Help BlackBerry Users Protect Data

Indonesia's second-largest mobile phone operator Indosat has reportedly struck a deal with cellular security solution vendor SmrtGuard to offer i-Guard service to its BlackBerry smartphone users.

11/2/2009 2:11:24 PM

Frost and Sullivan: Recession Hits VoWLAN Single-mode Phone Market

The global Enterprise VoWLAN Single-mode and DECT Phone Markets have been hit hard by the economic recession, posting revenue of just $395 million in 2008, according to market research firm Frost & Sullivan.

11/2/2009 2:05:27 PM

Japan's DeNA to Acquire 20 Percent Stake in Aurora Feint

DeNA, Japan's largest operator of mobile social networks, has agreed to purchase 20 percent stake in Burlingame, Calif.-based Aurora Feint, developer of OpenFeint, which makes iPhone games more social and easily discovered.

11/2/2009 1:57:51 PM

Global handset Market Returns to Growth Path: Strategy Analytics

Global mobile handset shipments fell 4 percent year-over-year, to reach 291 million units in Q3 2009, said market research firm Strategy Analytics.

11/2/2009 1:50:05 PM

Report: WWAN Modem is no longer limited to Businesses

A report released by market analyst firm ABI Research states that 51 percent of cellular modems, most of them being USB, will reach consumers by next year. And by 2014, consumers are expected to account for 63 percent of purchases.

11/2/2009 1:39:15 PM

Report: 291.1 Million Mobile Handsets Shipped in Q3-2009

Analyst firm ABI Research predicts that market for handsets will return to growth and sales for the year should end up only 4 to 5 percent lower than in 2008.

11/2/2009 1:31:52 PM

Intelsat Named as Successful Bidder for ProtoStar 1 Satellite

Intelsat, Ltd., a provider of fixed satellite services, was recently named as the successful bidder in the October 29 public auction for the ProtoStar 1 satellite with a $210 million, all-cash offer.

11/2/2009 1:18:25 PM

Purdue University Deploys 802.11n WiFi Network to Enhance Learning

Purdue University announced Monday that it is midst of deploying a faster, more pervasive, campus-wide 802.11n wireless network, powered by Cisco and Verizon. With this network in place, the West Lafayette, Ind.-based school will expand virtual applications like Hotseat, which allows students to establish communities of interest and exchange information.

11/2/2009 1:09:10 PM

Ceryx Intros Microsoft Office Communication Server 2007 R2

Ceryx, a provider of enterprise-grade messaging, collaboration and unified communication services, has reportedly introduced Microsoft Office Communication Server 2007 R2. With this introduction, company expects to move further in the direction of being able to provide full UC functionality with custom configuration and integration options for large organizations.

11/2/2009 1:00:43 PM

Certgate PreBoot Authenticator Fixes Weakest Link in Full Disk Encryption

Certgate, a Nuremberg-based company that deals in the development and marketing of products and solutions which make the operation of communication devices secure and user-friendly, has reportedly said that cergate PreBoot Authenticator has the capacity to revolutionize full disk encryption. PC users have sought and used numerous encryption services that are available to them in the market to save their data in the hard disks from malicious access and even the maximum security encryptions are only as good as their weakest link: the password provided by the user. A large number of potential attack scenarios for undermining full disk encryption programs entail 'cracking' the password.

11/2/2009 12:58:24 PM

MontaVista Intros New Market Specific Distributions for MontaVista Linux 6

MontaVista Software has reportedly announced additional new Market Specific Distributions for MontaVista Linux 6. The new MSDs continue to expand the market specific focus of MVL6. According to the company, the latest offering delivers support for industrial automation, automotive, Android, portable multimedia devices, and multicore networking applications.

11/2/2009 12:51:56 PM

Adept Quattro Robot Breaks 300 Cycles Per Minute Barrier

Adept Technology, Inc., a provider of intelligent vision-guided robotics systems and robotics services, recently announced that its A Accepted Quattro robot has reportedly broken the 300 cycles per minute barrier. Officials with Adept said that this new performance threshold was set using 25mm x 300mm x 25mm standard pick and place cycle. The robot industry has long benchmarked the speeds using this quantifier.

