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Latest research from NelsonHall reveals 2006 HR outsourcing predictionsNelsonHall, the leading independent Business Process Outsourcing (BPO) analyst firm, today announced the availability of its latest research entitled "2006 Predictions for HRO: The Year of the Global Deal." Authored by Phil Fersht, Executive Vice President, BPO Research, NelsonHall, the report also includes findings from executive interviews with leading vendors in the HRO sector. Fersht commented, "2006 will be a watershed year for HRO. In 2005, we saw the customer, the supplier and the consultant all battle with complexity,compliance, security and cost issues. That's because HRO has proven to be more complex than ever imagined. However, 2006 will represent the culmination of hard work, evaluation and investments with a succession of groundbreaking multinational contracts." The six distinct predictions discussed in detail are as follows:
In addition to making these predictions, the report contrasts first-generation HRO, which focused on HRO services providers adopting the existing shared services of clients, versus a second-generation of HRO. The latter reflects the investment providers are now making to develop their own shared services capabilities that they can actively leverage for multiple clients. |