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According to a new report from Berg Insight, the installed base of smart gas meters in Europe is set reach as many as 62 million units by 2022.
10/20/2017 11:22:14 AM
AsteriskService announced its latest offering of software development services. It will present global enterprise clients competitive rates on high-quality VoIP solutions.
10/20/2017 11:06:24 AM
Traditional telephony is taking a backseat in the business world to the PBX. The accessibility IP PBX brings is transformational for communications, and Hodusoft is joining in. Hodusoft Private Limited, a prominent VoIP software provider, announced hosted PBX software.
10/20/2017 10:52:04 AM
Next week, Yealink takes its wares to BroadSoft Connections, where the event sponsor will showcase its UC-enabled voice solutions. In addition, Yealink is sharing the spotlight with Edge Networks to present joint solutions as well as those developed specifically for service providers.
10/20/2017 9:12:54 AM
This week, Fujitsu unveiled its SD-WAN-as-a-Service, developed for service providers to offer enterprise customers, which combines Fujitsu's SDN/NFV Consulting Service and Managed Network Service with the SilverPeak Unity EdgeConnect SD-WAN.
10/20/2017 9:10:43 AM
This week, speech and customer analytics firm CallMiner announced a new partnership with PTP, which brings together CallMiner contact center expertise with a preeminent customer experience consulting firm.
10/19/2017 5:12:08 PM
Digitcom Canada, a telecommunications service provider that been around for a quarter century, has come out with a new cloud-based contact center solution. It's powered by technology from Telax.
10/19/2017 4:40:12 PM
A recent report by CBS News documents Congressional testimony by the Federal Trade Commission about the agency's progress in eliminating - or at least lessening - illegal robocalling. The process has been significant, the media outlet suggests.
10/19/2017 4:37:12 PM
OpenFog Consortium and IEEE ComSoc Introduce Fog Computing and Networking Conference where Industry Leaders and Universities Come Together to Discuss the Future of 5G, IoT and Embedded AI
10/19/2017 4:28:32 PM
Avaya Government Solutions was able to achieve this designation through its partnership with Collab9. That company is a FedRAMP authorized UC as a service provider. It provides UCaaS solutions that meet state and federal government security requirements.
10/19/2017 4:08:58 PM
Golden Grove Prisons is erecting a video conferencing center that promises to deliver $43 million in government savings. These cost efficiencies will be possible as a result of remote meetings between the prison and the courts.
10/19/2017 4:05:43 PM
Intel has announced the launch of its Intel Health Application Platform (Intel HAP), a new application software platform designed to be used by remote care solution providers to enable a variety of remote health care usage models.
10/19/2017 3:18:37 PM
Combination of smart sensor technology from Bosch Connected Devices and Solutions with Nokia connectivity, IoT platform and services solutions brings new options for industrial IoT
10/19/2017 3:00:27 PM
On the eve of BroadSoft Connections, AudioCodes has announced that some of its products have recently been tested for interoperability with the BroadSoft BroadCloud. That includes the AudioCodes 400DH IP phone series, Mediant session border controllers, MediaPack 1288, and MediaPack 20x.
10/19/2017 2:38:32 PM
The joint solution is designed to enables fleet owners and managers to improve safety, productivity and data security from a Samsung mobile device
10/19/2017 2:37:16 PM
This week, NICE announced the acquisition of WorkFlex to augment its Adaptive Workforce Engagement suite. WorkFlex developed a machine learning workforce forecasting and scheduling system optimized for contact center operations, which is a perfect addition to NICE's already robust workforce management system.
10/19/2017 2:33:01 PM
SAS has achieved technical integration of its SAS Cybersecurity analytics solution with the McAfee Data Exchange Layer (DXL), which extends to McAfee ePolicy Orchestrator (McAfee ePO) database and McAfee's partner ecosystem.
