TMCnet News
TelCove Tapped by Catholic Charities for VoIP in FloridaTMCnet Contributing Editor TelCove will be providing VoIP-based calling services to Catholic Charities of Central Florida. The new, 3-year agreement calls for TelCove to deploy a VoIP system comprised of 100 stations distributed across the organization's six locations.
"We staff and support six locations, our headquarters, regional office, and refugee and immigration services center in Orlando, and our regional offices in Cocoa, Lakeland, Daytona Beach, Winter Haven, and Ocala," said the organization's president and CEO Arne Nelson. "Supporting such a dispersed set of locations while maintaining support for thousands of 'clients in need' is very communications-intensive. So, we needed a state-of-the-art voice service with the lowest possible monthly cost." Since its establishment in 1961, Catholic Charities of Central Florida serves the nine counties of Central Florida. The organization's programs provide emergency family assistance and food pantries, counseling services, adoption services, criminal justice and prison and jail services, immigration and refugee services, abstinence education, senior services, and a food bank.
"The TelCove solution removes all monthly usage costs for inter-office calls and for long distance domestic calling for the Catholic Charities. Additionally, since Catholic Charities coordinates disaster response for the Orlando Diocese, they required a disaster-proof phone system, one that wouldn't fail in the case of a weather emergency. The TelCove Network VoIP Service provides all of these benefits and capabilities with better functionality and management than traditional Centrex or IP PBX systems," said Joe McCourt, vice president of Sales and Operations for TelCove's Southeast Region.
Today's announcement comes on the heels of TelCove having expanded its fiber optic network infrastructure in the Fort Myers region and across the state of Florida last month. The company expanded the network to 2,700 route miles, while upgrading and enhancing it to enable next-generation services like enterprise VoIP, business continuity/disaster recovery services, and 10-Gigabit metropolitan Ethernet service.
TelCove has 32 miles of embedded fiber-optic cable in the Fort Myers market. This network infrastructure supports nearly 400 customers in the sunshine state's area. TelCove provides customers with fiber to the enterprise and a direct fiber-based connection from the enterprise location to the company's metro backbone network.
Catholic Charities of Central Florida
TelCove
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Johanne Torres is contributing editor for TMCnet and Internet Telephony magazine. To see more articles by Johanne Torres, please visit Johanne Torres' columnist page.
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