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LF Deep Learning Foundation announced the addition of five members recently. Red Hat, Ciena, DiDi, Intel and Orange bring rich resources the aid in developing and expanding open source Deep Learning, Machine Learning and AI projects.
8/20/2018 5:39:41 PM
Votacall announced the arrival of Votacall Chitchat, its enterprise SaaS speech suite. Eight months after acquiring Mobiso, Votacall is able to boost the Votacall Labs cloud layer product portfolio with an exceptional cloud communications solution.
8/20/2018 4:52:38 PM
Denver-based IT services provider LIVE Consulting announced as new partnership with Nextiva, to deliver the industry-leading business VoIP system to its customer base.
8/20/2018 4:34:31 PM
The Industrial Internet Consortium (IIC) recently announced it will run an Intelligent Manufacturing Solutions Forum within Hannover Messe USA, co-located with the International Manufacturing Technology Show.
8/20/2018 3:56:02 PM
IoT device management is becoming as hot a topic these days for enterprises as mobile device management became over a decade ago. Why?
8/20/2018 3:43:20 PM
Smart City Works Actuator is now accepting applications for its Fall 2018 Cohort.
8/20/2018 3:40:10 PM
Apple and the Telecom Regulatory Authority of India have been at odds in recent months. But recent reports indicate they may be moving toward a solution.
8/20/2018 1:58:31 PM
The Plantronics Manager Pro is a software-as-a-service solution that can help manage Platronics devices. It provides a centralized, web-based tool from which IT team members can address headset management, troubleshooting, updates, and more.
8/20/2018 1:42:13 PM
Spending on commercial and professional microphones is poised for continued growth in the near future. That will be driven by business interest in collaboration, more online content creators in the broadcast arena, significant demand for wireless mics, and the IoT.
8/20/2018 1:35:58 PM
Meeting technology is available that may help level the playing field between individuals with different personality types, titles, and writing styles. And that could lead to more effective collaboration and greater innovation.
8/20/2018 1:34:01 PM
The volume of traffic, variety of applications and endpoints, new backhaul requirements, security concerns, and demand for expedited and more flexible connectivity all require a new kind of network - the adaptive network.
8/20/2018 1:30:03 PM
NICE inContact announced that TechStyle Fashion Group selected the NICE inContact CXone AI Self-Service Solution, with resounding results. The SmartAction Omni-bot is proving to be the star component of the deployment.
8/17/2018 5:28:42 PM
This week Grandstream took the wraps off the HT813, the newest addition to the HT series of Analog Phone Adapters. The HT813 Featuring an FXS port to introduce fax machines and analog phones to VoIP services.
8/17/2018 4:50:54 PM
As part of a $2 billion rural broadband project, Windstream announced the deployment of fixed wireless technology to offer citizens of western Poteau, Oklahoma broadband speeds of up to 100 mbps.
8/17/2018 4:37:04 PM
As part of a $2 billion rural broadband project, Windstream announced the deployment of fixed wireless technology to offer citizens of western Poteau, Oklahoma broadband speeds of up to 100 mbps.
8/17/2018 4:35:04 PM
The best meeting room designs and advanced audio conferencing technology won't deliver value if employees aren't able to easily use them.
8/17/2018 3:45:59 PM
This week Grandstream took the wraps off the HT813, the newest addition to the HT series of Analog Phone Adapters. The HT813 Featuring an FXS port to introduce fax machines and analog phones to VoIP services.
8/17/2018 2:46:01 PM
Rapid Development and Deployment of Augmented Reality and Industrial IoT is a Key Finding in New Release of PTC's Industrial Innovation Series
8/17/2018 2:36:29 PM
Versa Networks announced the Versa Secure Cloud IP Platform earned a 2018 INTERNET TELEPHONT SD-WAN Product of the Year Award. The SD-WAN solution was singled out for the innovation at play, creating a networking solution with security and cloud integration.
8/17/2018 12:26:24 PM
When a massive power outage hit Cleveland this past weekend leaving some 40,000 customers without power for seven hours, the blame game began in earnest between utilities.
8/17/2018 12:18:18 PM
Deep fiber can help MSOs support bandwidth-loving services, deliver higher rate broadband, lower their costs and environmental impacts, and scale.
8/17/2018 11:27:43 AM
Workforce management (WFM) software is crucial to creating an environment for success in your call center. Applied appropriately and the results will sing resoundingly positive, deployed poorly, and experience the consequences - particularly in reference to scheduling.
8/17/2018 11:21:34 AM
Workforce management (WFM) software is crucial to creating an environment for success in your call center. Applied appropriately and the results will sing resoundingly positive, deployed poorly, and experience the consequences - particularly in reference to scheduling. Call center scheduling requires a flexible balance of skill and man power, let's review some ways to ensure your organization is reaping the rewards of its WFM deployment.
8/17/2018 11:09:21 AM
Quantiphi Inc. has integrated Google Cloud's Contact Center AI solution with its own offering.
8/17/2018 10:38:10 AM
Cloud Concepts Corp. will enable RingRx to bring its solutions to a broader audience.
8/17/2018 10:28:07 AM
Reports suggest that businesses tend to overlook the importance of audio in their planning for conference and huddle rooms.
