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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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While there are still some users out there for whom the idea of a monthly data cap is a preposterous one, and a horrifying one once it's explained to these users, the data cap is becoming an increasingly large part of the normal operating environment. The United States Government Accountability Office (GAO) recently did a study of the broadband field and discovered that more and more providers-both wireless and wired-were bringing in the limiting measure.
7/29/2014 5:39:09 PM
In its quest to open a Level II trauma center, Portsmouth Regional Hospital in New Hampshire announced it has launched its One Call Transfer Center - a new service designed to streamline patient transfers and improve access to specialized care in the region.
7/29/2014 5:32:34 PM
U.S. credit card companies are slowly moving toward adopting EMV chip technology, requiring near field communication (NFC) handset manufacturers to confirm their products comply with the requirements of the new payment system. As part of this process, Visa recently accredited the FIME EMEA laboratory to deliver Visa Mobile Payment Application (VMPA) testing, which validates Visa payment applications on secure elements.
7/29/2014 5:24:00 PM
Broadcasters and cable operators are migrating from analog to digital networks in an effort to cater to subscribers' growing demand for digital content. With the transition from standard to high definition (HD) and video on demand (VOD) content shifting the focus to interactive, addressable advertising commercials, the global adoption of video and ad insertion servers is set to escalate.
7/29/2014 5:21:15 PM
Why does couponing get such a bad rap? Is it because shows like Extreme Couponing only show those folks that take bargaining and deal-seeking to unprecedented levels, making the rest of us cringe in secondhand embarrassment? For extreme couponers and for all of us regular couponers who just want to save a couple bucks, we're in luck-mobile coupons are an even easier, subtler, and more accessible way to save, and they keep getting better.
7/29/2014 5:11:20 PM
Nokia Networks is field-testing the use of LTE for nationwide TV broadcasting with a trial in Munich.
7/29/2014 5:07:15 PM
Market share reports are never dull reading. And, at this time with interest in next generation wireless broadband at an almost fevered pitch, few are of more interest than those dealing with the explosive small cell equipment market and the associated semiconductor baseband (SoC) market. Rankings are nice snapshots in time of vendor as well as market success, which is why the recently released report from ABI Research is attracting more than just a bit of interest.
7/29/2014 5:05:08 PM
The success of any IT organization is contingent upon its ability to adapt to new situations; and that ability to adapt depends on whether professionals in the field can gain the knowledge and skill set to fulfill needed job roles. IT provider Cisco is taking steps to ensure that education is offered to those who could benefit most.
7/29/2014 5:01:40 PM
The idea of a merger between Sprint and T-Mobile has been the kind of thing that's had industry watchers paying particular attention for some time now. On the surface, it makes perfect sense, especially considering the nature of the two firms in the larger market. But a new report has emerged saying that, if such a deal does ultimately go down, it won't go down before September.
7/29/2014 4:37:46 PM
As the app platform, deployment solution and lifecycle support service market continues its rapid expansion, more and more companies are seeing the value of aligning themselves with leaders in the field. One company at the head of pack, UNICOM Engineering, has proved its worth yet again with the recent announcement that SolidFire has selected UNICOM's global manufacturing and logistics services for its all-flash storage systems.
7/29/2014 4:11:25 PM
Alcatel-Lucent and Intel are teaming up to accelerate adoption of Network Functions Virtualization (NFV).
7/29/2014 3:37:14 PM
There is a silent battle being waged in the corridors of the corporate sector; pay raises, normally taken for granted, are being doled out with an unspoken caveat - 'perform and we'll pay.'
7/29/2014 3:27:39 PM
Customer satisfaction and delivering a better customer experience seems to be in the air just now. Customers do matter greatly, but so do employees, who are the pillars around which the company revolves.
7/29/2014 3:11:55 PM
Normally, when we see quarterly reports, we can almost guarantee that the two names that we will see at the very top are Apple and Samsung. Whether it is the number of devices sold, or the operating system used in more regions around the world, these two names generally top the lists. Could it be that local challengers in each region are beginning to take over?
7/29/2014 2:39:42 PM
AirTight Networks, a global player in cloud-managed Wi-Fi, has entered into an agreement with DataAssure, for the on-going deployment of Airtight 802.11ac Wi-Fi access points to be installed in the headquarters, showrooms and service centers of one of the world's leading vehicle services groups with regional headquarters in Hong Kong.
7/29/2014 2:29:53 PM
SmartBank announced recently that it had added a new feature that would make depositing a check into an account easier. Mobile Deposit Capture (MDC) will allow customers to deposit a check by simply taking a picture of the check using an Android or iOS app.