10/19/2017 2:23:33 PM
The partnership's focus on a data-driven approach enhances agricultural productivity with artificial intelligence and Internet of Things
10/19/2017 2:01:36 PM
Today, Star2Star announced the successful integration of StarSystem Hybrid with Domino's Pizza Chain PULSE Franchise Office System to streamline operations for the international pizza purveyor. Praised for its Pizza Tracker tool, Domino's needed a way to keep up with data accuracy across franchises and possess the capability to meet high-volume delivery demands.
10/19/2017 1:59:05 PM
MegaPath today announced new security capabilities for its Managed SD-WAN service. The company's SD-WAN Enterprise offering is now integrated with Fortinet's cyber security solution. The Advanced Security service is available with MegaPath's SD-WAN Enterprise service, including MegaPath RED.
10/19/2017 1:55:59 PM
Digital transformation is not a destination, it's a journey. Part of that journey typically involves moving some in-house applications to the cloud. But that's not always as easy as it sounds. So Nokia has partnered with Amazon Web Services Inc. to help enterprises and CSPs expedite the migration of their applications to the cloud.
10/19/2017 1:52:51 PM
This week, unified communications and business VoIP provider Momentum Telecom announced the arrival of Momentum Mobility View, an enhanced mobile UC offering. The release empowers impromptu meetings of up to 50 participants with the ease of a click.
10/19/2017 1:50:15 PM
Enterprise systems such as SAP, which happily run financials and human resources, are not always specific enough to address new operational processes when companies look to unlock extra revenue as their business models change.
10/19/2017 1:45:02 PM
The mySaintLukes App Provides a More Convenient Way for Patients to Access Medical Records, Schedule Appointments, Connect with Caregivers
10/19/2017 1:38:45 PM
Panasonic P.180 Connectivity Service Will Offer Seamless LTE Connectivity Worldwide
10/19/2017 1:31:51 PM
Businesses should strongly consider installing a properly sized power protection system before they experience a major power incident. The down time alone is incentive enough...
10/19/2017 11:31:00 AM
This week, VoIP solutions provider Htek announced the successful completion of interoperability and certification on the Swoop Datacom platform. The result, ITSP users receive a means to reach zero touch provisioning and life management.
10/19/2017 11:05:47 AM
This week, Uboss announced a number of enhancements to its OSS/BSS process automation platform for BroadSoft BroadWorks-based service providers. One of the key takeaways: Htek IP phones well deserve the spotlight.
10/19/2017 10:59:09 AM
There is a common misconception that ITSM and the service desk are the same thing. ITSM actually offers a much broader scope, covering a variety of IT management capabilities related to service delivery and support, with the service desk forming a part of this. To properly manage both ITSM processes and service desk issues, access to IT data is critical for helping to improve fixing times and efficiency. However, there are limitations in accessing the necessary information.
10/19/2017 10:54:25 AM
Nokia introduced a network management for fixed access networks offering. It's called Predictive Care. The company says it will help service providers more easily ensure top-notch availability and service performance. That's a growing challenge in light of the large and growing Internet of Things ecosystems that are popping up, Nokia says.
10/19/2017 10:00:01 AM
The first wholesale VoIP provider to offer programmable API services announced new company branding and a number of new service offerings. In business for 10 years, VoIP Innovations planted a flag in the wholesale VoIP space, but the acquisition of Apidaze is going to enhance things a bit.
10/19/2017 9:56:48 AM
That's why Vision Solutions sells, and continues to evolve, its managed resilience offering. This offering addresses disaster recovery, high availability, and now security as well. And it provides management of Enforcive, iTERA, MIMIX, and OMS/ODS environments.
10/19/2017 9:54:13 AM
Israel's Bank Leumi has deployed the CallVU visual IVR and agent-customer collaboration platform. It's enabling the bank to direct more activity to digital channels, increase first call resolution, shorten service call duration, streamline back office operations, and realize other benefits.
