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TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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Tahiti Nui Satellite, Thomson Team to Launch High Definition Services in Western Europe

Tahiti Nui Satellite, a satellite service provider, has reportedly selected Thomson to supply satellite MPEG-4 HD set-top box technology to support the launch of TNS' high-definition broadcast service in the fourth quarter of 2009.

11/20/2009 6:26:50 PM

Openwave Intros Openwave Integra 3.0

Openwave, a provider of mediation platform and tools to mobilize the Internet, has unveiled the Openwave Integra 3.0, a Linux-based, proactive service mediation and policy management solution.

11/20/2009 6:17:52 PM

Verizon Launches Utility/Smart Grid-Targeted Consulting Services

When doors open to the benefits of innovative IT solutions, they also open to evil cybercrooks.

11/20/2009 6:14:25 PM

Riverbed Launches Cloud-Based Services for Enterprise and Government Markets

Riverbed Technology, a company that focuses on IT infrastructure performance company for networks, applications and storage, has announced that it has planned to launch new products and services that will help accelerate access to services that are in the cloud environment for enterprises and governments and extend the benefits of acceleration to applications and storage in the public cloud.

11/20/2009 6:09:12 PM

White Paper from Call Center Hiring Solutions Provider FurstPerson Discusses 'The Role of the Interview'

The truth is, in-person interviews really aren't an effective way to measure a person's skills, aptitude or work ethic. Today, companies are increasingly using software-based evaluation and assessment tools to more accurately measure a candidate's level of skill and fit for a job.

11/20/2009 5:54:25 PM

Fedora Project Tips Hat To Fedora 12

Fedora Project, a Red Hat-sponsored and community-supported open source collaboration, has taken Fedora 12, the latest version of its free open source operating system distribution, off the rack and out into the open.

11/20/2009 5:50:29 PM

Frost & Sullivan Predicts Increased Revenue Convergence of Physical and Logical Security

As companies and individuals become increasingly conscious about the security of their belongings, the security market has been experiencing unprecedented demands.

11/20/2009 5:45:39 PM

Report: Smartphones Changing Communications Usage

The proliferation of smartphones in the United States is driving a rapid rise in mobile-device usage for non-voice communications, including text messages, e-mail and mobile Internet access, according to BIA/Kelsey's latest research.

11/20/2009 5:07:28 PM

Huawei gets Belgacom Contract

Huawei and Belgacom, the Belgian incumbent telecom operator, have reportedly signed a frame agreement enabling the progressive upgrade of Belgacom's radio access network.

11/20/2009 5:00:51 PM

Ubiquisys Unveils Wide Area Femtocell Solution

Ubiquisys has announced the commercial availability of a wide area femtocell solution that provides coverage of up to 12 km (or 5 square miles) at a fraction of the cost of existing solutions.

11/20/2009 4:52:48 PM

Clarity D613 DECT Amplified Phone Now Available Nationwide at RadioShack

Clarity, a supplier of amplified telephones, notification systems, assistive listening devices and other communications devices for the hearing loss and deaf markets, has announced that its newly released Clarity D613 cordless phones with Digital Enhanced Cordless Technology 6.0 (DECT) are available at RadioShack.

11/20/2009 4:48:13 PM

Monet Software Offering Free White Paper, '7 Tips for More Effective Call Center Scheduling'

Workforce management solutions provider Monet Software has released a new white paper entitled 7 Tips for More Effective Call Center Scheduling.

11/20/2009 4:43:07 PM

Call Monitoring Systems Rise with IP Phones: Expert

It's critical that emerging IP phone vendors, such as Cisco and Avaya, are developing devices that are compatible with call monitoring systems, as a way to improve operations and enlist quality control over products for contact centers and companies in the customer relationship management, or CRM, industry, said one official from a Basking Ridge, N.J.-based enterprise communications giant.

11/20/2009 4:32:38 PM

Eutelsat and ABS Ink Agreement for Cooperation at 75 Degrees East Position

Satellite operator Eutelsat Communications and Asia Broadcast Satellite have announced the execution of a strategic agreement for commercial cooperation at the 75 degrees East orbital location.

11/20/2009 4:31:17 PM

Sybase 365 and Telecom New Zealand International Launch Joint IPX Voice Service

Sybase 365, a subsidiary of Sybase, announced a partnership with Telecom New Zealand International to develop a joint IPX voice service offering.

11/20/2009 4:24:52 PM

Is 21 Mbps Mobile Broadband the 2010 Standard?

About 62 percent of mobile industry executives involved with GSM believe the next baseline for mobile broadband-based, peak-downlink data speed will be 21 Mbps, a recent survey by the Global Mobile Suppliers Association has found.

11/20/2009 4:20:08 PM

Ness CRM Solution Selected by Hungarian Mobile Telecom Provider Pannon

Ness Technologies, Inc., a provider of information technology solutions and services, reportedly announced that mobile telecommunications provider Pannon has selected its strategic Customer Relationship Management solution.

11/20/2009 4:00:39 PM

Conferencing Feature: Outdoor Affinity Telecom offers Members Savings with The Conference Group

Looking for a new way to reach customers? Some companies in the unified communications space are leveraging the affinity of outdoor sports to help build their brands and enhance their image. For example, The Conference Group is doing just that. The Newark, Del-based a full-service , a full-service audio and Web conferencing company has partnered with Outdoor Affinity Telecom, a firm that provides savings on telecommunication services to supporters of the outdoor industry.

11/20/2009 3:57:56 PM

Adaptive Digital Debuts Integration-Ready Solutions for High-End Voice Applications

Adaptive Digital, provider of speech-based applications, has announced that its released integration-ready solutions make use of Texas Instruments' new TMS320C6472 six-core digital signal processor (DSP) to support high-density, VoIP and traditional telecommunications applications.

11/20/2009 3:53:15 PM

CallCopy Named One of the Best Places to Work in 2009

CallCopy Inc., a provider of call recording and quality management solutions, has announced its recognition as a recipient of one of Business First's Best Places to Work Awards.

11/20/2009 3:47:31 PM

Desktops and Dashboards Help Call Center Stakeholders Better Manage Their Daily Workload

To counteract the effects of staff reductions and the freeze on adding staff in the call center, companies must find ways to make employees more efficient and effective in their daily routines and tasks. By receiving appropriate information at the agent desktop and manager dashboard in real time, call center stakeholders can better manage their daily workload.

11/20/2009 3:46:40 PM

Week in Review: 4GWE Conference Anticipates Rise of WiMAX, LTE

The two technologies that have emerged as front-runners for dominance in the next-generation wireless world of 4G – WiMAX and LTE – both made headlines this week, as Ericsson finished the $1.13 bill acquisition of Nortel's LTE assets in North America, while Adam Internet selected Alvarion to deploy a WiMAX network across metropolitan Adelaide, Australia.

11/20/2009 3:41:18 PM

Phone.com's Virtual Office Offers Fun Features to Drive Professional Communications

If you follow telecommunications technology at all, you have likely heard the term virtual office. While this sounds like some sort of video game, it actually is a technology format that allows a business of any size to present a professional front to any potential client or partner. This is especially useful for businesses that operate smaller locations throughout dispersed geographical locations. One provider that caters to such companies is Phone.com. In offering its Virtual Office solution, Phone.com offers a number of benefits and creative features that allow company clients to build streamlined communications strategies that drive both collaboration and the optimal customer experience.

11/20/2009 3:39:37 PM

The Conference Group, Outdoor Affinity Telecom Intro Web Conferencing Savings

The Conference Group, a full-service audio and Web Conferencing company, is tapping people's outdoor passions as part of a new vehicle to reach potential customers. The Newark, Del.-based company has partnered with Outdoor Affinity Telecom, a firm that provides savings on telecommunication services to supporters of the outdoor industry. Through the program, outdoor organization members can donate to their favorite cause and take advantage of savings on everything from local and long-distance to internet, wireless, and data services.

11/20/2009 3:25:53 PM

White Paper Compares Positron Telecom's PBX PCI Adapters to Other Leading Asterisk-based VoIP Solutions

VoIP solutions provider Positron Telecom has released a new white paper detailing the advantages the company's PBX PCI adapter products have over those of other leading Asterisk-based telephony board makers.

11/20/2009 3:20:27 PM

ShoreTel Secures 228th Spot in List of Fastest-Growing North American Companies

A provider of intelligent and easy IP phone systems that come with fully integrated UC functions, ShoreTel recently announced that it has secured the 228th spot in Deloitte LLP's list of 500 of the fastest-growing technology, media, telecommunications, life sciences and environmentally friendly companies in North America.

11/20/2009 3:19:13 PM

First Trust Launches New Fund Based on Smart Grid Infrastructure Index

In response to the evolving smart grid and electric infrastructure sector, the NASDAQ OMX Group, Inc., Clean Edge, Inc. and First Trust Advisors L.P. have launched a new exchange traded fund, or ETF.

11/20/2009 3:14:35 PM

Ingenico, AviIT and OnAir Ink Alliance to Provide Secure, Online, In-Flight Payment Solutions

Ingenico, a provider of secure payment solutions, has reportedly signed a strategic partnership agreement with AviIT, a provider of specialist IT-based solutions for the aviation industry, and OnAir, a provider of in-flight communications, to develop automated in-flight payment solutions.

11/20/2009 3:13:00 PM

Wireless Dynamics Unveils iCarte 110, an NFC/ RFID Reader for iPhones

Wireless Dynamics Inc., a provider of NFC and RFID products, reportedly announced the introduction of iCarte 110.

11/20/2009 3:00:01 PM

AT&T Wins Frost & Sullivan Award for its Tech Support 360 Service

AT&T has announced that it has received the Frost & Sullivan's 2009 North America New Product Innovation Award in Information and Communication Technologies for its Tech Support 360 service, introduced last year.

11/20/2009 2:51:08 PM

Interface Masters Technologies Announces New Quad Segment 10 Gigabit Intelligent Bypass Switch

Interface Masters Technologies , a provider of networking solutions, has announced that one more member of its 10 Gigabit product family is designed to integrate with inline networking devices, security appliances and central office applications.

11/20/2009 2:33:43 PM

YouMail Visual Voicemail Now Free for Sprint Mobile Customers

YouMail Inc, a voicemail service provider for mobile users, has announced the availability of YouMail to Sprint customers as a free service.

11/20/2009 2:21:33 PM

Nstein Technologies Releases 'Semantic Site Search' Engine

Nstein Technologies this week unveiled its new Semantic Site Search (3S), a search engine designed to provide unmatched search results.

11/20/2009 2:12:45 PM

Saving Time and Money with Telecom Cost Management

According to industry experts at Tellennium, without software tools and well-defined processes, enterprises cannot effectively manage their telecom expenses.

11/20/2009 2:09:00 PM

Eaton's Power Xpert Meter 2000 Aids Measuring, Monitoring and Managing Power Quality in Facilities

Eaton Corporation, a power management company, recently announced the introduction of Power Xpert Meter 2000, a sleek, sophisticated power quality meter range with power measuring facilities and included data examining potentials.

11/20/2009 2:01:57 PM

IDT Corporation Deploys Palo Alto's PA-4000 Series Next-Gen Firewalls

Palo Alto Networks, a provider of next-generation enterprise firewalls, has announced that its PA-4000 Series firewalls have been selected by IDT Corporation, a Fortune 1000 company that delivers local, long-distance and calling card services.

11/20/2009 1:50:49 PM

IBM Technology Helps UMBC Researchers in Fighting Rising Threats of Forest Fires

IBM has reportedly announced that researchers at the University of Maryland, Baltimore County, have been deploying their technology to analyze smoke patterns during wildfires.

11/20/2009 1:44:27 PM

Data Robotics Inc. Expands Drobo Partner Advantage Program

Data Robotics, Inc., a provider of automated data storage products and more, reportedly announced the expansion of its Drobo Partner Advantage Program, in order to provide increased revenue opportunities for the company's channel partners.

11/20/2009 1:37:39 PM

Infonetics: Carrier Spending Decline Below 6 Percent in 2009

According to the company's new report, 2009 Service Provider Capex, Opex, ARPU, and Subscribers, worldwide, global capex is forecast to decline at most by 6 percent this year, mainly due to a significant capex shakeout in the Middle East and Africa, a weakening U.S. dollar, expected declines in the Brazilian real and Mexican peso, and delays in U.S. broadband stimulus funding, according to the report.

11/20/2009 1:15:42 PM

CableLabs' Reed: Fiber, Wireless Are Simpatico

Fiber and wireless are often seen as two sides of the broadband coin. But, according to David Reed of CableLabs, these two technologies are a match made in heaven.

11/20/2009 1:14:17 PM

MCPC of Japan, IEEE Partner to Supply Trained Engineers to Mobile Industry

The Mobile Computing Promotion Consortium or 'MCPC', a voluntary association of Japan comprising of leading companies in the mobile system industry to promote mobile computing systems has reportedly announced that it has signed a memorandum of understanding with the Communications Society of IEEE or 'ComSoc', a global community comprised of over 40,000 industry and academia professionals working for advancement of all communications technologies.

11/20/2009 1:01:48 PM

Motorola Intros Frame-Based eNodeB

Motorola has reportedly released the new Wireless Broadband Radio 500 series frame-based eNodeB, another addition to their Long-Term Evolution portfolio. The WBR 500r is Motorola's latest advancement in bringing to market a very agile zero footprint LTE solution that addresses the full scope of wireless carriers' deployment needs to provide an advanced LTE Radio Access Network solution that meets size, and deployment cost criteria.

11/20/2009 12:58:28 PM

CASSCOMM Picks Nortel's Regional Class 5 Solution for Voice, Multimedia Services

Nortel reportedly announced that CASSCOMM, a provider of cable, Internet and telephone services in Central illinois, has picked its Regional Class 5 solution to offer carrier-grade voice and multimedia services. CASSCOMM can now easily and effectively transition to IP from its legacy TDM networks and deliver advanced IP VoIP services to subscribers across Illinois.

11/20/2009 12:55:02 PM

TMCnet's Unified Communications Week in Review

It was another busy week in the Unified Communications industry as more businesses are realizing the value the services offer. Here's a recap of some of the interesting stories TMCnet reported in the UC field this week. Cisco Systems made headlines this week when it announced it upped its bid to acquire video conferencing gear maker TANDBERG by about $400 million.

11/20/2009 12:47:31 PM

NSN's Coherent PON Technology Ignites Interest

Russell said everyone at an FSAN meeting last week in Asia was excited when NSN discussed the technology. FSAN, or the Full Service Access Network Group, is a consortium of leading telecommunications services providers, independent test labs, and equipment suppliers that help drive standards around broadband. FSAN is best known for its work on gigabit rate G-PON and B-PON passive optical networking.

11/20/2009 12:47:09 PM

TMCnet VoIP Week in Review

This week, London-based VoipSwitch, a developer of VoIP platform solutions and a subsidiary of Voiceserve Inc., announced the company received a 2009 Unified Communications Excellence Award from TMC's Unified Communications magazine.

11/20/2009 12:39:54 PM

Migrating to SIP-Based Communications Gives Carriers an Edge

With the explosive growth of data-based applications this year, it's no wonder more and more carriers and phone companies are investing in equipment in order to migrate to all-IP based systems.

11/20/2009 12:28:16 PM

Polycom's Video Conferencing Systems Reduce FVC's Carbon Footprint, Reduce Expenses

FVC, a rich media solutions provider, was recently won the Green System Implementation of the Year, award, after the company successfully implemented Polycom's systems including video conferencing and audio conferencing.

11/20/2009 12:21:48 PM

Tandem Transit Launches 'Advanced IP Carrier' Channel on TMCnet

(Norwalk, CT – [November 20, 2009]) Technology Marketing Corporation today announced that the Advanced IP Carrier channel, sponsored by Tandem Transit LLC., has been launched as the newest addition to the TMCnet channel program.

11/20/2009 12:20:48 PM

TMC and EMBRASE Partner to Host StartupCamp Telephony at ITEXPO East 2010 in Miami

Technology Marketing Corporation (TMC®), a leading global media company, today announced a partnership with Embrase Business Consulting to jointly host StartupCamp Telephony at ITEXPO, a forum where early stage communications companies, investors and on-lookers alike can share information and validate pitches in a live setting.

11/20/2009 12:19:32 PM

Sequans Raises Capital from Alcatel-Lucent, Motorola Ventures for LTE Development Program

Sequans Communications has reportedly raised a new round of capital from Alcatel-Lucent and Motorola Ventures to fund its Long Term Evolution development program. Sequans recently entered into LTE, by stating its intention to develop LTE and WiMAX semiconductor solutions in parallel.

11/20/2009 12:14:36 PM

Advanced IP Carrier Report: Tandem Transit Offers Cost-Saving, IP-Based Alternative

Even with the economy improving, voice carriers aren't off the hook yet when it comes to saving money -- especially as newer, more data-intensive applications gain popularity among end users.

11/20/2009 12:13:56 PM

DriveSafe.ly Mobile App Grows in Popularity

The DriveSafe.ly mobile app has been used by more than 1 million people since its launch seven weeks ago. The free mobile app reads millions of text messages aloud each week to drivers around the world. This helps drivers to keep their eyes on the road. DriveSafe.ly reads text messages and emails in real-time without any action from the user. The latest version features a 'Speed Activated' feature, which turns the app on automatically when driving and off when exiting the vehicle. This makes it truly hands-free and easy for drivers.

11/20/2009 12:09:23 PM

Consumer Awareness of E-Waste Threat Increasing: Report

Consumer awareness of the e-waste threat is reportedly increasing day-by-day. This was revealed in a recent survey conducted by market research and consulting firm Pike Research of more than 1,000 Americans. The study, called Electronics Recycling and E-Waste Issues, includes SWOT analysis for key sectors, analysis of consumer survey results, and forecasts for e-waste generation and processing volumes through 2025. The consumer survey consisted of a structured, Web-based questionnaire conducted among a nationally representative and demographically balanced sample of U.S. consumers.

11/20/2009 12:01:14 PM

All Eyes on Webtel.mobi's Intercontinental Crossing by Jet-Wing

Webtel.mobi's the first intercontinental crossing by jet-wing, is attracting public and media interest from all over the globe as an event is scheduled Nov. 24-25. To promote it, Webtel.mobi is making a version of its Webtel.mobi Intercontinental Challenge Web site available. The Web site will be available in 20 languages and will also provide live commentary on its global internet webcast in six languages.

11/20/2009 11:56:34 AM

BMC Software Inks Deal with Salesforce.com

BMC Software, a Texas-based company specializing in Business Service Management solutions, has reportedly announced a strategic alliance with salesforce.com, the enterprise cloud computing company, to deliver BMC's IT management solutions on the Force.com platform. BMC said that its Business Service Management solutions are designed to deliver a comprehensive approach and unified platform for managing IT. These solutions cover the entire IT organization right from mainframe to distributed systems, physical to virtual, operations to support.

11/20/2009 11:51:17 AM

Gemalto to Supply SIM Cards, Device Management Solution to Virgin Media

Gemalto, a dealer in digital security, has reportedly formed a new agreement to supply Virgin Media, a UK based Entertainment and Communications Company, with its SIM Cards and LinqUs Device Management solution. Company officials said that their Gemplus SIM cards provide interoperability and compliance with the latest standards to ensure that the SIM cards can be used in any mobile phone and connect to networks across the globe. Gemplus also provides devices, software and systems to manage everything from a single user's SIM card through an operator's entire fleet of SIM cards.

11/20/2009 11:47:47 AM

MontaVista Develops Software for Dell's Latitude ON

MontaVista Software, a company that offers open source software solutions for the embedded Linux systems market, reportedly announced that the company developed a software stack for Latitude ON – Dell's instant, always on connection to e-mail, Web, contacts and calendar. Based on the MontaVista Montabello MID platform, the software stack provides the advanced power management, fast startup, and connectivity management required by Latitude ON users. Three important features of the software include Instant ON, Always ON, and Always CONNECTED.

11/20/2009 11:42:48 AM

Truphone Offers 12 Hours of Free calls for Thanksgiving

Truphone, the next generation global mobile operator is celebrating Thanksgiving by giving 12 hours of free calls to U.S. numbers. Customers who make calls on Truphone to mobile and landline phones in the United States between noon to midnight UTC, or 7 a.m. to 7 p.m. EST, on Nov. 26 will not have to pay anything. This means friends and family can call each other to stay in touch during the holiday.

11/20/2009 11:35:13 AM

ERF Helps Deploy Wireless Broadband in Arkansas

ERF Wireless, a provider of enterprise-class wireless and broadband products and services, has reportedly signed a master services agreement with Conway, Ark- based The Computer Works. The Computer Works is a wireless broadband service provider in the five-county area surrounding North Central Arkansas, including the Fayetteville Shale. The agreement provisions the delivery of broadband services to mobile and static oil and gas sites in North Central Arkansas.

11/20/2009 11:30:41 AM

Freescale Expands LCD MCU Portfolio with New S08LL64

Freescale Semiconductor, a provider of embedded semiconductor devices, reportedly has expanded its 8-bit microcontroller, or MCU, portfolio with the addition of a new device, S08LL64, ideal for personal diagnostic and portable health care products that require low-power operation and advanced display capabilities.