8/17/2018 10:18:40 AM
Think broadly, and use an array of data and considerations, in measuring and improving customer experience.
8/17/2018 10:01:33 AM
When call centers don't have adequate resources in place, customer service can suffer, and businesses can miss their target goals and lose clients and revenue. Sometimes the lack of adequate resources in the call center is due to businesses that simply don't staff the correct number or type of people for shifts. However sometimes the lack of human resources is due less to the schedules themselves and more schedule adherence challenges.
8/17/2018 9:57:04 AM
There are numerous apps out there than can help improve your mental health and welfare It's hard to know which are the best, especially in such a crowded marketplace. So, we asked Clarity Clinic for some advice and they duly provided.
8/17/2018 9:38:42 AM
The last several years have seen quite a significant hype about cloud business intelligence. With this comes the assumption that a majority of businesses have already migrated to the cloud. Even if the trend seems to concur that the use of cloud services has increased dramatically, there is still a large population of companies that have yet to adopt the system.
8/17/2018 9:30:51 AM
According to a recent announcement, DMI, enterprise grade mobile solutions provider, has made available its Inspection Platform as a Service (IPaaS) offering.
8/16/2018 3:46:01 PM
Alarmists are busy drawing parallels between fintech and the dot-com bust of 2000. But, here's why fintech has immeasurably more sticking power than the investment craze over Internet-based companies.
8/16/2018 3:40:23 PM
Following the announcement of its Brain Builder beta program, Neurala, an artificial intelligence company, recently announced its call for submissions for its AI for Good competition.
8/16/2018 3:32:30 PM
Governor Eric J. Holcomb and Hammond Mayor Thomas M. McDermott Jr. join executives from Indiana NAP to celebrate the groundbreaking of the Digital Crossroads Data Center in northwest Indiana.
8/16/2018 3:19:07 PM
Partners with Persistent Systems to develop IoT solutions, dramatically improving utility management across residential communities
8/16/2018 3:10:40 PM
This week, Knowlarity can officially put the Sunoray acquisition to bed with the completion of the purchase's second phase - successfully absorbing Tentacle, Sunoray's SaaS CRM solution.
8/16/2018 1:35:23 PM
This week, Knowlarity can officially put the Sunoray acquisition to bed with the completion of the purchase's second phase - successfully absorbing Tentacle, Sunoray's SaaS CRM solution.
8/16/2018 1:31:30 PM
Masergy announced interoperability between its Global UCaaS solution and a number of Cisco endpoints, including the 6800 and 8800 series of video phones.
8/16/2018 1:01:02 PM
Masergy announced interoperability between its Global UCaaS solution and a number of Cisco endpoints, including the 6800 and 8800 series of video phones.
8/16/2018 12:59:38 PM
Ribbon Communications today announced they tied the knot with Edgewater Networks, putting the combined companies into an even stronger leadership position in the session border control market, particularly at the enterprise edge.
8/16/2018 12:09:09 PM
You can use automation - and artificial intelligence, machine learning, and natural language processing -to support such efforts - on the front and back ends for CX.
8/16/2018 7:00:00 AM
Playboy is pointing to the pairing's contract and is taking GBT to court for failing to fulfill their arrangement, claiming fraud. The lawsuit states GBT failed to implement the VIT on Playboy's sites and neglected to pay the $4 million it agreed to.
8/15/2018 5:55:10 PM
On this episode of IoT Time Podcast, Ken Briodagh sits down with Prateek Joshi, founder, PlutoShift, to talk about IoT, AI and how these two technological juggernauts will work together for global societal improvement. So, NBD.
8/15/2018 2:30:56 PM
When it comes to project management, there are a number of different software packages that you can use which use different project management methods as their basis. The two most common ones that you tend to find are Kanban and Scrum. Kanban and Scrum are terms that are often used interchangeable of one another, however, they are actually different from each other and are not 'two sides of the same coin' which is what many people tend to think.
8/15/2018 1:35:31 PM
Most businesses rely on surveys to gauge the opinions and needs of their customers, and many are finding a decline in survey response rates and low respondent engagement. Anecdotal evidence shows in the last 20 years, the response rate for Market Research surveys in general has dropped from 20 percent to just 2 percent. It's a growing struggle to figure out how to combat these challenges effectively.
8/15/2018 1:33:15 PM
From a business standpoint, the most fundamental and important piece of unstructured data is text, and organizations have the potential to harness these text data assets, which are derived from both internal and external channels. How can organization take advantage of this unstructured data? By utilizing Natural Language Processing (NLP).
8/15/2018 1:10:24 PM
8/15/2018 1:00:00 PM
In the new world of sales, the days of one-and-done customer interactions don't really work anymore. So sales people need to keep in touch with customers, quickly respond to their requests for help, understand their needs at the time of sale and over time, and provide them with intelligence and offers to keep customers abreast of new opportunities.
8/15/2018 12:56:07 PM
Intelligent multi-layer orchestration can bring everything together to allow for better visibility and orchestration - and to make service providers more efficient and responsive to market needs.
8/15/2018 12:52:53 PM
Learn why adaptive networking is the answer to today's requirements.
8/15/2018 12:49:40 PM
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