10/19/2017 9:51:13 AM
A leading European systems integrator has tapped OnTime Networks to supply its CR-6224F4-MIL series Gigabit/10 solution. This offering will be used in a new wheeled ground combat vehicle program. It will provide switching capabilities for vehicle onboard communications and computing subsystems. Shipments will begin early next year.
10/19/2017 9:48:46 AM
Words matter. So does tone. Especially when people aren't interacting face to face. And voice training can deliver positive results for agents, call centers, and customers. But we're only human. So when we're busy or stressed or tired, that can come through in our manner and the way we speak.
10/18/2017 5:24:53 PM
Recently, Yealink and RedSky Technologies announced a deepened relationship coming as a result of successful interoperability testing between the RedSky's Horizon Mobility solution and Yealink's IP phones designed for use on the BroadSoft BroadWorks platform.
10/18/2017 4:48:56 PM
It's National Cyber Security Awareness Month. And the General Data Protection Regulation goes into effect in less than a year. So it seems like a good time to discuss data protection and encryption. Ciena's WaveLogic Encyrption can help organizations comply with laws like the GDPR and 23 NYCRR Part 500.
10/18/2017 3:46:37 PM
Antlion Audio is best known for the audio solutions it provides for the gaming community. But this month, the company is expanding into the business arena with the introduction of ModMic Business.
10/18/2017 2:48:27 PM
New partners commit to a common mobile and fixed 3GPP compliant specification for 28 GHz and 39 GHz mmWave spectrum bands
10/18/2017 2:00:09 PM
Industry leaders sign on to sponsor and exhibit at the most comprehensive Internet of Things event for enterprise buyers.
10/18/2017 12:24:22 PM
Taking place October 22-25 at the JW Marriott Phoenix Desert Ridge Resort & Spa in Phoenix, Arizona, this year's event presents the theme Rethink Innovation. MiaRec plans to unveil and showcase its innovation; specifically, demonstrating its new cloud call recording interaction management solution.
10/18/2017 11:48:33 AM
While there are many uncertainties in health care, interoperability and standards will undoubtedly be areas of focus through the end of the year. Everyone wants and needs health information technology (health IT) to be, well, more interoperable and useful.
10/18/2017 11:44:52 AM
Talari Networks unveiled a new SD-WAN appliance. It's called the E1000, and it allows for the service chaining of hosted third-party applications.
10/17/2017 6:36:43 PM
The WPA2 vulnerability leaves Wi-Fi open to KRACK attack. But Krebs on Security explains that this may not be as big a problem as it first appears. Fraudsters and hackers are stealing our data, our dollars, and our identities. The steady stream of news on this front, quite frankly, can sometimes be exhausting.
10/17/2017 5:15:21 PM
They say there's strength in numbers. This is true whether you're talking about car dealerships, fast food restaurants, gas stations, labor unions, protest marches - or even data centers. Loudon Blair, senior director of corporate strategy for Ciena, says in the past it was common for data centers to exist in remote locations.
10/17/2017 4:33:13 PM
Mitel announced this week that it now serves more than one million hosted cloud seats. The news comes less than a month after the company closed its acquisition of ShoreTel. This growth is part of a larger trend in unified communications as a service. Synergy Research Group, which released new data about this space, said UCaaS adoption is strong.
10/17/2017 3:35:20 PM
On this episode of IoT Time Podcast, Ken Briodagh sits down with Lubor Ptacek, VP, Product Marketing, ServiceMax, recently acquired by GE Digital
10/17/2017 2:59:08 PM
The problem with power outages is they are unpredictable. However, preparations can be made in anticipation of an outage at some point during a major weather event.
10/17/2017 2:54:00 PM
Bluetooth technology can be used to detect skimmers at gas pumps and ATM machines, which are being installed by scammers to steal user identities and account information.
10/17/2017 2:21:20 PM
CENTRI, a provider of IoT security, has announced that its Internet of Things Advanced Security (IoTAS) now supports the Arm Mbed IoT Device Platform.
10/17/2017 2:18:42 PM
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