11/20/2009 11:26:00 AM

Romtelecom Deploys Comptel Provisioning and Activation to Manage its CDMA

Comptel Corporation, a vendor of dynamic Operations Support System or OSS software reportedly announced that Romtelecom reportedly deployed Comptel Provisioning and Activation solution to manage its multi-vendor CDMA network. Romtelecom specializes in the provision of fixed line communication in Romania. It has evolved form being a state monopoly to a convergent multi-service provider of communication, entertainment and IT solutions. The company offers traditional voice services, data, broadband and Internet services, satellite TV services and wireless CDMA.

11/20/2009 11:22:38 AM

Managing Smart Grid Projects Poses a Great Challenge: KEMA

As smart grid investments are expected to top $20 billion in the United States, the energy and utility industry is on the verge of a massive overhaul of the nation's electric generation, transmission and distribution system and of the means by which consumers make energy use decisions, according to KEMA. KEMA is offering insight on and solutions for keeping smart projects on track in the post-stimulus award era. The company has been working with the nation's leaders in grid modernization for over three decades, company officials said.

11/20/2009 11:18:54 AM

Immunet Secures $2 Million in Funding

Immunet, a developer of next generation AntiVirus technologies, has reportedly raised $2 million in an oversubscribed Series A round led by Altos Ventures with participation from Atlanta-based TechOperators. Immunet officials said that the company launched Immunet Protect, its first product, in August.

11/20/2009 11:13:42 AM

What's Hot in the Smart Grid: Week in Review

Welcome to the week in review for the smart grid market. Below are some of the top stories that came across the TMCnet news wires this week.

11/20/2009 11:13:38 AM

What's Hot in CRM: Week in Review

Welcome to the weekend review for the customer relationship management, or CRM, industry. Below are some of the top stories that came across the TMCnet news wires this week.

11/20/2009 11:11:05 AM

Kaltura, Artivision Offer Integrated Open Source Video Monetization Solution

Kaltura, a developer of open source video platform, reportedly announced that Artivision, a global provider of adaptive video monetization, has joined the Kaltura Partner Program. The two companies have also integrated their technology platforms to offer sites even more ways to enhance their online video monetization capabilities. Under the agreement, Artivision is offering its in-video advertising technology to Kaltura customers, enabling them to generate additional revenue from their online video content.

11/20/2009 11:10:09 AM

Canada's Digital Conceptions Selects Transaction Network Services

Digital Conceptions, a Canadian telecommunications service provider, reportedly has selected Transaction Network Services to be its wholesale provider of Calling Name or CNAM database services. The company offers various database and information services such as 911, 411 and CNAM look up to up-start, independent VoIP service providers throughout Canada. The organization also offers business and residential VoIP services under the trade name, AcroVoice.

11/20/2009 11:03:30 AM

Aerospace and Defense Industry Selects VeriSign Managed Public Key Infrastructure Service

VeriSign, Inc., a provider of Internet infrastructure for the networked world, reportedly announced that its Managed Public Key Infrastructure or PKI service has been selected by aerospace and defense organizations to deploy a PKI solution cost effectively. The company's Managed PKI reduces customer risk and minimizes up-front costs involved in acquiring systems, software and people to operate an in-house Certificate Authority for cross-certification with CertiPath.

11/20/2009 11:01:12 AM

Mobile Phone Systems Keep Businesses Running

Business users are emailing more and more these days and using their mobile phones to perform functions to increase efficiency in and out of the office walls. These devices are slim, and easy to take around while offering the ability to take memos, check on schedules, answer emails, and take phone calls.

11/20/2009 10:59:04 AM

Univa Releases UniCluster 5.0 for Better Infrastructure Management

Univa UD, a provider of cloud management software products, reportedly announced UniCluster 5.0, the latest version of its infrastructure and workload management software stack that functions as the core of Univa's cloud computing solutions. UniCluster provides the framework for Univa's cloud computing solutions, Univa officials said. Used as a building block for high performance computing clusters in internal or external computing environments, it is the open source component of Univa's infrastructure management suite.

11/20/2009 10:58:13 AM

Dell, Nokia Wrestle with Smartphones and Their Futures

Having just launched its Mini 3 Android-based cell phone in China and Brazil, Dell is expected to officially unveil a phone for the U.S. running on AT&T's network sometime in the second quarter of 2010. At the same time, Nokia is signaling its willingness to migrate its higher-end phones away from the Symbian operating system to a Linux-based one called Maemo. Are both companies a little late to the party?

11/20/2009 10:55:24 AM

Wi-Fi Network Installation a Success for Barnes and Noble

When a national book seller was ready to add Wi-Fi to its 463 locations, the company needed a network installation solution that would provide a single point-of-contact and had experience in managing signal interference from existing Wi-Fi.

11/20/2009 10:47:07 AM

Today's Call Center Scheduling Solutions Allow for Smarter Scheduling of Agents

Depending on how they are used, today's call center scheduling solutions deliver capabilities that go beyond just the daily scheduling of agents in the call center.

11/20/2009 10:46:53 AM

What's Hot in the Smart Grid: Weekend Review

Welcome to the weekend review for the smart grid market. Below are some of the top stories that came across the TMCnet news wires this week.

11/20/2009 10:43:58 AM

Wireless Week: Retailers Bask in Calm Before Holiday Storm

Wireless-wise, this was the week of calm before the holiday storm better known as Black Friday. And just as carriers and manufacturers are getting pumped and prepped for this year's official holiday shopping kickoff, a sense of anxiety looms: Will consumer spending get back on track?

11/20/2009 10:41:59 AM

Using a FoIP Solution to Save Money

It's not easier to make a change. The notion of complacency can impact many things, especially when it comes to the bottom line. And while a certain solution might have worked well a few years earlier, the same may not be true today. That is especially true in the business world. As companies' needs change, the communication technology that meets those requirements should, too.

11/20/2009 10:35:35 AM

AT&T Unveils HP Mini 110 Netbook with 3G Mobile Broadband for Holidays

AT&T got the holiday bells ringing with its new HP Mini Netbook, which features built-in access to the AT&T's 3G network and Wi-Fi network. The carrier will begin selling the netbook on Sunday – in stores and online -- for early bird holiday shoppers.

11/20/2009 10:34:13 AM

Fax Over IP Feature: How to Save Money by Purchasing a Fax Server Solution

Human beings are creatures of habit. Once we put a process in place, we are reluctant to change. Unfortunately, complacency can have an adverse effect on profits. Just because a particular solution made economic sense one or two years ago, it does not mean it holds true today. Recently, TMCnet came across an article that mentioned some technology under development was prompted by a national postal strike in the U.K. in 2007. Could a fax server be a good solution to this type of problem? Max Schroeder, senior vice president of FaxCore, talked about his experience in the area.

11/20/2009 10:31:22 AM

Employee-Owned iPhones Can Affordably, Securely Mobilize Your Workforce

Apple's iPhone sales recently hit their highest mark, and many of these devices are pushing their way into the workplace in a surprising new way – as personal phones that double for business devices. But rather than fight the BYO (bring your own) phone movement, embrace it.

11/20/2009 10:28:34 AM

What's Hot in CRM: Weekend Review

Welcome to the weekend review for the customer relationship management, or CRM, industry. Below are some of the top stories that came across the TMCnet news wires this week.

11/20/2009 10:27:59 AM

Voice over IP Benefits for Small Businesses

Even for callers dialing into the business phone extension, intelligent call routing abilities included with Voice over IP automatically transfer calls to the traveler's device, so there is never a missed business opportunity.

11/20/2009 10:27:10 AM

Apptix Included on Software Magazine's Software 500 Ranking

Apptix, a provider of hosted Microsoft Exchange e-mail, Microsoft SharePoint, and hosted VoIP voice services for businesses throughout the world, announced its inclusion on Software Magazine's Software 500 ranking. Now in its 27th year, the Software 500 ranking is a collection of the world's largest software and service providers. This is the third year that Apptix has been included in this list.

11/20/2009 10:18:03 AM

DragonWave's Horizon Compact Receives Metro Ethernet Forum Certification

DragonWave Inc., a supplier of packet microwave radio systems for mobile and access networks reportedly announced that it has received Metro Ethernet Forum certification for its Horizon Compact packet microwave radio solution.

11/20/2009 10:13:02 AM

Zultys' MXmeeting Version 4.1 Equipped with Enhanced Features

Zultys , a manufacturer of safe and enterprise grade IP PBX phone appliances targeted at the mid and enterprise segment, reportedly released its MXmeeting solution in a version 4.1. The latest version incorporates additional features like webcam video broadcast, remote printing, flash-based view-only applet for better meeting speed, an enhanced file sharing experience, which facilitates remote support and off site access and improved moderator tracking of attendee access and termination.

11/20/2009 9:59:55 AM

Automotive Safety Product Auto-Finder Finds Increased Appeal During Holiday Season

Looking for a hot holiday gift? You might want to invest in the latest automotive safety product to hit the market - the Auto-Finder. The device reportedly uses cutting edge micro antenna system technology developed by Finder Technologies to guide users to their cars, or to any other preferred location from a span of up to a half mile.

11/20/2009 9:56:03 AM

Mutare Software Taps PhoneTag to Deliver Voicemail Transcription Services

Ditech Networks recently announced that Mutare Software selected its flagship automated voicemail-to-text solution PhoneTag to provide accurate and dependable voicemail transcription services to the company's business users. Mutare Software evolves enterprise connectivity solutions that take advantage of a business' current communications infrastructure, helping users to combine communications, remove redundancies in business processes, improve efficiency and productivity levels and deliver an overall enhanced user experience

11/20/2009 9:49:11 AM

ARRIS Completes Advanced Advertising Use Cases at CableLabs Advanced Advertising Interop

ARRIS, a communications technology solutions provider with international presence, recently announced that it has completed a series of successful advanced advertising use cases at its CableLabs Advanced Advertising Interop. The presentations included Dynamic Video on Demand Ad Insertion with the help of audience qualifiers, Dynamic Addressable linear advertising, Interactive Telescoping Advertisements and Interactive Television under the umbrella of the EBIF brand.

11/20/2009 9:45:01 AM

Mezeo Software Debuts Cloud Storage Strategy Monthly Newsletter

Mezeo Software, a provider of deployable cloud storage platforms for service providers reportedly launched the Cloud Storage Strategy monthly newsletter. The newsletter and blog will focus mainly on Cloud Storage insights and observations from industry thought leaders.

11/20/2009 9:40:37 AM

Businesses Dropping Landline Phone Systems, Moving to Wireless

With more and more business users now on the go, the need for wireless phone service can also not be ignored. Wireless business phone systems remove limitations of landlines and offer employees the ability to work and travel as needed without ever missing an important communication.

11/20/2009 9:39:43 AM

Clarks Deploys BTI Solution for Supporting FTTH Triple Play Network Backhaul

BTI Systems reportedly announced that Nebraska-based Clarks Telecommunications Company has deployed a BTI 7000 Series solution for supporting Fiber to the Home or FTTH triple play network backhaul. BTI is a supplier of Intelligent Service Edge solutions for delivering high bandwidth, multi-protocol services. Clarks is an Independent Operating Company which offers local telephone, wired and wireless broadband internet access, digital cable and long distance phone services to Clarks, Ulysses and Weston, Nebraska.

11/20/2009 9:37:02 AM

Verizon CaaS Helps Celstream Move Applications to the 'Cloud'

Verizon Business, a unit of Verizon Communications and a provider of communications and IT solutions has reportedly announced that Celstream Technologies, a provider of product engineering services from India, has selected its Verizon Computing as a Service or 'CaaS' for delivering business applications to its global users.

11/20/2009 9:33:01 AM

LiveTime Virtual Appliance 6.0 for SaaS-based Service Management Providers Released

LiveTime Software, a provider of Web based ITIL 3 Service Management and Help Desk software reportedly released the LiveTime Virtual Appliance 6.0. Company sources said that this new virtual appliance is suitable for Software-as-a-Service-based service management providers because it features full isolation and a simple menu driven interface. The appliances can operate in just 512 Mb of RAM and can also scale number of virtual processors and memory to meet demands of customers.

11/20/2009 9:28:11 AM

CA, Inc., Salesforce.Com Partner to Provide Agile Development on Force.Com Platform

CA, Inc., a provider of IT management software solutions, has reportedly announced that it has partnered with salesforce.com, a provider of enterprise cloud computing solutions and services for delivering agile development management in the cloud on the Force.com platform.

11/20/2009 9:24:34 AM

Podcasts for IT Pros

How do you stay current on the latest news in the tech world? In addition to a barrage of magazines, Web sites, and online classes, one of my favorite sources are podcasts. Through iTunes, I listen to several different technology-related podcasts, all of which do a good job keeping me informed and sometimes entertained about the latest in tech news. Though you'll probably find hundreds of tech podcasts via iTunes and other sources, the following are my favorites and ones I try to catch every week.

11/20/2009 9:19:47 AM

Cisco Increases Tandberg Bid to $3.4 Billion

In a move to meet the demand of some TANDBERG stockholders, Cisco Systems, the world's largest maker of computer networking gear, has upped its bid for video conferencing gear maker TANDBERG by about $400 million.

11/20/2009 9:12:37 AM

Alpheus Announces Low Cost, High Value Data Center Bundles

Alpheus Communications, provider of telecommunications and data center services for enterprises and carriers, announced low cost, value rich colocation and connectivity pricing for Enterprise customers.

11/20/2009 9:06:37 AM

Southbank Sinfonia Hosts International Auditions Using Cisco TelePresence

Southbank Sinfonia has reportedly hosted international auditions for its ensemble using Cisco TelePresence. Southbank Sinfonia is an orchestra of young professionals and Britain's leading orchestral academy. Cisco TelePresence allows life-size, high-definition video collaboration.

11/20/2009 8:16:56 AM

Overcoming Challenges in SIP Trunking Migration

There has been a lot of talk about SIP trunking throughout the telecommunications industry as it offers enterprises easier infrastructure integration and management as well as increased scalability. At the same time, this technology can also deliver significant cost savings, flexibility and better integration with other business applications.

11/20/2009 8:04:21 AM

InfoGin, NexM Communications Deploy InfoGin's Intelligent Mobile Platform at NTT Resonant

InfoGin and NexM communications have reportedly deployed InfoGin's Intelligent Mobile Platform at NTT Resonant Inc. The IMP helps operators and content providers retain full control over the mobile service ecosystem by expanding service offerings, increasing revenues while reducing costs and retaining and building subscriber loyalty. InfoGin provides telco-grade mobile browsing solutions for carriers and content providers.

11/20/2009 7:51:57 AM

SingTel Group Taps Alcatel-Lucent for LTE Trial

Singapore Telecommunications Limited Group has reportedly selected Alcatel-Lucent as one of the vendors for its Long Term Evolution trial. The trial will begin in the first half of 2010 and will be conducted in Singapore, Australia, Indonesia and Philippines. SingTel provides a portfolio of services that includes voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV.

11/20/2009 7:48:36 AM

Alcatel-Lucent Deploys 800 Mhz EDD Spectrum Band to Complete Data Call on LTE Network

Alcatel-Lucent, a provider of solutions that help enterprises in delivering voice, data and video communication services to end-users, has reportedly announced that it successfully completed the first long term evolution or 'LTE' data call on the 800 MHz European Digital Dividend or 'EDD' spectrum band in a live network.

11/20/2009 7:41:15 AM

Glowpoint Makes Telepresence/Videoconference Scheduling Simpler

Airlines have given customers the ability to easily change and rebook flights from their PCs, laptops and smartphones. In another whelm, Glowpoint has allowed a similar user-friendly functionality for booking telepresence and video conference rooms and sessions, making travel alternatives easier to use and more popular as a result, leading to less need to book air travel. Glowpoint's new ScheduleSync synchronizes customer desktop calendaring and scheduling software with its customer Web portal. ScheduleSync integrates with Microsoft Exchange and provides what Glowpoint said is a natural experience for customers to schedule and manage telepresence and video conferences from their desktop computers.

11/20/2009 7:32:35 AM

Hosted E-Mail Archiving: Complying with the Sarbanes-Oxley Act (Part 5 of 10)

The Sarbanes-Oxley Act of 2002, also known as the Public Company Accounting Reform and Investor Protection Act, was enacted in response to a growing number of high profile corporate and accounting scandals. It imposes stringent penalties on publicly traded companies and public accounting firms, as well as their accountants and attorneys. It regulates the integrity, storage and oversight of electronic communications, particularly e-mail, to prevent stockholders or the general public from being defrauded by the corporation. Corporate IT and financial departments are the two groups which come under the most scrutiny by this regulation.

11/20/2009 6:52:28 AM

NetMotion Wireless' Mobility XE Completes Motorola Enterprise Mobility Validation

NetMotion Wireless, a provider of mobile productivity and management software, has announced that its Mobility XE solution has successfully achieved Enterprise Mobility validation after passing the muster of Motorola's Enterprise Mobility Validated Solution Program.

11/19/2009 6:31:18 PM

American Airlines Intros Wi-Fi Widget for Air Travelers

American Airlines, serving 250 cities in 40 countries with, on average, more than 3,400 daily flights, is reportedly introducing a Wi-Fi Widget that enables customers to track Wi-Fi equipped flights 24 hours prior to departure.

11/19/2009 6:26:23 PM

CosmoCall Universe Now Certified Interoperable with AT&T, Global Crossing and XO Communications SIP Trunking

CosmoCom has announced that its SaaS-based contact center solution, CosmoCall Universe, is now certified interoperable with the SIP Trunking services of AT&T, Global Crossing and XO Communications.

11/19/2009 6:17:48 PM

Report: Smartphones Take Over Handset Market

Falls Church, Va.-based Telecom Trends International's latest report reveals that sales of regular handsets will continue to decline as smartphone sales increase.

11/19/2009 5:27:07 PM

Four of Sennheiser's Newest Headphones Win CES Innovation Awards

Sennheiser has announced that four of its newest headphones have won a total of five CES Innovation Awards.

11/19/2009 5:22:43 PM

Real-Time Wireless Solutions Help Mobile Customers Harness Benefits of Telecom Expense Management

Rivermine provides a wireless expense management solution that can stand alone or as a part of a complete telecom lifecycle management solution.

11/19/2009 4:58:14 PM

States Look to At-Home Call Centers for Job Creation

Wyoming state leaders recently demonstrated their commitment to putting the welfare of residents first and foremost by partnering with a home-based call center to bring work-from-home jobs to the state. This is noteworthy because it is the first time state leaders have prominently acknowledged the ability of at-home call centers to improve the economy through job creation. Endorsements from legislators are further proof that the work-from-home model delivers multifaceted value for companies, workers, the economy and the environment.

11/19/2009 4:50:41 PM

Wireless Expense Management: Moving Users to Corporate Liable

With the economic downturn, enterprises are seeking to cut costs by re-examining the original assumptions of who should be paying for these mobility expenses.

11/19/2009 4:36:13 PM

Verizon Wireless Goes to War against AT&T

Launching the There's a map for that ad campaign touting its nationwide 3G coverage over AT&T, Verizon Wireless has publicly taken the gloves off.

11/19/2009 4:31:53 PM

Is Open Access Feasible in the U.S. Broadband Market?

The Federal Communications Commission appears to wish to consider again its rules for third party mandatory access to broadband access facilities.

11/19/2009 4:25:20 PM

Bandspeed Intros AirMaestro Spectrum Analysis Solution

Bandspeed, a dealer in embedded radio-frequency (RF) interference detection, classification, avoidance and management solutions, has introduced its new AirMaestro Spectrum Analysis solution for Wi-Fi networks, which enables OEM products to identify and avoid Radio-Frequency (RF) interferences to support voice, video and data applications and improve network performance.

11/19/2009 4:18:25 PM

A Better Answer Recognized for Call Center Excellence

The 2009 Award of Excellence from the Association of TeleServices International has been awarded to A Better Answer Call Centers in Plano, Texas. This is the eleventh year in a row that a Better Answer has been honored with this achievement. The company's regional office in Houston has also been given the same award for the sixth consecutive year.

11/19/2009 4:12:15 PM

Phase One of the Max Media IPTV Deployment in Taiwan Completed by BNS

Max Media Co., a service provider based in Taiwan, recently contracted BNS, a provider of IP-based content and technology solutions, to supply it with complete IPTV turnkey solutions including network, equipment, software, content, and system integration, maintenance and support services. These will be used by Max Media to operate the IPTV service it plans to deploy in Taiwan.

11/19/2009 4:09:11 PM

Digital Signage: 'Big Book' Helps Customers Find the Right Solutions

When it comes to voice communications, data infrastructure and product solutions, Black Box relies on its Big Book to help IT and network managers find the right solutions for their businesses.

11/19/2009 3:47:38 PM

Sennheiser Introduces the PX 100 and PX 200 Foldable Headphones

Sennheiser has introduced the PX 100 and PX 200 foldable headphones, both of which deliver superior sound quality in a compact design. These headphones are designed for listening to music on consumer electronics devices.

11/19/2009 3:22:55 PM

VoIP Developer Feature: Catching the Telecom Transformation Wave

Thanks, in part, to the proliferation of the Internet and ever-changing technology, communications networks are undergoing a major transformation. The new model that appears to be emerging is one that switches control from carriers to developers and end-users control. While the trend isn't new, more and more companies are catching on, Rich Tehrani, CEO of Technology Marketing Corporation, wrote in a recent blog posting. For its part, the Internet has been a top driver propelling the trend, helping represent complex data in new and interesting ways, he said

11/19/2009 3:09:41 PM

SVC: New Leading Edge Video Conferencing Technology

SVC is an extension to the H.264 video codec standard and is used by most of today's video conferencing devices. This technology enables video conferencing devices to send and receive multi-layered video streams made up of a small base layer and optional layers put in place to enhance resolution, frame rate and quality.