11/2/2009 12:49:02 PM

BPA's Agent Training Essential to Successful Operations

3rd party remote call monitoring provider, BPA International offers training to sales agents in a contact center that leave them prepared, educated and confident to begin a career in the contact center or CRM industry.

11/2/2009 12:42:47 PM

VocalTec to Help Far East Telecom Migrate to an IP Network

Herzliya, Israel-based provider of carrier-class multimedia and voice-over-IP solutions, VocalTec Communications Ltd. has reportedly announced that Far East Telecom, a regional service provider and a part of the SvyazInvest group, has chosen VocalTec as the provider for transition to a core Class-5 and Class-4 VoIP network.

11/2/2009 12:42:01 PM

Smart Grid Web Site Traffic Rises Sharply

For the month of October, this translates into 18, 791 page views every day and 247 unique visitors every hour. With only three months of traffic stats, we're happy to see the portal get to these levels in so little time. I think the numbers tell the story, and that the portal is sustaining a critical mass of activity that should be of interest to anyone trying to reach the smart grid market.

11/2/2009 12:41:15 PM

Smart Networks Signs on as Master Distributor for VoIPSwitch, DIDx Promotion

Voiceserve subsidiary, VoIPSwitch, has now announced their customer, Smart Network Solutions, signed on as a Master Distributor of the promotional offerings in South Florida, Latin America and the Caribbean.

11/2/2009 12:37:06 PM

Texas Surgery Center Boosts Productivity with Cbeyond's Voice, IT Applications

Texas-based Trinity Park Surgery Center has reported enhanced its productivity with the help of Cbeyond's reliable business communications solutions. Trinity Park officials said they realized that Cbeyond was the only provider that could offer them cost effective solutions and valuable consulting services. With the help of Cbeyond's IT and voice applications Trinity Park reportedly saves more than $20,000 annually.

11/2/2009 12:36:55 PM

Call Center Hiring: Screening Applicants for Web Chat Skills

FurstPerson offers call center hiring solutions that help companies screen applicants and assess their skills. This includes screening and assessment solutions that can help a company determine if an applicant is the right fit for a home-based agent position.

11/2/2009 12:32:08 PM

Aurora Networks Intros New QAM Transmitter

Aurora Networks, a provider of optical transport solution that is focused on delivering an optimized platform for next-generation cable services, has reportedly introduced a new QAM transmitter -- the AT3535G. With the help of QAM transmitter, cable operators can extend and evolve their narrowcast services. Company officials said that the AT3535G is the only QAM transmitter of its kind designed to support 80-plus QAM channels

11/2/2009 12:24:45 PM

The Champlain Telephone Company Selects ADTRAN Platform

The Champlain Telephone Company, an independent service provider serving New York, has reportedly selected ADTRAN's flagship product, the Total Access 5000 Multi-Service Access and Aggregation Platform to enhance its residential and commercial service delivery. ADTRAN officials said that the deployment of the Total Access 5000 will help The Champlain Telephone Company expand the range, reach and performance of a variety of next-generation, carrier-class services, while leveraging more cost-effective Ethernet transport options to enhance operational efficiencies.

11/2/2009 12:21:31 PM

Users Can Now Back Up .Tel Domain

London-based Telnic Limited, the registry operator for the new .tel Top Level Domain, has reportedly unveiled a new functionality that lets .tel domain owners backup and restore their domains. Integrated into the Web control panel, the functionality has been introduced in response to the feedback from the .tel community. The new functionality stores a backup copy of one or all .tel domains owned by a business or individual as an XML file. All the data, including contact information, profiles, groups and 'friends' of the .tel domain that have access to private information are backed up. The domain data can be restored from the file whenever needed.

11/2/2009 12:18:56 PM

Alpheus Communications Announces Availability of High-Bandwidth Ethernet

Alpheus Communications has reportedly announced availability of 100mbps to 1gbps Ethernet across Texas. Company officials said that for years, Alpheus has historically offered the right architecture, price point and quality of service for TDM circuits, and now that same capability will enable both enterprise and carrier customers to connect multiple locations through high capacity Ethernet. Lower bit rate Ethernet connections are also available, but Alpheus is addressing emerging demand with a well-priced high speed product, officials said.

