Unisys Wins $6.8 Million Contract from City of Minneapolis

By Anuradha Shukla

TMCnet Contributing Editor

 

The city of Minneapolis has awarded Unisys Corp. a five-year, fixed-price $6.8 million contract to provide managed services supporting the city’s 911 computer-aided dispatch (CAD) system.

 

Unisys will provide data center management and hosting, remote server monitoring and operations services, remote network and firewall management, procurement and implementation services; and data support services. It will also provide the city with patch and security management, virus protection and network monitoring tools.

 

Unisys Managed Services Centre in Blue Bell, Pa, will reportedly monitor the network. The entire effort will ensure the system is continually available for city employees to respond to citizens’ requests for emergency services.

 

The city’s 911 CAD application supplier, TriTech Software Systems, city officials and Unisys all worked together to design the secure solution which includes the redundancy and reliability required to support real-time response and delivery of emergency services.

 

“Minneapolis entertains the uncommon notion that the 911 mission-critical application and the accompanying services could be entrusted to a private sector partner to relieve them of oversight and management, allowing them to focus on answering and responding to 911 emergencies,” commented Greg Baroni, president, Unisys Global Public Sector in the press release.

 

Agents working for the city will continue to answer calls to 911 at the Minneapolis Emergency Communications Center. The Unisys service desk will assist them and their supervisors 24x7x365.

 

For more information visit Unisys