11/19/2009 2:54:32 PM

Will DirecTV Be Sold to a Telco?

DirecTV Group Inc. Chairman John Malone won't rule out a possible takeover by AT&T Inc. or Verizon Communications Inc., saying they will likely have closer ties to his company as they develop packages of phone and television service, Bloomberg reports.

11/19/2009 2:53:29 PM

Aprimo Intros Digital Release of Marketing Studio

Aprimo Inc., a provider of on-demand marketing software solutions, has announced the digital release of its marketing software, Aprimo Marketing Studio, a software-as-a-service solution that allows marketers to increase brand awareness as well as drive greater customer demand without increased workload or budget.

11/19/2009 2:50:07 PM

Salesforce.com Unveils Salesforce Chatter, New Social Networking App for the Business World

When customer relationship management, or CRM, software provider, Salesforce.com announced its third quarter results a few days ago, the company also said that there was a big announcement coming at the Salesforce Dreamforce Conference.

11/19/2009 2:48:35 PM

JSR Technology to Distribute Avistar C3

San Mateo, Calif.-based provider of unified visual communications solutions Avistar Communications Corp. has announced that its acclaimed software solutions platform, Avistar C3, will be distributed by Northern Ireland-based JSR Technology. JSR Technology deals in computer networks, telephone systems, videoconferencing, and other services.

11/19/2009 2:39:14 PM

Barcelona City Hall Selects Genesys Telecommunications

Barcelona City Hall reportedly has selected Genesys Telecommunications Laboratories, an Alcatel-Lucent company, and Telefonica Spain to develop and implement a SIP-enabled, multi-channel contact centre to improve response to citizens' needs.

11/19/2009 2:32:28 PM

AOL to Layoff 2,300, Spin Off from Time Warner

How the mighty have fallen. Nearly a decade ago AOL was everywhere, its e-mail arrival announcement You've Got Mail had become the title of a hit movie starring Tom Hanks and Meg Ryan.

11/19/2009 2:25:35 PM

NEC Display Solutions Debuts First Desktop LCD Making Use of White LED Backlights

NEC Display Solutions has released the MultiSync EA222WMe -- the first desktop LCD that makes use of white LED backlights. The 22 inch widescreen LCD desktop monitor combines cutting-edge technologies with dynamic design accents to energize desktop computing.

11/19/2009 2:18:21 PM

MMR Information to Enter into Definitive Agreement with UNIS in China

MMR Information Systems Inc. and Unis-Tonghe Technology (Zhengzhou) Co. Ltd (UNIS), have entered into a definitive agreement to form a joint venture to build a customized version of MMR's proprietary personal health record (PHR) services and professional document imaging and management solutions in China.

11/19/2009 2:06:05 PM

XO Communications Expands Network across Inland Empire in Southern California

XO Communications has announced the expansion of its nationwide network across the Inland Empire region of Southern California. In addition to this expansion, the company has also opened a new sales office in Ontario with over a dozen new sales staff and support personnel.

11/19/2009 1:59:03 PM

Health Robotics Launches 'i.v. Room of the Future' Concept

Health Robotics, a global supplier of life-critical intra-venous medication preparation, compounding and dispensing robots, has announced the worldwide launch of its revolutionary vision for The i.v. Room of the Future concept at the American Society of Health-System Pharmacists' (ASHP) Mid-Year Meeting December 6-10 in Las Vegas.

11/19/2009 1:56:12 PM

ZenKraft Shipmate Now Available on Salesforce.com AppExchange

ZenKraft, which develops shipping applications on Force.com, has announced the availability of ZenKraft Shipmate - FedEx for Salesforce CRM on the AppExchange. The application provides seamless FedEx Shipping integration within Salesforce CRM.

11/19/2009 1:50:05 PM

TMC Honors Quickcomm with 2009 INTERNET TELEPHONY TEM Excellence Award

Technology Marketing Corporation (TMC), an integrated media company offering news and articles for communication and technology industries, reportedly has honored New York-based Quickcomm Software Solutions, a provider of telecom expense management, or TEM, solutions, with a 2009 INTERNET TELEPHONY TEM Excellence Award for exceptional telecom expense management solutions.

11/19/2009 1:38:09 PM

Finisar Intros 120 Gb/s CXP to QSFP Active Breakout Cable

Finisar, a provider of fiber optic solutions for high-speed networks, has announced the first public demonstration of a 120 Gb/s CXP to QSFP active breakout cable at the SuperComputing 2009 (SC09) exhibition.

11/19/2009 1:31:00 PM

IPC Announces Shared IP Access Strategy and Upgrades its Network and Trading Solutions

IPC, a provider of financial trading communications solutions, has announced a new shared IP access strategy and is also upgrading its network and trading solutions.

11/19/2009 1:26:49 PM

Patton's Latest RocketLink Modem Takes Off in Multiple Markets

In just two months since Patton released its RocketLink model 3202 G.SHDSL CPE modem, which delivers first-mile Ethernet services at up to 22.8 Mbps, the Gaithersburg, Md.-based manufacturer said it has seeing a growing interest among enterprises, universities and service providers.

11/19/2009 1:20:30 PM

Alcatel-Lucent Venture touchatag Partners with Clear2Pay to Develop Mobile Payment Framework

Alcatel-Lucent's touchatag venture has reportedly entered into a partnership with Clear2Pay, a payment solutions provider, to create a mobile payment framework for mobile operators.

11/19/2009 1:14:23 PM

Virtual PBX Auto Attendants Help Improve Customer Service

This virtual PBX phone solution is an affordable replacement for expensive business phone lines and service and includes additional features to help businesses get more out of every phone call.

11/19/2009 12:59:23 PM

What's in Store for Service Providers in 2010?

Communications service providers – at least the largest – seem to have weathered the 2009 period of the recession rather well, as history suggested they would. The largest cable and telco service providers still grew revenue, through the third quarter, and there are, at this point, no reasons to believe, when the year is over, that this was a full-year trend.

11/19/2009 12:49:41 PM

Cotendo Unveils Dynamic Site Acceleration 2.0

Cotendo, a CDN and Site Acceleration Services Provider and a dealer in software-focused site acceleration technologies, have released new enhancements to their Cotendo Unity Platform to enable online retailers, advertising networks, transactional enterprises, and professional news and data content sites to deliver faster, secure and reliable static and dynamic content to online customers and site visitors.

11/19/2009 12:46:22 PM

Digium Adds Affiliate Partner Level to its Reseller Program

Asterisk creator Digium, Inc. has added a new level to its Authorized Reseller Partner Program, the affiliate partner level. This will act as an entry-level tier for resellers who are interested in selling Digium Unified Communications and IP Telephony solutions, without a required minimum annual revenue commitment.

11/19/2009 12:41:51 PM

Telenor Denmark Selects Starent Networks Multimedia Core Solution

Telenor Denmark has reportedly selected Starent Networks' multimedia core network equipment for the carrier's 2G, 3G/UMTS and 4G/LTE networks. This comes close on the heels of Telenor Norway's selection of Starent to replace the core network elements of its mobile services infrastructure.

11/19/2009 12:38:34 PM

IXIASOFT Enters into Strategic Partnership with XML-INTL

IXIASOFT, a provider of XML content management software to organizations worldwide, has entered into a strategic technology partnership with XML-INTL, a major player in XML-based translation technology. XML-INTL is also the developer of the XMT Suite, a translation set of tools.

11/19/2009 12:35:45 PM

austriamicrosystems Debuts AS3665 Funlight LED Driver for Superior Brightness

austriamicrosystems, a designer and manufacturer of high performance analog ICs, announced that the company's newly released AS3665 Funlight LED driver offers sharper color, smoother color effects and superior brightness with minimal design effort.

11/19/2009 12:27:22 PM

DMG Report: Speech Analytics Software Market Seeing Rapid Growth

A new report from contact center consultancy DMG Consulting shows that the speech analytics software market has grown rapidly since 2004 and will continue to grow over the next four years, despite the recession.

11/19/2009 12:26:33 PM

Global Capacity Wins Network Optimization Contract in Europe

Global Capacity, a telecommunications information and logistics company, reportedly has been awarded a contract to optimize the network of a major global carrier in three European markets.

11/19/2009 12:09:08 PM

Business VoIP an Easy Transition for SMBs

For small businesses in particular, using VoIP means more features and functionalities without additional costs – so they can have all the benefits of VoIP their larger competitors were once only able to afford.

11/19/2009 12:04:32 PM

SingTel Group Selects Alcatel-Lucent for LTE trial

Singapore Telecommunications Limited, or SingTel, Group, a communications group providing a portfolio of services including voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV, has selected Alcatel-Lucent as one of the vendors for its Long Term Evolution, or LTE, trial, which will begin in the first half 2010.

11/19/2009 12:04:05 PM

Sisvel to Host Meeting on LTE Patent

Sisvel S.p.A. a global leader in facilitating intellectual property management and patent rights, has unveiled its plans to hold two day conference to discuss structuring a Long Term Evolution, or LTE, - System Architecture Evolution, or SAE, patent pool. The two day meeting of LTE-SAE for the vital patent possessors is proposed to commence on Feb. 2, 2010.

11/19/2009 11:59:43 AM

China Mobile Selects Alcatel-Lucent for TD-LTE Trial Network Deployment

China Mobile has selected Alcatel-Lucent to deploy a TD-LTE trial network at the occasion of the World Expo 2010 in Shanghai. Expected to have 200 participants and 70 million visitors, World Expo 2010 will open on May 1, 2010.

11/19/2009 11:52:21 AM

Verizon – Bringing Security to Utilities

First is the news item this week from Verizon Business announcing a new set of IT security consulting services targeted at the energy market. Verizon has long operated an IT security practice, but this particular focus is timely and calls attention to the need for utilities to address security in the context of IP-based networks. Existing networks operated by utilities are not subject to the risks of IP networks, but they do have their share of inefficiencies. Verizon Business recognizes that utilities have limited experience with IP networks and is addressing the opportunity with this new practice.

11/19/2009 11:48:09 AM

Sigma Unveils Joint Addressable Advertising Solution to Cross-Promote Services

Sigma Systems, a provider of advanced IP service fulfillment solutions, along with two other companies, BlackArrow and ARRIS, has unveiled a joint end-to-end advanced advertising solution that enables cable TV operators to cross-promote their services to subscribers in dynamic video-on-demand, or VOD, environments.

11/19/2009 11:41:23 AM

Integrated Research's PROGNOSIS Wins TMC's INTERNET TELEPHONY Excellence Award

Integrated Research has announced that the company's PROGNOSIS VoIP monitoring solution has been honored with the 2009 INTERNET TELEPHONY Excellence Award presented by TMC's INTERNET TELEPHONY magazine.

11/19/2009 11:30:09 AM

Excellus BlueCross BlueShield Selects ESI Speech Analytics for Call Center

Nexidia, a provider of audio search and speech analytics solutions has reportedly announced that Excellus BlueCross BlueShield, a nonprofit independent licensee of the BlueCross BlueShield Association, has selected its Enterprise Speech Intelligence, or ESI, speech analytics for Excelus BCBS' call center.

11/19/2009 11:20:43 AM

Responsys Offers Marketing Solutions to Nutrisystem

Responsys, a global provider of email and cross-channel marketing solutions, has been selected by Nutrisystem, a provider of weight management products and services, to improve the performance of its email marketing programs and enhance the cross-channel customer experience.

11/19/2009 11:14:25 AM

Varicent Software Has Strong Performance in Q3

Varicent Software Inc. has witnessed strong company-wide performance in the third quarter 2009. An innovative software solutions provider, Varicent Software Incorporated delivers measurable improvements to its clients businesses through its sales performance management solution Varicent SPM.

11/19/2009 11:07:05 AM

Mobile UC Report: 60 Percent of Internet-Connected Mobile Devices Sold Will be Through Carrier Channels by 2013

Every year, more mobile subscribers are trading in their basic 2G handsets for iPhones, BlackBerries and, now, Google Android-infused smartphones.

11/19/2009 10:59:31 AM

QlikView Analytics Provides Point and Click Analysis to Salesforce CRM Users

QlikTech's QlikView analytics provides point and click analysis to Salesforce CRM users. A fast growing business intelligence company, QlikTech's QlikView product delivers instant business answers.

11/19/2009 10:56:20 AM

Nortel CVAS and Sigma Systems Supply Technology and Services for Bell Aliant's Network

Nortel and Sigma Systems have announced an agreement to supply technology and services for Bell Aliant's next-generation network across Atlantic Canada.

11/19/2009 10:48:54 AM

Gizmox to Reveal Cloud Application Platform to Migrate Legacy to Cloud

Gizmox is reportedly set to reveal its application platform atop Windows Azure and its development framework,Visual WebGui. The Web and cloud platforms offer the only push-button .NET desktop legacy application migration path to Windows Azure. Visual WebGui is the first .NET open source Ajax empowered Web/Cloud application platform that provides, build, migrate, run and manage benefits.

11/19/2009 10:44:14 AM

Dot VN, KASATI Test Wireless Technology in Vietnam

Internet and telecommunications company Dot VN has signed a memorandum of understanding agreement with telecom infrastructure deployment company KASATI Telecom.

11/19/2009 10:27:56 AM

WaveMaker 6.0 Cloud Development Platform Features Automated Multi-Tenant Support

WaveMaker Software, a San Francisco, California-based provider of open source platform as a Service, or Open PaaS, reportedly announced the release of its latest WaveMaker 6.0, which is the first Web and cloud development platform with automated multi-tenant support.

11/19/2009 10:19:20 AM

Questia Media Makes Online Library Available on iPhone, iPod Touch

Questia Media Inc., the provider of the world's largest online library available to end consumers, is now reaching out to all iPhone and iPod Touch customers interested in expanding their knowledge base. The entire Questia Media collection is now available through a new research application on Apple devices. Aptly named Questia Library, the application is designed to provide mobile access to the full text of 74,000 books and more than 2 million journal, magazine and newspaper articles. The collection is made up of mostly copyrighted works, selected and organized by professional librarians to facilitate academic research in the humanities and social sciences.

11/19/2009 10:16:57 AM

Philadelphia Baseball Team Selects UC Solution from Mitel

The Philadelphia Phillies is deploying a Mitel's innovative communications solution to its Spring Training facilities in Clearwater, Florida.

11/19/2009 10:02:56 AM

Comverge Releases Version 1.2 of Energy Management Software

Comverge, a provider of smart grid, demand management and energy efficiency solutions, announced the latest version of their first generation demand response management system, Apollo Version 1.2.

11/19/2009 9:53:55 AM

Cast Iron Simplifies Deployment of Windows Azure Solutions

Cast Iron Systems, a leading software-as-a-service, or SaaS, and cloud integration company, announced partnership with Microsoft to offer a solution that accelerates data migration and application integration for the Windows Azure platform.

11/19/2009 9:50:24 AM

Nortel Update: Auction for Optical Networking and Carrier Ethernet Businesses Set for Friday

Nortel Networks Corp. on Wednesday said that it will proceed to an auction of its global Optical Networking and Carrier Ethernet businesses on Nov. 20, 2009.

11/19/2009 9:48:37 AM

Manage Mobility Pre-Loads Blue Mobile in Smartphone Devices

Blue Systems, a global provider of financial information software, has signed an agreement with a Sprint's exclusive business solutions partner, Manage Mobility.

11/19/2009 9:36:18 AM

Callidus Software Expands Sales Performance Management Suite

Callidus Software, a provider of Sales Performance Management, or SPM, solutions, announced its new and expanding suite of SPM solutions on the Force.com platform at Dreamforce '09, Salesforce.com's user and developer conference, San Francisco, CA.

11/19/2009 9:30:15 AM

TeleWare Intros SIP Trunking Solutions Offering FREE Resilience on DDIs

TeleWare, a provider of intelligent communication solutions to businesses and service providers, has reportedly launched its TeleWare SIP Trunking solutions, which will be able to deliver resilience for Direct Dialing Inwards, or DDIs, within the trunk.

11/19/2009 9:26:50 AM

Polycom Joins Cisco Developer Network Program

In a move signaling a greater desire to expand it partnerships with industry leaders, Polycom Inc., a provider of telepresence, video and voice communication solutions, announced today it has joined the Cisco Developer Network Program. Under the partnership, the Pleasanton, Calif.-based company will be part of the program's Unified Communications technology category.

11/19/2009 9:25:58 AM

Nomadesk Fight Against Productivity Loss From H1N1 with Preventative Solutions

In today's environment, it's becoming increasingly relevant for small businesses to be able to operate virtually. Businesses that can operate from virtual offices have been at an advantage when compared to their land based counterparts. This is particularly important when it comes to dealing with productivity loss during pandemics like the H1N1 or any other major disaster.

11/19/2009 9:21:52 AM

Report Finds Service Provider Investment Driven By Mobile Advertising and App Stores

In the second edition of its 2009 Service Delivery Platform Software and Services report, market research firm Infonetics Research announced that mobile advertising and app stores are two of the most critical drivers behind service provider investment in their platform software and services. This is mainly on account of its capability to provide new revenue sources.

11/19/2009 9:18:31 AM

Extreme Networks Now Shipping Greener, Efficient Version of Data Center Switch

Extreme Networks, a provider of converged Ethernet networks that support data, voice and video for enterprises and service providers, have remodeled their Summit X650 10GBASE-T data center switch to be more greener and power efficient so that the datacenters deploying them can save power by 30 percent.

11/19/2009 9:14:43 AM

Dune Networks and NetLogic Microsystems Complete RXAUI Interoperability Validation

Dune Networks, a provider of networking devices for metro Ethernet, enterprise and data center platforms, has reportedly announced that it has completed Reduced pin XAUI or, or RXAU,' interoperability validation in collaboration with NetLogic Microsystems, Inc., a provider of high-performance intelligent semiconductor solutions for next-generation Internet networks.

11/19/2009 9:10:28 AM

Alpheus Announces Low Cost, High Value Data Center Bundles

11/19/2009 9:01:18 AM

Glowpoint Extends Clientele, Now Serves Major Sports Broadcast Network

A supplier of advanced video communications solutions, Glowpoint recently announced that a major sports broadcast network has chosen its managed service for airing a new program. The new program will be broadcast across its network and its website. The new customer's name could not be disclosed due to confidentiality policies of the network. The latest client has signed on for Glowpoint's managed services for an estimated initial value of $250,000 annually. This value includes money which has to be paid for services on a monthly recurring basis.

11/19/2009 8:53:56 AM

Apptix CFO Tapped as Finalist for Washington Business Journal Award

Apptix, a provider of hosted Microsoft Exchange e-mail and Microsoft SharePoint, recently announced that Chris Mack, its chief financial officer, has been named a finalist for the Washington Business Journal's CFO of the Year Award. The CFO of the Year award honors financial professionals in the greater Washington, DC area for their outstanding performance as corporate financial stewards. Winners will be profiled in a special supplement of the Dec. 4 edition of the Washington Business Journal.

11/19/2009 8:51:37 AM

Free International Calling Now Available 88 Countries With Phone Power's VoIP Service

A provider of next generation telecommunications solutions, Phone Power, recently announced that their celebrated VoIP phone solution is now able to deliver 60 minutes of free international calling to 88 countries every month.

11/19/2009 8:45:08 AM

Union Bank Selects Verint's Nextiva IP Video Portfolio Solutions

Verint Systems Inc., a provider of Actionable Intelligence solutions for an optimized enterprise, has reportedly announced that its Nextiva Financial IP Video solution is been deployed by Union Bank, N.A., a full-service commercial bank providing an array of financial services, since May 2009.

11/19/2009 8:38:11 AM

Avenda Secures Wireless Access for Ontario School Board

The Huron-Superior Catholic District School Board has reportedly deployed Avenda Systems' eTIPS network access solution. The Ontario school board will use the solution to secure wireless access for more than 6,000 users, while protecting its network from unauthorized use. The eTIPS platform can centrally manage policies across access methods, operating systems, as well as managed and unmanaged endpoints and existing identity stores.

11/19/2009 8:35:19 AM

Genesys Helps Citizen Services in Barcelona City through Communication Channels

Genesys Telecommunications Laboratories, a provider of software to manage customer interactions over the phone, Web and mobile devices, has reportedly announced that the company has been jointly selected along with Telefonica Spain by Barcelona City Hall, the second largest metropolitan local authority of Spain, to develop and implement an advanced SIP-enabled, multi-channel contact centre to help the authority in catering to the needs of its citizens in a better way. Telefonica Spain is a well known telecommunications company of Spain.

11/19/2009 8:34:08 AM

National Science Foundation-funded Projects Featured at Education Event

Federal officials brought some much-needed attention to the education technology sector this month after attending a recent event that highlighted some of the latest technologies and devices Senate Majority Leader Harry Reid, as well as Senators Patty Murray, Jeff Bingaman, Kay Hagan and Ted Kaufman were among the list of government officials that appeared at the Education Technology Showcase on Capitol Hill. The Education Technology Directors Association-sponsored event, which took place on Nov. 4, featured 17 different educational technologies developed with funding from the National Science Foundation, an independent federal agency that supports fundamental research and education across all fields of science and engineering.