11/2/2009 12:13:45 PM

CoreDial Offers VoiceAxis Support to Aastra SIP Phones

CoreDial, a provider of hosted PBX and VoIP solutions, reportedly announced that it would start providing VoiceAxis 3.0 support to Aastra's full line of SIP phones.

11/2/2009 12:10:14 PM

Voxbone's iNum Now Supports High Definition Calling between VoIP Networks, Skype

Voxbone has said that its geographically-independent number service, iNum, now reportedly supports high-definition calling between dozens of VoIP networks and Skype. The company will now transcode, or translate, between Skype's super-wideband SILK codec and the widely deployed HD codec, G.722. The iNum numbers allows billing as local calls when dialed through participating carriers anywhere in the world.

11/2/2009 12:05:25 PM

DDS Wireless Announces Several Taxi Deals

DDS Wireless' taxi business unit, Digital Dispatch, has reportedly has signed three significant customers for its TaxiBook bundled subscription service. Company officials said that the largest of these is Tectrans Inc. of Los Angeles, which has contracted for 90 vehicles and is utilizing TaxiBook as a platform to integrate newly acquired taxi fleets. Officials said that all of these deals are significant as they represent deployments well in excess of the current average fleet size for TaxiBook and demonstrate the flexibility, scalability and rapid deployment of the solution.

11/2/2009 12:02:14 PM

Beech Grove City Schools Deploy Wyse's Client Virtualization Solution

Wyse Technology has reportedly announced a new virtual client implementation at the Beech Grove City Schools in Indiana. Instead of PCs, the school district in the greater Indianapolis metropolitan area turned to a cloud computing model of server consolidation and virtual clients to improve teacher access to computers and enable students to improve graduation rates.

11/2/2009 11:58:29 AM

Thinking Phone's C3 Platform Combines UC with Integrated Customer Management Apps

While many systems within hosted PBX provider, Thinking Phone's coherent customer communications, or the C3 platform, offer exceptional opportunities and functionalities in improving a company's customer relationship management, or CRM, platform, there is more to improving the efficiency of a call center than just dynamic feature capabilities.

11/2/2009 11:57:20 AM

FaceTime Licenses Web 2.0 Virus Detection Engine from Sophos

FaceTime Communications has reportedly licensed a Web 2.0 virus detection engine from IT security and data protection firm Sophos. Under the agreement, Sophos's anti-virus technology has been integrated with FaceTime's Unified Security Gateway 3.0. The integration with the first secure Web gateway will uniquely combine the content monitoring, management and securing of Web 2.0 applications, such as social networks, instant messaging and unified communications with URL filtering, malware and Web anti-virus protection.

11/2/2009 11:51:26 AM

UTStarcom Intros Expanded NetRing Transport Network Product Portfolio

UTStarcom has reportedly announced the debut of its expanded NetRing Transport Network product portfolio - NetRing TN - which includes new multiprotocol label switching - transport profile. The new MPLS-TP has been specifically designed to overhaul existing mobile backhaul networks, provide Ethernet services and deliver broadband aggregation applications, according to the company.

11/2/2009 11:48:44 AM

Tidebreak Joins NEC's UNIVERGE Solutions Partner Program

NEC Corporation of America, a provider and integrator of advanced communications, networking and IT solutions, has reportedly announced that Tidebreak has joined the UNIVERGE Solutions Partner Program.

11/2/2009 11:46:01 AM

Wick Hill Ships New Security Solutions from WatchGuard

Wick Hill, a value added distributor specializing in secure infrastructure solutions, has begun to ship WatchGuard's new eXtensible threat management, or XTM, appliances - the XTM 8-series and the XTM 1050. The XTM 1050 is ideal for larger SMEs, branches/departments of larger enterprises and companies/organisations with up to 10,000 users. The XTM 8-series is suitable for up to 5,000 users. Both solutions provide integrated SSL and IPSec VPNs to ensure secure connectivity for remote workers.