7/29/2014 2:28:17 PM
Communications systems play a bigger role in business than ever these days, and with good reason. Not only is it actively working to keep businesses connected with customers and suppliers, but it's also being put to work to offer connection within the business as well, driving the mobile workforce and allowing remote divisions to effectively collaborate and bring fresh talent to the table. In Great Britain, one of the biggest names in hosted communications, iHub, is demonstrating its conviction about unified communications (UC) systems by turning to GENBAND to supply a critical component, the NUViA cloud service.
7/29/2014 2:25:09 PM
Rimhub Holdings has announced that the company has acquired Systems Integration, Inc. (SII), a company that provides contact center and IT help desk infrastructure solutions to U.S. Government agencies and commercial enterprises. The company also provides contact center and help desk systems.
7/29/2014 2:18:46 PM
As consumers are purchasing more and more 'smart' devices; smartphones, tablets, wearables and home devices, there is a greater expectation that full functionality must be achievable anywhere on the planet. According to GSMA's The Mobile Economy Report, almost half of the population of the earth now uses mobile communications. Over the past four years, a billion mobile subscribers were added. The total now stands at 3.4 billion, where subscribers are growing four times faster than global population. Data will be the driving force of growth with a CAGR of 50 percent to 2020.
7/29/2014 2:17:35 PM
The ongoing four-way battle for dominance in the mobile field produces some amazing results sometimes, and as families and individuals look for the necessary means to save money on everyday bills and other operations, the mobile bill looks to be a good place to start. To that end, AT&T brought out a new promotion called Best-Ever Pricing, and that particular moniker drew plenty of derision from AT&T's rivals over at T-Mobile, who is itself re-engineering its pricing structure in a bid to draw business away from larger competitors.
7/29/2014 2:10:50 PM
Cloud storage services are popping up everywhere, and the security that underlies these services can range from excellent to questionable. This understandably has IT security professionals worried because more and more individuals are finding ways to transfer some of their work-related information to these locations.
7/29/2014 2:08:58 PM
In the near future, Facebook plans to stop allowing users to access the messaging function in its main iPhone and Android app, and force them instead to download the standalone Facebook Messenger app. The switch was first required of European users back in April, and after receiving positive results Facebook has decided to change over its whole user base.
7/29/2014 2:06:12 PM
C-RAN approach using CWDM for fronthaul emerging as important piece of end-to-end wireless broadband.
7/29/2014 2:03:03 PM
One of the world's largest retail chains has selected ClickSoftware's cloud-based solutions for capacity planning and scheduling for its in-store workforce.
7/29/2014 2:00:54 PM
Frost & Sullivan has awarded Intersec with the 2014 African Customer Value Leadership Award, Intersec has announced. Intersec has received this award mainly because the company provides software designs that maximize the performance of hardware.
7/29/2014 1:53:02 PM
Looking to protect its cloud deployments and ensure data integrity, Cloudwatt has deployed OpenContrail from Juniper Networks. As the name suggests, OpenContrail is an open source project started by Juniper Networks in September 2013.
7/29/2014 1:39:43 PM
Windstream is spinning off its fiber and copper networks and other real estate into a new real estate investment trust, and then lease use of the assets to support its communications business.
7/29/2014 1:37:02 PM
Lightower has announced that the company has opened a new office at 581 Main Street in Woodbridge, New Jersey. This new office will primarily support the company's sales and operations team, the company has stated.
7/29/2014 1:19:07 PM
Vodien, a company that offers web hosting solutions, recently announced that it has established 15 new points of presence (POP) in key cities around the world. The new points of presence expand the company's Content Delivery Network (CDN), resulting in faster connectivity and improved performance of their website. The cities where the new points of presence have been established are: (Asia) Hong Kong, Batam, Tokyo, Melbourne, Sydney, (Europe) Frankfurt, Amsterdam, Madrid, Stockholm, (North America) Chicago, Dallas, Ashburn, Atlanta, Miami and (South America) Sao Paulo.
7/29/2014 1:12:38 PM
Giggle Fiber is currently using GLDS' WinCable billing & service provisioning platform to successfully manage FTTH, VoIP, High Speed Internet and other next-gen services. WinCable is the solution that is more intuitive, offers greater operational control and is less restrictive.
7/29/2014 1:08:18 PM
Have you ever tried to virtualize communications? We are on a constant hunt for more efficient ways to do things in the business environment, but if new methods present too many challenges to our processes, we tend to run the other way. The development of WebRTC aims to address these challenges and make overall communications much easier in all environments.