11/19/2009 8:29:00 AM

Infobright and Talend Launch Open Source Solutions for Enhanced Data Warehousing

Infobright, a provider of open source data warehousing solutions, and Talend, a provider of open source data integration solutions, reportedly collaborated to introduce two integrated virtual machines to the market.

11/19/2009 8:28:51 AM

Sprint Launches Approach to Simplify Mobile Devices Selections for Small Businesses

Sprint has launched a new approach to simplify the selection of mobile devices and plans by small businesses. Sprint offers more value and the best options for small businesses starting a new business, expanding with new employees or upgrading to the latest devices and mobile technology.

11/19/2009 8:20:00 AM

Survey Reveals Poor Customer Service Costs $338.5 Billion Per Year

A new international survey of consumers has revealed that poor customer service in 16 industrialized economies causes businesses to lose $338.5 billion per year. The survey found that the industries that have been hardly hit across all the countries are financial services, cable and satellite TV providers as well as a variety of telecom companies.

11/19/2009 8:17:11 AM

ClickFox Signs Contract with International Wireless Provider

ClickFox has signed a multi-million dollar contract with an international wireless provider to analyze, understand and act on customer experience intelligence across all interactions points. ClickFox offers customer experience analytics, or CEA, software and solutions.

11/19/2009 8:12:50 AM

CallMiner Achieves Industry Leading Growth in Speech Analytics Seats

CallMiner Inc., a leader in enterprise speech analytics, has achieved industry leading growth in speech analytics seats. The newly released 2009-2010 Speech Analytics Market Report from DMG Consulting stated that between 2007 and 2008, CallMiner's seat count increased at nearly three times the industry's projected 190% five-year CAGR.

11/19/2009 8:04:03 AM

Enterprise Customers Flocking to Jigsaw Data Fusion

Jigsaw, a Data-as-a-Service, or DaaS, provider, has announced that more than 75 companies have adopted Jigsaw Data Fusion, a cloud-based automated system for acquiring and managing sales prospect records.

11/19/2009 8:00:53 AM

Energics Debuts New Smart Grid Solution

Energics inc., a specialist in web search technologies, has reportedly announced the release of new patented data solutions for the smart grid called intelligence for energy.

11/19/2009 7:56:48 AM

Vietnam's VMS Selects Alcatel-Lucent's Convergent Payment Solution

Vietnam Mobile Telecom Services Company, or VMS, a state-owned company under Vietnam Posts and Telecommunications Corp., has reportedly selected Alcatel-Lucent as a major operator in Vietnam, to deliver its configurable Converged Payment solution.

11/19/2009 7:39:00 AM

Dorado Releases Redcell Traffic Flow Analyzer

Dorado Software, a dealer in IT infrastructure management software to find, configure and monitor converging IT assets, announced that the company's Redcell Traffic Flow Analyzer is now generally available as an add-on to Redcell OpsCenter or Redcell Broadscope Active Performance Monitor for enterprise and service providers. Both service providers and enterprise networks can make use of the Traffic Flow Analyzer to enhance network utilization and performance.

11/19/2009 7:34:53 AM

Verizon Business to Help AMF Bowling Centers Optimize Customer Experience

Does a bowling alley really care about customer service or do they just build leagues to keep their lanes occupied? Whatever your assumptions of these recreational locations, AMF Bowling Centers Inc. is actually trying to improve the overall experience for customers while also positioning itself for growth by tapping the power of leading-edge information technology.

11/18/2009 6:30:38 PM

BlackArrow and FourthWall Media Solutions Spur Addressable, Interactive EBIF Advertising

BlackArrow, a provider of advanced advertising technology for new platforms and FourthWall Media have announced that the demonstration at the CableLabs Advanced Advertising InterOp event showcased how each company's solutions can be used to enable addressable, interactive EBIF advertising.

11/18/2009 5:57:37 PM

AMD Debuts ATI Radeon HD 5970

Calling it the fastest graphics card in the world, AMD has announced the release of the ATI Radeon HD 5970. The dual-chip high-end card features two clock-speed-reduced Radeon HD 5870 GPUs on a single graphics card.

11/18/2009 5:46:19 PM

Telstra Selects Amdocs ChangingWorlds Personalization Technology

Telstra, an Australian telecommunications and information services company, has selected and deployed Amdocs ChangingWorlds personalization technology to support its BigPond Mobile portal.

11/18/2009 5:29:53 PM

PAETEC Sets Date, Location of 2010 PINNACLE Users Conference

Days after making a new data and equipment bundle offering available, a Fairport, N.Y.-based company that provides data, voice and Internet solutions to business-class customers today announced details of a popular event that centers around its integrated software applications.

11/18/2009 5:22:51 PM

Bluewolf Announces New Customer Life Cycle Process Consulting Service

Consulting firm Bluewolf announced at the Dreamforce '09 Conference a new customer and channel lifecycle service that leverages cloud-based solutions such as Salesforce.com.

11/18/2009 5:22:21 PM

Sales Opportunities for Quality Monitoring

Quality monitoring (QM) helps to measure and improve agent performance and analyze business processes. Instead of just using the voice recorder as a distress purchase for compliance and protection from liability, it can be integrated with these value-added applications to create a compelling ROI proposition.

11/18/2009 5:14:27 PM

IPWireless Wins $15.5 million in Funding

IPWireless, a provider of 3GPP technology for new applications and markets, reportedly has secured $15.5 million in Series A funding. Spark Capital of Boston led the transaction.

11/18/2009 5:11:53 PM

Zultys Adds Video Webcasting to MXmeeting

Zultys has enhanced its MXmeeting conferencing solution with video capabilities and features that heighten the experience of users and make the tool more useful.

11/18/2009 5:06:15 PM

SOS Online Backup Unveils New iPhone Application

iPhone users now have one more reason to store their content in their iPhones, as SOS Online Backup, a provider of online backup technology, has launched SOS for iPhone.

11/18/2009 4:58:32 PM

BT Group and Polycom Enter into Agreement to Accelerate Growth of Unified Conferencing

BT Group, a provider of communications solutions and services, and Polycom, Inc., a major player in telepresence, video and voice communication solutions, reportedly have entered into a new three-year agreement designed to accelerate the growth of unified conferencing solutions within enterprises and public sector organizations around the world.

11/18/2009 4:44:15 PM

D-Link to Favor Companies that Support Green Practices, Announce Green Logistics Policy

In keeping with its continuing commitment to energy conservation, D-Link, designer, developer and manufacturer of networking, broadband, digital electronics, voice, data and video communications solutions, has issued a Green logistics policy for vendor compliance.

11/18/2009 4:43:43 PM

Salesforce.com Users Select WebEx Integration Widget as 'Dream Widget'

Berwyn, Pa.-based based cloud integration specialist Boomi is reportedly offering a Salesforce CRM to WebEx integration widget free of charge to the attendees of Dreamforce '09, salesforce.com's user and developer conference.

11/18/2009 4:36:30 PM

Using Transformation as a Competitive Advantage

With the telecom market in a state of flux, operators are facing an array of challenges from both new and traditional providers seeking to gain competitive advantage. A fully managed transformation center can help network operators effectively compete and differentiate in today's service-driven environment.

11/18/2009 4:34:24 PM

Web.com Introduces Customer Calls Center Services for SMBs

Web.com – a Jacksonville, Fla.-based provider of online marketing solutions for SMBs -- has reportedly launched full-scale customer call center services.

11/18/2009 4:19:36 PM

EMRISE Receives $1.6 Million Production Order for IFE System

EMRISE Corporation, a national manufacturer of defense and aerospace electronic devices and communications equipment, reportedly has received a multi-year, $1.6 million production order for power supplies to be used in an in-flight entertainment system.

11/18/2009 4:06:11 PM

askAFS Leverages Home Based Agent Model Using Contactual's Virtual Call Center Solution

One of the biggest advantages of today's software-as-a-service-based call center solutions is their ability to facilitate the virtual call center, which basically means the call center software environment can be accessed securely using any computer with a high speed connection.

11/18/2009 3:53:54 PM

Avaya Honored with PilotHouse Award for Unified Communications 2009

Basking Ridge, N.J.-based Avaya has reportedly received the PilotHouse Award for Unified Communications 2009 from Nemertes Research. The company was named the top overall provider of UC in a customer survey conducted by Nemertes Research on 1,400 customers.

11/18/2009 3:52:30 PM

Broadband Stimulus Q&A: The Hidden Toll on Telecom Providers

As federal officials are just a few short weeks away from announcing the recipients of the first round of funding under the federal broadband stimulus program, some service providers are already gearing up for those projects. While the $7.2 billion in stimulus funding will initiate projects to bring broadband access to underserved areas across the nation, there's one catch. The demand on field service will overwhelming. As different areas require different installations and solutions, technicians will need to move faster, or risk losing potential customers.

11/18/2009 3:50:05 PM

Speech Analytics Growing in the Contact Center: Report

According to the 2009 - 2010 Speech Analytics Market Report, the speech analytics market grew from 25 commercial implementations in 2004 to 1,764 by the end of 2008. This growth represents a five-year compounded annual growth rate of 190 percent.

11/18/2009 3:36:16 PM

Beacon Enterprise Signs IT Management Agreement with Hitachi Cable Indiana

Beacon Enterprise Solutions Group, Inc., an emerging player in the design, implementation and management of high-performance Information Transport Systems infrastructure solutions, has signed a technology management agreement with Hitachi Cable Indiana.

11/18/2009 3:32:04 PM

Progress Solar Now Exclusive Provider of Solar Street Lights

Progress Solar Solutions, LLC, a solar provider specializing in cost-effective, environmentally friendly solar street, parking and area lighting, will now be the sole provider of a solar product that offers long-life induction lighting durable for any environment.

11/18/2009 3:26:31 PM

Molex Acquires China-Based Tean Telecom

Molex Inc., a global electronic components company, reportedly has completed the acquisition of China-based Zhenjiang Tean Telecom & Appliance Co., Ltd., located in the Jiangsu Province.

11/18/2009 3:22:15 PM

Global Capacity Scores Network Optimization Contract in Europe

Global Capacity, Inc., a telecommunications information and logistics company, has announced that it has been awarded a contract to optimize the network of a major global carrier in three European markets.

11/18/2009 3:14:11 PM

Spirent Intros New Fibre Channel Test Module for Data Center Performance

Spirent Communications plc, a provider of enterprise network testing, has introduced the Spirent HyperMetrics 2/4/8Gb Fibre Channel test module as a response to the performance demands of dynamic, terabit-capacity data centers.

11/18/2009 3:02:24 PM

Digital Angel's Destron Fearing Unit Selected as Manufacturer of Visual and Electronic Tags for the AngusSource Program

Digital Angel, a provider of animal identification and emergency identification solutions, announced that its Destron Fearing unit has been selected by the American Angus Association as the manufacturer of visual and electronic identification tags for its AngusSource program.

11/18/2009 2:56:47 PM

Salesforce Introduces Enterprise Collaboration/Social Networking Application

The application includes profiles, feeds and groups through which individuals can become deeply connected, and developers can use the platform to build social enterprise applications, according to Salesforce.

11/18/2009 2:54:29 PM

Verizon Business Offers Energy Companies Vertically-Focused Security Services

New professional IT security consulting services from Verizon Business aim to help electric utility and power companies meet reliability standards as well as cyber security challenges of adopting smart grid digital technology.

11/18/2009 2:53:17 PM

One-Year-Old Siemens Enterprise Highlights a Year of Successes

In the fourth quarter the group saw a 12 percent sales increase. That included a 12 percent increase in network infrastructure and security through its Enterasys business, and an 8 percent increase in large enterprise. The SEN Group has seen a 28 percent year-over-year increase in OpenScape Voice licenses and a 10 percent increase in global managed services revenues.

11/18/2009 2:52:00 PM

TIA Aims to Drive Standardization around Smart Devices

The device communications engineering committee, also known as TR-50, aims to produce in short order a protocol for communicating with smart devices used in industries such as manufacturing, medical, building automation/home automation, transportation, entertainment, semiconductor, communication, and energy distribution.

11/18/2009 2:50:15 PM

Fujitsu Releases Fast-Response DC/DC Converter IC

Fujitsu Microelectronics Limited , provider of IT-based business solutions, announced a new two-channel DC/DC converter IC with fast-transient response for use in digital consumer products, such as LCD TVs and digital video recorders.

11/18/2009 2:48:17 PM

IBM Expands Global Intelligent Utility Network Coalition

IBM has announced that two new utilities providers -- CPFL Energia from Brazil and Liander from the Netherlands -- have joined the Global IUN Coalition to further the adoption of smarter energy grids around the world.

11/18/2009 2:40:26 PM

Xceedium Extends Access Control and Audit Capabilities to Mainframe and Virtualized Environments

Xceedium, Inc., the provider of access control and audit services, has announced the launch of Xceedium GateKeeper Version 5. Delivering the next generation of access, the Xceedium GateKeeper appliance proactively enforces policies to protect critical infrastructure and information assets.

11/18/2009 2:33:31 PM

Mobile Touchscreen Phone Keyboards Popular Among Buyers: Report

While the majority of Apple respondents are interested in a touchscreen keyboard on their next device, more than half of them would be interested in a touchscreen and a physical QWERTY keyboard, as shown in a survey of nearly 2,500 wireless users.

11/18/2009 2:19:58 PM

Honeywell Awarded $11.4 Million Grant from U.S. Department of Energy

Honeywell has been awarded an $11.4 million grant from the U.S. Department of Energy as part of the largest single energy-grid modernization investment in U.S. history.

11/18/2009 2:18:03 PM

U.K. Hospital Leveraging Aruba's Wireless Service Receives e-Health Insider Award

Aruba Networks, a provider of 802.11n wireless LANs and secure mobility products, reportedly announced that U.K.-based Southampton University Hospitals NHS Trust -- or SUHT -- has received e-Health Insider magazine's Best Use of Wireless in Healthcare award.

11/18/2009 2:10:40 PM

Sterling Commerce Seeing Greater Interest in Cross-Channel Optimization from Retailers

Sterling Commerce, an AT&T Inc. company, has announced it is seeing increased interest from major retailers for services that allow for cross-channel optimization – despite current global economic challenges.

11/18/2009 2:01:40 PM

DNS Survey Reveals Internet Security Vulnerabilities

Infoblox and The Measurement Factory recently made public the results of its fifth annual study of domain name surveys on the Internet.

11/18/2009 1:49:51 PM

Enterprise VoIP Provider to Announce Platform Updates

To find out more about what VoIPstreet has in the works, I took some time to ask Jason Tapolci, chief operating officer at ABG Capital some questions on the subject.

11/18/2009 1:43:31 PM

Deltacom Expands Partnership with DMS Florida for Workforce Innovation

Deltacom, a provider of communications services to customers in the southeastern United States, has reportedly expanded its partnership with the State of Florida's Department of Management Services to provide a network-based interactive voice response (IVR) solution.

11/18/2009 1:40:38 PM

Contactual's Contact Center Software Now Available on the AppExchange

Contactual's OnDemand Contact Center is now available on the Salesforce.com AppExchange. The company made the announcement today at Dreamforce 2009, Salesforce.com's user and developer conference.

11/18/2009 1:38:04 PM

Aprimo and CoreMatrix Enter into Alliance

Aprimo Inc., a global provider of on-demand marketing software solutions, and CoreMatrix, a major player in Software as a Service (SaaS) consulting and cloud computing services, reportedly have entered into an alliance.

11/18/2009 1:33:14 PM

Broadcore Expands Its Hosted UC Capabilities

Broadcore, a provider of hosted unified communications service for businesses, has expanded its hosted UC capabilities.

11/18/2009 1:21:58 PM

VoipSwitch Platform Recognized for Outstanding Innovation

To honor the VoipSwitch platform's contributions for advancing technology in unified communications, the company was presented a 2009 Unified Communications Excellence Award.

11/18/2009 1:18:51 PM

Sybase 365 and MoPay Partner to Bring Mobile Commerce Services to the Underserved South African Communities

Sybase 365, a provider of mobile information services for mobile operators, financial institutions and enterprises, has announced its new partnership with MoPay International, a supplier of mobile payment and related technologies.

11/18/2009 1:15:44 PM

Global Sports Broadcast Network Selects Glowpoint's Managed Service

A major global sports broadcast network reportedly has selected Glowpoint's managed service for a new program scheduled to air on the network and its web site.

11/18/2009 1:06:42 PM

Ensuring Corporate Compliance with Enterprise Fax Over IP

In a recent interview with Geoff Anderson, senior product manager at Open Text, he explained how enterprise fax over IP helps companies remain in compliance of the standards that govern their business.

11/18/2009 12:51:49 PM

Not Your Granny's Fax Machine: Dialogic Outlines Advantages of Fax-over-IP

Today's fax-over-IP systems have come a long way since the introduction of the T.37 protocol, where documents were simply scanned as images and attached to e-mail. Products such as the Dialogic Brooktrout system leverage VoIP networks to better manage fax applications and save lot of money. Plus, new FoIP-based systems are much greener than old analog fax-based systems; employees decide what they want to print.

11/18/2009 12:48:29 PM

Video Conferencing Industry is Strong: Polycom

Officials from a Pleasanton, Calif.-based provider of telepresence, video and voice communication solutions, said today the video conferencing industry is robust and painted a bright outlook for the near future. Those were the topline comments from Polycom, Inc. officials during an analyst and investor event today at the firm's executive briefing centers in New York and Santa Clara, Calif. Chairman and CEO Robert Hagerty, Michael Kourey, Polycom's chief financial officer and Andrew Miller, the company's executive vice president, global field operations, met with other members of Polycom's management to discuss the firm's operations.

11/18/2009 12:42:07 PM

Mindspeed Debuts Three New Re-Timers with Integrated CDR Circuits

The new devices are for handling backplane signal-conditioning functions and address the so far underserved 4.25 Gbps through 5.5 Gbps transmission range, in support of the PCI Express PCIe Gen 2 and InfiniBand double data rate DDR protocols.

11/18/2009 12:39:13 PM

Intermedia Launches Exchange Hosting Industry's First 100 Percent Data Protection Guarantee

Microsoft Exchange hosting solutions provider Intermedia has announced the introduction of Exchange 2010 hosting services with 100 percent data security assurance.

11/18/2009 12:33:23 PM

NewCom International Deploys iDirect DVB-S2 Satellite Platform for Rural Colombia Initiative

The satellite service rollout is funded by the COMPARTEL program through Colombia's Ministry of Communications and is meant to provide high-speed Internet access to hospitals, schools, police departments, fire departments, city government offices and cyber cafes in the region.

11/18/2009 12:27:52 PM

Vodafone Turkey Awarded for PerSay Voice Biometrics Solution

Vodafone Turkey has integrated PerSay VocalPassword with Avaya Voice Portal Platform to enable secure self-service applications such as GSM Personal Unlocking Key reset and access to Vodafone Call Centers.

11/18/2009 12:24:37 PM

Why Predictive Dialing Is Essential for Small Businesses

It's obvious to see why a predictive dialer, like OPC Marketing's SpitFire Predictive Dialer, is helps large companies and enterprises escalate their businesses to the next level. With the ability to run multiple calling campaigns simultaneously, larger enterprises can benefit by using a system such as OPC's to reach a larger customer base in a shorter amount of time.

11/18/2009 12:14:34 PM

Diodes Unveils New Power Switches

Similar to other devices in the AP21XX family of power switches, both the new devices provide complete protection for any application when subject to heavy capacitive loads. Additionally, both the devices also offer reverse current blocking, over-current, over-temperature and short-circuit protection, as well as controlled rise time and under-voltage lockout functionality.

11/18/2009 12:07:26 PM

Jungle Disk Unveils New Backup Solution for Servers

Built purely on the core storage technology of the Jungle Disk product line, the new Jungle Disk Server Edition offers simple, secure server backups with advanced compression and de-duplication, in order to speed backups and minimize space.

11/18/2009 12:01:18 PM

F5 Partners with Quova, Improves IP Geolocation Capability

F5 Networks, Inc., a provider of application delivery networking, or ADN, reportedly has signed an OEM agreement as well as partnership agreement with California-based IP geolocation data and services provider Quova, Inc., in order to enhance its Internet protocol, or IP, geolocation capability.

11/18/2009 11:57:49 AM

Ulysses Learning Leads Session at the 2009 Annual Chicagoland Learning Leaders Conference

Ulysses Learning, a global learning and performance improvement company, maintained its role of being an industry thought leader by moderating a highly successful panel session at the Executive Learning Exchange's 2009 Annual Chicago Learning Leaders Conference on October 30, 2009.

11/18/2009 11:56:26 AM

Top 10 Mobile Apps in 2012

That would be a modification of the prevailing wisdom that there is no killer app for mobile or broadband, and that no single killer app ever will be created. But Sandy Shen, Gartner research director, thinks it is possible that niche killer apps are a definite likelihood.

11/18/2009 11:50:42 AM

Quality vs. Quantity: What's the Way to Go When Buying Contact Center Headsets?

What's better, buying a huge box of inexpensive contact center headsets at a bulk price and simply replacing them as they break, or buying a smaller quantity of high quality headsets that are built to last and hoping that they really do?