11/2/2009 11:42:50 AM

Mavenir Systems Intros Rich Communications Solution

In a bid to empower mobile operators to innovate and create mobile social networks, Mavenir Systems has reportedly announced the availability of the Rich Communications solution to launch new services over 3G and 4G devices. Mavenir's solution is based on the GSM Association Rich Communication Suite industry initiative, and is part of the company's Converged Messaging services. This solution offers mobile operators an integrated, cost-effective platform for revenue-generating multimedia communications and social networking services, according to company officials.

11/2/2009 11:38:35 AM

Triple-Play Subscription to Increase by Year End in France: Report

A new industry report predicted that by 2014, 50 percent of households in France will subscribe to a triple-play offer as operators invest in FTTH to stay competitive. According to the report, France: Multiplay Success Drives FTTH Interest, 30 percent of households in France will subscribe to a triple-play offer by the end of 2009. This number is expected to increase to almost 50 percent by 2014.

11/2/2009 11:29:25 AM

Edgewater Makes Available EdgeMarc 4610W Network Services Gateway

Edgewater Networks has reportedly announced the availability of the EdgeMarc 4610W Network Services Gateway, which provides up to four T1/E1 wide area networking ports, a 10/100Mbps Ethernet WAN port and an integrated 24 port 10/100/1000 Mbps Power over Ethernet switch. In addition, this complete solution also features 6 FXS, 2 FXO ports, 2 USB ports and a V.90 modem for out of band management access, the company said.

11/2/2009 11:23:31 AM

Deploying Next-Gen Appliances? Follow Rule No. 1: Use a Hardened, Secure Linux OS

With the buildout of new cloud application architectures and improved server-virtualization capabilities, enterprise software developers have many platform options on which to deliver their application.

11/2/2009 11:18:19 AM

Southeast Asian Operator Standardizes on Evolving Systems

A major Southeast Asian operator has reportedly expanded the roll-out of Dynamic SIM Allocation solution from Evolving Systems. The operator's decided to implement the solution earlier this year and will now migrate to a nationwide deployment of Dynamic SIM Allocation. The tier 1 operator hopes that the addition of the number selection component will build customer loyalty. The client also expects this migration will increase retention in a highly competitive wireless market.

11/2/2009 11:15:11 AM

Hosting.com Reveals ColdFusion 9 in the Cloud

Hosting.com, a provider of managed hosting, cloud hosting and colocation solutions and an Adobe Solution Partner servicing more than 6,000 global ColdFusion customers since 1997, has reportedly launched version 9 of ColdFusion in its Cloud and Dedicated environments. This announcement has positioned the company to be the first provider to launch ColdFusion 9 in a cloud hosting environment.

11/2/2009 11:11:57 AM

Hutchison Telecom Closes Transaction with Scailex

Israeli mobile communications operator, Partner Communications Company has reportedly announced the closing of the transaction between Advent Investments Pte Ltd. and Scailex Corporation Ltd. Scailex is an Israeli corporation listed on the Tel Aviv Stock Exchange and Advent is a wholly-owned subsidiary of Hutchison Telecommunications International Limited.

11/2/2009 11:09:15 AM

Symmetricom Intros All-in-One Test, Measurement Tools

Symmetricom has reportedly announced the release of TimeAnalyzer, a set of comprehensive all-in-one test and measurement tools for collecting and analyzing IEEE 1588 packet-timing data, as well as traditional synchronization signals. Touted as the first IEEE 1588 PTP test system available that provides an intuitive pass/fail indication to verify PTP performance over packet networks, the TimeAnalyzer test tools provide comprehensive functions to measure and analyze packet-timing and also traditional synchronization.

11/2/2009 10:56:05 AM

AGIS LifeRing Helps Deliver Information to the U.S. Military

Advanced Ground Information Systems, Inc. reportedly has completed a U.S. Joint Forces Command Limited Operational Assessment of cellular broad band communications. The Jupiter, Fla.-based company has completed the project by using its LifeRing software and it received a good Ease of Use rating by the participating organizations. The tactical cellular prototype consists of a 3G network and will be used for small unit operations.

11/2/2009 10:53:31 AM

17th Annual MVP Quality Award Open for Nominations

Norwalk, CT (November 2, 2009) Technology Marketing Corporation (TMC) today announced that Customer Interaction Solutions magazine's 17th annual MVP (Marketing Via Phone) Quality Awards is accepting nominations.

