Auspice and Empirix Form Strategic Partnership to Integrate VoIP Service and Infrastructure Monitoring

 

WALTHAM, Mass. and BEDFORD, Mass. - June 21, 2006 - Auspice Corporation, the leading broadband service assurance solutions provider, and Empirix Inc., which helps organizations adopt complex communications solutions with confidence, announced today that they have entered into a strategic partnership to pursue joint marketing, interoperability testing and development opportunities. 

 

The new collaboration has been designed to integrate Empirix's Hammer XMS carrier-class VoIP monitoring and analysis solution with Auspice's OpsLogic service assurance solution.

 

Harnessing the power of each company's market-proven technologies, service providers can proactively identify the root cause of VoIP quality impairments within their networks before subscribers are impacted. Further, they can use the combined system to investigate problems down to the individual subscriber level.

 

"A survey Empirix conducted earlier in the year found that one third of VoIP service providers rely on subscriber complaints to identify service problems," said Phil Odence, Vice President of Business Development for Empirix.  "By integrating Empirix's VoIP quality of service metrics and analysis with Auspice's real-time HFC plant monitoring and assurance, our MSO customers can proactively detect potential problems and realize great operational efficiencies. For example, alarm information for service performance thresholds will be integrated with correlated HFC infrastructure outage information to provide a single view of the health of VoIP services, enabling speedy problem resolution."

 

"Our partnership will provide broadband service providers with the ability to better anticipate and manage potential VoIP service quality issues," noted Bob Miele, Director of Business Development for Auspice.  "Proactive real-time monitoring of network infrastructure, in conjunction with access to per-call and aggregate VoIP service quality metrics, means a service provider can analyze and automate actions to minimize or eliminate service degradation prior to any negative impact to end subscribers."

 

See Auspice and Empirix at SCTE Cable-Tec Expo 2006

Stop by Auspice booth #170 and Empirix booth #1413 at SCTE Cable-Tec Expo 2006 in Denver June 21   23, 2006 for more information on their offerings and the recent partnership.

 

About Auspice

Auspice provides service assurance solutions that automate manual operation support processes for North America's leading MSOs and communications service providers. Auspice solutions monitor, integrate and correlate events across diverse network environments providing real-time monitoring, analysis and integration into customers' network operations center (NOC), customer support, and field service operations to proactively manage all their IP-based broadband services.  Through the intelligent automation Auspice solutions deliver, customers realize tangible, documented business benefits that include increased reliability and operational efficiencies that deliver superior customer experiences and improve the bottom line.  Visit www.auspicecorp.com.

 

About Empirix

Empirix helps organizations adopt complex communications solutions with confidence. We combine the industry's deepest knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure our customers realize the promise of their technology investments. Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets - from testing in R&D labs through monitoring the end-user experience. For over a decade, thousands of quality-conscious network equipment manufacturers, service providers and enterprises worldwide have trusted Empirix to reduce the time and cost of integrating new technologies into existing environments. Visit www.empirix.com.