11/18/2009 11:47:29 AM

Google Branded Phone in Early 2010?

TechCrunch says the phone will be produced by a major phone manufacturer but will only have Google branding, as Microsoft did when introducing the Zune.

11/18/2009 11:45:30 AM

Keynote to Monitor Retailers During 2009 Online Holiday Shopping Season

The online retail transaction performance indices from Keynote are an early indicator for how well sites might be able to stand up to crowds that typically swamp sites during the holidays.

11/18/2009 11:40:29 AM

Handmark, Noel Group Partner to Launch MyAssist

The MyAssist mobile application allows users to quickly and easily call or email their requests at any time, from anywhere in the world. It is immediately available for BlackBerry smartphone customers to download. For iPhone users, the application will soon be available in the Apple App Store.

11/18/2009 11:31:07 AM

Finding Cost Savings with Affordable Conference Call Services

During a time when companies are more mindful about their budgets, organizations are increasingly adopting conference call services. Businesses are leveraging the technology to stay productive and conduct in-person meetings without the hassle or cost burden associated with traveling. During a weak economy, businesses are keeping a watchful eye on their budgets. To help with the goal, several conferencing service providers, including Eagle Conferencing, have reduced their costs. Company officials said they cut prices to respond to customer requests.

11/18/2009 11:28:54 AM

JiWire Report Reveals WiFi Usage Trends

The Mobile Audience Insights Report includes findings from a survey conducted of 2,644 WiFi customers in airports across the U.S. that used JiWire's WiFi Media Channel in between June and July 2009.

11/18/2009 11:24:45 AM

Language Line Services Provides Language Assistance for AT&T

In addition, Language Line Services' existing partnership which helps to provide over-the-phone interpretation services to AT&T's West Coast customer service and sales centers has been expanded to include AT&T's Southwest and Midwest customer service and sales departments.

11/18/2009 11:19:38 AM

Hosted PBX Provider's CRM Platform Integrates with Voice System

Within the last few weeks, hosted PBX provider, Thinking Phone's coherent customer communications, or C3 platform, has been showcased for its dynamic messaging capabilities that provide various communication platforms for users. Additionally, the system combines unified communications with integrated customer management applications that lend itself to all areas of the telecom market.

11/18/2009 11:14:54 AM

ZigBee Alliance, ATA to Popularize Telemedicine Technologies

The ZigBee Alliance and the American Telemedicine Association ATA have signed a new liaison agreement with an aim to educate both healthcare professionals and consumers on the benefits of telecommunications technologies.

11/18/2009 11:10:46 AM

Avago Announces Energy Efficient Digital Optocoupler

The company claims that their compact low power ACPL-M50L single channel optocoupler operates on approximately 80 percent less drive current than standard 1MBd digital optocouplers available in the market today.

11/18/2009 10:58:30 AM

Internap Enhances Content Delivery Network with High-Quality Video Streaming Features

Officials with Internap say that the new CDN solution delivers an intelligent video streaming solution that simplifies and automates content creation, management and reporting with the highest quality end user experience.

11/18/2009 10:53:23 AM

Public Internet Vulnerable to Significant Risk: Survey

Infoblox and The Measurement Factory recently announced the results of the fifth edition of the annual survey of domain names on the public Internet. The results reveal that use of Microsoft DNS Servers for external DNS is almost negligible.

11/18/2009 10:40:41 AM

New iPhone Application Delivers Turn-By-Turn Navigation on iPod Touch

According to officials with DataArt, what sets apart the personal navigation application from Navmii is that it incorporates useful features such as GPS navigation with smart routing, interactive maps and voice based directions to the iPod Touch device - features not offered by any contemporary personal navigation device.

11/18/2009 10:32:08 AM

Entertainment Subscriptions Unaffected By Economic Recession: Report

The study, part of the latest update made to the Entertainment Trends in America further reveals that mobile data plans and other forms of new age subscription services have in fact extended their consumer bases, contrary to expectations.

11/18/2009 10:26:00 AM

SuiteMed Health Information Technology Service Improves Health Quality

Healthcare providers in search of a high-tech solution that can improve the quality of patient care and minimize mountain of paperwork doctors face have a new ally in the world of electronic medical records – the SuiteMed Electronic Health Record System. While the concept of electronic medical records isn't new, SuiteMed's system is offering new features designed to boost the operating the efficiency of medical offices and enhance patient care quality by improving documentation.

11/18/2009 10:13:24 AM

Microsoft Selects VeriSign to Protect Windows Azure Platform

But the flexibility and easy accessibility of cloud platforms such as Windows Azure from anywhere on the Internet, it is necessary to reliably secure the cloud so that the enterprises can always meet the unique challenges of cloud computing by scaling on demand.

11/18/2009 10:01:58 AM

Starent Introduces New Cost-Effective PCC Solution

Also, the newly released TCO analysis by Network Strategy Partners reveals that Starent's integrated architecture for key functions in the PCC solution has 35-40 percent savings in operational expenses over a five year study of competitive PCC offerings.

11/18/2009 9:56:12 AM

Vyatta, OpenVPN Deliver VPN Solution to Remote Workers

IT administrators can leverage the product integration to manage security associations via the OpenVPN Access Server interface in the datacenter. Once the new technology is integrated with Vyatta, Vyatta nodes are able to quickly retrieve OpenVPN configuration parameters from a centralized OpenVPN-AS node over the network.

11/18/2009 9:52:33 AM

New NFC Mobile Application Development Platform Announced

The new NFC mobile application development platform is known as 'Celsius for Wave-Me', and it integrates INSIDE Contactless' Wave-Me Service engine, which is a key component of the Wave-Me NFC services platform, with the Celsius mobile application production framework offered by Mobile Distillery.

11/18/2009 9:46:50 AM

Persystent Helps MDRC Reduce IT Support Calls

The organization was concerned with the time and expense required to have PCs shipped, repaired and shipped again across the country and was looking for a method to control damage caused by rampant PC end user downloads occurring throughout the organization.

11/18/2009 9:42:59 AM

Uyemura Taps BrightCom Telepresence to Bolster Competitive Edge

A supplier of chemical finishing technology solutions that specializes in PCB is using telepresence and video conferencing technology from a Huntington Beach, Calif.-based company to connect its geographically dispersed sales and technical team members. Uyemura International Corp. selected BrightCom's telepresence and video conferencing infrastructure for its Uyemura USA division. With the technology, Uyemura USA plans to link its technical and sales teams that are spread across the nation to its Ontario, Calif.-based headquarters and its Technical Center in Southington, Conn. In addition, Uyemura wants to offer its customers a channel to speak with the company's sales and technical teams for project management.

11/18/2009 9:39:05 AM

Comtech Delivers High-Power Amplifiers

Comtech PST supplies broadband, high-power, high performance RF microwave amplifiers for use in a broad spectrum of applications including defense, medical, satellite communications systems and instrumentation.

11/18/2009 9:36:00 AM

Brocade Intros NetIron CER 2000 Series Router

The NetIron CER 2000 is equipped with hardware-based routing capacity in a compact 1U form factor, including 24 or 48 Gigabit Ethernet or 'GbE' ports with two 10 GbE uplinks.

11/18/2009 9:28:46 AM

Equinox Software Helps MTPCS Manage Usage Record Data

MTPCS' GSM network allows for nationwide coverage, and together with its affiliates is providing nationwide wireless Cellular One voice and data services to customers in Montana,Wyoming,Oklahoma and Texas.

11/18/2009 9:21:54 AM

China Wi-Max Communications' Fiber Ring Lit in Beijing

China Wi-Max Communications, Inc. or CHWM, a telecommunications and IP transport company, has announced its fiber ring was lit by one of its wholly-owned foreign entity companies.

11/18/2009 9:12:33 AM

SIP over Everything

Yet here we are, where all the future growth of the wireless has become dependent on the Internet. The real questions to be asked are not how wireless will be deployed, but how it will take advantage of the Internet to provide seamless ubiquity.

11/18/2009 9:07:31 AM

Zultys Announces Launch of ONE SIP Bundles

At present, SIP is the choice of all customers who want high availability, increased productivity and reduced costs.

11/18/2009 8:44:57 AM

Study Indicates Mobile Broadband Consumers Interested in Alternative Rate Plans

In addition, the study revealed that among the respondents, 62 percent didn't know what their usage cap was and 76 percent didn't know how much bandwidth they actually used.

11/18/2009 8:39:09 AM

General Dynamics Introduces STARS Solutions Suite for Healthcare Industry

A General Dynamics Information Technology company, ViPS, has reportedly introduced a new STARS Solutions suite for health payers and organizations liable for healthcare coverage in a bid to stop healthcare fraud, waste and abuse.

11/18/2009 8:33:47 AM

Cavium Networks Launches FIPS 140-2 Level 3 Certified Hardware Security Modules

The HSM device comes in a tamper-resistant enclosure that can be attached directly to the appliance, server or general purpose computer. It provides both logical and physical protection of secure keys from non-authorized use and potential adversaries and can be used for managing digital keys, accelerating digital signings/second and for providing strong authentication to access critical keys for server applications.

11/18/2009 8:26:55 AM

Brekeke Attains VoIP Field Verified Program Status from Polycom

The new status will allow carriers and service providers using the Brekeke hosted telephony platform to take advantage of Polycom voice products currently available in the market.

11/18/2009 8:23:07 AM

HealthFusion Unveils New BlackBerry, iPhone App

The use of technology in physician practices can go a long way in addressing the challenges of today's healthcare, said Dr. Sol Lizerbram, chairman of HealthFusion.

11/18/2009 8:20:51 AM

Boingo Wireless Expands Service in Australasia Region with Tomizone

This agreement enables Boingo subscribers' access to 4,000 Tomizone locations immediately – with the remaining 12,000 Tomizone hotspots to be made accessible in the near future.

11/18/2009 8:17:02 AM

BonitaSoft Inks OEM Partnership With eXo Platform

The agreement will enable BonitaSoft's business process management solution to be integrated with eXo DMS's document management module. Through this enhanced partnership, eXo Platform and BonitaSoft will now offer their customers dedicated support and services for this integrated solution.

11/18/2009 8:13:37 AM

IBM Announces New Cloud Computing Insights and Analytics

Blue Insight, IBM's cloud environment, provides access to a variety of client and market data regardless of where an employee is placed in his office. It gathers information from nearly 100 different information warehouses and data stores, providing analytics on more than a petabytes of data.

11/18/2009 8:11:28 AM

TelcoBridges Announces Two New Computer Telephony Platforms

The new models offers significant increases in speed, processing power and storage capabilities, according to company officials. This enables solutions developers to incorporate a wider array of value added service options into their telephony solutions.

11/18/2009 8:08:10 AM

AT&T Intros Synaptic Compute as a Service

According to company officials, AT&T's Synaptic Compute as a Service uses technology from VMware and Sun Microsystems and provides companies with a self-service approach for using IT solutions that are delivered by the company over its network cloud.

11/18/2009 8:00:05 AM

GLOBALINX Adds BroadWorks VoIP to Network Architecture

The BroadWorks platform will enable GLOBALINX to unveil new multimedia services including video messaging, as well as add enhancements to its video calling capabilities for subscribers.

11/18/2009 7:46:29 AM

Tandberg Intros Provisioning Solution

With the rising demand for personal video conferencing in the enterprise these days, IT departments are wary of the impact of deploying and supporting so many end-user devices. The ability to centrally provision – and re-provision – on a large scale is a key concern for organizations looking to reduce the cost of both the initial setup and of ongoing moves. This becomes even more important for organizations with large numbers of remote workers, where end-user install can avoid the cost of a truck roll.

11/18/2009 7:39:39 AM

Ankeena Networks Launches Media Flow Director 2.0

Also, MFD 2.0 redefines the new media delivery infrastructure with a small-footprint, software appliance that enhances and streamlines the existing network infrastructure.

11/18/2009 7:33:46 AM

Toshiba Intros Unified Messaging Solution for SMBs

Toshiba has introduced a new entry level unified messaging system geared for SMBs that allows companies to get their feet wet with unified communications at a more affordable price.

11/17/2009 6:05:22 PM

Service Providers Filiago and StarDSL Score 'Excellent' Marks on Consumer Group's Test for Satellite and Mobile Broadband Internet Service

In its November edition, Germany's independent consumer organization group the Stiftung Warentest performed a number of tests on satellite and mobile Internet access and gave Filiago and Star DSL, service providers and distribution partners of the satellite-based broadband service ASTRA2Connect, with high marks.

11/17/2009 5:58:36 PM

Aria Systems Integrates with NetSuite

Aria Systems has reportedly integrated its on-demand billing and subscription management solution with NetSuite's core billing engine by way of NetSuite's SuiteCloud developer platform.

11/17/2009 5:23:16 PM

Salesforce.com Releases Q3 Results, Product News to Come at Dreamforce

On the cusp of all its other recent headlines, and just in time for the company's Dreamforce Global Gathering Event 2009, customer relationship management, or CRM, software provider, Salesforce.com released its third quarter fiscal year 2010 earnings.

11/17/2009 5:19:08 PM

M&A Heats Up in Q4

It was a good day for tech stocks today, and it's shaping up to be a pretty decent quarter for M&A in this sector as well.

11/17/2009 5:18:37 PM

snom Brings IP Phones to Interop Show in New York City

IP phone manufacturer snom Technology AG will showcase a handful of its most popular products at this week's Interop trade show, held Nov. 18-19 in New York City.

11/17/2009 4:51:50 PM

SmartTurn Integrated with NetSuite

SmartTurn has reportedly integrated its cloud-based warehouse management system with NetSuite by way of NetSuite's SuiteCloud development platform.

11/17/2009 4:38:44 PM

Campus Veolia Optimizes Bandwidth Consumption with Blue Coat Appliances and Software

Blue Coat Systems, a dealer in application delivery networking, has said that its ProxySG appliances and ProxyClient software helped Campus Veolia, the training center established by Veolia Environment reduce its bandwidth usage by 40 percent.

11/17/2009 4:35:01 PM

Internap Enhances CDN

Internap, an Internet solutions company, has upgraded its Content Delivery Network with new enhancements such as new ease-of-use functions and automation of key CDN capabilities for high quality video streaming.

11/17/2009 4:30:37 PM

Cox, NBC Universal Test Ads in On-demand Programming

Cox Media and NBC Universal are working with a large advertiser on the trial, which involves putting ads into NBC's The Office and USA Network's Monk shows, both of which are available via Cox MyPrimetime on-demand service.

11/17/2009 4:26:12 PM

Digium Partner EUS Networks Deploys Asterisk IP Telephony Solutions for Asset Management Company

Digium Inc., known as the Asterisk Company, has announced that telephony integration partner EUS Networks has completed and deployed an Asterisk-powered IP telephony solution for trading room floors for a hedge fund client in the asset management space.

11/17/2009 4:24:31 PM

Voicemail Made Easier with Business VoIP

Today's working world moves faster than ever. And in a face-paced business environment, few people want to deal with the pains and hassles of dialing their voicemail boxes, punching in a pin number, and finally sifting through unimportant messages just to get to that one voicemail from a colleague or client.

11/17/2009 4:21:43 PM

Cisco's Increased Offer for Tandberg No Surprise: Analyst

Cisco Systems' recent offer to increase its bid for video conferencing gear maker TANDBERG comes as no surprise to industry analysts, who said The world's largest maker of computer networking gear this week increased its bid to acquire TANDBERG by $400 million to $3.4 million. That proposed hike represents a 10 percent increase over Cisco's initial offer.

11/17/2009 4:21:24 PM

Corizon Study Measures Customer Preferences in Contact Centers

It is important to constantly measure customer satisfaction with particular communication channels to determine whether or not those channels will continue to be effective. As a result, companies like Corizon investigate which communication channels British customers prefer and those that contact centers offer.

11/17/2009 4:13:40 PM

Mu's Testing Suite Helps LTE and IMS Vendors Compress Testing Time, Accelerate Deployment

When it comes to testing next-generation IP services, getting things done quickly is essential to staying competitive – and saving money. But for LTE and IMS vendors who want to compress their testing time and accelerate time to deployment, there really are only a few options.

11/17/2009 4:10:49 PM

Surge in Non-Voice Communications, Driven by Smartphones: Study

Mobile Market View, a study of adult U.S. mobile phone users conducted by BIA/Kelsey with research partner ConStat reveals what many observers have been urging firms and functions such as contact centers to prepare for by selecting and training staff and regearing their solutions. That is a rapid rise in mobile device usage for non-voice communications--text messages, e-mail and Internet access--driven primarily by the proliferation of smartphones.

11/17/2009 4:01:00 PM

ICAEW Selects Unified Communications Solutions from NextiraOne

The Institute of Chartered Accountants in England and Wales, or ICAEW, recently did some serious math and discovered that they can save a lot by reducing their telephony and operating costs. So, the ICAEW selected the new Unified Communications platform from NextiraOne to serve this purpose.

11/17/2009 3:56:01 PM

Bypass High Carrier Minimums with Wholesale VoIP

For carriers, it makes more sense to go through a wholesale channel as opposed to building out their own networks because of the expenses and because it is less time consuming.

11/17/2009 3:56:00 PM

U.S. Coast Guard Deploys KVH TracPhone V7 Satellite Communications on Two Cutter Classes

KVH Industries officials said that the company's integrated antenna and service solution is now offering increased bandwidth, reduced operating costs, and seamless coverage in key operational areas for the Coast Guard vessels.

11/17/2009 3:53:22 PM

Brocade Intros NetIron CER 2000 Series MPLS Router

The NetIron CER 2000 is designed to enable service providers to more broadly, rapidly and cost-effectively deploy high-margin business virtual private network and IP voice, video and data services while also helping to reduce their cost per megabit.

11/17/2009 3:51:22 PM

Time Warner Set to Spin-Off AOL on Dec. 9

Time Warner Inc. and AOL Inc. have announced an official spin-off of AOL from Time Warner, including timing and details. As per the Time Warner board of directors, the final distribution ratio and pro rata dividend of the shares of AOL common stock owned by Time Warner has been approved. This move will result in the complete legal and structural separation of the two companies.

11/17/2009 3:47:24 PM

Create Social Media Guidelines to Reach Your Customer

When you send your prospects or clients an email, a mailer, or a newsletter, or when you place a TV, radio, or print ad, you're informing your readers about something. Those are information age tools that still have a purpose. However, social media is about the communication age.

11/17/2009 3:44:42 PM

Five9 and Bluewolf Partner to Ramp Up Cloud Integration Services for Call Centers

Call center software provider, Five9 Inc. has partnered with Bluewolf, a leader in agile consulting, in efforts to enable customers to realize improved marketing, sales and customer care processes based on its call center systems in the cloud.

11/17/2009 3:43:15 PM

exactEarth Selects KSAT to Provide Satellite Ground Station Services

exactEarth Ltd., a data services subsidiary of COM DEV International Ltd., has entered into a long-term agreement with Norway's Kongsberg Satellite Services AS, a commercial satellite services company.

11/17/2009 3:37:41 PM

Openet Launches eWallet Solution to Help Operators Improve Billing

Openet, a provider of transactional intelligence solutions, has reportedly announced the imminent launch its eWallet solution, which helps multichannel operators provide customers with the ability to buy content, services and goods across multiple devices.

11/17/2009 3:27:04 PM

groSolar Deploys eMOBUS Electronic Mobility Management Platform

groSolar chose eMOBUS' Electronic Mobility Management platform to ensure continuous account maintenance, say company officials. With this solution, groSolar, which continuously expands their solar empire, can ensure that their cellular infrastructure scales with the business.

11/17/2009 3:21:21 PM

SIP Print and Interlink Ink Distribution Partnership Agreement

And now, with SIP Print's new distribution partnership with Interlink Communications Systems, or ICS, an internetworking focused specialty distribution company, the company's SIP and VoIP-based call recording systems will now be offered to ICS' reseller community.

11/17/2009 3:20:09 PM

Zultys Launches Voice Solutions through Internet Telephony Service Providers

Zultys Inc., a manufacturer of secure and Enterprise class IP-PBX phoneequipment for the mid and enterprise-size markets, has announced the launch of its Zultys ONE SIP bundles. These bundles provide customer a full UnifiedCommunications suite of applications running over SIP trunks.

11/17/2009 3:16:35 PM

Aradial Intros New Version of Aradial Policy and Billing Controller

The v. 5.1 product is described as an all-in-one product for online AAA, prepaid billing, payment, balance management and enforcement, user management, and policy control. Company officials said that the solution has been specifically designed for entry-level service providers that want to start small and scale up as their needs grow.

11/17/2009 3:13:20 PM

Voice Management Feature: The Managed Services Opportunity is Compelling

Tone Streamline VoIP QoS Management enables service providers to offer a complete convergence life cycle solution - from VoIP pre-network assessments to prepare for VoIP deployment, through comprehensive VoIP call quality and service level management.

11/17/2009 3:10:44 PM

Harris Corporation Acquires Patriot Technologies

Harris Corporation, an international communications and information technology company, reportedly has acquired Patriot Technologies, LLC, a privately held company, expanding its position as a provider of integrated, interoperable healthcare information technology solutions for the federal government market.

11/17/2009 3:07:02 PM

TeleCommunication Systems Acquires Sidereal Solutions

According to company officials, Sidereal has been a business partner of TCS' government solutions group since 2007, providing field service support for satellite communications and network engineering, technical writing and training, and other information technology services in support of TCS' Swiftlink line of deployable systems.