11/2/2009 10:49:00 AM

Solving Challenges in Voice Management Part IV: Bullet-Proofing Your Voice and Data Environment

The need to manage costs is more important than ever today as service providers move through a highly competitive communications market. Choosing the right management solution is vital for the future success of the network operating center and can significantly reduce overhead costs while also increasing revenue advantages – if correctly implemented.

11/2/2009 10:44:20 AM

ClairMail Customer Recognized for Mobile Banking

Proactive mobile banking and payment solutions provider ClairMail has reportedly announced that customer BB&T won accolades for its mobile banking offering. Two industry analyst firms, ABI Research and Javelin Strategy and Research have given top grades to the national bank in their recent reports. BB&T reportedly received the top A grade in the September 2009 Mobile Banking: U.S. Banks Report Card from ABI Research. The bank was also named a Silver category winner in Javelin Strategy and Research's 2009 Mobile Banking Scorecard published October 2009.

11/2/2009 10:40:46 AM

QuIC Joins Symbian Foundation

Qualcomm Innovation Center and the Symbian Foundation have reportedly announced that QuIC, a subsidiary of Qualcomm, has joined the Symbian Foundation and has been appointed to the Symbian Foundation board of directors. QuIC joining the Symbian Foundation and the Symbian Foundation board demonstrates our commitment to provide expertise and to optimize technology with the Symbian platform, said Rob Chandhok, president at QuIC, in a statement.

11/2/2009 10:33:07 AM

Will 'TV Everywhere' Follow the Public Wi-Fi Hotspot Business Model?

Here's one way of looking at video substitution, the process whereby consumers use online video sources instead of multi-channel video services sold by cable, telcos or satellite providers. Currently, 11 percent of all U.S. active streamers of video, or 7.7 million, do not subscribe to cable, telco or satellite services, Interpret said. Virtually all the other online video watchers do have such subscriptions.

11/2/2009 10:29:38 AM

Swiss University Picks Empirix Hammer to Advance IMS and VoIP Monitoring Knowledge

Bedford, Mass.-based Empirix provides VoIP monitoring solutions to help company's maintain the quality of user experiences for business critical voice, data, video and mobile services.

11/2/2009 10:28:54 AM

Sumitomo Electric Wins Cisco Supplier of the Year Award

Sumitomo Electric Industries, Ltd., a global provider of optical components, modules and subsystems, reportedly announced that Sumitomo Electric Device Innovations, Inc. and Sumitomo Electric Device Innovations U.S.A Inc. subsidiaries of Sumitomo Electric Industries, has won Cisco's the Supplier of the Year Award. SEDI, designs and manufactures optical/wireless components, subsystem to Telecom, CATV, broadband data communication and wireless market. Whereas SEDU provides optical components, modules, and subsystems to the telecom, CATV, broadband, data communications and wireless markets.

11/2/2009 10:26:07 AM

CallFire Adds Classical Music to Open Source Systems Offerings

In keeping with the recent trend of improving customer satisfaction and creating new avenues for opportunity within the company's system offerings, California-based open-source VoIP consultancy company CallFire.com has updated its music capabilities within the CallFire systems.

11/2/2009 10:21:30 AM

Caltrol Taps Tw Telecom for Advanced Voice, Data Services

Caltrol, a process management and automation company, has reportedly selected tw telecom, provider of managed voice, Internet and data networking solutions for businesses, for its advanced voice and data services. Company officials at Caltrol said that they have adapted tw telecom's offerings to avail voice and data services across the company's nine multi-state locations.

11/2/2009 10:20:38 AM

More Seniors, Boomers Use Online Shopping: Report

Some 77 percent of seniors aged 65 and older shop online, a recent report from CTAM Research found. The report, called Life Stages & Life Styles: Turning General Differences into Media Opportunities, which analyzes four generational groups, said that 94 percent of seniors use e-mail regularly, 71 percent go to the Internet to look up health and medical information, 70 percent read news and 59 percent manage their finances and banking online. Seniors also turn to the Internet for gaming; approximately half or 47 percent of online seniors regularly play free online games. In fact they lead all other generational groups when it comes to this online activity.

11/2/2009 10:16:40 AM

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