7/29/2014 1:00:37 PM
An analysis released by Synergy Research Group and Gartner for Q2 shows cloud service providers are in a heated battle to keep and capture new market share, with Microsoft and IBM making significant gains in the past quarter.
7/29/2014 12:59:05 PM
As the IT cloud services industry is poised to reach $108 billion by 2017, companies are seeking expert cloud partners to take their business to clouds. Many companies have understood that this unprecedented growth in the cloud brings new business opportunities for them. Some of them have already chosen large companies as their cloud business partners and are performing exceptionally well.
7/29/2014 12:55:50 PM
While BlackBerry's fortunes of late have been steadily on the decline, there's one point that's hard to deny. BlackBerry has always traded on the strength of its security, and even today, it's still one of the strongest platforms out there when it comes to fending off intruders. With that knowledge in mind, it's not hard to see why BlackBerry took an interest in Secusmart, a German company that focuses on mobile security and offers a whole new way to look at mobile security.
7/29/2014 12:50:56 PM
Certain Inc., has unveiled new built-in mobile app capability that helps marketers and event managers deliver personalized mobile experience for each attendee. Apart from eliminating the risk of data synchronization issues, the marketers and event managers will also have a new tool in hand that enables them to personalize events with ease.
7/29/2014 12:50:47 PM
7/29/2014 12:48:01 PM
Cortina Systems, Inc. (Cortina), together with Oliver Solutions, recently demonstrated DPOE interoperability for 10G-EPON. This enables multiple system operators to deploy PON-based services with existing DOCSIS provisioning backend and processes.
7/29/2014 12:43:52 PM
Custom Innovations Inc. announced this week the launch of its new video communications application, U Interview Me.
7/29/2014 12:42:58 PM
The amount of time it takes to complete a call with the call center agent is something of importance for both the center and the customer. The center views the time spent as a cost, even when the outcome is positive. The customer views it as time taken from his or her day, even if satisfaction is achieved. For these reasons alone, call center management is concerned with average call handling time (AHT).
7/29/2014 12:42:04 PM
One of the biggest tools a managed service provider (MSP) can take advantage of is a remote management solution to automate monitoring and maintenance tasks as well as stay on top of security issues. And apparently a good number of MSPs have discovered the GFI MAX RemoteManagement offering since the company now boasts 10,000 MSP customers.
7/29/2014 12:36:38 PM
In the contact center solutions community, we hear so much these days about improving the customer experience and doing so with the additional objective of reducing costs. Contact centers after all are the front lines of customer interactions. Being able to be more responsive is key, along with taking advantage of state-of-the-art communications to dramatically reduce operating expenses.
7/29/2014 12:33:10 PM
ProntoForms Corporation, the maker of ProntoForms, is one of the leading companies when it comes to improving enterprise and SMB business processes. The company has recently announced that it now offers direct integration with Salesforce, a cloud platform and CRM tool.
7/29/2014 12:29:56 PM
Apple is not normally seen as a leader in audio production. Nevertheless, it has moved one step closer to completely owning Beats, the ubiquitous headphone manufacturer that has gained a high level of popularity in recent years.
7/29/2014 12:25:30 PM
Monaca has released the latest version of its Onsen UI HTML5 framework for building mobile sites, adding a whole host of new features.
7/29/2014 12:21:05 PM
Digiturk, a satellite television provider in Turkey, recently signed an agreement with AirTies Wireless Networks, a company serving the broadcast and broadband industry, and Octoshape, a provider of cloud-based OTT streaming technology for broadcasters, to deploy their joint OTT/IPTV solution, which will help the company deliver premium programming over-the-top to its international customers.
7/29/2014 12:19:48 PM
ComponentOne, a division of GrapeCity and a major provider of software components for Microsoft Visual Studio, has released ComponentOne Studio Enterprise 2013 v3.
7/29/2014 12:18:14 PM
7/29/2014 12:16:00 PM
EdgeConneX together with TelNet Worldwide (TelNet), a full service provider of cloud communications services essential to enterprises of all sizes, are all set to inaugurate new Southeast Michigan's Tier III data center in the city of Southfield.
7/29/2014 12:10:30 PM
The World Bank has given $92 million to the Democratic Republic of Congo in efforts to develop high speed telecommunications and global fiber optic networks in Central Africa.
7/29/2014 12:05:15 PM
The world is increasingly veering towards mobility and 'on-the-go' users need to remain connected and share information wherever they are. Unified communications (UC) is being viewed favorably by many, and Bright House Networks Enterprise Solution, determined to use this to its advantage, has introduced a cloud-powered solution that promises an 'anywhere connection for anywhere collaboration.'
7/29/2014 12:00:42 PM
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