11/17/2009 2:53:23 PM

Virtual Receptionist Feature: Your New Office – The Airline Terminal

The other day I was sitting in an airline terminal waiting for my flight – which started out delayed 15 minutes, but quickly deteriorated into two hours. As I looked around at my fellow business travelers desperately pecking at their laptops, or looking at their smartphones in an effort to remain somewhat productive, I saw yet another good reason to have a my1voice account.

11/17/2009 2:51:21 PM

911 Enable EGW Completes ShoreTel's Technology Partner Program Certification Testing

An on-site appliance, the 911 Enable EGW is designed to simplify and automate E911 management for enterprises and small to medium businesses. The appliance helps SMBs meet state and local E911 regulations, said company officials.

11/17/2009 2:50:14 PM

Brilliant Telecommunications, Alcatel-Lucent Forge Strategic Partnership

According to Brilliant Telecommunications officials, the partnership includes the company's femtocell synchronization technologies as well as a service agreement to support the increasing deployment of these technologies across Alcatel-Lucent's business units.

11/17/2009 2:47:38 PM

ADTRAN Expands Total Access 5000 Portfolio

ADTRAN, a provider of networking and communications equipment, has said that its ADTRAN Total Access 5000 is a carrier class multi-service access and aggregation platform that bridges the gap between the existing and the next generation networks and now they have released new additions to expand this platform. The new additions are designed with the intention to offer advanced video services.

11/17/2009 2:44:12 PM

Mobile Financial Services Rising: Roamware CEO

This is part two of an interview with Bobby Srinivasan, president and CEO of Roamware. Please find part one here. Roamware, a global provider of mobile roaming solutions, is a world leader with over 60 percent of global market share in voice and data roaming solutions, according to Bobby Srinivasan, president and CEO of Roamware.

11/17/2009 2:38:26 PM

Klocwork Targets Developer Productivity

Klocwork, Inc., a provider of automated source code analysis solutions for improving developer productivity, reportedly is launching a new offering, Klocwork Insight Pro.

11/17/2009 2:32:54 PM

Webtrends Releases Analytics 9 Fall 2009 with Real-Time Intelligence

The new Webtrends Analytics 9 includes enhancements such as up-to-the-minute analytics. This capability allows users to assess data in real time and compare that with the previous 24-hour period alongside current day and 365-day comparisons.

11/17/2009 2:25:56 PM

Modumetal to Demo Nanolaminated Materials

Now, the U.S. Department of Energy has contracted Modumetal to demonstrate the applications of these nanolaminated materials for fourth generation nuclear power application.

11/17/2009 2:22:11 PM

LTech Eyes Enhanced Enterprise Cloud Security

The offering is a cloud enablement product for the Google Apps platform, through which small, mid and large-sized organizations will be able to deploy their ActiveDirectory or LDAP-based directory investment to secure the cloud-based Google Apps collaboration platform. The solution offers extnsive support for password changes, rules and synchronization so that IT administrators are able to offer end-user continuity and security.

11/17/2009 2:18:53 PM

PXI Systems Alliance Intros New PXI Multicomputing Specification

The PXI Systems Alliance, a group of 59 companies that develops open, multivendor CompactPCI systems for applications in test and measurement, industrial automation and data acquisition, has reportedly announced to release the new PXI MultiComputing or 'PXImc' specification for providing support to high performance, communication architecture for multi-controller PXI and automated test systems.

11/17/2009 2:16:24 PM

Qualcomm Leads as 4G Patent Holder: Report

Other players in the LTE field include Interdigital (18 percent), Huawei (10 percent), LG (9 percent), Nokia (9 percent) and Samsung (7 percent). When considering the whole 4G environment Samsung takes second spot with 12 percent of all patent filings, and Nokia comes third with 6 percent.

11/17/2009 2:14:03 PM

Fujitsu Kyushu Adopts Atrenta' SpyGlass-CDC for Enhancing IP Integration Efficiency

Atrenta, a provider of Early Design Closure solutions to radically improve design efficiency throughout the IC design flow, reportedly said that its SpyGlass-CDC product has been adopted by Fujitsu Kyushu Network Technologies, a provider of technologies for network and service management solutions, to enhance IP integration efficiency.

11/17/2009 2:11:34 PM

Data Robotics Intros Online Drobo Store in Europe

Already successful in United States and Canada, the online Drobo Store enables business and consumer customers to purchase the company's DroboPro, Drobo and DroboShare storage solutions.

11/17/2009 2:07:55 PM

International VoIP Service Launched by Nimbuzz

Nimbuzz, a mobile VoIP operator, reportedly has announced the launch of a new low-cost international calling service, called NimbuzzOut, which will be complementing the company's mobile application – Nimbuzz Mobile – that offers free voice over Internet protocol calls, session initiation protocol calls and social instant messaging aggregation.

11/17/2009 2:03:22 PM

Demand for Unified Communications Fuels SIP Trunking Growth: Report

The ongoing demand by enterprises using unifed communications applications will spur network operators to boost their investment in Session Initiation Protocol, or SIP trunking technologies, a new report found. The SIP Trunking: Market Strategies & Competitive Analysis report by Light Reading Insider, found that SIP trunking continues to catch attention of carriers, end users and IP PBX vendors. And while the biggest draw to SIP trunking services is cost cutting factors, its ability to deploy UC across the enterprise and provide hosted services will be future drivers, the report said.

11/17/2009 2:02:22 PM

Brilliant Telecommunications and Alcatel-Lucent Enter into Strategic Partnership

Brilliant Telecommunications, Inc., a supplier of next-generation network synchronization equipment and solutions, reportedly has entered into a strategic partnership with Alcatel-Lucent to supply an accurate, end-to-end network synchronization solution for Alcatel-Lucent's UMTS Femto BSR product.

11/17/2009 1:59:25 PM

Phoenix Suns Partners with Txtstation

The Phoenix Suns, a professional basketball team based in Phoenix, Ariz., reportedly has announced a two-year partnership with Txtstation, a mobile marketing company specializing in sports and entertainment.

11/17/2009 1:57:08 PM

American Family Mutual Insurance Co. Selects Correlsense SharePath

American Family Mutual Insurance has selected the Correlsense SharePath solution to ensure peak performance and availability of the insurance company's online insurance quoting system.

11/17/2009 1:55:52 PM

Phoenix Suns Partners with Txtstation

The Phoenix Suns, a professional basketball team, reportedly has announced a two-year partnership with Txtstation, a mobile marketing company that specializes in sports and entertainment.

11/17/2009 1:55:39 PM

Intuit's New Customer Manager Lets Small Businesses Focus on Customers

The forte and value proposition of small businesses is their ability to anticipate and respond quickly and effectively to customers' needs, with think-out-of-the-box/freed-of-red-tape flexibility.

11/17/2009 1:52:41 PM

Conferencing is Moving to the Desktop

Though high-end systems tend to grab the headlines, desktop-based conferencing will dominate the segment, with Cisco and Microsoft leading the market share rankings, says David Ferris, Ferris Research principal.

11/17/2009 1:48:50 PM

Consumers Will Buy a Variety of Mobile Broadband Plans, Study Finds

Bandwidth consumption on 3G mobile networks is growing by approximately 400 percent annually while the associated revenue from data services is only growing approximately 40 percent per year, according to Heavy Reading. That's a problem.

11/17/2009 1:46:27 PM

Bivio Networks Enables Network Research at Texas A&M Lab

Texas A&M's Real Time Distributed Systems Lab is reportedly using Bivio Networks 7500 DPI networking platform to support network defense research.

11/17/2009 1:43:12 PM

Football Personality Ron Jaworski Teams up with RCN as Celebrity Spokesman

RCN has announced that former Philadelphia Eagles quarterback and current ESPN Monday Night Football analyst Ron Jaworski has signed on to become the spokesman for RCN's Philadelphia and Lehigh Valley, Pa., markets.

11/17/2009 1:39:01 PM

Cadence Reinforces SoC Design Alliance with Toshiba

San Jose, Calif.-based electronic design innovator Cadence Design Systems, Inc. has reportedly strengthened its alliance with Toshiba Corporation for COT (customer-owned tooling) and SoC design targeting the growing mobile and consumer markets, says a recent report.

11/17/2009 1:36:54 PM

Insight on India's Telecom Market and Bandwidth Optimization Needs

As India's mobile service providers evolve from 2G to 3G networks, the nation's rapidly-growing telecom market is poised to require a significant increase in core bandwidth in order to handle voice traffic. After exploring the transition from 2G to 3G and the voice bandwidth requirements of each network, this article will present a next-generation bandwidth optimization solution which can help service providers in India and worldwide cost-effectively embrace this inevitable core network evolution.

11/17/2009 1:32:28 PM

Ballard Announces Distribution Agreement for Telecom Backup Power in India

Ballard Power Systems has said that its partners IdaTech, LLC and ACME Group have terminated the existing supply agreement between the three parties and have replaced it with a new distribution agreement between IdaTech and ACME for fuel cell solutions for wireless telecom backup power in India.

11/17/2009 1:31:50 PM

Mobile Messenger Acquires m-Qube from VeriSign

Mobile Messenger has reportedly acquired m-Qube, Inc. from its parent company, VeriSign, Inc. As per the terms of the agreement, Mobile Messenger will obtain m-Qube's direct connections to carriers in the US and Canada and its business delivering standard commercial messaging and premium mobile content to customers throughout North America.

11/17/2009 1:25:09 PM

Amtel's TIMS Product Honored for Excellence in Telecom Expense Management

Amtel has announced that Technology Marketing Corporation has honored its Telecom Information Management System as a recipient of the 2009 INTERNET TELEPHONY TEM Excellence Award presented by INTERNET TELEPHONY magazine.

11/17/2009 1:15:33 PM

Interview: Community Mobile Project as Broadband Stimulus Template

The Dixie Technology Funding Agency – through consulting attorney James L. Driessen – is no exception. The agency is seeking three separate grants for about $1.7 million, $1.2 million and $8.8 million, to support its proposed Community Mobile project.

11/17/2009 1:09:27 PM

HiBeam to Deliver Internet and Voice Services to Underserved US Markets

HiBeam Internet & Voice is moving forward in fulfilling its vision of providing high speed Internet and voice options to the underserved markets in US. HiBeam Internet & Voice is a privately owned broadband and voice provider.

11/17/2009 1:01:26 PM

CORE Mobile Multimedia Software from PacketVideo Ships in 100th NTT DOCOMO Handset

PacketVideo's CORE mobile multimedia software has now shipped in the 100th NTT DOCOMO handset. PacketVideo powers the world's leading multimedia services on millions of home and mobile devices.

11/17/2009 12:56:29 PM

Autodesk SketchBook Mobile Software Crosses One Million Download Mark

Autodesk SketchBook Mobile software from Autodesk, Inc. has crossed the one million download mark on the App Store.

11/17/2009 12:51:12 PM

Reliance Globalcom Provides Managed Ethernet VPLS Services for Richco

Reliance Globalcom is providing managed Ethernet VPLS services for Richco, a global manufacturer of plastic components.

11/17/2009 12:46:47 PM

In the United States, Smartphones Will Be Held by the Majority

Know someone who doesn't have a smartphone? Very soon, they'll be in the minority.

11/17/2009 12:46:31 PM

HyperQuality Improves Customer Service for WildBlue Communications

HyperQuality will monitor, evaluate and track customer service calls for quality for WildBlue Communications, a provider of high-speed satellite broadband services. The service provider has contracted this work to HyperQuality as part of its commitment to provide high quality services to its broadband satellite subscribers.

11/17/2009 12:42:04 PM

GenShare Establishes Headquarters and Global IT Services Delivery Center in Chile

GenShare, a joint venture between UST Global and the General Electric Company, and a provider of IT services and solutions, has reportedly selected Chile for its new global headquarters and IT services delivery center.

11/17/2009 12:36:26 PM

Email Server Feature: Adding Security to Instant Messaging

Handwritten notes seem to be a rarity these days. As businesses' need for instant communication in the form of email, instant messaging and text messaging grows, the days appear to be fading fast for personal notes. More often than not, the only scribble employees might scrawl is a message to themselves on a Post-It note. Yet, companies could be risking these benefits if the UC system they are using to run the applications is not secure, officials from Ipswitch, a developer of business-class messaging applications, said.

11/17/2009 12:34:56 PM

Tata Communications CDN Solution to Deliver APAC Press Summit

Officials at NetEvents say they're using Tata Communications' LiveBroadcast service – part of the larger CDN portfolio – to stream the Asia-Pacific or APAC Press Summit. The event, featuring analysts from firms such as IDC, Frost & Sullivan, Yankee Group and Ovum, is designed to bring together regional telecom and IT media with senior executives from the area's leading carriers and IT players, to exchange views on the challenges and opportunities in the new world of communications.

11/17/2009 12:34:37 PM

Mocana Selects JDSU's Broadband Test Solutions

Mocana has been chosen to provide embedded security and device integrity for JDSU's TestPoint family of broadband test solutions.

11/17/2009 12:31:47 PM

Force10, AFORE Deliver Cloud Networking Solution

Force10 Networks has reportedly signed a global reseller agreement with AFORE, a provider of data center virtualization extension solutions. The company will now resell the Advanced Service Edge (ASE) products of AFORE as an integral part of its portfolio.

11/17/2009 12:16:05 PM

CTIA and CEA Letter to FCC Addresses Spectrum-Shortage Concerns

Urging the FCC to act expeditiously to avoid a looming spectrum crisis, two leading industry associations representing wireless and mobile entertainment stakeholders sent a joint letter to the FCC calling for an evaluation of allocated spectrum.

11/17/2009 12:12:40 PM

NetHawk Touts the Performance of NetHawk iPro

NetHawk Corporation, a manufacturer of test tools for telecommunication networks, is touting the performance of its NetHawk iPro, a line rate capture appliance solution.

11/17/2009 12:12:34 PM

Sprint to Launch Devices Based on Qualcomm's Brew Mobile Platform

Sprint, a provider of comprehensive range of wireless and wireline communications services, has reportedly unveiled its plan to expand its offerings by launching devices running Qualcomm's Brew Mobile Platform.

11/17/2009 12:11:25 PM

CDC Buys Green Energy from Georgia Power

The Centers for Disease Control and Prevention (CDC) will purchase renewable energy for Georgia Power's centers nationwide.

11/17/2009 12:07:41 PM

Lawmakers Call Upon NTIA, RUS to 'Lower Barriers' for Small Business Broadband Grants

Following an Oct. 28 congressional hearing, a bipartisan group of 21 lawmakers on the House Small Business Committee reportedly wrote the National Telecommunications and Information Agency and Rural Utilities Service today, asking the agencies to lower barriers so small businesses can participate in the American Recovery and Reinvestment Act's broadband expansion initiatives.

11/17/2009 11:58:52 AM

Open Source Provider Appoints Larry Augustin as Full-Time CEO

SugarCRM, an open source CRM provider, has appointed Larry Augustin as the full-time Chief Executive Officer of the company. Since May 2009, Augustin has been serving the company as interim CEO, but has been part of the SugarCRM Board of Directors since 2005.

11/17/2009 11:53:10 AM

Awarepoint Deploys Real-time Awareness Solution at the University of Toledo Medical Center

Awarepoint has reportedly implemented its Real-time Awareness Solution at the University of Toledo Medical Center.

11/17/2009 11:48:45 AM

Polycom Broadens Telepresence Applications

A Pleasanton, Calif.-based provider of telepresence, video and voice communication solutions, announced it has expanded its line of telepresence offerings. Polycom, Inc. today launched Polycom Architected Telepresence Experience 300, a telepresence kit that blends technology components and software that, when combined with planning, design and implementation services from qualified AV integrator partners, create customized solutions for a range of industries and applications.

11/17/2009 11:43:33 AM

OnePhone Deutschland Selects Comarch's BSS and OSS Suite

OnePhone Deutschland reportedly has selected Comarch's BSS and OSS Suite.

11/17/2009 11:34:53 AM

PAETEC Combines IP-PBX, SIP Trunking with IP Simple Solutions Product: Interview

Officials at PAETEC Holding Corp. say that IP Simple Solutions – which combines the company's Allworx IP-PBX with PAETEC's SIP trunking – can be had wherever Dynamic IP voice service is available.

11/17/2009 11:33:50 AM

SocialGO Announces Profit-Building Social Media Service for Small Business

SocialGO, a firm that enables small-and medium-sized businesses, organizations and entrepreneurs to benefit from social media, has announced the launch of the first platform for creating social networking sites designed for the needs of small businesses and organizations.

11/17/2009 11:28:54 AM

C-COM Satellite Systems Brings iNetVu Portable Satellite Antenna to InterBEE 2009, Japan

If you're in the satellite space, you've doubt interested in emerging portable satellite antennas that can deliver high-bandwidth applications in remote areas. And if you're in Japan for the International Broadcast Equipment Exhibition – better known as InterBEE 2009 – held Nov. 18-20, you can get a closer look at the signature models created by C-COM Satellite Systems.

11/17/2009 11:28:31 AM

Zarlink Intros Compact, Low Power Optical Engine

Zarlink Semiconductor has announced sampling of the new Zarlink Optical Engine, a scalable-bandwidth multi-chip carrier for dense, compact array-fiber transceivers.

11/17/2009 11:24:28 AM

As more and more businesses support a mobile way of life, employees are continuing to shift from working in traditional on site offices to virtual distributed office models, according to a new survey. The survey, by RingCentral, a San Mateo, Calif.-based provider of Internet phone systems for small businesses, found that 45 percent of employees spend three-quarters of their time conducting business away from the office. And for those organizations that have employees working outside the office, 80 percent of businesses want to give the impression that their workers are in the office when receiving or making business phone calls, the survey said.

11/17/2009 11:20:55 AM

WinBill Version 8.1 Offers New Telecom Expense Management Features

TeleManagement Technologies, a provider of Telecom Expense Management (TEM) solutions, recently announced the release of version 8.1 of its WinBill application.

11/17/2009 11:19:30 AM

Phybridge UniPhyer Guarantees Satisfaction

The company is so confident in their UniPhyer solution, that is also backing their certified partners with a 100 percent money back satisfaction guarantee that says if within 30 days of installation, the voice quality of the IP end-points connected to your Phybridge UniPhyer do not meet or exceed accepted industry standards, you may request a replacement product or a full refund of your purchase price.

11/17/2009 11:18:34 AM

New Hub Initiative by CDMA Development Group to Make International Roaming Simpler for Operators

The CDMA Development Group (CDG) recently announced a new initiative at the recent 3G CDMA Americas Regional Conference which will make international voice, SMS and data roaming simpler for service providers.

11/17/2009 11:12:02 AM

Hibernia Atlantic Expands its Global Financial Network

Trans-Atlantic submarine transport cable provider Hibernia Atlantic recently announced that it will be extending its Global Financial Network (GFN) to include the Equinix New York-2 (NY2) and the New York-4 (NY4) International Business Exchange (IBX) data centers in Secaucus, New Jersey.

11/17/2009 11:07:25 AM

Fully Automated Test Solution for HDMI 1.4 CTS Introduced by Tektronix

Tektronix, a supplier of test, measurement and monitoring instrumentation systems, has launched the first completely automated compliance test solution based on Direct Synthesis and targeted specifically at the nascent High-Definition Multimedia Interface (HDMI) 1.4 CTS specification. The latest launch incorporates the Tektronix AWG7000B Series Arbitrary Waveform Generator with Direct Synthesis -- and has been certified by the HDMI Standards Organization to be suitable for use with the HDMI Compliance Test Specification (CTS) 1.4.

11/17/2009 11:03:02 AM

Security Depository Center of Jordan Deploys Red Hat Enterprise Linux

Red Hat, provider of open source solutions, has announced that Jordan's Security Depositary Center (SDC), a non-profit public utility institution that oversees the registration and deposit of securities, has implemented Red Hat Enterprise Linux as the foundation to its open source strategy.

11/17/2009 10:58:53 AM

Salesforce.com Now Equipped with Ribbit's Latest Software for Salesforce CRM

Salesforce.com, a customer relationship management, or CRM, software provider, is a dominant force in the telecom industry. And, being such a leading company in the telecom, and specifically CRM industry, Salesforce.com partners and collaborates with many other software companies to expand the company's portfolio.

11/17/2009 10:57:47 AM

Rockwell Provides Sustainable Manufacturing Solutions

Rockwell Automation, a global company focused on manufacturing industrial automation and information products, is reportedly making efforts to make its customers more productive and the world more sustainable.

11/17/2009 10:48:02 AM

EMC Simplifies Enterprise Content Management

EMC, a global provider of information infrastructure solutions, has launched a family of products that enables enterprises to utilize EMC Documentum enterprise content management (ECM) functionalities directly from common desktop applications and familiar interfaces.

11/17/2009 9:39:20 AM

Support Options Allow Users to Feel Secure with VanillaSoft Products

For any company in the telecom industry, it's inevitable that any software system, whether a lead management software or a telemarketing software or any other call center software, will hit some kind of speed bump within its lifetime.

