One IP Voice Partners with Intrado for VoIP E9-1-1

By Erik Linask

Associate Editor,
Internet Telephony magazine

 

Making IP a part of the communications infrastructure allows enterprises to acquire and utilize new applications and capabilities that are essential to improving processes in order to more effectively meet today’s evolving business goals.  Chief among those enhancements is the ability to realize and extended mobile workforce, increasing productivity and both employee and customer satisfaction.

 

But, as employees move from place to place, their physical locations can become difficult to track in case of emergency, which can result in difficulty in relaying information to correct PSAP, which, in turn, can result in significant delays in emergency personnel reaching a person in need. 

 

To ease that concern for its customer base, One IP Voice (formerly Farmstead Telephone Group) subsidiary OIPV Corp, which provides carrier-based IP services, has reached an agreement with Intrado to market Intrado’s (News - Alert) VoIP E9-1-1 services, targeting the enterprise market, including SMEs as well as larger distributed organizations and mobile workforces, and IP powered communications service providers. 

 

OIPV will combine its comprehensive solution, which delivers the capabilities required to effectively provide 9-1-1 services.  Significantly, OIPV will leverage E9-1-1 management applications and VoIP to track physical locations of phone users — including mobile users providing Local Information Services (LIS) to PSAPs.  Using OIPV’s private converged IP network, customers are ensured ubiquitous and secure access at all times.

 

The benefit of teaming with Intrado is evident is Intrado’s recent success in trialing its nationwide real-time location information delivery over its Intrado V9-1-1 Services platform.  In short, the success means that Intrado customers and partners will be able to base location information for emergency personnel deployments solely on data gleaned from the end user device, rather than requiring end users to continually update location data as the travel.

 

The OIPV solution, combined Intrado’s E9-1-1 services, interface with the enterprise network identify location, detect phone moves, adds, and changes, and then provide call routing and delivery to the geographically correct PSAP with any additional requisite information.