11/17/2009 9:35:36 AM

VODone's Upgraded Mobile Lottery Operation Platform 'LotteryView' Gaining Market Edge

The upgraded mobile lottery operation platform LotteryView from VODone Limited is advancing into the domestic lottery buyer market. LotteryView was also integrated into Windows Live Messenger, MSN's China user application. VODone is an Internet video broadcasting company listed in Hong Kong.

11/17/2009 9:28:38 AM

Jabra Unveils Sleek STONE Bluetooth Wireless Headset

Jabra's new STONE wireless Bluetooth headset looks like a black pebble you can toss into a lake – and it stays hidden when a consumer lets her hair down. Even if your hair is short, you don't look like a customer service rep wearing it, a Jabra rep told TMCnet.

11/17/2009 9:26:31 AM

Occam Networks' New ONT to Serve SMBs, IT and Mobile Operators

Occam Networks, Inc. has launched the ON 2364 optical network terminal (ONT). Occam will be presenting the ON 2364 at TelcoTV. Occam Networks provides broadband access solutions that empower service providers to offer profitable new voice, data and video services over copper and fiber.

11/17/2009 9:20:42 AM

LogMeIn Launches Benchmark Survey on SMBs in US and UK

LogMeIn has launched SMB IT Pulse, a benchmark survey that looks at the vitality of small and medium businesses (SMBs), the relationship between IT and non-IT managers, and the overall attitude toward technology. LogMeIn provides remote connectivity solutions for small and medium businesses.

11/17/2009 9:14:03 AM

CRM Cloud Computing Platform Offers Unparalleled Performance to CRM Agents

Companies that rely on customer relationship management or CRM software often need a system that creates an easily implemented – and highly successful – operational structure in order to improve sales and increase productivity.

11/17/2009 9:00:18 AM

CRM Cloud Computing Software Tools Improve Operations for Users

Salesforce.com – a CRM software provider – provides customer-facing companies dynamic systems that increase productivity and boost operations.

11/17/2009 8:59:28 AM

Cloud-Based CRM Software Offers Flexibility, Accessibility

For customer-facing companies or those that rely in some way on the customer relationship management, or CRM, industry, it's crucial to have a software system that allows salespeople to perform at optimal levels.

11/17/2009 8:58:47 AM

Samsung to Launch 3G Ubicell Personal CDMA Base Station Next Year

Samsung Telecommunications America has announced that it will launch the Samsung 3G Ubicell Personal CDMA Base Station next year.

11/17/2009 8:56:33 AM

Octasic Adds RADVISION' 3G-324M Stacks to its Vocallo Media Gateway

Octasic, a provider of media and wireless modem processing silicon and software solutions, has announced that its Vocallo Media Gateway (MGW), a multi-core processor for voice and video over IP, has now been integrated with RADVISION' 3G-324M stacks.

11/17/2009 8:33:38 AM

Samsung Intros Galaxy Spica

Samsung has released the Galaxy Spica (I5700), an Android-powered smartphone that is designed for seamless connectivity and smooth access to Google mobile services.

11/17/2009 8:17:24 AM

United Regional Health Care System of North Texas Deploys Cisco Unified Communications

The United Regional Health Care System in North Texas is reportedly deploying Cisco IP Contact Center and Call Manager to improve its communications.

11/17/2009 8:00:24 AM

BPA Offers Advice on Managing Operations and Staffing Successful Agents

Enlisting the services of 3rd party remote call monitoring provider BPA International does more than just improve sales for any company within the call center industry, telecom field or customer relationship management, or CRM, spectrum.

11/16/2009 6:06:15 PM

CollabNet Unveils CollabNet Desktop 2.0 – Visual Studio Edition

CollabNet, a dealer in application lifecycle management, or ALM, platforms for distributed software development team, has stated that they have released their new CollabNet Desktop 2.0 – Visual Studio Edition. The new version of the software solution allows users to access the functionality of various CollabNet products such as the CollabNet TeamForge ALM platform and the Subversion software configuration management, or SCM, tool from within the Visual Studio IDE.

11/16/2009 5:25:21 PM

Maximizing Effectiveness While Minimizing Costs: ICT in the Dynamic Enterprise

Maximizing the effectiveness of the enterprise network while keeping costs under control is a key objective for every business that wants to remain competitive in today's marketplace.

11/16/2009 5:23:00 PM

MegaPath Offers Business Continuity Checklist

Disasters happen at any time, anywhere, on any scale. I know; I've helped evacuate a downtown Toronto, Ontario, office tower when a transformer in the basement caught on fire, and evacuated from my office in New York City when terrorists attacked the World Trade Center on Sept. 11, 2001. And I'm keeping watch for when people in my age and, or criticality can get their H1N1 vaccinations.

11/16/2009 5:22:20 PM

Live Answering Service Provider Lessens Costs, Increases Customer Satisfaction

Faced with budget cuts that often follow reported losses in this prolonged economic recession, many companies are seeking creative ways to scale back on costs as a way to manage finances.

11/16/2009 5:13:55 PM

Easing Daily Operations with Answering Service

When a company deploys a software system, the goal often is to make life easier for the organization, its employees and, ultimately, its customers.

11/16/2009 5:13:06 PM

Answering Service Provider Helps Companies Go Green

Many professional markets, including the telecom industry, are branching off into green technology, as they work toward making their and in-house operations more environmentally friendly.

11/16/2009 5:12:14 PM

Support Options Allows Users to Feel Secure with VanillaSoft Products

11/16/2009 5:03:16 PM

Call Center Software Provider Zeacom Launches US Associate Channel Manager Program

Call center software provider Zeacom has reportedly launched a new U.S. Associate Channel Manager Program to provide its reseller and channel partners with additional training and resources for sales development, customer service and support.

11/16/2009 4:30:02 PM

HD Conference Feature: There's full-duplex, and then there's FULL-duplex.

It seems to me there is a fair amount of confusion out there surrounding the term full-duplex. And since we're the audio experts, I thought an attempt to clear things up a bit was in order. First of all, some technical definitions:

11/16/2009 4:24:22 PM

Wireless Analysts Discuss Impact of Dell Smartphone Debut in China and Brazil

The Dell Mini 3 smartphone's debut in China and Brazil isn't just big news because it marks the computing giant's entrance into an increasingly hot market segment. It's also significant because it marks a new – and potentially risky -- global strategy.

11/16/2009 4:17:53 PM

Cisco Increases Tandberg Bid to $3.4 Million

11/16/2009 4:15:02 PM

Broadband Stimulus Applicants Hope Their Investments Pay Off

Given the detailed application requirements, many applicants dedicated significant human resources to enable application input from their legal, technical and financial executives, as well as to hire outside consultants. That means many applicants made significant investments in the creation of their broadband stimulus applications. While all are obviously hoping for a bid payoff on those investments, for others it could mean throwing money into a black hole.

11/16/2009 4:14:06 PM

TELECHANNEL Provides YELLOW PAGES ON TV to Telco TV Operators

Minnesota-based IPTV content provider TELECHANNEL will provide its popular application YELLOW PAGES ON TV to all Telco TV Operators.

11/16/2009 3:44:07 PM

Verizon Intros High Speed Internet Service Offers for Holiday Season

Verizon, a provider of telecommunication services, reportedly plans to offer new deals to its customers during the holiday season. The company has declared to offer big incentives to the Internet users who make a switch to Verizon's High Speed Internet, or HIS, services since now till mid January.

11/16/2009 3:39:40 PM

AT&T Unwraps New 3G-Enabled Netbooks for Holiday Market

When it comes to computing, surfing, and intense e-mailing on the go there is no better tool than the finger-friendly netbooks. Their size, power, and usability are especially handy for information-and-interaction-intensive applications like checking on flight status and being alerted of, and enabling responding to cancellations or delays such as by rebooking.

11/16/2009 3:36:41 PM

TalkSwitch Unveils Two New IP Phones

Canada-based developer of phone systems for small businesses, TalkSwitch has reportedly unveiled two new IP phones, the TS-350i and the TS-550i, powered by TalkSwitch Management Software 6.12. The new phones are also equipped with a newly engineered line optimization tool and automatic VoIP service provider configuration.

11/16/2009 3:34:31 PM

Arista, Fulcrum and Ixia Complete Testing of Scalable Ethernet for Cloud Networking

Arista Networks, a provider of cloud networking solutions for large datacenter and computing environments, Fulcrum Microsystems Inc., a fabless semiconductor company, and Ixia, a provider of converged IP performance test systems, have reportedly announced the results of a performance and scalability test of 10-Gigabit Ethernet in a cloud computing environment, which was carried out jointly by the three entities.

11/16/2009 3:31:59 PM

InvisibleCRM Announces New Version of Outlook Integration Tool for SalesForce.com

Mountain View, Calif. based InvisibleCRM has reportedly launched SalesDesktop Version 3 for SalesForce.com users.

11/16/2009 3:28:04 PM

NTT America Unveils Cloud Computing Service

NTT America, a wholly owned U.S. subsidiary of NTT Communications Corp., announced that the company is working OpSource to deliver a new service it calls OpSource Cloud, a new cloud computing solution.

11/16/2009 3:23:18 PM

Citrix Online Integrates Toll-Free Audio Services for GoToMeeting and GoToWebinar

Citrix Online, a division of Citrix Systems Inc., has added integrated toll-free audio services for GoToMeeting Corporate and GoToWebinar users. This move is being positioned as part of the company's efforts to reinforce its leadership and record of innovation.

11/16/2009 3:21:22 PM

Motorola Signs Definitive Agreement to Acquire BitBand

Motorola, Inc. has signed a definitive agreement to acquire BitBand, a provider of content management and delivery systems, specializing in video on demand for IPTV.

11/16/2009 3:15:40 PM

NICE Wins 2009 Asia Pacific Frost & Sullivan Leadership Award

After recently being selected for Gartner's Leader Quadrant of 2009 Workforce Optimization Report, NICE Systems, a provider of advanced solutions for companies to capture, storage, retrieval and analysis of customer interactions for contact centers and enterprises, has announced another victory.

11/16/2009 3:11:49 PM

Facebook Developer Hewitt Calls Out Apple on Review Process

Frustrated with the closed nature of the iPhone, high-profile developer Joe Hewitt of Facebook reportedly has opted to drop his work on the wildly popular platform. In the wake of that development, Facebook downplayed the comments and noted that the social networking company is still firmly committed to its work related to the iPhone.

11/16/2009 3:04:29 PM

FreedomIQ Hosted VoIP PBX Streamlines Business Communications

FreedomVOICE is a company that has worked hard to add unified communications abilities to their FreedomIQ offering to help secure the product's strong position in the market. This service allows professionals to access all of their communications from one location.

11/16/2009 2:55:06 PM

Hornsby Shire Council Deploys IP Phone System from Interactive Intelligence

The Hornsby Shire Council, which oversees Hornsby Shire, a large Local Government Area in the Northern region of Sydney, Australia, has reportedly deployed Interactive Intelligence's Customer Interaction Center (CIC) unified communications platform to improve its operations.

11/16/2009 2:45:23 PM

IVR Provider Says Hosted Solutions Offer Flexibility in Call Center

Over the past few weeks, Interactive Voice Response, or IVR, provider, Angel.com, has suggested ways to improve a company's virtual call center. For companies in the customer relationship management, or CRM, industry, perfecting an IVR system can make or break results.

11/16/2009 2:44:23 PM

RadiSys' ATCA 4.0 Package Suitable for all Next-Gen Networking Timetables

Some of RadiSys' customers are saying 'bring it on' to 40G and next-generation networking, and have already started to upgrade their technology. Others aren't quite ready to embrace 2011 networking in 2009, but still want to ensure that they're covered when high-bandwidth applications like mobile video roll out to the masses.

11/16/2009 2:34:39 PM

LiveOps Customers to Share Contact Center Cloud Experiences at Salesforce.com Event

LiveOps, a technology company offering innovative solutions for managing contact centers, is reportedly going to be a Gold sponsor at the Salesforce.com Dreamforce Global Gathering 2009 event.

11/16/2009 2:23:07 PM

CallFire Extends Amazon Kindle Contest Deadline Until Today

For developers who have yet to turn in the dating application for the Amazon Kindle contest, California-based open-source VoIP consultancy company CallFire.com has announced a deadline extension for interested parties.

11/16/2009 2:00:09 PM

The Evolution of Peering: Telx Executive to Address Members of London Internet Exchange

Michael Lucking, Telx's director of IP development and engineering, will present an educational session to the members of the London Internet Exchange on Nov. 17 at the Exchange's bi-annual member meeting, being held at Goodenough College in London.

11/16/2009 1:48:44 PM

Customer Relationship Management: Avoiding the Top Five Pitfalls with Hosted Dynamics CRM

Managing customer relationships is no easy task. It often takes patience and a firm understanding of how to strike the right balance between meeting clients' needs and a company's goal to offer the best service while simultaneously driving revenue. To help companies avoid common pitfalls associated with CRM, 123Together.com, a Burlington-Mass-based provider of hosted business services, including hosted Microsoft Dynamics CRM, has some answers. The company devised a list of the Top Five things businesses should refrain from practicing when it comes to customer relationship management.

11/16/2009 1:12:08 PM

Stratix Releases Rules-Based Mobile Solutions for Field Service, Field Sales

Stratix Corporation, a provider of mobile enterprise solutions, reportedly announced the release of Stratix Mobile, a configurable suite of rules-based mobility software products giving customers a degree of speed and flexibility in deploying new solutions to their mobile devices. The Stratix Mobile suite lets companies respond to changing market opportunities with less cost, time and effort.

11/16/2009 1:06:33 PM

SimbaNET Nigeria Launches iDirect-Based VSAT Service in Africa

SimbaNET Nigeria, a service provider and systems integrator based in Africa, has reportedly launched an iDirect network over Nigeria and West Africa. IDirect is a major player in satellite-based IP communications technology.

11/16/2009 1:03:28 PM

CREDO Mobile Calls on Environmentalists, Liberals

An outfit called CREDO Mobile (formerly Working Assets) is pushing its wireless services with an environmentally-friendly message. What's notable, however, is that rather than talking in generalities about its position on the environment and other political issues, the company is very specific in who and what it is about as well as in its criticism of its large competitors.

11/16/2009 1:03:04 PM

AT&T Signs Deal with United Road Services for Mobile Resource Management Solution

AT&T, a communications holding company, announced a five-year, $2.6 million contract for wireless services and applications to United Road Services, Inc., a U.S. provider of vehicle logistics. With nearly 1,100 tractor-trailer trucks, United Road was looking to achieve greater efficiencies in its deliveries of more than 2 million vehicles across the country annually. According to the agreement, AT&T will provide wireless data service to support United Road Services' proprietary OVISS truck-based hand-held solution to track the resources and performance of United Road's operations.

11/16/2009 1:00:11 PM

AECOM Wins $ 10.5 Million Order from U.S. Army

AECOM Technology Corporation, a provider of professional technical and management support services for government and commercial clients around the world, reportedly has won a $10.5 million order to provide energy-efficiency services at a U.S. Navy facility in San Diego.

11/16/2009 12:58:06 PM

VirtenSys I/O Virtualization Services Aid Deployment of High-Performance Compute Clusters

VirtenSys Ltd, a provider of next-generation I/O solutions for data centers, reportedly announced that its VIO 4000 I/O virtualization switches allow the deployment of high performance compute clusters with high I/O price/performance and lowest energy usage. The company is the first-to-market with a new class of data center switches that virtualize and share server I/O resources

11/16/2009 12:53:39 PM

RADVISION's Upcoming Webinar Focuses on SIP-Based Communications for Non-Telecom Markets

Traditionally vertical market segments like public transportation and home health care have relied on proprietary technology implementations to boost applications and next-generation communications. But lately there's been a growing trend for implementing standards-based solutions – even in non-telecom sectors.

11/16/2009 12:49:54 PM

Adam Internet Selects Alvarion to Deploy WiMAX Network

Alvarion Ltd., a provider of WiMAX and wireless broadband solutions, reportedly has been selected by Adam Internet to deploy a WiMAX network across metropolitan Adelaide, Australia. Adam Internet is building a wireless broadband network as part of the Australian government's Broadband Guarantee Program aimed at providing services to all Australian residents. The network will deliver high-speed broadband services to subscribers across an approximate 5000 square kilometer area of metropolitan Adelaide.

11/16/2009 12:48:48 PM

Revelation Global Selects 'iLinc for Salesforce CRM'

ILinc, a provider of Web and video conferencing and collaboration solutions, reportedly announced that Revelation Global, a developer of tools for dynamic online qualitative research has chosen its 'iLinc for Salesforce CRM' via the AppExchange.

11/16/2009 12:46:13 PM

Kadient Sales Playbooks Now Adds Oracle CRM On Demand

Kadient, a provider of on-demand sales enablement platform, reportedly announced that its Sales Playbooks now fully integrates with Oracle Customer Relationship Management or CRM System. With this announcement, Kadient official also said that sales teams who use Oracle CRM On Demand can now benefit from Kadient's embedded Sales Playbooks, with complete access to situation-specific sales playbooks that provide the content, coaching and tools proven to move deals through the pipeline.

11/16/2009 12:33:12 PM

AccessKey IP, Inc. Develops Strategy in Response to Changes in Global Economy

AccessKey IP, Inc., the developer, designer and producer of advanced entertainment and communication devices, reportedly announced it is restructuring to obtain a healthy return in investment for its investors and shareholders.

11/16/2009 12:27:02 PM

Free Webinar Offers Insight in SaaS

Now, as technology option has proven to be viable, practical and secure, more and more companies are finding SaaS delivers the promised benefits and so much more.

11/16/2009 12:13:24 PM

Space Data Announces Successful Trials Of CDMA SkySite Service

Space Data Corporation, a provider of wireless services and solutions for commercial and government users in locations and geographies that are underserved by existing wireless providers, has reportedly announced it has conducted successful trials of its CDMA SkySite last month. These trials are considered vital in offering economically practical wireless voice and data communications to areas with low population density. The company hopes each of its SkySites will be able to provide coverage over approximately 20,000 square miles.

11/16/2009 12:13:08 PM

Digital Dividend Deferred

Last week, the media reported a not-so-novel way that Orange UK is throttling network use. They impose a 750MB limit on iPhone subscribers. Original, huh? Today, the iPhone... tomorrow, Android. Whether this approach is sustainable in the light of strong subscriber opposition is anyone's guess, but today, it is the reality. An Orange spokesman went on to justify the limit based on just how much video (YouTube), Web, and music one could consume in a month and not hit the limit.

11/16/2009 12:12:09 PM

Beacon Signs $24.8 Million Deal with Pan-European Market Leader

Beacon Enterprise Solutions Group, Inc., a major player in the design, implementation and management of high performance Information Transport Systems infrastructure solutions, reportedly has signed a $24.8 million project management services agreement with one of Europe's providers of premium carrier-neutral data centers and managed services, for the design and construction of a data center in Zurich.

11/16/2009 11:55:14 AM

Yealink Unveils VP-2009 Multimedia Phone

In a move to bring affordable visual communication to the masses by delivering the free face-to-face video call, Chinese IP phone maker Yealink announced today that the general availability of its new VP-2009 IP multimedia phone.

11/16/2009 11:51:07 AM

Camiant Study: Service Providers Should Rethink Mobile Broadband Rate Plans

The prospect that network growth could consume revenue faster than operators can generate it marks a new phase in the industry's maturation, says Randy Fuller, vice president of business development at Camiant. Our study clearly indicates that there are definite opportunities for mobile operators to use rate plan structures to help solve this problem and that users are receptive to creative alternatives.

11/16/2009 11:50:58 AM

ADTRAN Releases New Additions to its Total Access 5000 Portfolio

ADTRAN, a provider of networking and communications equipment, said that its ADTRAN Total Access 5000 is a carrier class multi-service access and aggregation platform that bridges the gap between the existing and the next generation networks. The company now has released new additions to expand this platform. The new additions are designed with the intention to offer advanced video services, officials said.

11/16/2009 11:50:43 AM

National Bank of Kuwait Deploys GMT Corp.'s Workforce Management Solution

The National Bank of Kuwait, the largest retail bank in the Middle East, is reportedly using GMT Corp.'s GMT Planet workforce management solution for branch workforce optimization.

11/16/2009 11:45:30 AM

St. Trudo Hospital Selects AeroScout Healthcare Visibility Solution

Since the advent of modern technology, tracking and treating patients has been easier for healthcare facilities. Making use of such a technology, Trudo Hospital in Belgium has reportedly selected the AeroScout Healthcare Visibility solution to efficiently track the patient's location. The hospital can also easily track WiFi devices using this technology.

11/16/2009 11:44:25 AM

VoIP Service Provider Primer: Compliance with Communications Taxes and Regulatory Fees (Part 3 of 3)

It is not uncommon for many providers to mistakenly equate regulatory fees, like the FCC's Universal Service Fund fee, to a tax. Much of the confusion arises because people talk about USF and Internet taxes interchangeably, as if the two are one and the same. However, there are important distinctions between regulatory fees and taxes. One of the most notable differences is that the vast majority of regulatory fees are owed by the regulated carrier, whereas taxes are owed by the ultimate retail consumer.

11/16/2009 11:43:42 AM

Tech Data Intros State-of-the Art Learning Environment for Symantec Solutions

The newly opened Symantec Solutions Center by Tech Data, a distributor of technology products from IT hardware and software producers, at its worldwide headquarters in Clearwater is said to be a state-of-the-art environment that reportedly can offer access to all the Symantec solutions sold by Tech Data.

11/16/2009 11:40:07 AM

U.S. Business Wireline Data Spending Fell in 2009: Report

Across nearly every category of wireline data services, spending by U.S. businesses is falling in 2009, a new report by In-Stat found. Overall, In-Stat predicted a nearly two percent decline in U.S. business spending on wireline data services, the first time this market has declined in the 10 plus years In-Stat has been tracking it.

11/16/2009 11:35:56 AM

Social Networks Have Complex Role in Product Decision Making

Social networks have been touted as a new way for brands to create and sustain conversation about their products and services, especially in the consumer retail arena. But a new study by MomConnection.com provides mixed evidence on that score. According to recent findings from MomConnection.com, 60 percent of users report having used a social network in the past 24 hours, turning to online communities and social networks for advice, support and connection.

11/16/2009 11:31:21 AM

AT&T Introduces Cloud Computing Service

AT&T has introduced a cloud-based computing service called AT&T Synaptic Compute as a Service. AT&T will introduce the service in the fourth quarter of 2009 in the U.S. market. AT&T plans to add the service to select global IDCs to meet customer demand internationally.

11/16/2009 11:29:14 AM

Netbooks in Your Business

Netbooks have increasingly become a more viable option, not just for consumers but even for businesses, both large and small. Driven by Atom processors and typically offering only a gig of RAM, they're certainly not designed for speed. But they're capable machines for word processing, e-mailing, and surfing the Web. Their light weight and small size can make road warriors happy. And their low cost can make IT people happy. Until recently, netbooks basically offered you a choice of two operating systems: Windows XP or Linux. While Linux might be a workable choice for IT pros, developers, and tech geeks, it's still not user friendly enough for the average user. Plus, Linux brings its own complexities when it comes to IT support.

11/16/2009 11:21:58 AM

Avail-TVN Adds Integra Telecom to the List of IPTV Affiliates

Avail-TVN, a North America-based independent digital media services company, recently announced that IntegraTelecom, Inc. is its 100th IPTV customer. IntegraTelecom joins company's list of IPTV affiliates, in order to deliver linear IPTV services to their subscribers. Integra Telecom offers voice, data and Internet communications to thousands of business and carrier customers in eight Western states, such as Arizona, California, Idaho, Minnesota, North Dakota, Oregon, Utah and Washington. It owns and operates a fiber-optic network consisting of eight metropolitan access networks, a nationally acclaimed Internet and data network and a 4,700-mile high-speed long haul network.

11/16/2009 11:17:19 AM

Ascom Presents IP-Based Nurse Call System at Industry Show

Ascom Wireless Solutions, a provider of wireless on-site communications, reportedly announced recently that it will showcase its IP-based Nurse Call System at the Medica 2009, to be held in Dusseldorf Nov. 18 to 21. At the show, the company said it will let viewers experience its latest deployments and solutions for personal alarms with location, baby and dementia supervision, patient monitoring, voice group calls, interactive messaging, transport logistics and IP-DECT and VoWiFi handsets.

11/16/2009 11:14:06 AM

VCSonline Announces Latest Version of VPMi SaaS Project Management Software

VCSonline, a provider of Web-based portfolio, resource, and project management software, reportedly announced its new project management Software-as-a-service VPMi version 4.5 with Web-based Microsoft Project integration. The new software also comes with the ability to manage an entire plan in a spreadsheet view and the ability to build reports and share them with other VPMi users - or export them to Microsoft Word or Excel.

11/16/2009 11:11:00 AM

Valorec Services Uses RSA Solutions to Help Business Continuity with Threat of Global H1N1 Pandemic

Valorec Services AG, a Swiss environmental and waste services company, has reported increased the use of the RSA SecurID On-Demand Authenticator for secure, remote network access in order to offer continual business services without any hindrances in case of a global H1N1 pandemic. RSA is a provider of solutions in identity assurance and access control, data loss prevention and encryption, compliance & security information management and fraud protection.

11/16/2009 11:00:40 AM

OAISYS Unveils Tracer Version 6.0

The newly released Tracer 6.0 from OAISYS, a developer of call recording and contact center management solutions, is packed with new feature enhancements that will help to better support the installation of Tracer professional interaction management solution.

11/16/2009 10:56:06 AM

Interactive Intelligence Intros Interaction SIP Station, a Simplified End Device for the VoIP Contact Center

Contact center agents typically use headsets – and thanks to VoIP the phone system is now controlled by software – so why bother providing them with expensive, high-end IP phones loaded with unnecessary functionality? Why not just do away with this costly piece of hardware completely?

11/16/2009 10:52:56 AM

Network Center Communications Inks Pact with Clearfly

Clearfly Communications, a provider of integrated service packages including local, long-distance, and Internet access to small and medium size businesses, has reportedly signed a partnership agreement with Network Center Communications, Inc., a total end-to-end technology solutions provider, to bring unified communications to small-medium businesses in the Fargo area. Fargo is the largest city in North Dakota. It is said to be a retail, manufacturing, healthcare, and educational hub. This partnership brings to the region Clearfly's successful channel-based approach to reaching SMB customers.

11/16/2009 10:51:36 AM

DDS Wireless Receives Two Major Follow-On Orders

DDS Wireless International Inc., a provider of application software for multiple vertical markets within the transportation industry that was formerly known as Digital Dispatch Systems, has reportedly received follow-on orders for its iPilot 8000 Mobile Data Terminals, from Taxi G7, one of its long-term customers in Europe who is said to be Europe's reputed Taxi Fleet Operators.

11/16/2009 10:48:06 AM

Mellanox Adapter Devices to Power Server Motherboards from MSI

Sunnyvale, Calif.-based Mellanox Technologies, Ltd. has reportedly announced that its ConnectX 40Gb/s InfiniBand Host Channel Adapter devices have been selected for Landed-on-Motherboard applications in Micro-Star International's MS-91D1, MS-91D2 Half Size Server Motherboards and MS-92C2 1U high-performance computing solution. Powered by Intel Xeon Nehalem LGA1366 processors and Mellanox's ConnectX adapter device, the MS-91D1 and MS-91D2 deliver the highest efficiency and advanced processing for high-performance and database applications.

11/16/2009 10:41:54 AM

Lyster Health Clinic Deploys AtHoc's IWSAlerts

AtHoc, Inc., a provider of network-centric emergency notification systems, reportedly announced that its IWSAlerts third-generation mass emergency alerting system has been chosen by the Lyster Army Health Clinic to enhance force protection and provide unified emergency notification capability to clinic personnel The IWSAlerts is a system that has been designed as a highly secure, enterprise-class network-centric mass notification system. Its interoperability, scalability and security measures, is said to have led to its selection by highly demanding defense and commercial organizations including the U.S Strategic Command, U.S. Air Force, Boeing and PricewaterhouseCoopers.

11/16/2009 10:38:08 AM

MessageSolution Enterprise E-mail Archive 6.0 Comes Offers New Features

MessageSolution, a dealer in e-mail, file and SharePoint archiving software for electronic discovery, compliance, and content storage management, has reportedly released the new MessageSolution Enterprise Archive 6.0. Loaded with new features and functionalities the new solution will be available in multiple editions, including an on-site software edition, a Software-as-a-Service edition for direct customers, and an OEM SaaS edition for Exchange and all e-mail server hosting, backup solution hosting providers, IT consultants, system integrators, Cloud providers, and data centers.

11/16/2009 10:34:47 AM

Web.com Introduces Customer Calls Center Services for SMBs

Web.com, a Jacksonville, Fla.-based provider of online marketing solutions for SMBs, has reportedly launched full-service customer call center services. Powered by Web.com's eCommerce specialty company, Solid Cactus, Web.com's Call Center Services will help its SMB customers enhance customer service and eliminate the cost of hiring in-house customer service executives.

11/16/2009 10:23:45 AM

Oracle CRM on Demand Users Can Boost Productivity with Kadient Sales Playbooks

Kadient, a leading provider of sales automation products has reportedly announced the release of Kadient's embedded Sales Playbooks. The Sales Playbooks are now built on a well known Oracle CRM platform to benefit the sales personnel who are used to Oracle CRM on demand. The embedded sales playbooks are designed rich with contents and coaching tools to let sales personnel master the tricky nuances of sales and allow them to close the sales transactions easily.

11/16/2009 10:14:46 AM

iWorldServices Offers Private Label Solutions for VoIP Resellers Worldwide

IWorldServices, a global VoIP wholesaler, has reportedly introduced a new type of VoIP retail service. The new service will let interested VoIP reselling enterprises in the rising markets resell the telecom services using their own vendor tags. The support team of iWorldServices is expected to build up an exclusive website to allow the resellers to privately brand name the VoIP services, preserve details of call logs and call tariffs and to form multiple planes within the reseller network

11/16/2009 10:10:01 AM

Health Robotics Reaches 100 Percent Asia-Pacific Coverage with BioRobotics in Korea

Health Robotics, a world renowned provider of robotics expertise and automated software solutions for healthcare, has reportedly announced the selection of its Health Robotics' CytoCare Robot by Innomed/BioRobotics to provide a total Cancer Robotic solution. The selection will make Health Robotics to be the model provider of Oncology Robotics IV Admixtures for cancer therapy in Korean republic.

11/16/2009 10:04:27 AM

Nortel Pushes Back Auction of Optical Networking and Carrier Ethernet Business

Nortel Networks Corp. has announced that it has decided to push back the auction of its Optical Networking and Carrier Ethernet businesses to Nov. 17. The auction was originally scheduled for Nov. 13, so the delay gives qualified bidders a few more days to submit offers.

11/16/2009 9:58:25 AM

Verizon Business Identifies 10 Business Technology Trends

Verizon Business, a unit of Verizon Communications that deals in communications and IT solutions, has reportedly identified top 10 business technology trends that will help companies to expand their business in 2010 as the economy recovers.. According to Kerry Bailey, chief marketing officer for Verizon Business, as economic conditions continue to improve, Verizon Business is ready to help its client partners take advantage of pent-up growth opportunities through its global solutions.

11/16/2009 9:57:31 AM

Simplify Network Management to Enable Next Generation Wireless Services

On the positive side of this movement, wireless operators can leverage their industry knowledge and experience about building, operating and optimizing wired IP networks to efficiently build and operate wireless networks.

11/16/2009 9:53:55 AM

TeliaSonera, Altimo Combine Ownership Interests to Form New Company

TeliaSonera and Altimo have reportedly agreed to combine ownership interests into a new company. To achieve this, both TeliaSonera and Altimo will contribute their respective direct and indirect interests in Turkcell and Megafon.

11/16/2009 9:52:33 AM

Super Technologies Adds Algeria DIDs to DIDX Phone Number Platform

Officials with DIDXchange, a registered and patented service of Super Technologies, Inc., said this latest addition will be added to the 62 other countries' phone numbers that are also available on wholesale DIDX and will allow anyone to establish a local presence in Algeria.

11/16/2009 9:47:08 AM

Smartphones to Represent 60 Percent of New Handsets Sold in U.S. by 2014: Report

Smartphones will reportedly grow to make up roughly 60 percent of new handsets sold in the U.S. by 2014, according to the latest forecast data from Pyramid Research. Pyramid Research, the telecom research arm of the Light Reading Communications Network, offers practical solutions to the complex demands clients face in the telecommunications, media and technology industries.

11/16/2009 9:44:30 AM

Children International Cuts Costs with VoSKY's PBX-to-Skype Gateway

Children International, a global nonprofit organization, has reportedly deployed VoSKY's PBX-to-Skype Gateway. The gateway will allow free Skype calling for employees, cut the cost of long distance and international calls and also improve collaboration and communication. Children International is a global charity that helps children living in extreme poverty. Based in the US, Children International operates 17 sponsorship agencies. The organization deployed a VoSKY Exchange VIS8 at its head office to enable employees to make high-quality free Internet-based Skype calls to partners and agencies in different cities and different countries.

11/16/2009 9:38:24 AM

Mansion Uses RightNow CX to Enhance Contact Center Service, Marketing Campaign Performance

Mansion, a company that deals in online poker and casino, has reportedly deployed RightNow CX to enhance its customer contact center service and also increase its management campaign performance. Mansion acknowledges that RightNow has already helped them increase customer satisfaction rates month-on-month while lowering the cost of supporting those customers. RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the Web, social networks and contact centers, all delivered via the cloud.

11/16/2009 9:33:10 AM

Samsung Intros Latest Android-Powered Smartphone, Galaxy Spica I5700

Samsung Electronics Co., Ltd., a provider of electronic goods and mobile phones, has reportedly launched the 'Galaxy Spica I5700,' its latest addition to the range of Android-powered smartphones currently available in the market.

11/16/2009 9:21:16 AM

Tech Data Specialized Business Units to Serve Healthcare Industry

Tech Data Corporation, an IT products distributor reportedly announced that its new Healthcare Specialized Business Units will connect resellers and hardware and software producers to meet demands for IT solutions in the healthcare industry.

11/16/2009 9:16:12 AM

After Headache and Heartburn, a Gentler Broadband Stimulus Program

Last week the National Telecommunications Information Administration and the Rural Utilities Services announced that there is only to be one more round of broadband funding. This probably doesn't surprise people since it's been hinted at a bunch over the past month that the agencies were considering consolidating the final two funding rounds.

11/16/2009 9:14:44 AM

Global IP Solutions Help Android Mobile Application Developers Build VoIP-Enabled Clients

Global IP Solutions, a provider of IP multimedia processing solutions has reportedly launched its 'GIPS VoiceEngine Mobile', a solution that will help Android mobile application developers build first-rate Voice over Internet Protocol or 'VoIP' enabled clients. Nimbuzz, a popular free mobile social messaging application, will break the ground by offering HD voice through 'VoIP' protocol on Android phones, for the first time.

11/16/2009 9:11:27 AM

LiveTime Software Releases LiveTime Version 6.0

LiveTime Software, a provider of Web-based ITIL 3 Service Management and Help Desk software, has said that its new LiveTime version 6 comes packed with more 100 new features, most notably the addition of nine certified ITIL 3 processes and a federated CMDB. The new release is based on LiveTime's open standards based ITIL 3 SaaS framework, available for public or private cloud computing.

11/16/2009 9:05:31 AM

Maloff NetResults and TMC Announce Webinar Series 'Show Me the Money!'

Fort Lauderdale, FL, November 16, 2009 –Maloff NetResults, an Internet and telecommunications consultancy, and Technology Marketing Corporation, (TMC), a global online media company, today announced Show Me the Money, a four-part webinar series designed to cut through the hype surrounding emerging technologies and provide valuable information to business and financial executives.

11/16/2009 8:50:33 AM

VoIP Gateways Provider Sangoma Picked to Boost Teleperformance's Outbound Call Center Operations

Officials with Teleperformance said they will specifically leverage the NetBorder Call Analyzer and NetBorder Express Gateway offerings from the Toronto, Canada-based VoIP gateways provider.

11/16/2009 8:48:39 AM

MediaG3, Inc. Intros Imperial Wireless IW4G Mobile Broadband Internet Service in Oregon

MediaG3, Inc., a technology company that provides broadband wireless products and WiFi/WiMAX wireless services, is reportedly launching its services in Portland, Ore., under the brand name of Imperial Wireless as part of its expansion plan.

11/16/2009 8:45:10 AM

Consilium Launches UniHealth Unified Communications Solution for Healthcare Industry

Consilium Software reportedly launched UniHealth, an element of its UNITM suite of solutions to transform business processes. The company is a unified communications software company, which specializes in solutions for enterprises and contact centers. UniHealth is a unified communications solution for healthcare. It combines voice, collaboration and multimedia capabilities for improving patient service and leverage the full capabilities of human resources which are expensive.

11/16/2009 8:37:40 AM

Matrix iPhone App Lets Users Make VoIP Calls, Send SMS Messages over IP

Matrix Knowledge Management Pty Ltd. reportedly announced the launch of a new application that will enable iPhone users to make VoIP calls and send SMS messages over IP. Company officials said that the V Phone is more enhanced when compared to other VoIP software. It does not lock iPhone users into working with a single VoIP provider, but lets them select multiple providers for enabling voice calling features.

11/16/2009 8:33:53 AM

PowerObjects Opens Two Texas Offices to Meet Demands for Dynamic CRM Solutions

PowerObjects, a provider of Microsoft Dynamics CRM/xRM or customer relationship management, reportedly announced that it is opening two new offices in Texas to cater to the growing demands for Dynamic CRM. The CRM solution provides the tools and capabilities required to create and easily maintain a clear picture of customers from first contact through to purchase and post-sales. PowerObjects solutions are customized according to the needs of the customers.

11/16/2009 8:30:16 AM

Varaha Announces uMobility FMC Support for BlackBerry Smartphones, iPhones

Varaha Systems, Inc., a Dallas, Texas-based provider of fixed-mobile convergence, solutions, reportedly announced that its uMobility solution is available for Research in Motions' BlackBerry smartphones. The company also announced extended support for Apple's iPhone. The uMobility from Varaha is a fixed mobile convergence solution that provides seamless and automatic session handoff between WiFi wireless and all types of cellular networks, letting people use one smartphone with a single business number and one voice mailbox - for all mobile business voice communication requirements. Now, users leveraging the solution can never miss a call when away from the office desk.

11/16/2009 8:26:25 AM

Sprint Voice Peering Highlight

As more companies adopt VoIP and migrate away from traditional TDM voice services, there is a definite need for affordable, scalable technologies to securely exchange voice traffic, Dan Dooley, president of Sprint Wholesale Solutions said.

11/16/2009 8:20:50 AM

Pardot Intros Prospect Insight, LeadDeck Prospect Monitor Applications

Pardot Marketing Automation, a company that specializes in lead management automation solutions reportedly announced that it will showcase Prospect Insight and also unveil the new LeadDeck Prospect Monitor application at Dreamforce 2009, salesforce.com's developer conference this week in San Francisco. Company sources said that LeadDeck is a desktop application that works with Pardot for providing sales and marketing teams with real-time alerts of visitor and prospect activity from their desktop.

11/16/2009 8:19:57 AM

FLO TV Inc.'s Handheld FLO TV Personal TV Available at Major Retailers

FLO TV Incorporated's much anticipated handheld FLO TV Personal Television reportedly available with major retailers like Amazon.com and Best Buy. The handheld FLO TV Personal Television provides live and time-shifted content through the FLO TV mobile TV service. RadioShack will also begin selling the device online and in stores this holiday season. As part of the launch, FLO TV is bundling the first six months of subscription service into the overall retail price of $249.99 for a limited time. However, after six months, a monthly service subscription fee will be charged.

11/16/2009 8:13:07 AM

China Mobile, Claro Support Dell's Confirmed Smartphone Plans

Dell has reportedly confirmed its plans to enter the smartphone business. To this effect, Dell has entered into partnerships with China Mobile and Claro in Brazil. China Mobile and Claro will be the first two supporting mobile operators to sell Dell Mini 3 smartphones. The company's entry into the smartphone category reflects its expansion into mobile internet products and services through value-added relationships with leading operators. Dell was the first mobile PC manufacturer to embed China Mobile's 3G technology and services into its netbooks. This resulted in Dell becoming the leading seller of netbooks through retail outlets in China.

11/16/2009 8:10:24 AM

Virgin Mobile Broadband2Go Now Goes Broader

Virgin Mobile USA, a joint-venture between Sir Richard Branson's Virgin Group and Sprint Nextel, and a telecom company offering pre-paid cellular services, reportedly announced that it is expanding the retail footprint for Broadband2Go, a 3G nationwide wireless Internet service without an annual contract, monthly subscription or activation fee. Broadband2Go is a high speed Web access directly from laptop. Users have to plug this USB device into their laptop and connect to the Internet from almost anywhere in the country. With this service, customers can surf the web, check e-mail, download files, and more, all at lightning-fast speed, says the company official.

11/16/2009 8:00:22 AM

Level 3 Communications Creates Fiber Build for Phoenix NAP Data Facility

Phoenix NAP, a next generation data center and network access point, reportedly announced that Level 3 Communications had completed a fiber build project for its Phoenix NAP data center. The latest point-of-presence is expected to act as an E-PoP service for Level 3 Communications. We're thrilled to have a provider carrier like Level 3 in our datacenter, Jordan Jacobs, director of operations for Phoenix NAP, said in a statement. The combination of service and Tier 1 bandwidth they provide is a great benefit to our clients and businesses looking for a quality network solution.

11/16/2009 7:54:47 AM

European Companies More Affected by IT-Based Market Disruptions: Report

According to a new research paper published recently by McKinsey & Co, European business leaders believe that enterprises feel the reverberations of IT-driven market disruptions the most. The paper, called Time to Raise the CIO's Game: A Call To Action For European Companies, reportedly revealed that 74 percent of European business leaders felt that their company was either 'very' or 'extremely' exposed to IT-driven market disruptions. However, only 18 percent of the companies' IT executives asserted that their companies were capable of bringing in new technologies in a timely manner and faster than their peers.

11/16/2009 7:44:06 AM

Affle's SMS2.0 Earns Frost & Sullivan's Innovation Award

Affle reportedly announced that it had been received the Product Innovation Award from Frost & Sullivan for its product, SMS2.0. This award recognizes Affle's contributions to the mobile application and advertising markets.

11/16/2009 7:40:07 AM

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